Customer support representative jobs in IsleworthCreate job alerts

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Tier 1 Operations Lead for Airfreight oversees day‑to‑day execution of critical air cargo movements for high‑value customers. This role ensures flawless coordination across booking, documentation, carrier handling, customs clearance, and milestone visibility. As the primary escalation point for critical accounts, the Operations Lead safeguards service reliability, manages exceptions, and maintains strong customer relationships in a fast‑paced, deadline‑driven environment. Essential Job Functions: Airfreight Operational Leadership • Lead Tier 1 airfreight teams responsible for bookings, pre‑alerts, tracking, and exception management., • Ensure all shipments meet airline cut‑offs, security requirements, and customer‑specific SOPs., • Monitor daily performance metrics such as uplift success rate, milestone accuracy, and transit time compliance. Critical Account Management • Act as the operational owner for key airfreight customers with sensitive cargo, high volumes, or strict transit requirements., • Build strong relationships with customer logistics teams, understanding their routing guides, compliance rules, and service expectations., • Conduct regular performance reviews, including root‑cause analysis for delays, rollovers, or documentation errors. Shipment Execution & Exception Handling • Oversee end‑to‑end airfreight processes: booking, pickup, export documentation, security screening, airline acceptance, uplift, arrival, customs clearance, and final delivery., • Serve as the first escalation point for issues such as:, • Airline rollovers, • Missing or incorrect documentation, • Screening failures, • Capacity shortages, • Weather‑related disruptions, • Customs holds, • Coordinate with carriers, ground handlers, customs brokers, and internal teams to resolve issues quickly and protect customer timelines. Documentation & Compliance • Ensure accuracy and timeliness of all airfreight documents, including MAWB/HAWB, commercial invoices, packing lists, DG declarations, and security documentation., • Maintain compliance with aviation security regulations, IATA standards, and customer SOPs., • Identify documentation gaps and implement corrective actions to prevent recurrence. Carrier & Stakeholder Coordination • Work closely with airlines, GSAs, and ground handling agents to secure space, manage uplift priorities, and resolve operational issues., • Provide proactive communication to customers regarding flight status, delays, and recovery plans., • Support carrier performance reviews by providing operational insights and data. Cross‑Functional Collaboration • Partner with Sales, Key Account Management, Customs, and Network Operations teams to support customer needs and service improvements., • Provide operational feedback to influence routing strategies, carrier selection, and capacity planning., • Support onboarding of new airfreight accounts, ensuring SOPs, KPIs, and communication flows are clearly defined. Required Skills and Experience • 4 years experience in airfreight operations within a freight forwarder or airline environment., • Strong understanding of IATA regulations, airline processes, security screening, trade copmliance and customs procedures., • 4 years experience managing time‑critical shipments and high‑pressure escalations., • Excellent communication skills with the ability to provide clear, concise updates to customers and internal teams., • Familiarity with airfreight TMS systems, airline portals, and visibility platforms. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Talking, hearing and using hands to operate computer equipment, • Vision abilities required by this job include close vision and the ability to adjust focus Certificate • Professional certification may be required in some areas Key Competencies • Customer Focus: Dedicated to supporting high‑value accounts with urgency and precision., • Operational Discipline: Strong attention to detail in documentation, cut‑off management, and milestone accuracy., • Problem‑Solving: Able to quickly assess issues and drive fast, effective resolutions., • Leadership: Guides Tier 1 teams with clarity, accountability, and calm under pressure., • Agility: Thrives in a fast‑paced environment with frequent exceptions and tight deadlines. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Vacancy No 5527\n\nVacancy Title\n\nExternal Sales Representative- Insulation/Firestop/Acoustic (contractors)\n\nLocation London\n\nOur client is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all their client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.\n\nThe company is undergoing substantial growth and is currently looking for an external sales representative (contractors) to become part of the external sales team. In this role, you will interact directly with contractors to establish your own customer base and contribute to the company’s sales expansion.\n\nKey duties and responsibilities:\n\n Build new sales opportunities with main contractors in-person, with follow-up quotations, calls and emails to generate new sales.\n\n Prospect new business through company background research and other pertinent lead information.\n\n Identify customer's buying trends and provide reports to management.\n\n Enter, update, and maintain CRM information on leads, prospects, and opportunities.\n\n Grow new business by engaging with decision making stakeholders within the construction industry.\n\n Build a strong network of industry & sector partners, to support business growth and retention.\n\n Achieve sales KPI's and targets.\n\n Work collaboratively as part of the wider sales teams, customer operations and logistics.\n\n Participate in sales meetings to communicate pipeline and progress on sales opportunities.\n\nRequirements\n\n 3+ years of experience in an external sales role, ideally in the construction industry.\n\n Adaptable, self-driven & team oriented.\n\n Strong negotiation skills.\n\n Excellent written and verbal communication skills.\n\n Ability to multi-task, organize, and prioritize work.\n\n Ability to thrive in a fast-paced environment, within a high growth business.\n\n Ability to demonstrate confidence, resilient and target focus in a tough but rewarding industry.\n\n Identify leads, manage prospects and acquire new business.\n\n Support existing clients.\n\n Effectively demonstrate product line knowledge\n\n Meet established goals and sales targets.\n\n * Experience working with building contractors.\n\nBenefits\n\nCompany car\n\n24 days holidays per year\n\nPension\n\nGroup life cover\n\nHealth care cash plan\n\nEmployee Assistance Program\n\nLaptop & mobile phone\n\nBike To Work scheme\n\nRefer A Friend scheme\n\nCareer progression\n\nA friendly team-focused working environment\n\nSRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

An exciting opportunity to work with Everest, a brand name within the Home Improvements sector. Everest a brand built on values of innovation, communication, ownership, and collaboration, is now looking for field sales representatives who are eager to join a forward-thinking team, where your ambition and customer-focused attitude will be valued and rewarded. As a self-employed field sales representative, you'll have the chance to build relationships with homeowners, guiding them through their home improvement journeys. As a Sales Representative you will: • Attend customer appointments in their homes to discuss design ideas., • Use bespoke design software to present home improvement solutions tailored to customers' preferences., • Develop your knowledge and become an expert on our wide product range, including windows, doors, double and triple glazing, conservatories and materials such as uPVC and aluminium. Are you interested in an unlimited earning potential? • Commission based role with OTE's of £40,000 to £60,000 per year (and our top performers earning significantly more!), • Performance-based incentives and rewards., • Flexible working hours., • Training and ongoing support provided from the beginning. Requirements: • A full UK driving licence and access to transport is necessary for travel to customer appointments., • Candi...

At Nationwide, a Customer Representative will support customers across all our services, from transactions on the till and handling inbound calls to supporting product applications through digital sales. It is a customer‑first role that works closely as a team. Educate customers on digital service

Self-employed Delivery Driver Join Yodel by InPost - Deliver More & Earn More We currently have opportunities available to deliver parcels in and around Norbiton. With up to 140 parcels daily to choose from, the more you deliver, the more you can earn Yodel is now part of the InPost family, connecting you to one of the UK's largest parcel delivery networks. Every week, we deliver millions of parcels across the UK - including to over 10,000 convenient parcel lockers. We're looking for Self-Employed Core Delivery Drivers to join our growing team. You'll play a key role in getting parcels to our customers, providing a reliable and committed service Monday to Saturday and some Sundays during peak. With plenty of parcels to keep you busy, there's never been a better time to join Yodel by InPost. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards including competitive parcel rates, improved payment terms, plus all the support and benefits of being part of our wider Yodel by InPost team. You don't need any experience, and the more you deliver, the more you earn. Why join Yodel by InPost Competitive rates for each parcel you deliver or collect Typically, our Van Delivery Drivers can earn up to £25 p/h (paid per parcel) and Car Delivery Drivers can earn up to £18 p/h (paid per parcel) We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger. Daily & Weekly Payment Options Yodel by InPost offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 2 weeks of completed delivery services. Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided. We have plenty of parcels that need delivering and collecting from stores There are plenty of parcels to deliver meaning the earning opportunity is in your hands. The majority of our parcels are small weighing up to a maximum of 15kg. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue. We'll give you freedom and flexibility You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers. We'll offer regular work in the same area, 6 days a week We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers. We'll develop and support you You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel by InPost representative, to answer your questions. The Life of Delivery Driver Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple! Want a bit more? All our Self Employed Delivery Drivers have access to: • Partner Discounts - Health and Wellbeing Programmes - Offering support from managing relationships to finance - Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands What you'll need to show us? No, experience, no problem! We give full training and support to help you get on your way. All you need to show us is the following to get started: Access to a large insured VAN (3.5 ton minimum) OR access to an insured CAR Please note Van Delivery Drivers will need to have Goods in Transit insurance. Car Delivery Drivers will be opted into a top up insurance unless you have your own. A full UK or EC/EEA Driving Licence Proof of Right to Work in the UK Android smart phone Proof of own bank account And finally, have a great attitude Yodel by InPost recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss If you want a rewarding opportunity and flexible payment options, start your journey with Yodel by InPost today. TPBN1_UKTJ

Customer Service Representative - Pharmacy The Private Pharmacy, an ITH Group company, are looking to appoint a positive and hardworking Customer Service Representative to support our busy online pharmacy which dispenses controlled medications daily. The role: To assist the dispensing team with various duties to include answering phone calls, dealing with telephone and online queries, preparation for dispatch, assisting with packing of orders, liaising with clients and end users, as well as general pharmacy tidying and disposal of rubbish in accordance with pharmacy procedures. Duties will include: Handling inbound telephone calls from customers and patients, acting as the first point of contact. Responding to email and online enquiries in a timely and professional manner. Providing clear, accurate information on prescriptions, orders, delivery, queries, and general service questions. Maintaining a friendly, calm, and empathetic approach while delivering a consistently high standard of customer service. Investigating and resolving customer issues, escalating to the appropriate team member where necessary. Liaising with pharmacists, dispensary teams, and delivery partners to resolve queries. Adhering to pharmacy, healthcare, and GDPR regulations at all times.While primarily a telephone and email-based role, there may be occasional requirements to assist with other pharmacy-related or administrative duties, subject to training and competency. About You: Confident and comfortable spending the majority of your working day communicating with customers by telephone and email. Excellent verbal and written communication skills, ability to explain information clearly and professionally. Able to work independently, using initiative to manage your workload and resolve queries effectively. Calm, patient, and resilient, particularly when handling challenging or sensitive customer conversations. Reliable, hardworking, and committed to delivering high standards of customer service at all times. Fully IT-literate.Any previous experience in pharmacy, healthcare, or regulated environments is desirable but not required. BENEFITS OF WORKING FOR TPP: In return, we pay £27,618.50 a year as a base salary. Other benefits include the below: A medical cash plan scheme. Regular company activities which include social events. Access to our on-site GP. Yearly spending allowance at the Pharmacy. 22 days holiday a year plus bank holidays. Pension.So, if you want a career with a great company and are 'inspired to be better', apply now

Proven experience in customer service or support (email, phone, live chat). Your role involves responding to login issues, guiding users through legal documents, coordinating with internal teams, writing support articles, managing document filings in France and the UK, and contributing to efficiency

This role involves handling inbound calls from customers, ensuring effective communication and CRM updates. The ideal candidate should possess a positive and can-do attitude, with customer service experience being a plus.

As a Mandarin-speaking Customer Support Representative, you will be responsible for providing exceptional customer service to our Mandarin-speaking clients in the forex trading industry during evening hours over the weekend and during the working week. Guide clients on using trading platforms, expla

You will support the Passenger Transport Manager in ensuring that the council’s passenger transport services are supported to effectively to deliver additional support needs transport, school transport and public transport services to customers, clients and service users and to the residents of We

As a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive

We have one paying enterprise customer and six design-partner pilots launching with enterprise customers in KSA and the UAE. Occasional travel to customer sites and team gatherings.

We're supporting a leading Formula One team in the search for a Mechanical Inspection Team Leader to join their Quality Assurance department. Supporting quality investigations and root cause analysis. Coordinating inspection priorities to support manufacturing schedules.

Provide administrative support to the Manager. We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. Modern working environment with superb technology support.

Develop own application knowledge alongside team leading activities in order to contribute to BAU support tasks and also to support strategic initiatives. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU suppo

Providing front desk administrative support remotely. Remote (Supporting a GP Surgery).

Poten provides brokerage and advisory support for the transportation of crude oil, refined products, liquefied natural gas (LNG) and liquid petroleum gas (LPG). We are looking to add a member to our Administration team in London, to support our global operations. Experience as a Receptionist or cust

You’ll be moving stock, loading/unloading deliveries, keeping the warehouse organised, and supporting operations both on-site and occasionally at other locations, so flexibility is essential. Assist with stock moves and warehouse support at off-site locations when required.

Supporting internal events, including.

You'll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture.

Self-Employed, Commission Only) Realistic full-time earnings of £40,000-£50,000+ per year, with uncapped potential beyond that Looking for a role where your income reflects your effort? Join SumUp as a Self-Employed Field Sales Representative and help small businesses in your area access smarter p

SALES DEVELOPMENT REPRESENTATIVE - GERMAN SPEAKING.

Job Title: Senior Systems Team Leader Location: Rochester Salary: Up to £70,000 depending on skills and experience Who we are: Join BAE Systems and youll be part of something bigger.As a valued member of our global colleague network, youll bring your unique skills and perspectives to help pioneer p

Engineering Shift Team Leader £58,000 + Benefits Package 4 on 4 off Days & Nights Commutable from: The Opportunity A leading UK FMCG manufacturer is seeking an experienced Engineering Shift Team Leader to join its engineering function.

Key Responsibilities: Dispatch and Order Management Oversight Oversee the preparation and execution of daily dispatch activities including picking, packing, and courier coordination Ensure picking lists, delivery schedules, and shipment processes are aligned with operational capacity and deadlines E

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignm

Your new role The Billing Team Leader supports the accurate, timely and compliant operation of the Groups billing activities within Accounts Receivable. The Billing Team Leader supports the AR Manager in delivering a reliable and well-governed billing process and provides operational cover for the A

Employability Team Leader Salary: £37,000 per annum Location: Haringey As a Team Leader , you will be the driving force behind a team of

Support review of delegation of authority queries and ensure invoices follow the correct approval path. Conduct pre-run checks and validations to support accurate payment runs, escalating issues as needed. Support the monitoring and clearance of unmatched cash payments.

Engineering Team Leader Location: North London Salary: £60,000 - £65,000 Working Pattern: 4 on 4 off 6 - 6 (2 days / 2 nights)gap technical is

You will work closely with the Section Manager to support quality assurance activities, including course health checks and external verification. DET, PGCE or Secondary sector) or be willing to work towards this, supported by the college.

Grounds Maintenance Team Leader Location: Wisbech Hours: 40 hours per week (Full-time) Salary: £30,000 per annum Start Time: (early morning start) Overtime: Paid after 8 hours per day Role Overview We are seeking an experienced and motivated Lead Grounds Maintenance Technician to oversee and suppor

If leading a team to success makes you smile and puts a spring in your step, then please read on! We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others.

Key responsibilities Lead, manage, and motivate an IPS team to achieve strong employment outcomes for service users Embed the IPS model and ensure high-fidelity delivery across all areas of the service Provide line management support, including regular supervision, 1:1s, field mentoring, and perform

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Not only will you support the provision of and maintaining of grounds and open spaces, playing fields, shrub

SALES DEVELOPMENT REPRESENTATIVE - GERMAN SPEAKING LONDON - HYBRID WORKING UP TO £45,000 UNCAPPED COMMISSION CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of an established and growing software business who are looking to hire a highly motivated, outbound-focused sale

Toassist/managewithallads/moves/changes(smallworks)onsite.Liaisewithandmanage3rdpartysuppliers.KnowledgeofcurrentAVandVCequipmentandsystems.

Job Description We have an amazing opportunity for a driven Field Sales Representative to join this growing, family-run business, covering the Home Counties/M25 region. Field Sales Representative Home Counties, M25 region - Monday to Friday, 8am – 5pm.