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Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you. Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time – 40 hours per week * Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: * 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you’ll need to pass the following checks: * * Right to Work in the UK * Criminal Record Check * Credit Check • Sanction, • CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team – Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You’ll Be Doing • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing, • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise, • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective, • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution, • Be the final voice of support—resolving issues with confidence and compassion when customers need us most, • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If… • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level., • You’ve written final responses and know how to communicate clearly, fairly, and with impact, • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email, • You thrive in fast-paced environments and embrace change with a positive mindset, • You’re comfortable working to targets and deadlines without compromising on quality, • You’ve got a sharp eye for detail and a strong sense of fairness, • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand, • You quickly grasp key regulations and understand how they shape our decisions, • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • High levels of accuracy and attention to detail, • Be driven to work towards achievable targets Financial Sector - Key Responsibilities • Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels, • Use your problem-solving skills to support our customers, resolve their query and create a positive experience., • Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers, • Have excellent attention to detail, • Be knowledgeable of our client’s process and products and how best to support the customer Benefits of being a Customer Service Representative • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Reports to: Business Support Manager Company: Brennan & Co NI Location: Unit 6 & 7, Carrowreagh Business Park, Dundonald, Belfast, Northern Ireland BT16 1QQ The Brennan & Co Group, founded in Dublin in 1967, incorporates four companies – Brennan & Co, Brennan & Co NI, Brennan & Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia. The Customer Service Representative role is key to the operations of the business. It has a specific focus on our surgical portfolio and will be responsible for building and maintaining relationships with new and existing clients, including public and private hospitals. They will require a high level of attention to detail, customer focus, and an ability to multi-task. This role would be ideal for a strong sales administrator with a background or interest in the medical field with a specific focus on surgical products. This role is based on-site in our Dundonald Office, 5 days a week, 9am-5pm. What you will be doing day to day • Responsible for processing large volumes of sales orders, ensuring they are tracked through to delivery, delivered on schedule and that product specialists/customers where appropriate are kept informed throughout the process, • Maintain a close working relationship with all key parties including customers, suppliers and other departments, • Adhere and contribute to the development and maintenance of the Standard Operating Procedures for the CSR team and regularly conduct reviews in line with continuous improvement initiatives or business changes, • Developing product knowledge and showing a keen interest in the surgical portfolio of products., • Become a subject matter expert in salesforce CRM, • Support product specialists with creating opportunities and quotes in the CRM., • Responsibility for pre- and post-sales support for clients., • Assist product specialist in maintaining accurate opportunity and quote reporting, • Comply with all internal and external regulatory, legal requirements and processes, • Manage sales back-order report so that reporting is correct and up to date, • When buying stock ensure it is within either the set minimum qty’s or for a validated new sales order, • Deal with incoming sales and service enquiries and day to day customer and supplier calls/emails and work with team to provide consistent phone support and cover, • Provide CRM/ERP data cleansing support, • Answering all phone calls and directing all queries, • Supporting the Warehouse role always ensuring stock accuracy, • Warehouse cover when required – during busy periods and holiday periods – including preparing outgoing orders About you • Great communication skills, a team player and an enthusiastic approach, • A strong interest in customer service and order processing, • Strong IT skills across the MS Office suite, • Technically minded with a desire to understand customer needs in relation to products, • Excellent numeric and data entry skills with attention to detail and accuracy, • 2-3 years' experience in a customer service role with process ordering experience essential, • If you have used Salesforce before that’s great, but if not, we will provide full training, • Ideally you will have some experience in medical devices or with a company that has a large product portfolio, but we are open to hearing from anyone who feels they might be a good fit, regardless of background. What we can offer you • Up to 10% bonus, paid annually., • Pension Contributions, • Income Protection, • Death in Service Benefit, • Sports and Social Club, • Investment in your professional and personal growth.

Belfast is looking for a Customer Support Representative to provide exceptional service to hospitality customers.You will troubleshoot, test, and resolve various issues while ensuring high customer satisfaction.The ideal candidate should have experience in customer service and strong communication s

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION. The Customer Service Representative role is key to the operations of the business. Deal with incoming sales and service enquiries and day to day customer and supplier calls/emails and work with team to provide consistent phone support and cover.

A leading tech company is looking for a Customer Support Representative in Belfast.You will assist hospitality customers, providing solutions for various technical issues.Requirements include previous customer service experience, fluency in German and English, and familiarity with online platforms.T

Customer Service Representative Belfast (Hybrid after probation) £24,784.50 + Bonus + Brilliant Benefits Hours: Mon-Thur: 08:45 - 16:45 + Fri: 08:15 - 16:15 We’re looking for a confident, customer-focused individual to join a fast-paced Customer Service team. If you thrive on helping people, enjoy juggling a variety of tasks, and take pride in getting things right first time, then this could be the role for you. You will be the first point of contact for customers:- • Delivering helpful and professional support across everything from orders and deliveries, • Managing calls and emails and ensuring that customer orders are processed, • Ensuring that customer details are updated on inhouse system, • Resolving issue’s promptly and ensuring the customer is updated at every step We require some with: • Previous customer service experience with a genuine passion for helping people, • Confident, professional communication skills (especially over the phone), • Strong attention to detail and problem-solving ability, • Experience with CRM systems (Salesforce preferred) and order management systems (SAP/AS400), • If you have knowledge of the Optical industry this would be beneficial, • A proactive, “can-do” mindset with a focus on hitting targets and exceeding expectations What you’ll get in return: • Quarterly bonus scheme (up to 6% annually), • 33 days holiday (rising to 38 with service), • Hybrid working (3 days office / 2 days home after probation), • Employer pension contribution (up to 4%), • Healthcare plan (company funded), • Share scheme, • Free eye test & discounted glasses/frames If you feel you have the skills and attributes to be successful in this varied and interesting role, please get in touch as soon as possible. Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire. We are totally committed to the principles of equality and diversity in recruitment and employment and our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest. We will contact you within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

A rewarding opportunity for an experienced Housing Support Worker (Homeless Hostel / Key Worker) to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pathways. Housing Supp

Provide backup support to the Centre Director and Assistant Centre Manager. A confident, approachable personality and a natural flair for customer service. A supportive, inclusive team that values your voice and ideas.

Fresenius Kabi is a global healthcare company that specialises in lifesaving medicines and technologies.Our product portfolio comprises a comprehensive range of I.The Fresenius Group employs over 350,000 high-calibre professionals across the world, with a workforce of circa.Reporting directly to the

We re excited to announce a vacancy for a Customer Experience Assistant to join our brand-new state-of-the-art innovation hub in Workington. It will offer flexible, high-quality workspace, meeting and event facilities, and tailored business support. What You ll Be Doing Customer Experience Assistant

Close 5 Growth customers and you've earned £6,000 in commission on top of your retainer. In three months, we'd expect a strong performer to have activated 15 to 20 employer trial accounts and converted 4 to 8 of those into paying customers.

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With offices across North America and Europe, and a global team of 300+ professionals, we support innovative startups and global tech giants alike. We’ve proudly supported some of the world’s most respected tech brands and continue to cultivate a community that values curiosity, grit, and growth

A quick start with proper onboarding and ongoing support from the founding team.

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As our Member Services Team Leader, you’ll be at the heart of our member experience - leading from the front, supporting your team, and ensuring every interaction reflects our values. Monitoring performance and supporting the team to achieve goals. Supporting wider business initiatives and contrib

Sales Development Representative (SDR) – UK (Remote). UK sales team and hiring a Strategic SDR to support pipeline growth across DXP and AI-driven digital optimisation solutions.

We're working with a PE-backed DevOps Security platform used by businesses like Tesco, SAP and Too Good To Go.After growing to 40+ heads in the UK (10 in sales) and securing PE-backing from Copilot Capital, we're now looking for an experienced SDR to join the remote team.The ideal candidate is an en

Ongoing training, certifications, and meaningful professional development support. If you’re keen to take on a role where your success is supported and celebrated, apply now or contact stephen@macrecruit.

Sales Development Representative | Remote (UK).

To support our rapid expansion, we are seeking experienced and dynamic Sales Representatives to penetrate new markets and maximize sales opportunities. At Entron Global, we empower our Sales Representatives with a commission-only policy that removes rigid management constraints, complex form submiss

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Fast support whenever you need it. I'm looking for a self-motivated closer to join Voiden as a freelance sales representative. You're selling a Done-For-You Google Ads service at 497€/month that helps local businesses get more customers.

Anatomage Italy srl is looking for a Junior Sales Representative in the medical education market, dedicated to UK territory.

Team Leader — Catastrophic & Serious Injury Solicitor (Claimant Personal Injury [PI], Multi-Track).Remote Working - Leeds Office | Up to £90,000 + excellent benefits & bonus.We’re recruiting for a leading claimant practice seeking a Team Leader to help run a high-performing Catastrophic & Serio

Learn key customer profiles, use cases, and the sales methodology. Develop strong commercial and customer facing skills. A supportive and collaborative team setting.

You will work closely with other Agile Team Leads and stakeholders to ensure your team is working on the right things at the right time under the support and guidance of a Delivery Manager. Strong experience in customer-facing projects -. You will empower and support your team to perform well, learn

We are not seeking support from recruitment agencies for this role and kindly ask that agencies refrain from contacting us. At Smarttech247, our mission is to keep our customers secure. Smarttech247 is looking for a highly ambitious, passionate and results-driven Field Sales Representative to join o

As a Team Leader, you'll be giving day-to-day support to your team, to make sure they're consistently giving great service to everyone who comes to the café. Click here to find out more about the benefits we offer to support you.

Looking to recruit 5/6 residential support worker positions in the next few weeks on a temporary to permanent basis.

This is a field-based position that involves engaging directly with customers, understanding their requirements, and offering technical solutions to support business growth. Technical Sales Representative | Midlands Our client is seeking a motivated and results-oriented Technical Sales Representati

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The Technical Sales Administrator will play a vital role in supporting the technical sales team by managing enquiries received through the company website, email, and CIS system.

PAYE) Duration: ASAP start - end of September Location: Manchester (Anchor Days: 2x monthly - second Thursday of the month and the Thursday following the fourth Tuesday) Your new company A leading North West housing provider committed to delivering high-quality, compliant and customer‑fo

Around 75% of a customer's total value is paid in year one. Self-Employed Field Sales Representative. Field Sales Representative here.

Coaching, mentoring, and supporting a team of Customer Experience Officers to drive performance an. Join a leading Housing Association in a high-impact role that plays a key part in shaping customer experience and service delivery. This Complaints Team Leader position offers the opportunity to lead

You’ll support young people both within the home and, where required, in their educational setting. Your responsibilities will include: Providing a safe, nurturing and structured environment Building positive, trusting relationships with young people Supporting care plans and adapting to indi

Warehouse Operative / FLT Counterbalance Driver.Warehouse Operatives / FLT Counterbalance Drivers required in Newtownabbey, Belfast, BT36.PROMAN have an immediate start and are currently recruiting for Warehouse Operatives / FLT Drivers (Counterbalance) who are happy to join a well-established and e

Lead, supervise, and support a team of support workers, providing guidance, mentoring, and regular supervision. Offering Supported Living accommodation for young people. Participate in recruitment, training, and development of support staff.

Key responsibilities include: * Leading and developing a microbiology team, including performance management and training * Overseeing environmental monitoring programmes across manufacturing areas and utilities * Supporting batch release through microbiological data assessment (EM, bioburden)

Community Complex Support Worker.

As a Communication Support Worker, you will play a vital role in supporting Deaf, Deafened and Hard of Hearing students to fully engage with learning and college life. We are always looking for talented/aspiring support staff to join our team and help us deliver high-quality education to learners. J

You will ensure a high standard of quality of life for the people supported working in collaboration with the women receiving a service as well as in partnership with agencies involved in the woman's support and care planning. You will have excellent line management support and development from a CQ

As an Internal Sales Representative, you will be at the heart of our customer relationships, managing key accounts, and helping to develop new business. Act as the first point of contact for trade and commercial customers. Resolve customer queries efficiently, maintaining high satisfaction levels.

Youll be trained to support across multiple services, including supported living and complex care in the community. Female Regional Support Worker. Are you an experienced Support Worker looking for a new challenge? We have an opportunity for you!.