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Service Manager Location: Banbury, Oxfordshire The Role Our client is seeking an experienced Service Manager to lead their Service Operations Team. Reporting to the Managing Director, you will be responsible for the day-to-day management of their Field Engineering Team and office-based Service Coordinators. This is an excellent opportunity for someone who thrives on improving processes, developing people and driving operational efficiency. Key Responsibilities Leadership and People Management • Line manage and develop a team of 16 field-based Service Engineers, • Oversee and support 4 Service Coordinators who handle customer communications, job booking and invoicing, • Conduct regular performance reviews, one-to-ones and team meetings, • Handle employee relations matters including absence management, disciplinaries and grievances, • Review and streamline service processes to improve efficiency and customer satisfaction, • Monitor and manage engineer workloads, ensuring optimal scheduling and resource allocation, • Analyse service data and KPIs to identify trends and drive continuous improvement, • Ensure service level agreements are met for both direct customers and distribution partners, • Maintain high standards of service quality and technical accuracy, • Ensure compliance with health and safety requirements for field operations Essential • Proven experience managing field-based or mobile engineering teams, • Strong people management skills with experience of performance management and employee relations, • Track record of process improvement and operational efficiency gains, • Excellent organisational and prioritisation skills, • Strong communication skills, both written and verbal, • Experience in the automotive industry, • Technical background in electronics, calibration or diagnostic equipment, • Salary: £38,000 - £42,000 per annum, depending on experience, • Annual leave: 25 days plus bank holidays, • Working hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30, • Office-based role in Banbury with a friendly, supportive team, • Opportunity to make a real impact on a growing business

Service Administration Manager - Office Based Location: Banbury, Oxfordshire The Role Our client is seeking an experienced Service Manager to lead their Service Operations Team. Reporting to the Managing Director, you will be responsible for the day-to-day management of their Field Engineering Team and office-based Service Coordinators. This is an excellent opportunity for someone who thrives on improving processes, developing people and driving operational efficiency. Key Responsibilities Leadership and People Management • Line manage and develop a team of 16 field-based Service Engineers, • Oversee and support 4 Service Coordinators who handle customer communications, job booking and invoicing, • Conduct regular performance reviews, one-to-ones and team meetings, • Handle employee relations matters including absence management, disciplinaries and grievances, • Review and streamline service processes to improve efficiency and customer satisfaction, • Monitor and manage engineer workloads, ensuring optimal scheduling and resource allocation, • Analyse service data and KPIs to identify trends and drive continuous improvement, • Ensure service level agreements are met for both direct customers and distribution partners, • Maintain high standards of service quality and technical accuracy, • Ensure compliance with health and safety requirements for field operations Essential • Proven experience managing field-based or mobile engineering teams, • Strong people management skills with experience of performance management and employee relations, • Track record of process improvement and operational efficiency gains, • Excellent organisational and prioritisation skills, • Strong communication skills, both written and verbal, • Experience in the automotive industry, • Technical background in electronics, calibration or diagnostic equipment, • Salary: £38,000 - £42,000 per annum, depending on experience, • Annual leave: 25 days plus bank holidays, • Working hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30, • Office-based role in Banbury with a friendly, supportive team, • Opportunity to make a real impact on a growing business

Field Service Manager - Office Based Location: Banbury, Oxfordshire The Role Our client is seeking an experienced Service Manager to lead their Service Operations Team. Reporting to the Managing Director, you will be responsible for the day-to-day management of their Field Engineering Team and office-based Service Coordinators. This is an excellent opportunity for someone who thrives on improving processes, developing people and driving operational efficiency. Key Responsibilities Leadership and People Management • Line manage and develop a team of 16 field-based Service Engineers, • Oversee and support 4 Service Coordinators who handle customer communications, job booking and invoicing, • Conduct regular performance reviews, one-to-ones and team meetings, • Handle employee relations matters including absence management, disciplinaries and grievances, • Review and streamline service processes to improve efficiency and customer satisfaction, • Monitor and manage engineer workloads, ensuring optimal scheduling and resource allocation, • Analyse service data and KPIs to identify trends and drive continuous improvement, • Ensure service level agreements are met for both direct customers and distribution partners, • Maintain high standards of service quality and technical accuracy, • Ensure compliance with health and safety requirements for field operations Essential • Proven experience managing field-based or mobile engineering teams, • Strong people management skills with experience of performance management and employee relations, • Track record of process improvement and operational efficiency gains, • Excellent organisational and prioritisation skills, • Strong communication skills, both written and verbal, • Experience in the automotive industry, • Technical background in electronics, calibration or diagnostic equipment, • Salary: £38,000 - £42,000 per annum, depending on experience, • Annual leave: 25 days plus bank holidays, • Working hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30, • Office-based role in Banbury with a friendly, supportive team, • Opportunity to make a real impact on a growing business

A leading motorsport company based in Banbury seeks a Data and Systems Engineer to manage electronic systems and support rally programs.