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  • Bar Staff
    Bar Staff
    6 days ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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  • Business Development Executive – IT Sales
    Business Development Executive – IT Sales
    19 days ago
    £12.71–£13.71 hourly
    Full-time
    Hayes

    Job Overview We are looking for an ambitious, results-driven Business Development Executive – IT Sales to join our growing team in London. In this role, you will be responsible for identifying new business opportunities, developing long-term client relationships, and driving revenue growth through the sale of IT solutions and services. As the face of our business, you will proactively engage with prospective clients, understand their business challenges, and recommend tailored technology solutions that deliver value. You will play a key role in managing the complete sales cycle, from lead generation and prospecting through to negotiation and closing deals. This is an excellent opportunity for a motivated sales professional who thrives in a target-driven environment and has a passion for technology, business development, and delivering exceptional customer experiences. Female candidates are preferred. Duties • Identify and develop new business opportunities across B2B and B2C markets through networking, referrals, cold calling, LinkedIn outreach, email campaigns, and market research., • Manage the complete sales cycle, from prospecting and lead generation through to proposal, negotiation, and closing new business., • Build and maintain long-term relationships with prospective and existing clients., • Understand customer business challenges and recommend suitable IT solutions and services., • Conduct professional product demonstrations, client presentations, and sales meetings., • Prepare tailored proposals, quotations, and commercial agreements., • Maintain an accurate sales pipeline and customer records using CRM systems., • Achieve and exceed monthly and quarterly sales targets and KPIs., • Work closely with internal technical and delivery teams to ensure customer requirements are met., • Stay informed about the latest IT industry trends, SaaS developments, emerging technologies, market news, and competitor activity to identify new business opportunities., • Represent the company professionally at client meetings, networking events, and industry exhibitions where required. Experience • Minimum 3–5 years' experience in B2B & B2C IT Sales, Software Sales, SaaS Sales, or Business Development., • Proven track record of consistently meeting or exceeding sales targets., • Strong understanding of the SaaS (Software as a Service) business model, subscription-based sales, recurring revenue, and customer lifecycle management., • Good understanding of BDR (Business Development Representative) and SDR (Sales Development Representative) processes, including prospecting, lead qualification, outreach strategies, and pipeline management., • Ability to understand client business requirements and recommend appropriate technology solutions., • Excellent communication, presentation, negotiation, and relationship-building skills., • Commercially minded, self-motivated, proactive, and target-driven., • Willingness to work extended hours when business demands require., • Willingness to travel across the UK for client meetings and business development activities., • A valid UK driving licence is an advantage., • Fluency in one or more additional languages is highly desirable, with the ability to communicate effectively with international and global clients., • Candidates currently serving a notice period of 30 days or less are preferred., • Immediate or early joiners will be given preference., • Must have the legal right to work in the UK., • Visa sponsorship is not available for this role. What We Offer • Competitive salary with uncapped commission and performance incentives., • Excellent career progression opportunities within a growing organisation., • Supportive, collaborative, and professional working environment., • Ongoing training and professional development., • Opportunity to work with innovative IT solutions and build long-term client relationships. If you're passionate about IT sales, enjoy building lasting business relationships, and are looking to accelerate your career in a fast-growing technology business, we'd love to hear from you. Apply today with your updated CV. Work Location: In person

    Immediate start!
    No experience
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  • Head Waiter & Waitresses Required
    Head Waiter & Waitresses Required
    1 month ago
    £13–£14 hourly
    Part-time
    Uxbridge

    We are seeking enthusiastic, friendly, and professional Waiters and Waitresses to join the team at Tamara Lounge. You will be responsible for delivering outstanding customer service, ensuring every guest enjoys a memorable dining experience from the moment they arrive until they leave. As a valued member of our front-of-house team, you will represent the Tamara Lounge brand by providing attentive service, maintaining high standards, and working efficiently in a fast-paced environment. Key Responsibilities: • Welcome guests in a warm and professional manner., • Present menus and confidently explain food, drinks, and specials., • Take accurate food and beverage orders using our EPOS system., • Serve food and drinks promptly and professionally., • Check back with guests throughout their meal to ensure satisfaction., • Handle guest requests and resolve minor issues professionally, escalating where necessary., • Upsell food, drinks, desserts, cocktails, and shisha where appropriate., • Prepare and maintain tables before, during, and after service., • Ensure all stations remain clean, organized, and fully stocked., • Process bills and payments accurately., • Work closely with the kitchen, bar, and management team to ensure smooth service., • Maintain excellent product knowledge of the menu, allergens, and promotions., • Follow all food hygiene, health & safety, and licensing procedures., • Assist with opening and closing duties., • Support colleagues and contribute to a positive team environment. What We're Looking For: • Previous restaurant or hospitality experience is preferred but not essential., • Excellent communication and interpersonal skills., • A positive attitude with a genuine passion for customer service., • Ability to remain calm under pressure during busy services., • Well-presented with excellent personal hygiene., • Flexible to work evenings, weekends, and bank holidays., • Reliable, punctual, and hardworking., • Ability to work both independently and as part of a team. Skills Required: • Customer service, • Communication, • Teamwork, • Time management, • Organisation, • Attention to detail, • Problem-solving, • Sales and upselling, • Multitasking What We Offer: • Competitive hourly pay plus tips., • Staff meals during shifts., • Employee discounts., • Career development opportunities., • Ongoing training., • A fun, supportive, and professional working environment. Our Expectations: At Tamara Lounge, every guest should leave feeling that they have received exceptional food, drinks, and service. We expect every member of our team to: • Treat every guest with warmth, respect, and professionalism., • Take pride in their appearance and work., • Be proactive rather than waiting to be asked., • Support teammates during busy periods., • Maintain the highest standards of cleanliness and service., • Represent the Tamara Lounge brand with professionalism at all times.

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  • Sales Advisor
    Sales Advisor
    2 months ago
    £25000–£35000 yearly
    Full-time
    Teddington

    About the Role: We are looking for motivated and ambitious individuals to join our team as Sales Team Members. This is a fantastic opportunity for someone who enjoys working with people, building relationships, and developing valuable sales and communication skills. In this role, you will represent our clients through face-to-face interactions, engaging with potential customers, presenting tailored solutions, and delivering excellent customer experiences. No previous sales experience is required – full training and ongoing support will be provided. We’re looking for individuals with a positive attitude, strong communication skills, and the motivation to learn and grow within a fast-paced environment. Key Responsibilities Engage with potential customers through face-to-face interactions, building rapport and understanding their needs Present and explain products and services confidently, offering solutions tailored to each customer Negotiate and close sales while maintaining a professional and positive customer experience Accurately record customer interactions, sales activity, and follow-ups using internal systems Work closely with team members and management to ensure smooth service delivery and customer satisfaction Contribute to daily and weekly sales targets while maintaining high standards of professionalism Stay informed about products, services, and industry trends to identify new opportunities Skills & Qualities We’re Looking For Positive attitude and a strong willingness to learn and develop Excellent communication and interpersonal skills Confidence speaking with new people in a face-to-face environment Strong work ethic and self-motivation Ability to work well both independently and as part of a team A goal-oriented mindset with motivation to achieve targets Good organisation and time management skills Resilience and the ability to stay positive when facing challenges Professional and friendly approach when interacting with customers A proactive attitude and willingness to take initiative What We Offer Full training and ongoing mentorship A supportive and energetic team environment Opportunities for career progression within the company Performance-based incentives and bonuses The chance to develop valuable sales, communication, and leadership skills After applying, successful applicants will be contacted by our recruitment team to discuss the next steps. Good luck! Work Location: In person

    Immediate start!
    No experience
    Easy apply
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