Customer support representative jobs in LeedsCreate job alerts
- Swish World Group
Customer Service Representative (CSR)25 days ago£25 hourlyFull-timeLeedsJob Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.
Immediate start!Easy apply - The Loris Group
Sales Assistant16 days ago£23000–£27000 yearlyFull-timeLittle Woodhouse, LeedsJoin our small yet dynamic team in Leeds for an exciting Sales & Marketing role! We offer uncapped earnings and numerous development opportunities. If you're passionate about driving sales, executing creative marketing strategies, and eager to grow in a supportive environment, we want you! About Us: We're a forward-thinking small company based in Leeds, committed to delivering top-notch products/services to our clients. As we grow, we're seeking motivated individuals to drive our sales and marketing efforts to new heights. No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. With your experience, you already know how vital it is to use great customer service to attract potential What's involved? - Speaking to new and existing customers in a field based residential campaign - Using excellent customer service skills along with all the sales coaching you will receive - Being actively involved in team motivation and building What's in it for you? - Earnings paid weekly - Added incentive for drivers - Lively, fun and rewarding environment with a great social culture - International all expenses paid travel opportunities - 1 to 1 support and mentoring whilst developing your Sales & Customer service skills set - Fantastic uncapped performance based earnings so you''re not held back by minimum wage! - The amazing chance to be your own boss Key Responsibilities: - Develop and implement effective sales strategies to drive revenue growth. - Cultivate strong relationships with clients and prospects. - Monitor market trends and competitor activities to identify opportunities. Uncapped Earnings Enjoy the freedom to earn as much as you desire! We offer competitive commission structures and incentives, ensuring your hard work is duly rewarded. Development Opportunities: We believe in nurturing talent! Benefit from ongoing coaching and mentorship programs to enhance your skills and advance your career. We offer a clear progression channel for the ambitious with our 6 stage business development programme Requirements: - Strong communication and negotiation skills. - Results-driven mindset with a passion for exceeding targets. - Ability to thrive in a fast-paced environment. Ready to embark on a rewarding career journey with us?
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