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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: • Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets., • Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement., • Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time., • Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company., • Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners., • Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring:, • A track record of delivering new business telecoms sales/deals into midsized to large national businesses., • Strong understanding of and engagement in Connectivity, • Excellent communication, negotiation, and presentation skills, • Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales., • Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment., • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands., • Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: • Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets., • Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement., • Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time., • Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company., • Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners., • Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring:, • A track record of delivering new business telecoms sales/deals into midsized to large national businesses., • Strong understanding of and engagement in Connectivity, • Excellent communication, negotiation, and presentation skills, • Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales., • Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment., • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands., • Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: • Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets., • Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement., • Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time., • Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company., • Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners., • Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring:, • A track record of delivering new business telecoms sales/deals into midsized to large national businesses., • Strong understanding of and engagement in Connectivity, • Excellent communication, negotiation, and presentation skills, • Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales., • Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment., • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands., • Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market. As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization. What you'll do: • Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets., • Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement., • Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time., • Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company., • Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners., • Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders. What you'll bring:, • A track record of delivering new business telecoms sales/deals into midsized to large national businesses., • Strong understanding of and engagement in Connectivity, • Excellent communication, negotiation, and presentation skills, • Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs, • Proven track record to secure national telecommunication accounts to prospect, present and close sales., • Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment., • Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands., • Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The Front of House Manager is responsible for assisting the Community and Assistant Manager in the day-to-day front of house operations. You will be involved in the supervision of the team and ensuring the delivery of exceptional customer service to achieve the sites leasing and occupancy goals to drive projected revenue targets. Leading the team by example you will contribute towards building and encouraging positive and professional relationships and creating a vibrant and welcoming community to our residents. Key Role Responsibilities • Acts as a role model at all times by demonstrating the core values., • Leads and motivates the team towards achieving NPS objectives, leasing goals and occupancy targets., • Oversees the daily activities of the property and ensures work is organised and executed in line with Greystar expectations., • Possesses brand knowledge and awareness, ensuring the team acts as brand ambassadors., • Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data and deep market knowledge and ensures marketing campaigns, advertising and promotional activities are effectively implemented., • Establishes relationships with key stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community’s compliance with pertinent regulations and providing performance data., • Effectively promotes and leads the Front of House team to achieve effective customer service and contributes to the improvement of customer experience., • Actively seeks interaction and contact with residents to proactively seek to improve service delivery and customer satisfaction., • Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues., • Uses the Company’s property systems to generate sales and leasing reports and monitors unit/bed availability data and ensuring it is accurate and up to date., • Oversees on-site enquiries, ensuring an appropriate inventory of “ready” apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities., • Builds on knowledge of local area and key features to meet residents needs., • Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing check-in/checkout procedures in accordance with established policies and procedures., • Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement., • Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams., • Develops capability of Team Members in order to meet key performance goals and future succession requirements., • Work alongside facilities team to ensure the physical aspects of the community meet the Company’s standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents., • Assists the Community Manager to ensure the property meets necessary Health and Safety requirements, monitors incident reporting system and completes compliance activities in line with the Company’s policies and procedures., • Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests., • Participates where required in an on-call roster to provide out of hours emergency support for the Community., • Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You You should have a good level of general education and be proficient in using Microsoft Office packages, including Word, Excel, and Outlook. Additionally, you should possess proficiency in using property operations software, with the understanding that training will be provided. You should have experience in leading and motivating a team, with a proven track record of delivering service excellence in a similar management role or environment. Demonstrating the ability to coach and mentor team members, you should be able to identify key talent, develop capabilities, and facilitate succession planning. While being a strong team player, you should also be capable of working autonomously and taking ownership of your responsibilities. You should adopt a flexible approach to working in a fast-paced environment, with the ability to thrive in changing conditions. Being self-aware and culturally aware is essential, as you should be able to adapt your relationship-building, communication, and negotiation skills to suit various audiences. Fluent verbal and written communication skills in English are a must, along with excellent organizational skills, enabling you to multitask and prioritize effectively. Your numerical skills should be strong enough to handle the necessary tasks, and you should demonstrate a genuine enthusiasm for delivering an exceptional experience to stakeholders while continuously improving your knowledge and the knowledge of others. What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at ___.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager on the Global People Team, you will drive our communications and engagement strategy from concept through execution. You will play a pivotal role in how we message, communicate, and bring the employee experience to life at BCG. Acting as a strategic partner to the Global People Chair and People Functions, you will lead efforts to craft clear and compelling messages, highlight recognition moments such as promotions and Key to Purpose, and design opportunities for teams to connect and engage. Through this work, you will showcase the value of a career at BCG and bring our Employee Value Proposition (EVP) to life. You will also support People Function engagement with employees and the HR function, transformations, key programs, ad hoc initiatives, and leadership forums such as the People Leadership Tea and People Functional Leadership team—helping shape a more connected, modern HR experience for our employees worldwide. In addition, you will partner with our External Relations team to help strengthen the external profile of BCG’s Global People Chair agenda, while also preparing internal speeches, remarks, and messaging for the Global People Chair and senior People leaders. You’ll create communication and engagement plans, shape thoughtful messaging, and develop content across multiple channels (email, The Unlock newsletter, PowerPoint, Slack, Town Hall video, etc.). You’ll also help scale best practices and foster a strong internal communications community across the people function. This role is ideal for a skilled communicator who’s equal parts strategist and hands-on operator. You bring strong communication judgment, string attention to detail, a deep understanding of internal audiences, a willingness to roll up your sleeves and the ability to translate ideas into messages that land. You’ll report to the Global People Team Strategy & Communications Executive Director. What You'll Bring • 8-10 years of experience in internal communications, change management, or employee engagement—preferably in management consulting or similarly complex, fast-paced, and matrixed environments, • Excellent writing, editing, and storytelling skills across channels and formats, • Experience developing and executing multi-channel communication strategies that align with organizational goals and resonate with audiences, • Proven success supporting large-scale change or transformation through impactful internal communication, • A track record of proactivity, initiative, and curiosity in evolving communications practices Who You'll Work With You’ll join a small, high-impact Global People Team, working closely with the Global People Chair, the Global People Team Strategy & Transformation Executive Director, the External Relations team, heads of People Functions, and a network of communicators across BCG. In this role, you’ll partner with leaders and teams across the Global People Team including BCG UP, L&D, Talent Acquisition, and Total Rewards and other functional groups who are driving change, to help message and bring to life BCG’s EVP with clarity, alignment, and impact. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Staffing is a business-critical function at BCG, managing the overall people deployment strategy and capacity management within the 3 LAB offices. You will be a member of the LAB Staffing team and report directly to the Senior Staffing Manager, being the crucial interface between LAB staffers and the business. You will ensure, that we are delivering the right talent to our clients while working with leadership to develop the staffing team’s understanding of client needs. You will help manage staffing case requests across all the PAs in LAB, collaborating with the staffers when suggesting A/C options for case requests. You should be commercially aware and have excellent communication skills as you will be dealing with high profile projects. In collaboration with the other Pipeline Manager, the Pipeline Specialist and the A/C Staffing Specialists, you will ensure the LAB billability remains optimal, advice on appropriate measures while striking the right balance between case requests and People development and preferences. You will also need to be diplomatic and tactful in order to tackle situations where we might not be able to meet the case team’s requests. • Establish & maintain the relationship with senior stakeholders., • Understand their commercial priorities and client-based specific needs, • Raise complex escalations of staffing issues to the senior staffing manager and Staffing Director in conjunction with the staffing teams, • Collect and share the weekly staffing needs across LAB, • Provide guidance to the business on their staffing, understanding their experience, aspirations, and circumstances, while always aiming at balancing between client, team and individual needs. Mandated to challenge the request, scope, team setup where needed, • Update and share the weekly pipeline with the staffing supply team, identify priorities to help staffers make the right trade-offs, • Coordinate with all staffing teams to ensure a smooth mobilization and deployment of teams. Ensure all cases are staffed securing the right team size and talent to our clients, • Confirm staffing decisions to business, • Help the Staffing Director with overall LAB capacity and billabilty. Help highlight emerging peaks and troughs, propose solutions in collaboration with the Pipeline team, • Produce reports and updates as required, • Additional projects as required, • Work more closely with broader People teams to manage expectional staffing where relevant., • Line management of 1-2 A/C staffers; provide coaching and mentoring and manage individual performance • Good understanding of the commercially context, • Technical understanding of the consulting industry and business, managing people resources and the nature of work we do with clients, • A ‘can-do’ attitude to problem-solving, with creative analytical skills and ability to drive decision-making, • Future facing and entrepreneurial thinking with the interpersonal skills to effectively drive change, • Clarity, tact and professionalism in communication, including presenting to and managing daily relationships with both senior stakeholders and peer teams across the BCG landscape, • Managing a set of stakeholders and collaborate with the pipeline team during staffing escalations, given differentiated priorities and the need to balance multiple business or individual trade-offs, • Readiness to work with teams across the different offices, with proven consensus building, leadership and change management skills, • Patience, integrity and sensitivity to listen to and deal with complex or confidential issues, while also independently taking an impartial stand where decisions require it, • Well organized, accurate and able to plan ahead and manage large number of initiatives in parallel, • Readiness to travel to system offices and other BCG offices when needed, • Proficiency in all standard software used at BCG (Excel, Powerpoint, Word, …) What You'll Bring • 5+ years in staffing, in a professional services environment, • Numerate, • Confident In the use of Word and Excel, • Knowledge of PowerPoint (ideal but not essential), • Experiencee of working with a database (ideal but not essential). Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

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