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We’re looking for a part-time hands-on Social Media Manager who’s great with clients and excellent at setting the right expectations. You’ll own day-to-day social activity, manage content production, and act as the main point of contact for your clients—keeping them informed, supported, and growing. What You’ll Do Plan & schedule: Build monthly content calendars aligned to client goals and key dates. Coordinate production: Brief writers/designers and send post requests for content creation. Quality control: Review all content for brand, tone, and accuracy before scheduling. Strategy: Create and refine social media strategies per client (platform mix, pillars, cadence). Client calls: First month: weekly 15-minute check-ins per client Ongoing: monthly strategy calls Onboarding: Assist new customers, join onboarding calls, set expectations, and collect assets. WhatsApp support: Set up a dedicated WhatsApp thread for each client and provide timely support. Account management: Proactively manage relationships, surface insights, and identify upsell opportunities. Reporting: Ensure monthly performance reports are created and sent to clients on time. Internal comms: Join weekly internal calls; deliver weekly progress updates and status reporting. You’re a Great Fit If You Have 2–4+ years managing social for brands or agencies (freelance or in-house). Strong client-facing skills: expectation setting, clear communication, and calm under pressure. Proven experience building content calendars and guiding creative teams. Solid understanding of platform best practices (Instagram, Facebook, LinkedIn, TikTok, X). Comfortable with analytics and turning data into simple, useful insights. Excellent English writing and proofreading skills; strong attention to detail. Reliable, responsive, and organized with great follow-through.

Job Summary We are seeking a motivated and dynamic Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met while driving business growth. This role requires a strategic thinker with excellent communication skills and a proven track record in B2B sales. The Relationship Manager will leverage analysis skills to identify opportunities for improvement and growth within client accounts. Responsibilities Develop and maintain long-term relationships with key clients to foster loyalty and retention. Identify client needs and work collaboratively to provide tailored solutions that enhance satisfaction. Conduct regular check-ins and performance reviews with clients to ensure alignment with their objectives. Utilise Salesforce to manage client interactions, track progress, and report on account performance. Collaborate with internal teams to deliver exceptional service and resolve any issues that may arise. Analyse market trends and client feedback to inform strategy and improve service offerings. Lead initiatives aimed at expanding the client base through networking and relationship-building activities. Skills Proven experience in B2B sales, demonstrating an ability to drive revenue growth through effective relationship management. Strong analytical skills, with the ability to interpret data and make informed decisions that benefit clients. Proficiency in Salesforce or similar CRM software, ensuring efficient management of client information and interactions. Exceptional leadership qualities, capable of inspiring team members while managing client expectations effectively. Excellent communication skills, both verbal and written, enabling clear articulation of ideas and solutions to clients. Join us as we strive to deliver outstanding service while nurturing strong partnerships that contribute to our mutual success. We look forward to welcoming a passionate Relationship Manager who is eager to make an impact! Work Location: In person