Customer support representative jobs in GloucesterCreate job alerts

Experience in customer service or support roles is highly preferred. Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality sup

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Area Sales Manager / Sales Engineer / Business Development Manager required to join a growing, family-run engineering supplier, making great waves within the compressed air industry. The successful Area Sales Manager / Sales Engineer / Business Development Manager shall be fully remote, covering the South West region including South Wales, Bristol, Gloucester and Worcester. The role will be responsible for new business development and key account management, selling a range of compressed air products and engineered solutions, including compressors, vacuum systems, blowers, dryers and associated compressed air equipment. Full product training provided. The ideal Area Sales Manager / Sales Engineer / Business Development Manager will ideally have proven sales experience within compressed air or transferable sectors such as pumps, valves, hydraulics, pneumatics, automation, rotating equipment, plant equipment, MRO, machinery, capital equipment, or industrial systems. Package £45,000-£50,000 Bonus Accelerated bonus structure Company Car 25 days holiday plus bank holidays Laptop and mobile phoneArea Sales Manager / Sales Engineer / Business Development Manager Role Managing and developing customer accounts across the South West region, including South Wales, Bristol, Gloucester and Worcester. Manage and grow existing relationships as well as develop new business opportunities, selling compressed air products and engineered solutions. Identify and secure new customers through proactive sales activity, customer visits and relationship building. Selling compressed air equipment such as compressors, vacuum systems, blowers, dryers and associated equipment. Conduct customer meetings, site visits and technical discussions to understand requirements and provide suitable solutions. Working closely with the compressed air Service Department to ensure an excellent standard of after-sales support is provided. Liaise with various engineering departments to deliver effective customer solutions. Fully remote, field-based role covering the South West region.Area Sales Manager / Sales Engineer / Business Development Manager Requirements Experience as a Key Account Manager, Account Manager, Area Sales Manager, Sales Engineer, Business Development Manager, Technical Sales Engineer, Sales Representative or similar within engineering. Compressor Service Engineers looking to come off the tools and progress into a sales role would also be of interest. A technical engineering qualification, an apprentice-trained background, HNC, HND or a degree would be advantageous. Experience selling, servicing, or managing accounts within engineering within compressed air or transferable products such as pumps, valves, plant equipment, pneumatics, hydraulics, automation, rotating equipment, MRO, machinery, power tools, industrial systems or similar. Full product training provided. Full clean driving licence. Knowledge of the compressed air market, such as compressors, vacuum systems, filtration, blowers & dryers, downstream equipment, refrigeration, nitrogen generators or similar compressed air-related products/services, is advantageous

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Account Director, UK Location: Remote, UK (Ideally London based) Employment Type: Full-Time Gross Annual Base Salary: GBP £100,000 - £110,000 Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria. Summary The Account Director is responsible for the sale of OneStream SaaS solutions within a specified territory. OneStream is looking for an experienced, proactive sales professional to manage and grow existing customer relationships through subscription renewals and expansion, uplifts and cross-selling of additional solutions. The role will be responsible for strategic planning and account management across a designated sales territory and will be expected to take full ownership within this territory. Account Directors are to successfully retain and grow the existing solution footprint and meet and ideally exceed assigned quota. The ideal candidate will have a strong understanding of SaaS sales and a proven track record in sales within an existing account base. Primary Duties & Responsibilities • Opportunity Identification: Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream’s value proposition., • Upselling and Cross-Selling: Introduce additional products or services that meet the evolving needs of our customers, driving upsell and cross-sell opportunities., • Internal Reporting: CRM knowledge transfer, sales pipeline management, and proposal preparation., • Self-Sourced Pipeline: Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Be Business Partner to your Customers: Provide proactive and consultative guidance that will add value to their business objectives, ensuring high retention and net revenue growth for OneStream. This is executed by developing a thorough understanding of your customers' position in the market, their product/service, points of difference and competitive landscape., • Position OneStream: Articulately and effectively convey the OneStream value proposition via written, virtual and in-person presentations, by leveraging custom business cases, marketing assets and customer success stories., • Enable your Customer Champions: Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation. Achieve sales targets., • Develop and execute business plans to achieve sales targets., • Accurately track and forecast sales opportunities., • Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Ensure timely and accurate knowledge transfer across internal teams, such as Business Development, Pre-Sales, Alliances, and Customer Success, as well as to external collaborators such as Customers, Prospects, and Alliance Partners., • Assess prospects and customers’ needs for OneStream offerings via research, discovery sessions and solution demonstrations., • Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation., • Prepare proposals and SaaS agreements to prospects and customers to drive sales., • Identify opportunities for OneStream use case expansion within customer accounts to drive additional revenue., • Develop comprehensive proposals in response to client and prospect requests., • Actively role model sales professionalism, may engage as a coach and mentor across the Sales teams. Required Education & Experience • Minimum 5-10 years’ experience as a sales manager, sales representative or a related occupation specifically in B2B selling across the Enterprise accounts., • Proven track record in hitting quota and retention targets., • Organized, detail-oriented with the ability to prioritize and respond quickly., • Negotiation skills as it relates to renewals, upsell, cross-selling and additional solution add-ons., • Highly proficient in MS Office Suite, and CRM systems., • Experience working in a consultative capacity with C-level customers on complex SaaS solutions., • Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and services., • Exceptional oral and written comprehension, communication and presentation skills., • Experience demonstrating, promoting, and selling products/services., • Knowledge and experience with marketing/sales strategy and tactics., • Knowledge of administration, business, and management principles., • Experience with MS Office and SFDC, and other analytical or project management tools., • Extensive experience working in a team environment., • Track record of exceeding revenue goals. Preferred Education & Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the software industry, especially within the CPM/EPM industry., • Experience with Salesforce is preferred., • Working knowledge of Accounting, Finance and Corporate Performance Management. Knowledge, Skills & Abilities • Professional., • Strategic., • Capable of building rapport with C-level executives and customers., • Highly organized., • Tech-savvy., • Ability to understand and react to customer needs., • Willingness to travel., • Flexible and adaptable., • Goal driven. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.  Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits., • Core value of customer success., • Variety of project work (not industry specific)., • Strong culture and camaraderie., • Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream Software is an Equal Opportunity Employer. #LI-MS1 #LI-Remote

Field Sales Executive / Charity Fundraiser£26,400 Basic Salary + Uncapped Bonus | Realistic OTE £45,000£55,000+ | Weekly Pay Are you an experienced Field Sales Executive, Charity Fundraiser, Face-to-Face Sales Representative, Venue Sales Executive, or Customer Acquisition Specialist looking for a role where your people skills can make a genuine impact? At Charity Link, we're recruiting ambitious and motivated Field Sales Executives to represent some of the UK's most respected and recognisable charities. If you have a background in face-to-face sales, direct sales, fundraising, telecoms, utilities, venue sales, door-to-door sales, or customer engagement, this is an opportunity to combine exceptional earning potential with meaningful work. Why Join Charity Link? As one of the UK's leading face-to-face fundraising organisations, we've spent over 30 years helping charities secure the long-term support they need to change lives. Our people are at the heart of that success. What You'll Receive ? £26,400 guaranteed basic salary ? Uncapped bonuses and regular incentives ? Realistic On-Target Earnings (OTE) of £45,000£55,000+ ? Weekly pay ? Healthcare cash plan worth up to £900 per year ? Award-winning training and ongoing development ? Generous employee referral scheme ? Company pension scheme ? Exclusive discounts at over 30,000 retailers ? Long-service rewards including extra annual leave, cash gifts and enhanced healthcare benefits ? Clear career progression opportunities into senior fundraising and sales leadership roles The Role Field Sales Executive / Charity Fundraiser As a Field Sales Executive and Charity Fundraiser, you'll work at high-footfall private venues, shopping centres, supermarkets and events, engaging directly with members of the public on behalf of nationally recognised charities. Using your communication and sales skills, you'll inspire supporters to sign up for regular monthly donations or sponsorship programmes that provide vital long-term funding for life-changing charitable work. This is a fast-paced, rewarding and highly interactive role where you'll meet new people every day, build genuine connections and make a measurable difference through every successful sign-up. Who We're Looking For We're keen to hear from candidates with experience in: • Field Sales, • Face-to-Face Sales, • Direct Sales, • Charity Fundraising, • Door-to-Door Sales, • Venue Sales, • Customer Acquisition, • Brand Ambassador Roles, • Telecoms Sales, • Utility Sales, • Retail Sales, • Event Sales, • Lead Generation, • Customer Service and Sales You'll thrive in this role if you are: • Confident approaching and engaging with new people, • Resilient and motivated by achieving targets, • Positive, energetic and self-driven, • A strong communicator who can build rapport quickly, • Passionate about helping worthwhile causes, • Looking for a long-term career with genuine progression opportunities Previous charity fundraising experience is beneficial but not essential. If you've succeeded in field sales, direct sales, customer-facing roles, or lead generation, we'll provide all the training and support needed to help you excel. About Charity Link For more than three decades, Charity Link has partnered with some of the UK's most prestigious charities, helping them raise millions of pounds through professional face-to-face fundraising campaigns. Our success is built on investing in our people. We provide industry-leading training, continuous support, recognition for achievement and genuine opportunities for career advancement. When you join Charity Link, you'll become part of a supportive and experienced team that celebrates success, values hard work and helps individuals build rewarding careers in both charity fundraising and field sales. Diversity, Equity & Inclusion At Charity Link, we know that diverse teams deliver stronger results, encourage innovation and create better outcomes for the communities we support. We are committed to creating an inclusive workplace where everyone is treated fairly, respected and given equal opportunity to succeed. We welcome applications from people of all backgrounds, experiences and identities. Whether you're an experienced Field Sales Executive, Charity Fundraiser, Venue Sales Representative, or looking to bring your transferable sales skills into the charity sector, we'd love to hear from you. Apply Today Take the next step in your career as a Field Sales Executive, Charity Fundraiser, Face-to-Face Fundraiser, Private Site Fundraiser, or Direct Sales Representative with Charity Link. Earn great rewards, develop your sales career, and help some of the UK's most important charities continue their life-changing work. JBRP1_UKTJ

Job Title: Senior Quality Engineer Job Type: Permanent Salary: Up to £55,000 p.a. Working hours: Monday Friday 8.00am 17.00pm Other Benefits: Employee Assistance Programme Free parking Free uniform Free drinks Pension Scheme Death in service x2 annual salary Staff referral programme Development opportunities Next Generation have been appointed to recruit for a Senior Quality Engineer to work for a well-established manufacturing business who supply into multiple industries. Based in Tewkesbury the Senior Quality Engineer will be responsible for ensuring that product quality standards are consistently achieved and maintained across the manufacturing operation. This role provides strong visible leadership on the shop floor, has the authority and confidence to stop product where quality is at risk, and acts as a senior technical and customer-facing representative for all quality matters. The role plays a critical part in customer satisfaction, regulatory compliance, and continuous improvement. Duties of the Senior Quality Engineer: Provide strong, visible leadership for the Quality Inspection Team and the wider manufacturing operation, setting clear standards, priorities, and expectations. Take full accountability for inspection performance, quality control, and product release decisions, stopping processes where quality is at risk. Lead by example in embedding a right-first-time, zero-defect quality culture across all departments Actively challenge production and operations teams to ensure quality is never compromised by schedule pressure, cost targets, or output demands. Serve as the senior quality point of contact for customers, building credibility, trust, and long-term confidence in product performance. Lead all customer-facing communication relating to quality issues, concessions, non-conformances, and corrective actions. Clearly present investigation findings, root causes, and structured improvement plans to customers, auditors, and senior leadership. Lead and support customer quality visits, audits, and performance review meetings, ensuring strong preparation and professional delivery. Take full ownership of complex quality investigations using structured problem-solving methodologies such as 8D, 5 Whys, and Fishbone analysis. Drive robust containment, corrective, and preventive actions to ensure immediate customer protection and long-term defect elimination. Track repeat defects and systemic issues, ensuring permanent corrective actions are implemented, verified, and sustained. Use quality data, SPC, yield, scrap, and defect trends to identify risks, prioritise improvement activity, and drive measurable performance gains. Lead targeted continuous improvement projects to reduce defects, rework, scrap, and quality escapes across the factory. Provide day-to-day leadership, coaching, and development for Quality Engineers, Inspectors, and operational teams to strengthen technical capability and accountability. Ensure full compliance with accreditation standards, customer-specific quality requirements, audit actions, and internal quality system documentation at all times. The successful candidate for the Senior Quality Engineers position will have the following experience: 3 5 years experience working as a Senior Quality Engineer (Essential) Knowledge of multi layer PCB, HDI, controlled impedance and surface finishing processes (Essential) Experience working with diverse supply chains (Aerospace, Automotive, Medical and Defence) (Essential) Ability to the use Quality tools such as RCA, 8D, NCR and CAPA (Essential) Internal and external auditing experience (Essential) You will be self-motivated, possess excellent communication skills both verbal and written to be able to communicate and build good relationships. Due to the high number of applications, we receive, we are sometimes not able to respond directly to each candidate. If you havent been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion. By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy. Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move. JBRP1_UKTJ

Area Sales Manager / Sales Engineer / Business Development Manager required to join a growing, family-run engineering supplier, making great waves within the compressed air industry. The successful Area Sales Manager / Sales Engineer / Business Development Manager shall be fully remote, covering the South West region including South Wales, Bristol, Gloucester and Worcester. The role will be responsible for new business development and key account management, selling a range of compressed air products and engineered solutions, including compressors, vacuum systems, blowers, dryers and associated compressed air equipment. Full product training provided. The ideal Area Sales Manager / Sales Engineer / Business Development Manager will ideally have proven sales experience within compressed air or transferable sectors such as pumps, valves, hydraulics, pneumatics, automation, rotating equipment, plant equipment, MRO, machinery, capital equipment, or industrial systems. Package £45,000-£50,000 Bonus Accelerated bonus structure Company Car 25 days holiday plus bank holidays Laptop and mobile phoneArea Sales Manager / Sales Engineer / Business Development Manager Role Managing and developing customer accounts across the South West region, including South Wales, Bristol, Gloucester and Worcester. Manage and grow existing relationships as well as develop new business opportunities, selling compressed air products and engineered solutions. Identify and secure new customers through proactive sales activity, customer visits and relationship building. Selling compressed air equipment such as compressors, vacuum systems, blowers, dryers and associated equipment. Conduct customer meetings, site visits and technical discussions to understand requirements and provide suitable solutions. Working closely with the compressed air Service Department to ensure an excellent standard of after-sales support is provided. Liaise with various engineering departments to deliver effective customer solutions. Fully remote, field-based role covering the South West region.Area Sales Manager / Sales Engineer / Business Development Manager Requirements Experience as a Key Account Manager, Account Manager, Area Sales Manager, Sales Engineer, Business Development Manager, Technical Sales Engineer, Sales Representative or similar within engineering. Compressor Service Engineers looking to come off the tools and progress into a sales role would also be of interest. A technical engineering qualification, an apprentice-trained background, HNC, HND or a degree would be advantageous. Experience selling, servicing, or managing accounts within engineering within compressed air or transferable products such as pumps, valves, plant equipment, pneumatics, hydraulics, automation, rotating equipment, MRO, machinery, power tools, industrial systems or similar. Full product training provided. Full clean driving licence. Knowledge of the compressed air market, such as compressors, vacuum systems, filtration, blowers & dryers, downstream equipment, refrigeration, nitrogen generators or similar compressed air-related products/services, is advantageous

We are seeking a warm and caring Support Worker to provide quality care and support to older adults, some of whom have dementia, helping them lead fulfilling and enriched lives. No two days at The Laurels are the same as we support our vibrant residents to follow their passions and engage in a range

Role: Learning Support Worker Location: West Yorkshire Type: Temporary - Full Time & Part Time Rate: £13. Eden Brown are currently looking to recruit a Learning Support Worker on behalf of a leading Further Education College in West Yorkshire. To apply for the role you will: * Learni

Unlike traditional SDR roles focused only on appointment setting, this position requires someone who can confidently manage early-stage sales conversations, understand customer pain points, build trust quickly, and drive qualified opportunities through the sales funnel. Book and support high-quality

Job Title: Support Worker Area : Manchester Pay Rate: GBP16 - GBP20 per hour Hours: Full-Time, Part-Time, Flexible Shifts Are you passionate about making a real difference in people's lives? We're looking for dedicated and compassionate Support Workers to join our team in the your are

Healthcare Support Worker - Live In (Complex Care). Supporting neurological bowel management (training provided). Supporting safe access to the kitchen.

PLEASE DO NOT RESPOND IF YOU REQUIRE SPONSORSHIP* Make a Difference in Mental Health Care –SUPPORT WORKER Positions Available! Are you a Mental Health Support Worker, looking for a dynamic and rewarding career? We are a leading NHS Framework & Private sector supply agency searching for com

You will be responsible for supporting a range of learners daily with their SEMH and academic needs as well as creating a fun, safe environment for all to learn and thrive!. As part of the role, you will work alongside and be supported by highly experienced teaching staff as well as a wide range of

As a Waking Night Support Worker, you will help people feel safe settled and well supported throughout the night. You will lead by example, maintaining the highest standards of support and care offering calm guidance to colleagues and helping to maintain a caring positive environment. Your role will

You will play a vital role in helping young people feel safe, understood, and supported in their daily lives. Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges. Support children with autism and ADHD to manage routines, transiti

You will manage check-ins, bookings, and inquiries while providing exceptional service to support the smooth daily operation of the health club. In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

Acting as the first point of contact for customers and visitors. Supporting the wider team with day-to-day administrative tasks.

Employee Assistance Programme, occupational health and wellbeing support services.

The provision provides tailored educational support for a range of learners with special educational needs, ensuring they have the same opportunities as their mainstream peers. SEN Learning Support Worker - Tewkesbury. A specialist Alternative Provision setting in Tewkesbury is looking for a passion

This role is perfect for individuals passionate about making a significant impact in the educational sector, particularly supporting students with diverse learning needs. Provide tailored support to learners in class, either one-on-one or in small groups, across various curriculum areas from entry l

This rewarding role involves providing high-quality care and support to the people we support living within our residential homes. You will work closely with those who may have complex needs, developmental disabilities, behavioural challenges, or additional support requirements, helping to ensure th

Join Nurseplus as a Support Worker – Make a Difference Every Day. As a temporary Support Worker, you'll be providing high-quality care across a range of settings, from elderly care to individuals with learning disabilities, mental health challenges, and more complex care needs. Ongoing Development

SEN 1-1 Support Work - Special Educational Needs Learners. If you would you like to make a positive impact on the lives of learners with special educational needs and have the patience, empathy, and commitment to support learners facing behavioural and emotional challenges, then we have an exciting

As a Support Worker, you will provide housing-related support to adults experiencing homelessness, helping individuals to achieve stability, develop independence, and move towards positive long-term outcomes. We are seeking passionate, committed, and compassionate individuals to join our team delive

Reporting to the Internal Sales Manager, the Internal Sales Representative will need to effectively build and develop relationships with existing and new customers to increase sales opportunities in order to maximise revenue growth for our products. You will also process orders for your geographical

You will play a vital role in helping young people feel safe, understood, and supported in their daily lives. Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges. Support children with autism and ADHD to manage routines, transiti

KEY RESPONSIBILITIES INCLUDE: Providing high-quality, person-centred support to young people Promoting independence, wellbeing, and positive life choices Supporting individuals within a strengths-based and recovery-focused framework Maintaining a safe and supportive environment

Turning Point support individuals across the country and we are currently recruiting support workers for supported living locations across Cheltenham in Woodmancote and Hatherley. We aim to deliver support around the needs and wishes of individuals, we require support staff to actively support indiv

Senior Residential Support Worker Children's Residential Home (EBD) Are you an experienced Senior Residential Support Worker looking for your next opportunity? We're recruiting for a Senior Residential Support Worker to join a 2-bed children's residential home in Tewkesbury supporting children and

Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Acc

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. Do you have a caring nature? Are

Supporting daily routines and personal care where required Encouraging independence, confidence and life skills Supporting appointments, activities and community access Helping individuals enjoy hobbies, interests and social activities Building positive and trusting relationships Working alongside f

We are working with a lovely Gp practice in the area of Chelsea, and surrounding areas who require the support of a Medical Receptionist Manager on a full time ongoing temporary basis. Our client requires someone who can hit the ground running with a good working knowledge of Emis/SystemOne and prev

As a Field Sales Representative, you will join a high-performing team where your earnings directly reflect your efforts, representing a family-run business that xjlbheb handles its entire product lifecycle in-ho Do you have the following skills, experience and drive to succeed in

We are working with a lovely Gp practice in the area of Chelsea, and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis. Our client requires someone who can hit the ground running with a good working knowledge of Emis/SystemOne a

Support Worker duties: Supporting residents to develop independence and life skills Assisting people to achieve daily goals & daily activities Assisting with the development of person centred plans This includes employment, education and other opportunities Maintaining records and drawing up risk as

This is an excellent opportunity for someone with previous reception, customer service or administration experience who enjoys providing excellent service and working as part of a supportive team. Friendly, professional and customer-focused Confident communicating with clients both over the phone an

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Educate customers in the different ways they can do their banking, supporting them in choosing the right ser

Key Responsibilities Supporting and supervising Residential Support Workers Acting as a role model and mentor to the wider team Deputising for the Deputy Manager when required Promoting the safety, wellbeing and development of children and young people Supporting the implementation of care plans and

Excellent customer service skills. If you're looking for flexible temporary work and enjoy working in customer-facing environments, we'd love to hear from you.

As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people! Our residential service is a welcoming and friendly environment and you can be sure that no two days will be the same! You

You will work closely with customers, internal teams, and stakeholders to drive engagement, deliver onboarding support, and enhance overall customer satisfaction. Previous experience in a customer adoption, customer success, or similar customer facing role within a SaaS or technology company. Collab

As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people! Our supported living service is a welcoming and friendly environment and you can be sure that no two days will be the same