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Are you passionate about making a lasting difference in the lives of young people? We are seeking a dedicated and experienced Senior Support Worker to join our team in a children's supported living setting located in Hayes and Hillingdon. About the Role: As a Senior Support Worker, you will play a pivotal role in supporting children and young people aged 8–18 in a nurturing, homely environment. You will lead by example, providing high-quality, person-centred care while supporting the wider team to ensure the emotional, physical, and social development of each child. - Key Responsibilities: Lead and support a team of support workers to deliver outstanding care. Develop and maintain individual care plans tailored to each child’s needs. Ensure safeguarding practices are strictly adhered to. Assist in the day-to-day running of the home and ensure a safe and positive environment. Promote independence, inclusion, and positive outcomes for the children. Liaise with social workers, families, and external professionals. Administer medication and ensure accurate record keeping. - Requirements: Minimum Level 3 Diploma in Residential Childcare (or equivalent). At least 2 years' experience working in a children’s residential or supported living setting. Experience in a senior or supervisory role is desirable. Strong leadership, communication, and organisational skills. Knowledge of safeguarding, risk assessments, and care planning.

Oversee daily office operations, suppliers, and team members to maintain a safe, efficient workplace. Maintain office policies and procedures to ensure smooth and effective workflow. Coordinate trade events and ensure all office management functions are running smoothly.Customer Service & Communication: Handle customer queries via phone and email, providing excellent service and ensuring customer satisfaction. Work closely with trade and corporate clients to facilitate seamless transactions.Product Listings & E-commerce Management Manage product listings across various online platforms Ensure accurate and optimized product descriptions, images, and inventory updates. Work with internal teams to enhance the visibility and performance of online product listings.