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Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Staffing is a business-critical function at BCG, managing the overall people deployment strategy and capacity management within the 3 LAB offices. You will be a member of the LAB Staffing team and report directly to the Senior Staffing Manager, being the crucial interface between LAB staffers and the business. You will ensure, that we are delivering the right talent to our clients while working with leadership to develop the staffing team’s understanding of client needs. You will help manage staffing case requests across all the PAs in LAB, collaborating with the staffers when suggesting A/C options for case requests. You should be commercially aware and have excellent communication skills as you will be dealing with high profile projects. In collaboration with the other Pipeline Manager, the Pipeline Specialist and the A/C Staffing Specialists, you will ensure the LAB billability remains optimal, advice on appropriate measures while striking the right balance between case requests and People development and preferences. You will also need to be diplomatic and tactful in order to tackle situations where we might not be able to meet the case team’s requests. • Establish & maintain the relationship with senior stakeholders., • Understand their commercial priorities and client-based specific needs, • Raise complex escalations of staffing issues to the senior staffing manager and Staffing Director in conjunction with the staffing teams, • Collect and share the weekly staffing needs across LAB, • Provide guidance to the business on their staffing, understanding their experience, aspirations, and circumstances, while always aiming at balancing between client, team and individual needs. Mandated to challenge the request, scope, team setup where needed, • Update and share the weekly pipeline with the staffing supply team, identify priorities to help staffers make the right trade-offs, • Coordinate with all staffing teams to ensure a smooth mobilization and deployment of teams. Ensure all cases are staffed securing the right team size and talent to our clients, • Confirm staffing decisions to business, • Help the Staffing Director with overall LAB capacity and billabilty. Help highlight emerging peaks and troughs, propose solutions in collaboration with the Pipeline team, • Produce reports and updates as required, • Additional projects as required, • Work more closely with broader People teams to manage expectional staffing where relevant., • Line management of 1-2 A/C staffers; provide coaching and mentoring and manage individual performance • Good understanding of the commercially context, • Technical understanding of the consulting industry and business, managing people resources and the nature of work we do with clients, • A ‘can-do’ attitude to problem-solving, with creative analytical skills and ability to drive decision-making, • Future facing and entrepreneurial thinking with the interpersonal skills to effectively drive change, • Clarity, tact and professionalism in communication, including presenting to and managing daily relationships with both senior stakeholders and peer teams across the BCG landscape, • Managing a set of stakeholders and collaborate with the pipeline team during staffing escalations, given differentiated priorities and the need to balance multiple business or individual trade-offs, • Readiness to work with teams across the different offices, with proven consensus building, leadership and change management skills, • Patience, integrity and sensitivity to listen to and deal with complex or confidential issues, while also independently taking an impartial stand where decisions require it, • Well organized, accurate and able to plan ahead and manage large number of initiatives in parallel, • Readiness to travel to system offices and other BCG offices when needed, • Proficiency in all standard software used at BCG (Excel, Powerpoint, Word, …) What You'll Bring • 5+ years in staffing, in a professional services environment, • Numerate, • Confident In the use of Word and Excel, • Knowledge of PowerPoint (ideal but not essential), • Experiencee of working with a database (ideal but not essential). Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager on the Global People Team, you will drive our communications and engagement strategy from concept through execution. You will play a pivotal role in how we message, communicate, and bring the employee experience to life at BCG. Acting as a strategic partner to the Global People Chair and People Functions, you will lead efforts to craft clear and compelling messages, highlight recognition moments such as promotions and Key to Purpose, and design opportunities for teams to connect and engage. Through this work, you will showcase the value of a career at BCG and bring our Employee Value Proposition (EVP) to life. You will also support People Function engagement with employees and the HR function, transformations, key programs, ad hoc initiatives, and leadership forums such as the People Leadership Tea and People Functional Leadership team—helping shape a more connected, modern HR experience for our employees worldwide. In addition, you will partner with our External Relations team to help strengthen the external profile of BCG’s Global People Chair agenda, while also preparing internal speeches, remarks, and messaging for the Global People Chair and senior People leaders. You’ll create communication and engagement plans, shape thoughtful messaging, and develop content across multiple channels (email, The Unlock newsletter, PowerPoint, Slack, Town Hall video, etc.). You’ll also help scale best practices and foster a strong internal communications community across the people function. This role is ideal for a skilled communicator who’s equal parts strategist and hands-on operator. You bring strong communication judgment, string attention to detail, a deep understanding of internal audiences, a willingness to roll up your sleeves and the ability to translate ideas into messages that land. You’ll report to the Global People Team Strategy & Communications Executive Director. What You'll Bring • 8-10 years of experience in internal communications, change management, or employee engagement—preferably in management consulting or similarly complex, fast-paced, and matrixed environments, • Excellent writing, editing, and storytelling skills across channels and formats, • Experience developing and executing multi-channel communication strategies that align with organizational goals and resonate with audiences, • Proven success supporting large-scale change or transformation through impactful internal communication, • A track record of proactivity, initiative, and curiosity in evolving communications practices Who You'll Work With You’ll join a small, high-impact Global People Team, working closely with the Global People Chair, the Global People Team Strategy & Transformation Executive Director, the External Relations team, heads of People Functions, and a network of communicators across BCG. In this role, you’ll partner with leaders and teams across the Global People Team including BCG UP, L&D, Talent Acquisition, and Total Rewards and other functional groups who are driving change, to help message and bring to life BCG’s EVP with clarity, alignment, and impact. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We’re looking for a Career Services Manager to join BCG’s London office on a fixed-term contract (maternity cover). In this role, you’ll provide career coaching and job search support to BCG employees as they explore their next steps, whether inside or outside the firm. You’ll help colleagues reflect on their career goals, identify new opportunities, and prepare for transitions, while also building connections with external employers and recruiters. The role combines 1-1 coaching, project management, and relationship-building across BCG’s London, Amsterdam, and Brussels (L-A-B) offices. • Guide UK-based BCG employees to explore their strengths, skills, and ambitions., • Use your knowledge of people’s career interests and the job market to connect them with suitable opportunities. Ensure that everyone leaving BCG has access to a wide range of career options, • Support practical job search needs, such as interview preparation, CV and cover letter feedback, and offer negotiation., • Provide market insights and benchmarking to help staff make informed decisions., • Conduct exit interviews and analyze trends to share insights with leadership., • Partner with colleagues across the EMESA region to strengthen capabilities and share best practices, • Build and maintain strong relationships with large employers and recruiters in the UK and wider region., • Stay up to date with the hiring landscape and leverage external partnerships to support staff transitions. What You'll Bring • 8+ years of experience in Coaching, Staffing, Recruiting, or HR (professional services experience preferred)., • Master’s degree or equivalent, completed by a coaching qualification, • Strong knowledge of the UK labour market., • Track record of managing projects and engaging senior stakeholders., • Excellent communication skills, integrity, and the ability to manage sensitive information., • Passion for supporting people in their careers., • Ability to build trust quickly and coach staff at different levels., • Strong organization and prioritization skills., • Energy, commitment, and enthusiasm for helping others succeed. Who You'll Work With You’ll join the LAB Career Services team, working closely with colleagues across London, Amsterdam, and Brussels. You’ll also collaborate with Additional info 12 month fixed term contract (Maternity cover) Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

We help the world run better At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed. The Client Development Representative is responsible for ensuring processes and controls are in place to support the UKI Client Sales Team as well as identifying revenue opportunities for sales to execute on. Looking after Customers and client data is a this role you will need to build relationships with both customers and internal stakeholders to understand how improvements can be made and to adjust as the business continues to grow and evolve. Technology and automation are areas which can further enhance efficiency and job satisfaction and the right candidate will be required to learn and understand systems along with innovation and creativity to streamline existing processes to identify better data and leads. The role will imply a combination of back-office activities (working with data analysing) as well as customer interactions (external customers / internal customers or stakeholders) to create pipeline. There will be a requirement to present data analysis results issue resolutions dispute statuses in AR system and recommendations for improvement. What youll do: • Work proactively with clients to ensure timely payments; manage collections portfolio in EMEA by utilizing communication skills both verbal and written Aiming to bring more customers onto autopay, • Updating & cleansing correct billing contact details in Biller Direct, • Proactively engaging with accounts on Bill Block to remind them to pay their bills, • Dealing with customer queries on credit notes & facilitating between Accounts Receivable & the Billing Team, • Cleansing & profiling data on Customer contact accounts to ensure it is up to date, • Tagging up accounts that have received funding & grown in the last 12 months, • Generating sales reports & analysing data for Sales Teams, • Campaign & event calling Fusion Exchange webinars etc, • There may be the ask for case escalations and navigating internal teams, • There may be the ask for Ongoing engagement with clients that sit within protect category, • Qualify leads received from marketing or other organisations and nurture opportunities, • Generating incremental Opportunities through social selling strategic & targeted prospecting into companies, • Handover qualified opportunities to sales with high quality ensuring the best customer experience, • Provides relationship management support and activity management via telephone email and web to ensure customer satisfaction and goal achievement, • Build and execute upon strategic outbound campaigns to obtain additional leads, • Identifying concur Alumni and new headcount roles, • Confidence to challenge change and improve, • Collaborative proactive and professional approach, • Ability to understand the challenges of multiple parties and find single effective solutions, • A strong desire to improve systems and processes Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best. We win with inclusion SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the ______

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choosefrom. SAP Enterprise Cloud Services (ECS) organization is responsible for providing cloud hosted infrastructure technical & application managed services to our SAP private cloud customers. The Client Delivery Manager is the main customer-facing representative of SAP ECS organization ensuring full delivery accountability of the engagement and customer satisfaction throughout the customer lifecycle. What youll do As Client Delivery Manager you will be responsible for the following tasks: • Own and grow the client engagement for SAP Enterprise Cloud Services and act as the voice of the client within SAP., • Accountable for entire SAP ECS engagement lead the engagement with supporting ECS functions and roles to deliver as per contract scope and in line with customer expectations., • Setup proactive service plan and conduct regular service review meetings with clients (operational and strategic topics)., • Act as an (de-)escalation point for delivery-related topics (Incidents Service Requests and other customer requirements)., • Ensure seamless alignment across multiple ECS and other SAP internal and external stakeholders., • Oversee client onboarding activities upgrade/migration projects and other service delivery initiatives., • Support commercial change request management in the client lifecycle perform contract compliance and risk management (project and business risks)., • Support the positioning of additional ECS offerings and support contract renewal in alignment with SAP sales and presales teams., • Share knowledge across CDM community What you bring • Fluency in English is mandatory, • Proven track record and 5-7 years of professional experience in managing client engagements e.g. in Service Delivery Management, • Consulting or Pre-Sales settings., • Strong customer orientation with a focus on relationship- expectation- and de-escalation management., • Good understanding of SAP Basis system migration and/or functional SAP application knowledge., • Good understanding of technical infrastructure and virtualized system landscapes., • Knowledge of IT trends their impact on business strategies and SAPs strategy and service portfolio., • Ability to work effectively as a virtual member of a dynamic and dispersed team (remote), • SAP Basis IT Service Management Project Management Cloud and IT infrastructure certifications are beneficial. Meet your team ECS organization is a global organization and the regional CDM teams are located across 6 regions. We are highly diverse and positive spirited bunch of colleagues. Next to our obsession for customer satisfaction we value internal knowledge sharing & collaboration as well as make ECS organization a little better every day. #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best. We win with inclusion SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team: For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the ___

Description LOCATION: WBC3 London Heathrow Airport plus regional airports including Stansted Gatwick and Bristol REPORTING TO: Vetting Operations Manager CONTRACT: Permanent SALARY: 28808.00 per annum If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help! ROLE OVERVIEW AND PURPOSE This is a full-time permanent position based on a 4-on 2-off roster 40hrs per week with shifts scheduled between 06:00 and 22:00. While the standard roster follows this pattern we value flexibility and may adjust shift arrangements to meet operational needs and support work-life balance. The Vetting Officer will be responsible for conducting 5 year referencing checks for the purposes of obtaining full airport ID passes for the Aviation sector of the Business. This involves administrating candidate data in line with government requirements for collating all references over a five-year period and conducting a detailed background check for each application. The opportunity will allow the successful applicant to collaborate with our high-profile clients within aviation with exposure to working in a fast-paced environment. KEY RESPONSIBILITIES Responsible for processing internal and external applications through the I.D. process Proactively communicating with internal and external applicants to ensure their references are completed with the SLA schedule (within 8 weeks of submission) Collating a full 5-year credible history checks (may include liaising with applicants to seek further details from the home office or government authorities) To be an ID signatory in all necessary locations and to manage and maintain the list of ID signatories in all areas of the business. To ensure that the post-holder and all others remain up to date and compliant with the relevant responsibilities of an ID signatory. Have a full understanding of UK eligibility checks inclusive of visa knowledge. Ensure timely submission of weekly reports related of I.D. passes that have entered are in and are exiting out process. Proactively highlighting applicants (internal / external) that are due to expire and managing renewals. Effectively manage all applications from start to finish. Adhere to Data Protection Act 1998 by managing the administration of documents. Ensuring a commitment to data accuracy and legal compliance in line with GDPR Build effective relationship with the IDC and internal bodies. Ensure GSAT and/or CTC requirements are completed by the applicant in timely manner. Backfill to cover the Deputy ID Pass Manager as and when required. Support with ongoing pass management such as un-parking and chasing un-surrendered passes for various location. Support with temporary passes application for various location. Record keeping Deliver a comprehensive information & product support service to managers where required through the maintenance of records of all references screening and IDs being processed applied for renewed and issued. Tracking progress of all applications and ensuring the return of any full or temporary passes. To provide help and support as required with the recruitment and selection of employees in a cost-effective and efficient manner whilst ensuring that the resourcing and succession requirements of the business are satisfactorily met. Finance To be conscious of the departmental budget for staffing provision of services such as GSATs CRCs CTCs Car Parking stationary postage ID issue and return costs. Interrogate monthly invoices and act accordingly. Other Participate in projects and working groups parties & carry out any other duties outside the standard remit when required managing ongoing and/or new projects whilst ensuring delivery in the best possible way. This job description is not an exhaustive list and the post holder may be required to undertake any task reasonably requested by the management of ABM. REQUIRED SKILLS AND EXPERIENCE Highly analytical and able to understand regulatory text. Able to find solutions to complex problems satisfying multiple projects on time. Skilled at multiple stakeholder management Proactively and constructively challenges assumptions and approaches at all levels. Displays confidence and resilience with energy to deliver results. Makes time critical decisions effectively. First class communicator Able to develop and manage relationships at senior levels. Proven ability to work effectively within a 4-on 2-off roster and across shifts between 06:00 and 22:00. Flexibility and adaptability to meet changing operational requirements and business priorities. Willingness to travel between sites as required. Effective communication and interpersonal skills to work collaboratively in a dynamic environment. Ability to manage time effectively and remain calm under pressure. Previous experience in a similar role or industry is desirable. Desirable Business Degree or equivalent desirable Previous experience in a similar role or industry is desirable. Excellent communication and interpersonal skills Experience of working within an on-boarding operation Experience with Microsoft Excel and Office Administration Benefits Were proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work our innovative employee app where you can find:, • Perks: discounts gift cards cashback and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health money and work About ABM: ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together. For more information visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. Required Experience: Unclear Seniority Key Skills CCTV,Federal Agencies,Customer Service,Clearance,Facility,Suspicious Activity,Property Damage,Public Safety,Daily Operations,Professional Development,Access Control,Communication,General Public,Procedures,Powerpoint Employment Type : Full-Time Experience: years Vacancy: 1

The Junior Assistant Manager is responsible for coordinating and delivering the Customer Service experience and assisting the Community Manager and Asst Community Manger in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives. Key Role Responsibilities Acts as a role model at all times by demonstrating the core values. Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings. Uses the Companys property systems to generate sales and leasing reports, monitor unit availability data, log and monitor maintenance requests and record incidents and accidents, ensuring records and documents are accurate and up to date. Actively seeks interaction with residents to proactively seek to improve service delivery. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues. Oversees on-site enquiries, ensuring an appropriate inventory of ready apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities. Ensures advertising and promotional activities are effectively implemented. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions that may impact the communitys occupancy and results. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Monitors lease/tenancy agreement terms expirations to control vacancy exposure. Works with the maintenance team to ensure the physical aspects of the community meet the Companys standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents. Works with the Community Manager and Asst Community Manger to engage and motivate the team to achieve Team satisfaction targets. Assists the Community Manager and Asst Community Manger in developing the capability of Team Members in order to meet key performance goals and future succession requirements, coordinating with Learning & Development to ensure training is provided and addresses performance if required. Assists the Community Manager and Asst Community Manger with ensuring on-site teams understanding of applicable statutory UK tenancy legislation, Health and Safety compliance and Companys policies and procedures. Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests. Reviews and analyses financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Companys internal resources as needed to support solutions. Identify and implement opportunities for generating revenue streams and maximise efficiency of utilities. Acts up covering the Asst Community Manger responsibilities in his or her absence, ensuring work is organised and executed in line with Greystar expectations. Participates where required in an on call roster to provide out of hours emergency support for the Community. Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You Good level of general education. Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Experience & Skills Essential Experience of successfully driving leasing/sales performance and managing operations including P&L responsibility and budget monitoring within the property sector or similar environment. Detailed knowledge of Landlord/Tenant Legislation A strong team player but capable of working autonomously and taking ownership. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Desirable Demonstrable ability to coach and mentor team members. Experience of motivating a team and a proven track record in delivering service excellence in a similar management role/ environment. A knowledge and understanding of UK Health and Safety policies What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

Service Delivery Manager - Collections. Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery. Lead our people & assets to deliver/exceed service expectations.

Join Our Team as a Client Relationship Manager!Are you passionate about building lasting connections and driving growth? Were looking for a dynamic Client Relationship Manager to take our client partnerships to the next level. If you thrive on making clients feel valued