Customer support manager jobs in Woodford GreenCreate job alerts

Site EHS Specialist\n\nDays based role – Monday – Friday\n\nLooking for an exciting opportunity to make a significant impact in a fast-paced manufacturing company? We are currently seeking an experienced and talented individual to join our Quality, Environmental, Health and Safety (QEHS) team as a key member. As a EHS Specialist, you will report directly to the QEHS Manager and play a vital role in driving the site's environmental, health and safety agenda, implementing new processes, and influencing positive change.\n\nHow will you make an impact?\n\n Lead and coordinate site-wide EHS activities, ensuring compliance with legal, company, and food safety standards\n\n Promote a safe, inclusive, and quality-focused culture across teams and departments\n\n Support and continuously improve EHS systems, policies, training, and site improvement plans\n\n Drive data-led decision making, reporting, digital adoption, and continuous improvement initiatives\n\n Partner with internal teams, customers, and external authorities, including audits, investigations, and customer relationship support\n\nWhat will you need to succeed?\n\n Minimum of 5 years of experience in a health & safety specialist or manager role within the FMCG industry.\n\n Excellent relationship-building skills, capable of establishing genuine and productive connections.\n\n Ideally, a degree or equivalent qualification within a relevant discipline.\n\n Demonstrated professional integrity and a passion for excellence.\n\n Proficiency in IT skills.\n\nWhat do we offer?\n\nIn return you can expect a competitive salary and benefits package and the opportunity to work with a market leading company. You will work on site at Oakthorpe as part of a close knit and technically specialised team. We’re committed to your growth and development, offering internal and external training opportunities. You’ll enjoy a competitive salary, matched pension contributions up to 6%, life assurance, and flexible benefits.\n\nWant to apply?\n\nPlease apply using the link or reach out to Rachel McDaid, Senior Talent Partner. The closing date for this position is Friday 29th May 2026

About SHEIN EMEA SHEIN is a global online fashion and lifestyle retailer, providing an extensive range of affordable, SHEIN-branded apparel and products sourced from a global network of vendors. Since our founding in 2012, we have expanded to serve customers in over 150 countries worldwide. Our EMEA headquarters are in Dublin, and we now operate over 15 offices across the EMEA region. At SHEIN, our mission is to make the beauty of fashion accessible to all. Through our industry-leading, on-demand production model, we support a smarter, more future-ready fashion industry that adapts to the changing needs of our customers. Learn more about SHEIN by following us at https://careers.shein.com/ and https://www.sheingroup.com. Join SHEIN and be the future! Position Summary We are seeking a proactive and highly organised Fashion Ecommerce Casting Agent to manage and execute model casting across SHEIN’s in-house brands. This role requires strong aesthetic perception, confidence on set, and a clear understanding of how different brand identities translate into casting, styling, and model direction. The role combines strategic talent sourcing with hands-on studio and on-set responsibilities, working closely with creative and production teams in a fast-paced ecomm environment. Responsibilities Talent Management & Casting: • Own end-to-end casting for all studio photoshoots, including e-commerce, social content, editorial, and campaign productions., • Develop a strong understanding of SHEIN’s in-house brands and their distinct aesthetics, customer profiles, and casting needs., • Propose relevant models for each brand on an ongoing basis., • Source, scout, and maintain a diverse and continuously evolving pool of model talent., • Build, expand, and nurture relationships with both local and international model agencies, contributing to the growth and diversification of SHEIN’s model roster., • Expand the London studio’s access to global talent by coordinating with overseas agencies, • Organise and lead castings and go-sees in collaboration with internal teams. Studio & On-Set Responsibilities: • Brief models ahead of each shoot, ensuring clear understanding of brand direction, expectations, and deliverables., • Work on casting set to direct models according to brand guidelines, poses, energy, and styling requirements., • Collaborate with stylists and photographers to select appropriate outfits and ensure visual consistency with each brand, maintaining an updated fitting rail., • Monitor model performance and suitability, providing feedback and recommendations for future bookings., • Ensure model wellbeing and maintain professional standards at all times. Coordination & Studio Support: • Partner with internal teams to understand shoot requirements and recommend appropriate casting solutions., • Manage casting schedules and calendars to ensure smooth studio operations., • Communicate clearly with models, agencies, and influencers when applicable., • Handle model-related logistics such as call sheets, travel, accommodation, and documentation when required., • Provide ad-hoc support to the Studio Manager and Production team, including covering producer holidays and assisting with sample management when needed., • Liaise with photographers regarding casting schedule Administration & Industry Awareness: • Maintain accurate casting records and talent databases., • Stay informed on industry trends, emerging talent, and market rates to continuously strengthen casting streamline, • Create reports related to model booking and casting volume Requirements • 2+ years’ experience in fashion casting, model booking, talent management, or a related field, • Strong aesthetic sensibility with the ability to distinguish and execute multiple brand identities, • Confident on-set presence with experience directing models, • Excellent communication, organisation, and relationship-building skills, • Ability to manage multiple priorities and work effectively under pressure, • Knowledge of the fashion and creative industries, • Ability to work independently, • Proficiency in Microsoft Office and booking or talent management tools, • Professional photography knowledge and hands-on experience is a plus, • Proficiency in Chinese is a plus SHEIN is an equal opportunity employer committed to a diverse workplace environment.

Retail Store Manager \n\nLocation: Ilford\n\nSalary: £26,734 to £30,000 per annum dependant on experience\n\nHours: Full-time, 37.5 hours per week over 5 days\n\nAre you an experienced retail leader looking for your next challenge in a role where your work truly matters?\n\nWe're looking for a dynamic and passionate Store Manager to take the reins of a charity store based in Ilford. This is an exciting opportunity to join a well respected charity retailer and lead a thriving team of staff and volunteers in delivering outstanding results all while supporting a meaningful cause.\n\nWhat you'll do:\n\nLead, inspire and develop a team of staff and volunteers to deliver excellent customer service.\nDrive store performance by achieving sales, profit and KPI targets.\nBe the local face of the charity - engaging with the community and encouraging donations.\nOversee store operations including health & safety, merchandising and visual displays.\nDeliver retail excellence through a customer-first, commercially savvy approach.About you:\n\nYou bring previous management experience from a commercial retail store or charity shop environment.\nYou're commercially minded, target-driven and motivated by strong results.\nYou understand the value of great customer service and have a natural flair for visual merchandising.\nYou're confident managing performance, recruitment, rotas and training for a diverse team.\nYou're proactive, adaptable and have a can-do attitude, ready to take ownership of your store.Why join us?\n\nThis is more than just a retail role; it's your chance to make a difference. Every sale you make helps fund vital care and support for local people and their families. You'll be part of a collaborative and supportive retail team, where you're encouraged to share ideas and grow in your career.\n\nPlus fantastic holiday entitlement starting with 27 days per year, plus birthday off and the store doesn't open Bank Holidays!\n\nAmazing work/life balance plus you have the opportunity to utilise your amazing skills to make a difference!\n\nReady to make an impact in your local community? Apply now and be part of something truly rewarding.\n\nBy applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally.\n\nTo view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities

Job Title: Business Support Officer\n\nLocation: Ilford\n\nContract: Temporary\n\nHybrid working ( 3 days office based / 2 working from home)\nMonday to Friday 9am to 5pm (1 hour lunch)Rate: £15.68 hour PAYE (BSO)/ 17.33 Technical Support officer\n\nWe have 2 new roles available \n\nOne is a Business Support Officer in children's services\n\nRole consists of managing the fostering and adoption panel, this panel is in situ for the approval process of prospective foster carers / connected carers and special guardianship carers. \n\nThe administrator is responsible for booking all the panels, ensuring the panel is quorate, collating and distribution of panel paperwork, minute taking at the panel itself, Completing the ADMs (agency decision maker) sheets, recording outcomes on Protocol Files (internal system), Updating Fostering Network. \n\nEach Panel consists of 52 steps, some of which are small and simple tasks (but will be explained more in detail). \n\nPanel is fortnightly meeting, so the way it works, u can take the minutes for one panel and be starting on the next panel, so you are always working on 2 panels at any given time. \n\nThe individual will link in with the Fostering Team Manager and the Recruitment Engagement Manager. \n\nTechnical Support Officer Safeguarding Team\n\n Minuting Child Protection Conferences. Setting up the conferences, emailing - collating reports from Professionals. Typing up CP Plans / CIN Plans. Updating excel spreadsheets. Working closely with the CP Chair and Social workers. Answering calls and general admin tasks.\n\nAre you an organised and proactive individual with a passion for providing outstanding administrative support? If so, we have an exciting opportunity for you! Our client is looking for a Business Support Officer to join their safeguarding team Ilford\n\nWhat You'll Do:\n\nProvide high-quality administrative support to Directors and senior officers.\nManage calendars, organise meetings, and ensure effective communication.\nHandle a variety of tasks with flexibility and a positive attitude.\nMaintain confidentiality while dealing with sensitive information.\nContribute to a collaborative and efficient work environment.\nMinute taking at meetings and conferences \n\nKey Responsibilities:\n\nAct as the first point of contact for service users and external agencies.\nAssist with financial administration, including payments and budget monitoring.\nMaintain accurate records using databases and spreadsheets.\norganise internal and external events, ensuring everything runs smoothly.\nParticipate in team meetings and support colleagues as needed. \n\nWhat We're Looking For:\n\nMinimum of 2 years' administrative experience.\nSafeguarding experience\nStrong communication skills, both verbal and written.\nProficiency in MS Office and effective IT skills.\nExcellent customer service abilities and a positive attitude.\nAbility to handle confidential information with discretion.\nMust be a strong minute taker \n\nIf you're ready to take on this exciting challenge and make a difference, we want to hear from you! Apply today and bring your enthusiasm and expertise to our client's team.\n\nReady to make an impact?\nSubmit your application now!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Field Sales Executive South East England located CM, RM, IG, DA, BR, CR postcode areas. Basic negotiable up to circa £35000 per annum plus Bonus, typical VW Golf Hybrid tax efficient Company Car, Business Miles Paid, Smart Phone, Lap Top.\n\nWe have a super opportunity for an experienced field sales executive seeking a full time role with the of increased holiday option, (with salary pro rata). My Client, a leading player in their field and still expanding, requires an experienced and enthusiastic sales representative to help promote their range of products to new and existing clients in and across and area comprising East side of Greater London, Cambridgeshire, Essex, Suffolk, Kent. Living central to the territory would be ideal, you will inherit and manage an established customer base of accounts in which you will continue the development of business along with new business, managing your own diary with approximately 4 days per week travelling to visit customers and working from a home office approximately 1 day per week.\n\nThe current territory customer base is well established and handover/introduction to clients will be arranged. Your role will be to visit customers, building on existing relationships and developing new relationships in order to secure existing business, identify new sales opportunities for account penetration and promote our clients products. The range of products is vast and second to none with most of the major leading brands in their sector available and the strength of being a leading distributor in the UK.\n\nThe role is working normal business hours, with the flexibility expected in a Field Sales role, no weekend working. There is the option to take an additional holiday allowance of up to 4 extra weeks, with salary sacrifices pro rata.\n\nYou will be provided with initial induction, product and on-going product training and full support to assist you in your success. Technical support will always be available to assist you and your customers when required.\n\nYou will be working to achieve a target and as is normal will need to file reports to the office detailing your activities on a regular basis.\n\nThe person\n\nWhilst no direct product experience is necessary you will have a background in external, field based sales as a Sales Representative, Sales Executive or Account Manager, having managed a regional geographical territory, and will show an ability to learn quickly and think on your feet. You must be bright and cheerful and have a very outgoing personality. You will be very self-motivated and have a strong desire to succeed, be able to quickly form relationships with customers, a good communicator, team player yet driven enough to operate independently.\n\nTo register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view this and more of our roles click on the link or our logo on this site or visit our website directly.\n\nWe work across a range of business to business/B2B market sectors including Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.\n\nRise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales

Job Title: Chinese Speaking Deputy Store Manager\n Location: Tottenham\n Salary: Up to £35,000 per annum\n Role: Permanent – Full-Time\n\nAre you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. This is an excellent opportunity to work with growing, people-focused businesses in vibrant environments.\n\nEssential: Candidates will not be considered for this role without a minimum of 2 years’ experience in store retail, food retail or restaurant management.\nLanguage Skills: Cantonese or Mandarin speaking essential.\n\nAbout the Role:\nAs a Deputy Store Manager, you will be at the forefront of delivering excellent customer service and driving your team to exceed targets and expectations. You will play a key role in mentoring and inspiring your team to provide top-tier service, maintain high standards, and contribute to business growth.\n\nKey Responsibilities:\n\nLead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development\nFoster a culture of customer excellence by ensuring all staff are trained and knowledgeable about products and services\nDrive sales and service by managing staffing levels, stock availability, and customer satisfaction\nAssist the Store Manager in managing performance, setting team goals, and ensuring targets are met\nWork with the Store Manager to recruit and train colleagues to a high standard by sharing knowledge and skills\nMaintain high standards of the store’s presentation, ensuring it is the best in class\nBe a hands-on leader, taking responsibility for the daily operations of the store, and stepping in when necessary to support staff in key areasYou:\n\nFluent in Cantonese or Mandarin (essential)\nA natural leader with the ability to inspire, coach, and motivate a team\nProven experience in a fast-paced retail or food environment\nResults-driven with a strong work ethic and a passion for customer service\nA “can-do” attitude with a focus on achieving team and personal success\nArticulate and able to communicate effectively with team members and customers alikeIdeal Candidate:\n\nPrevious experience in a retail management position or similar fast-paced environment\nA passion for people development, customer service, and business performance\nAbility to thrive under pressure, manage multiple tasks, and ensure excellent delivery\nA strong communicator who leads by example and delivers results\nExperience in managing stock inventory, including ordering and replenishmentBenefits:\n\nCareer development and progression opportunities\nCompetitive salary, store discount and free on-site parking\nOngoing training and support to help you succeed in your role\nA dynamic and fast-paced work environment where you are encouraged to grow and achieve your potentialIf you are a passionate and driven Deputy Store Manager or Team Leader who thrives in a high-energy, customer-focused environment, APPLY NOW for immediate consideration!\nThis role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role.\n \nStart your journey today. Apply now or find us online:\n\nWeb: McCarthy Recruitment\nLinkedIn: McCarthy Recruitment\nFacebook: McCarthyRecruitment\nInstagram: McCarthyrecruitment \nThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query

A building services company with over 40 years trading, are currently seeking a service coordinator/Labour Controller to work in their busy office in Hainault. \n\nSalary package: \n\n£35/40k basic salary\n08.00 to 17.30 office based\n28 days holiday\nLaptop & Mobile Phone\nMy Client is currently seeking a Labour controller. The ideal candidate will provide comprehensive administration support to the contracts manager, ensuring customer and office enquiries are dealt with efficiently and effectively.\n\nTo function as the initial contact with our clients, to accept their order for works and enter the order onto our works management system. The Labour controller will provide assistance to the daily workings of our contracts manager and team of engineers covering Planned and reactive Maintenance to a dedicated account and ensuring the Client requirements are met.\n\nJob Specification\n\nTo review reactive tasks received during the working day and raise on our in-house system.\nTaking incoming telephone calls to assist with Client requests and Updates.\nTo review outstanding jobs with reference to specified response times, evaluating the nature and importance of the instructions, ensuring that calls are responded to with reference to both the importance of the works and the contractual response times.\nAssign work to engineers on our in-house system and Client Portals\nWhere necessary allocating specialist sub-contractors, giving response, completion and access details, and other relevant information, to ensure compliance with Client requirements.\nWhen liaising with sub-contractors – it is essential to link in and involve the Contract Manager to ensure the best sub-contractor is procured.\nBooking works in with clients directly and following procedures\nArranging/submitting permits to work at relevant sites RAMS.\nThis includes the engineer timesheets to make sure they are accurate and reflective of the work allocated and the work completed.\nTo record any site-specific information received, and to ensure that any relevant details already held are reviewed and acted upon when allocating jobs. Recording notes on both eh client system (Planon / Concerto) as well as the job logic system.\nOrdering of materials and monitoring until proof of delivery are obtained. Liaison with head office procurement team on all orders and ensuring the correct job number is allocated to all materials ordered.\n \nKnowledge and Experience (Essential) \n\nThe ability to plan and prioritise, resolve issues, and meet targets and deadlines.\nGood written and spoken communication skills.\nA good collaborator with the ability to demonstrate excellent customer care skills.\nGood IT skills excel and including experience with CAFM.\nThe ability to work as part of the team to get works allocated, delivered and to high standards.\nTo be open and honest with all communications within the team, with the client and the various UoP personnel and with sub-contractors involved to deliver services.\nTo prepare, to forward plan and ensure all up to date information is handed over to everyone involved that will assist service delivery

Housing Operations Manager (12 Month FTC) Location: North London Salary: £50,000 per annum Contract Type: Fixed Term Contract (12 Months) Working Pattern: Full Time (37.5 hours each week, Monday to Friday) Are you ready to make a meaningful impact in the housing sector? Our client, a leading public sector organisation dedicated to providing high-quality affordable housing, is seeking a dynamic Housing Operations Manager to join their vibrant Tenancy Management team! This is a fantastic opportunity to lead exciting projects and drive service improvement within a supportive and friendly environment. Role Overview: In this pivotal 12-month fixed-term role, you will report directly into our client's CEO and provide focused leadership during a transformative period. Your primary responsibilities will include ensuring continuity in housing operations, enhancing KPI performance, and spearheading key projects related to tenant involvement, leasehold processes, and digital transformation. Key Responsibilities: Deliver a comprehensive, customer-focused housing management service. Lead projects that amplify tenant involvement, ensuring their voices shape service improvements. Continuously identify opportunities to enhance housing management services. Track and achieve KPIs, striving for median/upper quartile performance. Manage budgets effectively and demonstrate value for money. Collaborate across teams to provide exemplary customer-focused services. Champion digital transformation initiatives to enhance efficiency and resident experience.To thrive in this role, you will need: Significant experience in a similar housing management position. A solid understanding of social housing regulation and housing law. Strong leadership skills, capable of motivating teams and driving performance. A commitment to tenant involvement and enhancing customer experiences. Excellent analytical skills and a knack for data-driven decision-making. Proficiency in housing management systems and IT tools.What our client offers: Generous Leave: 25 days holiday plus bank holidays (pro rata). Health Benefits: Access to a healthcare cashback scheme. Employee Support: Assistance programs including free counselling and legal advice. Work-Life Balance: Flexibility with hours and working days after probation. Pension Scheme: A generous pension plan to secure your future.Why join? At our client's organization, you will be part of a diverse and fun team committed to making a difference in the community. With a strong focus on collaborative working and continuous improvement, your contributions will be valued, and you'll have the opportunity to grow professionally. Ready to Make a Difference? If you are passionate about housing management and eager to lead impactful projects, we would love to hear from you

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in. Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay." We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch. Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. Salary: Negotiable DOE Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat) Benefits: The Potential for up to 44 days paid leave (including bank holidays) Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount NOW: Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams! TPBN1_UKTJ

We are looking for a Senior Defence Programmes and Bid Manager to lead a team responsible for delivering a portfolio of complex programmes and bids across defence-related projects. The role provides senior leadership across programme delivery and bid management, ensuring strong governance, commercial control, and successful transition from bid to execution. Key Responsibilities Lead and develop a high-performing team of Programme Managers and a Bid Manager Own programme and bid portfolio performance and alignment with business strategy Oversee governance, reporting, cost, schedule, risk, and change control Lead bid strategy, approvals, and resourcing across multiple opportunities Ensure smooth transition from bid phase into delivery Manage stakeholder relationships at senior and customer level Support forecasting, budgeting, and financial reporting with Finance teams Requirements Strong experience in programme and bid management in complex environments Proven track record delivering end-to-end bids and major programmes Strong leadership within matrix organisations Excellent commercial, risk, and governance capability Experience working with defence or regulated industries (preferred) Project management qualifications (APM, PRINCE2, MSP, PMP desirable) Experience with international or export programmes (desirable)

The Complaints Officer plays a key role in supporting continuous service improvement by effectively managing and resolving reports of dissatisfaction and formal complaints within Axis Repairs and Maintenance. The role is customer-focused, acting as a single point of contact for residents and clients, ensuring concerns are listened to, investigated thoroughly and responded to in a timely, professional and fair manner. The Complaints Officer is responsible for investigating and responding to service and administrative complaints in line with Axis policies and procedures, client-specific complaints policies and the Housing Ombudsman’s Complaint Handling Code. The role ensures that feedback and learning from complaints are captured and used to drive service improvements, enhance resident satisfaction and support positive working relationships with clients. What We Offer Up to £30,000 depending on experience, plus performance-related bonus (Hybrid working) Annual holiday; 25 + Bank holidays, Up to £2,000 colleague referral fee 24/7 GP referral and wellbeing support service, Perkbox – discounts on coffee, cinema, travel and wellbeing, 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Responsibilities Complaint Handling Proactively respond to expressions of dissatisfaction at the earliest opportunity, seeking to resolve issues informally where possible and prevent escalation into formal complaints. Investigate, register and manage all Stage 1 and Stage 2 complaints in line with company procedures, client requirements and the Housing Ombudsman’s Complaint Handling Code. Ensure all MP and Councillor enquiries and complaints are fully investigated, responded to professionally and resolved efficiently within agreed target timescales, keeping residents and clients informed of outcomes. Accurately record all complaints, enquiries and outcomes on the Company’s Central Complaints Log, as well as on any client-specific systems, trackers or reporting tools required for each contract. Liaise closely with operational, supervisory and subcontractor teams to arrange inspections, follow-on appointments or remedial works, ensuring actions are completed promptly and to the resident’s satisfaction. Maintain clear and consistent communication with residents throughout the complaints process, providing regular updates and managing expectations in a professional and empathetic manner. Identify trends, recurring issues and service failures from complaint data, escalating concerns where necessary and contributing to service improvement initiatives. Arrange compensation, reimbursements or goodwill gestures where appropriate, in accordance with company policy and subject to approval by the relevant Head of Department or client. Act as a key point of contact for clients, providing updates, performance information and supporting evidence as required. Prepare complaint responses, reports and performance data for internal review, client meetings and audits as necessary. Service Improvement Use the information and learning from complaints reporting and analysis to share opportunities for service improvement with Complaints Team Leader, Customer Experience Manager and Head of Customer Service. Identify training needs across the department to enhance service delivery. Report on trends relating to employee conduct and escalate any concerns to Customer Experience Manager. Ensure root causes and record ‘Learning Actions’ from complaints in the Central Complaints Log for all upheld or partially upheld complaints to allow for trend analysis. Attend any training relevant to the role to support continuous development and enhanced service delivery. Miscellaneous To contribute ideas and suggestions that may enable the company to provide a better service. Provide any other reports requested by Complaints Team Leader or Customer Experience Manager Fully comply with the Organisations Health and Safety and Lone Working policies. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. Undertake any other ad hoc duties necessary for the smooth running of the Repairs and Maintenance Division. About You Knowledge of complaint handling processes and procedures is essential. Knowledge of the Housing Ombudsman guidelines is desirable. Proven understanding of Customer Care with reference to vulnerable people is essential. Experience of working within a Customer Services or Complaints environment is essential. Excellent Customer service skills with a can-do approach to problem solving is essential. Strong interpersonal skills: must enjoy working with people on a personal level, building trust, maintaining confidentiality, be approachable, tactful, and diplomatic is essential

Assistant General Manager Role Overview As an Assistant General Manager, you will act as the key support to the General Manager, playing a critical role in driving operational excellence and overall business performance. The Assistant General Manager will oversee day-to-day operations, support department leaders, and ensure seamless execution across all areas of the business. This Assistant General Manager position is ideal for a dynamic leader who thrives in a fast-paced, customer-focused environment and is passionate about developing high-performing teams. You will be instrumental in refining operational processes, achieving financial targets, and creating an engaging and productive workplace. Key Responsibilities Operational Leadership As an Assistant General Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional service delivery at all times. • Monitor and drive key performance indicators (KPIs), including cost control, labour ratios, and profitability., • Assist in implementing and improving operational policies and procedures to enhance efficiency and consistency., • Act as a hands-on leader, ensuring smooth day-to-day running of the business. Financial & Business Performance The Assistant General Manager will work closely with the General Manager to drive revenue growth and overall business success. • Support initiatives to increase sales, including corporate and group bookings., • Analyse financial performance and identify opportunities to improve profitability., • Contribute to budgeting, forecasting, and cost management strategies. People & Culture A key responsibility of the Assistant General Manager is to lead, develop, and inspire the team. • Support recruitment, onboarding, and training of new team members., • Manage performance, provide coaching, and support career development., • Promote a positive, inclusive, and high-energy workplace culture. Customer Experience As an Assistant General Manager, you will champion exceptional customer service. • Ensure consistently high standards of customer satisfaction., • Resolve issues proactively and professionally, always striving to exceed expectations., • Lead by example in delivering memorable guest experiences. What We’re Looking For • Proven experience in an Assistant General Manager or similar leadership role within a fast-paced environment., • Strong commercial awareness with the ability to interpret financial data and drive performance., • Excellent people management skills, with a track record in recruitment, training, and team development., • A customer-first mindset with the ability to lead from the front., • Resilient, adaptable, and comfortable working in a high-energy environment., • Above all, an Assistant General Manager who is fuelled by fun and passionate about creating outstanding experiences for both customers and team members. Job Details Job Type: Full-time Benefits: • Employee discount, • On-site parking, • Store discount Work Authorisation: • United Kingdom (required) Work Location: • In person

A unique opportunity has emerged within M4 as we launch a brand-new, forward-thinking Business Manager position within our South East Territory. As part of our innovative growth and expansion strategy, this role gives you the chance to make a significant impact from day one by driving new business, strengthening client relationships, and ensuring exceptional service delivery across your portfolio. Suitable candidates must have previous recruitment experience, desirably in the transport, logistics, driving or industrial sectors. We are seeking an ambitious and commercially minded recruitment professional with a high-energy approach to sales and client relationship management. This hands-on role combines new business development, account growth, and the end-to-end management of client fulfilment, ensuring booking quality, service consistency, and long-lasting partnerships. This is purely a sales and service role — all recruitment, onboarding and compliance activities are handled by our Talent team. Why work for M4 Recruitment? A competitive basic salary with a high-potential commission structure up to 25% Hybrid working Up to £500 company contribution towards EV salary sacrifice options including charging savings and perks Birthday day off Regular recognition incentives including cash prizes, team days out and holidays! Opportunity to expand your own territory, with increased responsibility & earnings as you build and develop your portfolio Exclusive discounts from leading retailers Key Responsibilities: Generate new business through direct sales, networking, and identifying growth opportunities. Maintain and develop relationships with existing clients & candidates to support retention and account growth. Manage end-to-end fulfilment of bookings, ensuring suitability and timely delivery. Monitor service levels and address any issues to maintain high standards of customer satisfaction. Collaborate with the talent team to ensure availability of resource and effective pipeline planning. * Add value to our services by providing regular updates, forecasting, reports, and industry insights to support Clients and enhance business performance. Excited by this role? Apply now or contact us directly to discuss further

At Warburtons, family is at the heart of our business. Five generations' worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 150 years. Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. Title: Production Shift Manager Function: Manufacturing Contract: Full Time, Permanent 37.5 hours per week Hours: 4 on 4 off rotation, days and nights Location: Enfield Are you a Team Manager within a manufacturing or production environment on top of your game, looking for a new opportunity in an FMCG role? Look no further, our Enfield Bakery is currently on the lookout for an Area Lead to join their team! Essential Ingredients Experience with Lean, Six Sigma and CI improvements Knowledge of SAP would be beneficial Previous experience of monitoring equipment and ensuring it’s compliant, ensuring issues are identified and resolved quickly Understanding of site level planning activity A background of coaching and developing teams to achieve KPI’s and targets, as well as developing them to be our future stars It’s simple really, we deliver fresh products on time, keeping quality, safety and customer service at the forefront of every decision. As ‘the UK’s No. 1 Bakery Brand’ we have been baking bread since 1876. Today, we are proudly a sixth-generation family business, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products, including gluten and wheat free. We are striving to be a net zero business by 2050 and believe that we must minimise our impact on the environment, whilst making a positive impact on the society we are a part of. The Recipe Whether you’re an experienced Team Leader or looking to take that next step, this is your chance to lead a team in a busy manufacturing setting at Warburtons. As an Area Lead at Warburtons, you will have a pivotal role in driving excellence, innovation, and efficiency within our manufacturing operations. You’ll lead a team of dedicated individuals, oversee daily production activities, and contribute to our commitment to excellence in quality and safety. Here’s just a few of the things you’ll be responsible for: Leadership, Not Just Management: We don't want just a manager; we want a leader. Your primary responsibility is to inspire and guide your team towards achieving their full potential. Lead by example, motivate, and create an environment where your team is empowered to excel Continuous Improvement Champion: Your role is to be the driving force behind continuous improvement initiatives. Embrace and promote Lean, Six Sigma, and Continuous Improvement methodologies to identify areas for process enhancement, waste reduction, and cost optimization. Implement these improvements, ensuring measurable and sustainable results Operational Excellence: Take ownership of the performance within your area and ensure it not only meets but often surpasses Key Performance Indicator (KPI) targets. Your area should be a shining example of operational excellence, and you are responsible for instilling a culture of accountability, efficiency, and quality. About Us Our Enfield Bakery and Distribution site is one of the largest bakeries in Europe! We have 5 operating plants and around 500 colleagues who work a variety of shift patterns. At Enfield we have 40 different nationalities working together, and we celebrate our One Team family values. Our site runs 363 days of the year and operates 24/7! Based in Brimsdown in North London, 15 minutes from M25, 10 minutes’ walk from Brimsdown overground, connected easily to Liverpool Street Station via Tottenham Hale. We produce over 4.8 million crumpets per week, which is equivalent to 800,000 packets of 6 as well as producing a variety of other products. The Home of the Giant Crumpet, did you know there are 350 holes in a standard crumpet? Extra Dough At last and by no means least, you will want to know what your breads worth: A slice of the annual profits (discretionary profit share) Family time is important to us and we know it will be to you so you have the opportunity to purchase up to an extra weeks annual leave. Award winning pension scheme with company contributions of 7% Life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do

Are you interested in working for one of the UK’s largest suppliers of construction products? If so, this exciting Area Sales Manager’s position might be exactly what you’ve been looking for. The Company With their mission to build a sustainable future for the construction industry and their focus on delivering a first-class service to their customers, the company has established themselves as one of the UK’s leading construction product distribution business and continues to go from strength to strength in the specialist markets it serves. Their ethos is that the best solutions are found by the best teams, which is why they continuously invest in their people to develop and improve their skills and expertise and help them achieve their professional goals. They recruit people who have a genuine interest in their customers, take pride in their work and enjoy finding solutions to customer’s challenges. They are now looking to appoint an Area Sales Manager to join their successful London team. The Role The successful candidate will be responsible for generating and developing sales opportunities with main contractors, specialist subcontractors, and builders’ merchants throughout North London, Essex, Hertfordshire, and Buckinghamshire. The role will focus on both new-build and refurbishment projects across a broad range of construction sectors. Reporting directly to the Regional Sales Manager, the position will involve building and maintaining a strong customer base while driving profitable sales growth and securing project opportunities for the company’s East London, West London, and Maidstone branches. The role requires a commercially minded and proactive individual who is confident engaging with key decision-makers, developing long-term relationships, and converting opportunities into measurable business growth. The Candidate In order to be successful in this role, you will need to enjoy working within a fast-paced sales environment where professionalism and a high levels of customer service are key to success. As you will be taking an active role as a member of the sales team, you will need to have a flair for sales and enjoy working to targets and meeting sales goals. Experience in the construction industry either in merchanting or distribution is advantageous along with the ability to work autonomously as well as working as part of a team. Other skills required include: • Business and commercially astute, • Results driven, proactive and forwarding thinking, • Excellent negotiation skills and with confidence to upsell/cross sell, • Resilient and self-driven, • Customer focused, • Excellent communication and organisational skills, and detail conscious, • Strong stakeholder collaboration – a team player and building effective relationships with all relevant internal and external stakeholders, • Experience with using CRM platforms, • Proficient across all Microsoft Office packages This role offers the successful Candidate excellent career progression opportunities along with continued training and professional development opportunities. Location/Area North London and Northern Home Counties Salary Competitive Salary package + High OTE Benefits 25 days holiday, pension scheme, company car, contributory travel and health scheme, full support and continuous training

HR Manager (Multi-Site Restaurants) – London Job Title: HR Manager – Multi-Site Restaurants Location: London (with travel across restaurant sites - mainly East London) About the Role We are seeking an experienced and people-focused HR Manager to support a growing multi-site restaurant business across London. This role will oversee all aspects of Human Resources across several restaurant locations, partnering closely with operational leaders to deliver a high-performing, engaged, and compliant workforce. A key part of this role is the training and development of staff across all sites, ensuring managers and employees are equipped with the skills, knowledge, and support needed to deliver operational excellence and exceptional guest experiences. The successful candidate will play a central role in employee relations, recruitment, training and development, performance management, policy implementation, leadership capability building, and workforce planning while ensuring consistency across multiple restaurant sites. Key Responsibilities Employee Relations & HR Support • Provide day-to-day HR advice and guidance to restaurant managers and regional leadership teams., • Manage employee relations matters including disciplinary processes, grievances, absence management, investigations, and performance concerns., • Support managers in conflict resolution and fostering a positive workplace culture., • Ensure HR policies and procedures are applied consistently across all sites. Recruitment & Talent Management • Lead recruitment activities for restaurant and head office positions, including attraction, interviewing, onboarding, and retention strategies., • Partner with hiring managers to forecast staffing requirements and reduce vacancies., • Develop succession planning initiatives and internal career progression pathways. Training, Learning & Staff Development • Design, implement, and oversee training and development programmes across all restaurant sites., • Identify skills gaps and training needs through regular engagement with managers and performance reviews., • Coordinate onboarding, inductions, and role-specific training for new starters., • Deliver and/or facilitate management development, leadership coaching, customer service, compliance, and people management training. Multi-Site Workforce Management • Support multiple restaurant locations, ensuring consistent HR standards and people practices., • Conduct regular site visits to build strong relationships with managers and teams., • Analyse workforce trends including turnover, absence, retention, performance, and staffing needs., • Drive employee engagement initiatives across geographically dispersed teams. Compliance & Policies • Ensure compliance with UK employment law and HR best practice., • Maintain employee records and HR documentation in line with GDPR requirements., • Review, implement, and update HR policies, handbooks, and procedures., • Support right-to-work checks, safeguarding responsibilities, and employment compliance processes. Skills & Experience Required • Proven experience in an HR Manager or Senior HR Advisor role, ideally within hospitality, restaurants, retail, leisure, or another fast-paced multi-site environment., • Demonstrated experience in staff training, learning and development, or leadership coaching., • Strong knowledge of UK employment law and HR best practice., • Demonstrated ability to support multiple operational sites and stakeholders., • Excellent communication, facilitation, and influencing skills. Qualifications • CIPD qualification (Level 5 or above preferred) or equivalent HR experience., • Experience designing or delivering staff training programmes is desirable., • Full UK working rights

General Store Manager | Experience Store | Up to £70,000 + Bonus & Commission At Zachary Daniels, we're partnering with a retailer that believes unforgettable customer experiences are what truly drive success. This isn't just a General Store Manager role. It's an opportunity to lead a team that turns every customer visit into a personalised, enjoyable, and memorable journey - from the moment they walk through the door to long after they leave. Our client is passionate about creating a store environment where customers feel welcomed, understood, and expertly guided. They are looking for a Store Manager who shares that passion and can inspire a team to deliver service that customers talk about, return for, and recommend to others. The Role: Leading the Customer Journey Leading the customer journey at all times Be at the heart of the in-store experience. Able to shape how customers feel, how your team engages, and how the entire sales journey unfolds Every customer receives a warm, personal welcome Your team listens first, sells second, and builds genuine rapport Follow up with an effective aftercare program The sales process feels consultative, helpful, and never pressured Customers leave feeling confident, valued, and delighted with their experience Your store becomes known locally for outstanding service and expertiseYou won't just manage performance - you'll coach your team to create moments that matter for customers. What You'll Bring as our new General Store Manager You'll come from an assisted sales environment such as furniture, telecoms, fashion, homeware, or automotive, where customer interaction is at the centre of every sale. You'll understand that great results come from: Building trust with customers Be a Store Manager with a history with a luxury or premium retailer that is known for service Creating a positive, energetic store atmosphere Developing a team that genuinely cares about customer outcomes Leading by example on the shop floor Turning service excellence into commercial success You'll love being present, visible, and involved in the customer journey every day.Why This General Store Manager Role is Different Here, success isn't just measured in sales - it's measured in customer satisfaction, loyalty, and experience. And when you deliver that, you're rewarded exceptionally well. What You'll Receive as our new General Store Manager Basic salary between £60-70,000 DOE Realistic earnings increased with bonus and commission Genuine career progression with a growing brand A supportive, positive in-store culture Strong employee support and benefits The opportunity to build a store team known for exceptional serviceThis is the perfect role for a General Store Manager who believes the best retail results come from delivering the best customer experiences. If you're ready to lead a team that puts customers at the centre of everything - we'd love to hear from you. BBBH36198

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We are looking to recruit an experienced Operations Manager for a 9-month fixed term contract. The role will be based at our Head Office in Stratford with occasional travel to Thamesmead and Pitsea. As an Operations Manager, you will lead the day-to-day delivery of responsive repairs and voids services within social housing, ensuring operational performance, resident satisfaction and contractual KPIs are consistently achieved. You will play a key leadership role across the contract, driving quality, compliance and service excellence while supporting the performance and development of operational teams. What You’ll Deliver • Lead the delivery of responsive repairs and voids services, ensuring works are completed safely, efficiently and to agreed standards., • Build strong relationships with clients, residents and stakeholders to deliver high levels of customer satisfaction., • Monitor operational performance, including WIP, aged jobs, follow-ons and appointment management., • Ensure contractual KPIs, compliance standards and service delivery expectations are consistently achieved., • Manage labour, subcontractors, scheduling and materials to support operational and commercial performance., • Lead and motivate Supervisors, Administrators, Resident Liaison Officers and operatives to deliver high-quality services., • Support recruitment, training, retention and development across operational teams., • Promote a strong health and safety culture, ensuring compliance with all relevant legislation and procedures., • Manage complaints, disrepair cases and escalations to ensure timely and effective resolution., • Attend client and resident meetings, providing operational updates and maintaining positive working relationships., • Maintain accurate reporting and support continuous improvement initiatives across the contract. About You • Strong operational management and leadership skills with the ability to motivate, coach and develop teams at all levels., • Experience within responsive repairs, voids, housing maintenance or property services environments., • Strong understanding of contract management principles, KPIs and service delivery within a repairs and maintenance setting., • Knowledge of NHF SOR codes and commercial awareness within a contract environment., • Strong understanding of Health & Safety legislation, compliance requirements and safe working practices., • Ability to manage a high-volume workload and adapt to changing operational priorities., • Excellent communication, organisational and stakeholder management skills., • Confident decision-maker with strong problem-solving and analytical abilities., • IT literate with experience using job management systems and Microsoft Office applications., • DBS check required where applicable. What We Offer • Salary up to £55,000 (Pro Rata) depending upon experience, • 25 days’ annual leave (Pro Rata) plus bank holidays., • 24/7 GP Referral Service, • Perkbox – discounts on coffee, cinema, travel and wellbeing., • 1 paid volunteer day each year., • Ongoing training, support and career progression – Axis promotes from within. Why Axis CLC? Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. You’ll join a business that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process please let us know

Sales Executive OA are recruiting for a Sales Executive to join our client’s highly successful and growing team. This role is perfect for someone with a passion for sales, excellent relationship-building skills, and a strong understanding of the heating, plumbing, and air movement industry. You will be responsible for managing a portfolio of 20-40 client accounts while proactively generating new business opportunities. With a focus on delivering outstanding customer service, you will handle a high volume of calls, process orders, and support field sales representatives. Location: Enfield Hours: Monday – Friday. 8-5. Office based. Salary: £30,000-£40,000 (depending on experience) + bonus Sales Executive Benefits: Private Health Insurance Company Pension Scheme available after 3-month probationary period Cycle to work scheme Onsite parking 23 days annual leave + bank holidays Sales Executive Key Responsibilities: Provide customers with knowledgeable, friendly, and dependable service while maximising branch sales and gross profit. Work collaboratively as part of a team to not only meet but exceed customer expectations. Handle a high volume of inbound and outbound calls efficiently. Manage a portfolio of 20-40 client accounts, ensuring strong relationships and ongoing business growth. Proactively generate new business through self-sourced lead generation and targeted outreach. Process customer orders accurately and efficiently to maintain smooth operations. Support field sales representatives with account management and sales activities. Respond to incoming enquiries, delivering outstanding customer service at every touchpoint. Attend industry events and customer networking opportunities to strengthen supplier and client relationships. Work towards and achieve key performance indicators (KPIs) and sales targets. Attend external meetings with prospective customers, supported by a line manager, to present and pitch in person. Demonstrate excellent sales and customer service skills, both face-to-face and over the phone. Sales Executive Skills and Experience: Essential merchant background with a strong understanding of merchant operations and industry practices. Proven sales experience with a track record of success in a sales-driven role. Exceptional communication skills, with the ability to engage effectively across all levels. Ability to handle high-volume calls while delivering exceptional customer service. Collaborative team player who works effectively across departments to achieve shared goals. Excellent organisational skills with the ability to manage multiple tasks efficiently. Innovative mindset, always looking for new and improved approaches. Self-motivated with a proactive approach, taking initiative and driving results. Committed to excellence, always striving to be the best. If the role is of interest and your skills align, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days

Deputy Head of Service - Access & Duty Adult Social Care - Adults, Health & Integration £450 per day (Umbrella) Hackney Council is seeking an experienced and forward‑thinking Deputy Head of Service - Access & Duty to play a pivotal leadership role at the front door of Adult Social Care. This is a high‑impact interim opportunity, combining operational oversight with innovation, system‑wide collaboration and strong people leadership. About the Role As Deputy Head of Service, you will provide senior leadership across the Access & Duty service, supporting safe, timely and person‑centred responses for adults contacting Adult Social Care. You will work closely with the Head of Service, Assistant Director and wider system partners to drive quality, performance and continuous improvement. A key focus of the role is transforming how residents access support, ensuring services are preventative, strengths‑based and responsive to need. Key Priorities & Responsibilities You will: Lead the expansion of digital access, increasing the availability of information and self‑assessments through Hackney's digital programme. Work in partnership with Customer Services and internal teams to strengthen entry points into Adult Social Care and improve customer experience. Support and embed a reablement‑first approach, aligned with new models of delivery launching in January 2026. Drive the increased use of Occupational Therapists as a preventative intervention for new Adult Social Care referrals. Provide operational and strategic oversight, ensuring statutory duties, quality standards and KPIs are met. Manage resources effectively, contributing to budget control, efficiencies and value for money. Lead service improvement, change management and new ways of working. Line manage one direct report (Team Manager), with scope to support an expanding team and evolving processes. About You You will be a confident senior leader with significant experience in Adult Social Care or a related health or social care setting. You will bring: A relevant professional qualification (e.g. Social Work, Nursing, Allied Health Profession, Public Health) with appropriate registration. Proven leadership experience in complex, fast‑paced environments. Strong background in service transformation, performance management and partnership working. Sound knowledge of adult social care legislation, safeguarding duties and national policy. Excellent communication and stakeholder management skills. A strong commitment to equality, inclusion and strengths‑based practice.To Apply: Get in contact with QSW Talent Partner, (url removed) Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 25 days holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: Possess demonstrable experience working in a similar sales role, with healthcare industry experience. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable.Join us at Brookwater House, Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Are you mechanically minded, technically curious, and eager to build a long-term career in sales and customer service? A successful and growing specialist distributor of mechanical, HVAC and electrical products is looking for a bright and motivated individual to join their team in Walthamstow as a Technical Sales Trainee. Their valued customers include power stations, hospitals, and renowned organisations like the BBC Television Centre. No previous technical sales experience is required, just a strong work ethic, excellent communication skills, and an interest in engineering, mechanics, or technical products. This is a fantastic opportunity to join a profitable, down-to-earth business where you'll receive full training, mentoring from an experienced manager, and excellent financial rewards for success. What's on Offer Starting salary up to £31,000 Very lucrative profit share bonus scheme Full manufacturer and industry training Ongoing mentoring and career development Friendly and supportive team environment Regular social events and team days outThe Role As a Technical Sales Trainee, you'll become an important part of the internal sales team, learning how to support customers with technical product enquiries and provide tailored solutions. Your responsibilities will include: Responding to customer enquiries via email and phone Assisting customers with technical product advice and solutions Liaising with suppliers and manufacturers to source products Preparing quotations and processing orders accurately Supporting and developing relationships with existing customer accounts Learning about HVAC, mechanical and electrical products through ongoing trainingThis role is mainly office-based and email-focused, making it ideal for someone who is organised, process-driven, and enjoys problem-solving in a technical environment. Requirements The company is looking for someone bright, hard-working, and eager to learn. You should be be: Mechanically or technically minded Confident communicating with customers and suppliers Organised and process-driven A strong problem-solver Motivated to build a long-term career A team player with a positive attitudeWhether you've completed an engineering qualification, enjoyed subjects like science, electronics or metalwork, or simply have a naturally technical mindset, this could be an excellent opportunity to kick-start your career. Apply today to find out more about this exciting Technical Sales Trainee opportunity

Are you an experienced housing support manager with a passion for delivering high-quality resident support services? We are looking for a proactive and people-focused Housing Support Team Manager to lead a frontline team delivering tenancy sustainment, resident support, and community-focused housing services across North London. This is a fantastic opportunity to join a forward-thinking organisation committed to improving resident outcomes and creating sustainable communities. You will play a key role in leading service delivery, supporting vulnerable residents, and driving performance across a busy housing management environment. Key Duties & Responsibilities • Lead and motivate a team delivering housing support and tenancy sustainment services. • Oversee complex resident cases including safeguarding, vulnerability, and ASB. • Support residents to maintain successful and sustainable tenancies. • Work collaboratively with statutory and partner agencies to deliver effective interventions. • Monitor service performance, KPIs, and compliance standards. • Manage escalated complaints and tenancy-related issues. • Ensure excellent customer service and resident engagement across the service. • Drive continuous service improvement and promote best practice within the team. This role would suit an experienced Support Team Leader, Neighbourhood Manager, or Tenancy Manager looking to take the next step within a dynamic and rewarding housing environment

Bright Selection is delighted to be partnering with a national provider in sourcing an experienced Domiciliary Care Manager to join a newly registered private home care provider in the Wakefield area. This is an exciting opportunity to grow and develop a non-franchise home care business that is focused on quality of care and works with private fees market. In this role you will supported by a strong central support team in the recruitment of your team and in ensuring strong levels of compliance and sector leading marketing. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality led services focused on exceptional customer care rather than high volume provision. The Role As the Registered Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands on leadership role suited to an experienced domiciliary care professional who enjoys developing teams, building strong client relationships and driving performance in a quality led environment. Key responsibilities include: Establishing new branch in the area Managing the day-to-day operations of the branch Leading and developing office and care teams Ensuring full CQC compliance and maintaining high standards Growing care hours in a sustainable and ethical manner Managing private care packages and customer relationships Monitoring branch performance, quality and profitability Participating in the branch on-call rota Requirements: Required Level 5 Leadership and Management qualification, or willingness to work towards Previous experience as a Registered Manager or Branch Manager preferably within home care Strong knowledge of CQC regulations and inspections Proven leadership and people management skills Commercial awareness with the ability to grow a service Experience within private-pay home care would be highly advantageous A resilient, proactive and solutions-focused approach Full UK driving licence and access to your own vehicle Salary: Salary circa up to £42,000 (maximum) DOSE + additional on call allowance Excellent bonus potentialThis is an excellent opportunity for an experienced Registered Manager seeking to develop and grow their own branch with the benefit for full support and resources from a central hub and experienced management team. Achievable bonuses and long term career progression plans For more information, please contact Karen at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this

Howdens is looking for a technically minded individual to join our Solid Surface Installations team as a Trainee Laser Templater. This is a fantastic opportunity for someone with a strong trade background, such as a skilled fitter, or a recent graduate who has studied a relevant technical subject such as engineering, construction, product design or architecture, and is keen to put their knowledge into practice. With full training and upskilling provided, this role offers a clear pathway into a specialist surveying position. If you take pride in precision, enjoy working on-site with customers, and want to build a long‑term career with a respected, forward‑thinking business, we’d love to hear from you. Field-based | North London, Hertfordshire & Essex Reports to | Solid Surface Installation Manager What you’ll be doing: In this hands-on, customer‑facing role, you’ll visit customer sites to capture accurate measurements for the manufacture of bespoke solid surface worktops. This is a great opportunity to build a specialist technical career, whether you’re progressing from a trade background or applying your technical education in a real‑world setting. With structured training and ongoing support, you’ll develop the skills, confidence and technical capability needed to deliver a true ‘right first time’ service. Your responsibilities will include: • Producing accurate digital template plans in line with agreed drawing standards - Visiting customer sites and delivering a professional, high‑quality customer experience - Recording and submitting measurements and order details accurately via our CRM system - Assessing site conditions to support safe and successful installation - Working closely with template support, technical and installation teams - Maintaining high standards of quality, safety and attention to detail - Supporting continuous improvement across safety, quality and operational efficiency What we’re looking for This role would suit either someone with hands‑on experience in solid surface or installation work who is ready to move into a more technical surveying position, or a recent graduate with a relevant technical-focused degree who’s keen to develop practical, site‑based skills. Knowledge & experience: • Experience working with solid surface products, fitting or installation is desirable, but not essential - Alternatively, a relevant technical qualification or degree (such as engineering, construction, architecture, product design or similar) - A strong understanding of measuring, accuracy and technical detail - Awareness of Health & Safety requirements - Ability to understand technical drawings and specifications - Previous experience with laser templating or CAD systems is desirable, but full training will be provided Skills & attributes: • Technically minded with excellent attention to detail - Confident and professional when working on-site with customers - Strong communication skills, both verbal and written - Organised, proactive and able to manage time effectively - Comfortable using IT systems, including Microsoft Office - A safety‑first mindset and a genuine commitment to quality What we offer • Structured technical training on state-of-the-art laser templating equipment, upskilling and clear career progression - Competitive starting salary with a structured review following training completion, plus bonus and company vehicle - Pension plan with up to 12% company contribution - 25 days holiday plus bank holidays, with the option to buy more - Staff discount - A supportive, friendly working environment with strong recognition and rewards About Us: Howdens Joinery is the UK’s number one trade kitchen supplier, providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.4 billion sales made last year. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named as one of the 10 Best Big Companies to Work For. How to Apply: We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Trainee laser templater, then we are keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you

Regional Disrepair Manager Known internally as Regional Property Manager Full-time, Permanent opportunity (37.5 hours) - Hybrid, this position is suitable for MTVH's Flexible Working Policy Southgate, N14: £59,983 - £63,139 We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in North London. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPI's. Strong leadership skills and background in managing a multifaceted repairs team Management of disrepair cases with experience presenting as an expert witness in disrepair hearings Experience of Contract/Project Management (essential) Experience of working in Social Housing, Building Surveying, or a regulated field History of dealing with customers from different backgrounds, and delivering a positive and transparent service Experience of analysing customer feedback to achieve service improvements Attention to detail and accuracy in reporting Experience of working with external stakeholders Experience of dealing with customers and responding to customer enquiries on the phone and in writing Budget management – adhering to budget set and managing expectations Strong Leadership skills and the ability to manage a varied and demanding workforce A self-starter who isn't afraid of challenge Must have car and business insurance.Desirable Housing Experience or working in a related fieldTo meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

£30,000 - £36,000 DOE Billing Administrator Location: Stamford Hill Hours: Fully office-based role Monday - Thursday: 9:30am - 6:00pm Friday: Early finish Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team. The successful candidate will be responsible for carrying out billing administration for both B2B and B2C customers across telecoms services including landline, broadband, leased lines and mobile services. Key Responsibilities Billing & Data Administration Monthly billing administration for B2B and B2C customers Dealing with customer billing queries over the phone and resolving Add and organise data within the billing system Monitor and report billing data using internal systems Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity Import, match and verify data from multiple sources Customer Communications Generate and send end-of-contract letters to customers Handle customer and internal queries via email and telephone professionally Produce and dispatch billing and account-related correspondence Systems & Reporting Work with the Abillity billing platform Produce internal reports and compile team data for review Support the transition from manual to system-led billing processes Team Support Work closely within a collaborative team environment Support colleagues with ad hoc administrative and operational tasks Participate in cross-functional communication across the business For the Billing Admin role you will have: Confident Excel skills including formulas and pivot tables Previous billing administration or data-driven administration experience but will consider an admin background and train you up Live within 5 miles of Stamford Hill (North London) Strong attention to detail and organisational skills Professional and confident telephone manner Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous Benefits 28 days holiday Private healthcare Career progression Discretionary yearly bonus KPI bonus scheme Discounted rewards scheme Early finish on Fridays (in winter)

SEE Services is currently seeking a Maintenance Labour Controller. The ideal candidate will provide comprehensive administration support to the contracts manager, ensuring customer and office enquiries are dealt with efficiently and effectively. To function as the initial contact with our clients, to accept their order for works and enter the order onto our works management system. The Labour controller will provide assistance to the daily workings of our contracts manager and team of engineers covering Planned and reactive Maintenance to a dedicated account and ensuring the Client requirements are met. • To review reactive tasks received during the working day and raise on our in-house system., • Taking incoming telephone calls to assist with Client requests and Updates., • To review outstanding jobs with reference to specified response times, evaluating the nature and importance of the instructions, ensuring that calls are responded to with reference to both the importance of the works and the contractual response times., • Assign work to engineers on our in-house system and Client Portals, • Where necessary allocating specialist sub-contractors, giving response, completion and access details, and other relevant information, to ensure compliance with Client requirements., • When liaising with sub-contractors – it is essential to link in and involve the Contract Manager to ensure the best sub-contractor is procured., • Booking works in with clients directly and following procedures, • Arranging/submitting permits to work at relevant sites RAMS., • To enter details in the "Engineers Planner" relevant information of appointments made for engineer attendance/response in order to maximize attendance within response times., • To check and process al of the engineer's paperwork to ensure any required remedial works are sent to the contracts manager for quotation to be raised and then submitted on relevant portals., • This includes the engineer timesheets to make sure they are accurate and reflective of the work allocated and the work completed., • Uploading of work completion sheets and reports are processed and uploaded to client portals., • To record any site-specific information received, and to ensure that any relevant details already held are reviewed and acted upon when allocating jobs. Recording notes on both eh client system (Planon / Concerto) as well as SEE Services job logic system., • Ordering of materials and monitoring until proof of delivery are obtained. Liaison with head office procurement team on all orders and ensuring the correct job number is allocated to all materials ordered. Knowledge and Experience (Essential) • The ability to plan and prioritise, resolve issues, and meet targets and deadlines., • Good written and spoken communication skills., • A good collaborator with the ability to demonstrate excellent customer care skills., • Good IT skills excel and including experience with CAFM., • The ability to work as part of the team to get works allocated, delivered and to high standards

Are you an ambitious technical professional with a strong background in chemical manufacturing? Do you want a role that will develop you from Technical Manager into Technical Director in the medium term? Other than chemicals and an understanding of manufacturing, we’re flexible about your background. You can spend time with our Technical Director at our site in Peterborough before they leave, and develop yourself into their role! BASIC SALARY: to £60,000, until taking up the Technical Director role. BENEFITS: · 25 Days Annual Leave & Bank Holidays · 4% Company Pension · 3 x Death in Service · Christmas Shut-down · Company Bonus LOCATION: Peterborough COMMUTABLE LOCATIONS: Huntingdon, Cambridge, St Neots, Bedford, Corby, Wellingborough, Kettering, Leicester, Stamford, Grantham, Spalding, Kings Lynn, March, Wisbech, Northampton Why you should join us?: · Guaranteed succession plan and growth opportunity with our Technical Director retiring · We are a 3rd party and own label manufacturer - so there will be so much variety and NPD · Ultimately full autonomy for all technical and compliance within the business JOB DESCRIPTION: Technical Manager - Chemical, COMAH, Quality I don’t like using the term “rare opportunity”, but opportunities like this don't come about very often. Our Technical Director is retiring after a very successful career with us. Before they do, you can ease and develop yourself into their role, utilising their mentorship and support. The time-scale for this handover is flexible and will fit around your profile and current levels of experience / knowledge. You may be strong in COMAH, H&S, Environmental, Laboratory Management, Technical Sales, Chemical processing, NPD, Quality and Systems, or indeed any number of areas that could fall into a Technical role. The Technical Director is currently responsible for (some directly and some indirectly via their reports): · QHSE - Including GMP / VMD / ISO / H&S · COMAH · QP · Laboratory / regulatory · Technical leadership to manufacturing · New Product Development (NPD · Product registration · Product pricing · Process route advice · Pre-sales technical input · After-sales / customer support KEY RESPONSIBILITIES: Technical Manager - Chemical, COMAH, Quality Depending largely on your personal technical background in Leadership, Quality Management, NPD, COMAH etc. you can relatively quickly take responsibility for some areas within the remit, as you become more comfortable with other areas, they too can be transferred. YOUR BACKGROUND: Technical Manager – Chemical, COMAH, Quality · Degree educated in Chemistry or equivalent · Chemical Manufacturing experience · Led a Technical team or equivalent · Likely experience of formulation development (NPD), and/or Quality Control, regulatory and compliance · COMAH, although not essential, we’ll get you trained, would be desirable, as we are Upper Tier COMAH. THE COMPANY: We are a well-established own label and subcontract chemical manufacturer of primarily liquids. We pride ourselves on our quality, integrity, and traceability of all our products, formulating and packing them to the highest standards and continuously striving to gain new industry approvals. Our primary customer markets include agricultural, industrial, bio-security, home & garden and veterinary markets. PROSPECTS: You know there is a guaranteed succession plan - the chance for you to develop your knowledge in areas you are not as strong, before our Technical Director retires and you gain full autonomy for technical and compliance within our business. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Manager, Technical Leader, Head of Technical, COMAH, Chemical, Chemistry, COSHH, DSEAR, ATEX, Pharmaceutical, Quality Assurance, Quality Control, Formulation, Laboratory, NPD. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC18407, Wallace Hind Selection

Van Mobile Technical Supervisor – North London – FM Service Provider - Up to £48,000 An exciting opportunity has arisen for an experienced Van Mobile Technical Supervisor to join a well-established facilities management contract overseeing a large and complex portfolio within a critical public sector environment. This role is ideal for a strong multi-skilled engineer with previous supervisory experience who is confident leading engineering teams, managing planned and reactive maintenance, and ensuring high levels of compliance across multiple sites. The successful candidate will oversee a team of static and mobile engineers, ensuring all maintenance activities are completed safely, efficiently, and in line with contractual KPIs and SLAs. This is a hands-on supervisory role requiring excellent technical knowledge, strong communication skills, and the ability to perform under pressure within a fast-paced operational environment. Key Duties & Responsibilities Supervise and support a team of static and mobile engineers Ensure all PPM and reactive maintenance tasks are completed safely and within agreed timeframes Manage day-to-day engineering operations across the contract Monitor KPI and SLA performance across all maintenance activities Act as the first point of escalation for technical and operational issues Oversee subcontractors and specialist service providers on site Ensure all statutory compliance and maintenance activities are completed Maintain CAFM systems and ensure all engineering records are accurate and up to date Support with incident reporting, audits, and compliance documentation Assist with emergency response procedures and operational continuity planning Ensure all RAMS, permits, and health & safety procedures are followed correctly Carry out site inspections, compliance checks, and contractor audits Support the Area Facilities Manager with operational reporting and team performance Build strong working relationships with clients and internal stakeholders Participate in on-call and emergency support arrangements where requiredRequirements Qualified multi-skilled engineer with a recognised mechanical or electrical qualification Minimum 5 years’ experience within Facilities Management or Building Services Previous experience supervising engineering teams within commercial or critical environments Strong knowledge of building services maintenance and statutory compliance Experience managing both planned and reactive maintenance activities Good understanding of Health & Safety, SHEQ, and compliance procedures Experience using CAFM systems and Microsoft Office packages Strong leadership, organisational, and communication skills Ability to work calmly and effectively within high-pressure environments Commercial awareness and customer-focused approachEssential Ability to pass and maintain BPSS clearance Ability to obtain Counter Terrorism Check (CTC) clearance where requiredWhats on offer 24 days annual leave plus bank holidays Life assurance cover Employee discount scheme across major retailers and brands Discounted gym memberships Cycle to work scheme Holiday purchase scheme Paid volunteering / charity days Ongoing training and development opportunities Support with professional qualifications and career progression Employee referral bonus scheme Access to employee support and wellbeing networks 24/7 Employee Assistance Programme and mental wellbeing support appPlease send your CV to Katie at CBW Staffing Solutions for more information

TPS Sales Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers. Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met Maintain own product knowledge and awareness of competitor activity Conduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where required With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards Provide and maintain an excellent level of service to customers via the team With the Centre management team, monitor delivery schedules to help maintain and improve service levels Conduct business with the highest level of integrity and professionalism Ensure the proper and accurate use of all business systems throughout the team Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines Requirements What are we looking for? A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives Passionate about providing a great customer service experience A confident and capable communicator who can build strong relationships with all key stakeholders and clients High degree of IT literacy and a proficient user of MS Office Sales focussed Results orientated A passion or interest in the automotive industry or providing great customer service TPBN1_UKTJ

We are looking for a Scheduling Manager to work for a Tier 1 contractor within Social Housing / Property Services with the skills needed listed below. You will need Scheduling managerial experience dealing with performance, disciplinaries & appraisals. Scheduling and FM experience on hard services is also a must. Scheduling Manager Responsibilities • Manage all resource planning activities to ensure maximum efficiency, • Enable K.P.I’s to be met weekly by ensuring all jobs and appointments are met, • Check K.P.I performance weekly and analyse service failures to implement solutions, • Attend meetings as requested and deliver service updates to your team at your internal meetings, • Follow the company’s policies and procedures at all times, • Assisting with people management issues About You: • Scheduler Management experience, • Dealing with performance, disciplinaries & appraisals, • Maintenance/ repairs background, • Customer Service focused, • Excellent Communication skills, • Ability to identify problems, • Ability to work under pressure, • People Management Salary: £38,000 25 days’ annual leave + bank holiday Long-service awards recognising key milestones 1 paid volunteer day per year Training, support and progression

Experienced School Catering Assistants Required in Ilford Days: Monday to Friday (term time only) Hours: 7:00am - 3:00pm (hours are fixed) Are you an experienced Catering Assistant looking for your next challenge? The Supply Register are proud to be working with schools all over Ilford and surrounding areas, who require additional members. We are recruiting for candidates to work at our schools, are you a experienced, passionate and friendly individual who has experience of working in a catering or busy kitchen environment. This school are looking for somebody who has a can-do attitude and will work enthusiastically to provide exceptional, wholesome and delicious meals to every child. Responsibilities: Support with food preparation, serving, washing up and cleaning. Work to the highest standards of food safety and follow HSE requirements. Ensure food is prepared with regard and attention to special dietary requirements and allergies. Support the cook with recipe costing, stock control and record keeping. Use excellent communication skills to work alongside and collaborate with other colleagues in the kitchen and build rapport with pupils and the school team. Perform other reasonable duties as requested by the Catering Operations Manager. What we are looking for: Experience of working in a catering/ busy kitchen environment and complying with health and safety standards. Experience working as part of a team and using your own initiative. Effective customer service skills and being able to work to high standards. Excellent communication skills and interpersonal skills. Willingness to undertake training and professional development. What we can offer in return: Weekly pay on a Friday. First come first serve to any work/days that the schools need. The opportunity for long term or permanent work. Direct access to your local partnership manager. Regular and consistent work in your chosen schools where appropriate. Requirements: To have or be willing to obtain a DBS certificate on the update service. Provide a minimum of two references to cover the last 24 months of employment. Right to work in the UK

Building Manager Monday to Friday, 8am to 5pm Stratford London E20 £35,000 per annum We are seeking an experienced and proactive Building Manager to oversee the effective day to day management of a residential development, including building operations, car parks, landscaped areas, and internal and external facilities. The successful candidate will be responsible for ensuring high standards of health & safety, security, maintenance, contractor management, and staff supervision, while delivering excellent customer service to residents, landlords, and stakeholders. You will manage operational teams, oversee planned maintenance, coordinate onsite works, and support the Estate Manager in achieving building objectives. The ideal candidate will have previous building management experience, strong leadership and communication skills, a solid understanding of health & safety regulations, and the ability to maintain a safe, efficient, and well managed environment. Start ASAP

Join the UK’s market-leading trade kitchen supplier and take the next step in your surveying career with Howdens. We’re seeking an experienced Templater to join our expanding Solid Surface Installations team. If you’re confident with laser templating, enjoy working onsite with customers, and want to be part of a highly respected, forward‑thinking business, we’d love to hear from you. Location: Field-based covering North London, Hertfordshire & Essex Reports to: Solid Surface Installation Manager What will you be doing as a Templater: This is a hands‑on, customer‑facing role where you’ll visit customer sites to capture precise digital measurements for bespoke solid surface worktops, delivering accuracy, quality, and a great customer experience at every stage. Key responsibilities include: - Complete accurate digital template plans in line with standard drawing procedures - Deliver exceptional customer service during on‑site visits - Accurately record and submit all order details into the CRM system - Assess site conditions to ensure safe, compliant, and successful installations - Work closely with template support and technical teams - Maintain a right‑first‑time approach to all worktops - Support continuous improvements in safety, quality, and operational efficiency What do you need to succeed: Knowledge & Experience: - Proven experience in digital laser templating for solid surface worktops - Background in the trade, merchant, or construction sector - Understanding of relevant Health & Safety regulations - Ability to accurately measure and template kitchen surfaces - Experience using CAD systems (preferred) - Ability to interpret technical plans and drawings Skills & Abilities: - Strong communication skills, both written and verbal - Customer-focused with a commitment to high-quality service - Confident using Microsoft Office (Excel, Outlook) - High attention to detail and excellent problem-solving ability - Ability to work under pressure, manage time effectively, and meet deadlines - Organised, flexible, and proactive with a safety-first mindset What can we offer you: • Competitive salary + bonus + use of company vehicle - Pension plan with up to 12% company contribution - 25 days holiday + bank holidays, with options to buy additional days - Staff discount - Ongoing training, development, and career opportunities - A friendly, supportive environment with excellent recognition and rewards About Us: Howdens Joinery is the UK’s number one trade kitchen supplier, providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.2 billion sales made last year. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named as one of the 10 Best Big Companies to Work For. How to Apply: We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Templater, then we are keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you

Vacancy No 5538 Vacancy Title Technical Sales Manager- Fixings & Fastenings (Rainscreen & Cladding)- London & South Vacancy Description We are seeking a technically strong and commercially driven Technical Sales Manager to join a well-established manufacturer of fixings and fastenings. This field-based role covers London and the South, with a strong focus on the rainscreen cladding and facade sector. As the technical expert in the territory, you will build long-term relationships with architects, facade engineers, main contractors, and specialist cladding subcontractors, providing high-level specification support and on-site technical guidance Key responsibilities include: • Drive sales growth of fixings, fastenings, and rainscreen cladding systems across London and the South., • Promote mechanical fixings, brackets, and support systems into the building envelope and rainscreen cladding sector., • Build and maintain strong relationships with architects, engineers, and contractors., • Provide expert technical advice and solutions for facade and cladding projects., • Conduct CFA Pull Testing on site to validate fixing performance and support specifications., • Deliver technical presentations, CPD sessions, and value engineering proposals., • Work closely with internal technical and commercial teams to secure project specifications and bids., • Identify and convert new project opportunities through proactive specification work., • Achieve and exceed sales targets while delivering excellent customer service., • Provide market intelligence on trends, competitors, and customer needs. Requirements • Proven technical sales experience in fixings & fastenings, rainscreen systems, cladding, or a related building envelope / construction products sector., • CFA Pull Test trained (highly advantageous) – candidates with current or recent CFA Pull Testing certification will be prioritised., • Strong technical knowledge of rainscreen cladding fixings, brackets, and support systems., • Ability to read and interpret technical drawings and specifications., • Excellent relationship-building and communication skills at all levels., • Self-motivated with proven ability to manage a large field sales territory effectively., • Full UK driving licence. What Our Client Offers This is a fantastic opportunity for an experienced Technical Sales professional looking to progress their career in the construction products sector with a company that values results and rewards performance. Location/Area London & South East Package Competitive basic salary + attractive commission scheme (OTE reflective of experience) • Company car or car allowance, • Pension scheme, • 25 days holiday + bank holidays, • Full product and technical training support, • Ongoing development within a respected business in the fixings and facades sector

Job Title: Security Support Officer Salary: £14.80 PH + Benefits Location: North London Hours: 42 hours per week Contract: Full Time Temp to Perm Please be aware there is a 2-6 month vetting process for this role. Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

Local Business Development Manager – LCV / Fleet Sales Location: Renault Enfield, EN1 Salary: £35,000 pa, OTE £65,000 pa (uncapped) Hours: Monday to Friday, 8:30am–6:00pm Company car provided Join Our Fleet & Commercial Sales Team Renault Retail Group is looking for a Local Business Development Manager to join our Fleet and Light Commercial Vehicle (LCV) Sales team at Renault Enfield, based on Crown Road (EN1). This role focuses on building and developing long?term business?to?business relationships with local organisations, SMEs, and fleet operators across North London, Hertfordshire, and Essex, including the M25, A10 and M11 corridors. You’ll be part of a manufacturer?owned retail group with a strong and evolving product portfolio across LCVs, passenger vehicles, hybrids, and fully electric models, offering customers flexible and competitive fleet solutions. What You’ll Do In this dealership?anchored, field?based role, you’ll be responsible for: Developing and maintaining relationships with local businesses, SMEs, and fleet customers Managing new and existing LCV and passenger fleet enquiries, both on?site and in the local area Promoting Renault and Dacia light commercial vehicles and fleet car solutions in a consultative, customer?focused way Working with customer fleet departments, leasing providers, and internal stakeholders to deliver tailored solutions Coordinating with vehicle conversion partners, aftersales, and parts teams to support full lifecycle customer needs Maintaining accurate records of activity, opportunities, and customer interactions Supporting repeat business through proactive follow?up and relationship management What We’re Looking For We’re keen to hear from candidates who can demonstrate: Experience in automotive B2B sales, fleet sales, or LCV business development A consultative approach, with the ability to understand customer needs and build trust over time Confidence engaging with a wide range of local business customers Strong organisation skills and a structured approach to managing opportunities Clear, professional communication and relationship?building skills A full UK driving licence Experience working with small to medium fleet operators, hire companies, or commercial vehicle customers would be particularly helpful. Hours & Pay Basic salary: £35,000 pa OTE: £65,000 pa, uncapped and achievable Company car provided from day one, with business mileage reimbursed in line with company policy Monday to Friday, 8:30am–6:00pm Company Benefits Access to a salary sacrifice, tax?efficient new car scheme (ECOS/ECOP) Available from £48 per month, depending on vehicle choice High?spec vehicles replaced annually Family Car Scheme, available for close family members Typically from £139 per month Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months’ service Vehicles replaced annually Car insurance included on both schemes 33 days’ annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please

OA are recruiting for a Pharmacy Sales Manager to join our client’s growing team. This is a key role within the company’s Sales & Marketing Department and consists of day-to-day involvement in the strategic activities of the business as a whole. The successful applicant would work under the close supervision of the company’s management team, with the position focusing on managing national key accounts while driving new business opportunities within the pharmacy and related sectors. Location: Enfield Hours: Monday to Friday, 8.30am – 5.30pm (office based with field sales activity) Salary: OTE £60,000 (Basic £38,000 + sales bonus + annual bonus) Pharmacy Sales Manager Benefits Annual bonus Onsite parking Gym membership Costco card Free eye test Wellbeing programme Pharmacy Sales Manager Key Responsibilities Manage and develop existing national and regional key account customers Identify and generate new business opportunities within the pharmacy and related sectors Achieve agreed sales targets through relationship management and strategic selling Work closely with the Sales & Marketing Manager to support wider business objectives Prepare sales reports, forecasts and customer presentations Conduct both office-based and field sales activity Represent the business at meetings, exhibitions and industry event Maintain accurate customer records and sales data using internal systems Pharmacy Sales Manager Skills and Experience Proven experience managing key accounts at a national or regional level Strong interpersonal, communication and analytical skills Ability to build trust and long-term customer relationships Commercially astute with a strategic approach to sales Excellent administration and IT skills Previous experience within pharmacy, healthcare or wholesale sectors advantageous, but not essential If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days

TSS are looking for Elite Retail Security Officers in Lee Valley, working alongside one of the biggest global retail companies. You will be part of a team playing a crucial role in ensuring the safety and security of our clients, colleagues, customers, and assets, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. As one of the top performing ACS accredited Security companies in the country TSS is a perfect fit for progressing your security career! Applicants must have an SIA license and a minimum of 3 years security or relevant experience to be considered. Position: Elite Retail Security Officer Location: Lee Valley and surrounding areas Pay Rate: £16.14 per hour Hours: 45 hours per week Shifts: Working 4 days out 7 - between 6am until midnight Your Time at Work As an Elite Retail Security Officer your duties include: • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out company policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any fire and safety evacuation procedures - To assist, if required by the client, with staff and contractor searches - To ensure that the security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T250) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Accommodation Needs Assessment Officer – Redbridge Contract Hybrid £22.55 per hour PAYE Full time Duties and responsibilties The Accommodation Needs Assessment Officer is responsible for carrying out specialist assessments relating to temporary accommodation housing needs for households accommodated under Part VII of the Housing Act 1996. The postholder will: Conduct detailed accommodation suitability assessments for households in temporary accommodation. Work with Legal Services, in consultation with the Reviews & Service Improvement Manager, in response to legal challenges and statutory reviews. Deliver a professional and customer-focused housing advice and homelessness prevention service. Support customers in exploring all available housing options across both public and private sectors to prevent homelessness wherever possible. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

In a Nutshell… We have an exciting opportunity for a Senior Development Manager to join our team within Vistry South London, at our Stratford office. As our Senior Development Manager, you will be responsible for the pre-construction phases of development projects, overseeing all legal, design and planning issues and coordinating with estimating, mobilisation, and construction teams. The Senior Development Manager will be expected to coordinate the skills and resources of each function within the organisation together with appointing and managing external consultants to ensure that each development is optimized through efficient management. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position Proficient in MS Office programmes; particularly Excel, Word, and Outlook Experience in a development role within the Construction, Property Development or Housing Industry Proven ability to manage multiple projects and lead the development process Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals Highly literate and able to understand and interpret complex legal documentation Strong time management skills with an ability to prioritise Able to work under own initiative, having good decision making skills and a keen sense of responsibility Professional manner Able to work as part of a team as well as autonomously Ability to communicate well with individuals at all levelsDesirable… Experience of all stages of development including legal, design, planning related activities, and health and safetyMore about the Senior Development Manager role… Assist the Land / New Business department during the pre-development programme and in certain instances to lead on land acquisition or renegotiation of terms on existing projects. Give advice to ensure all development issues are addressed in outline at the outset prior to conclusion of the purchase process and where appropriate coordination with the Technical team. Ensuring the active involvement of the Development Team to facilitate early Handover of prospective Development sites from the Land / New Business Team to the full Project Team Settlement of the Construction Budget and programme, monitoring all Developments through a thorough review of development co-ordination checklists on a regular basis. Set realistic programmes to determine construction starts, sales opening and selling periods. Management of the relevant Development Budgets and programme information in line with the Development Appraisal system at all times. Liaison with the Legal department / appointed Solicitor / Technical department as required to ensure all relevant documentation is available at the requisite time including: Conveyance Plans Section 38 / 104 Agreements Open Space Agreements Service Wayleaves / Easements Freehold Transfer Contracts Carry out duties in compliance with the Company's ISO9001 accreditation. Support the Group Environmental Policy. Prepare and submit a Post Investment Review and Ensure Project Close out Reports are completed and concluded, where appropriate via the Technical Team. Drive the progress of each project by active management and mitigate against slippage, to ensure the Development Programme is delivered to set timescales. Carry out Land Appraisals using Group software and ensure accurate ongoing monitoring and updating for budgeting purposes. Prepare reports and risk registers to gain internal approvals and ensure audit compliance. Appoint Solicitors via the framework. Work with land agents and appointed legal advisors to negotiate and agree land contracts, ensuring any development related matters are fully resolved prior to entering contracts. Work with clients and their agents to negotiate and agree the form of building contract (Development Agreement or JCT) in conjunction with the Legal Director and other internal stakeholders as appropriate. Appoint and manage consultant teams e.g. architects, engineers, to produce scheme specific information and ensure the timely submission of schemes to the appropriate planning authority and statutory bodies in line with agreed timescales. Procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. Identify and mitigate against risk and work with colleagues, partners, and stakeholders to manage risk prestart on site. When required, organise and lead/ attend client meetings acting in a professional manner to positively represent the company at all times. Follow the internal development process, ensuring all systems are maintained with accurate information at all times. Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. When required, assess new business opportunities, undertake feasibility work, and prepare 'offer documentation' as required. Network with new and existing clients to identify opportunities to expand the business.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

MMP Consultancy is looking to recruit a Scheduling Manager based in East London on a Permanent Basis. Salary: £38,000 Per Annum The scheduling team works on the provision and maintenance of a large portfolio of properties. This demands strong organisational skills and the ability to work collaboratively with customers, other teams, and external service providers. Responsibilities: Effective line management of one of the Property Services scheduling teams. You will lead, manage, motivate, engage, and support the team to deliver a customer focused service. Support Senior Managers to monitor and manage third party contractor performance to achieve agreed service levels and KPIs. Investigating complaints (informal and formal) and expressions of dissatisfaction with the service; Respond to customers within our published service standards, both verbally and in writing. The timely production of management reports to support service delivery and meet business requirements. Providing leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their role and areas of responsibilities. Being responsible for ensuring team members are inducted and adequately trained to fulfil their duties and adhere to internal processes and procedures. Ensure personal development plans are reviewed regularly. Setting targets for your team and ensure these targets are monitored and regular reports/updates provided to support the business. Take corrective action where targets are under threat.Experience Required: Knowledge of property repairs and maintenance within the social housing sector Experience of scheduling and planning of repairs and maintenance Experience of successfully leading and line managing a team Be self-motivated, resilient, assertive, and able to thrive in a fast paced environment Aptitude for complex data analysis and report compilation A proven track record of problem solving, identifying, and resolving issues promptly Advanced IT skills and literacy skills

Our Vacancy Neighbourhood Manager - Make a difference where it matters most Are you a people‑focused professional who takes pride in getting things done and improving neighbourhoods? Do you lead with kindness, act with integrity, and follow through on your promises to residents? We’re looking for a Neighbourhood Manager to be the face of our organisation in the community—someone who builds trust, strengthens partnerships, and delivers services that are simple, safe and smart. About the role As a Neighbourhood Manager, you will take ownership of a defined patch, acting as a single point of contact for residents and ensuring services are consistently high‑quality, responsive and resident‑focused. You’ll play a key role in managing relationships with managing agents across mixed‑tenure schemes, ensuring services are delivered to agreed standards and that residents receive a seamless experience. Your responsibilities will include: Acting as the main point of contact for residents in a mixed‑tenure neighbourhood Managing tenancies and leasehold matters, including enforcement where required Overseeing and performance managing managing agents, holding them accountable for service delivery, compliance, and customer satisfaction Building strong, constructive relationships with agents to drive service improvements and resolve issues quickly Carrying out estate and property inspections, identifying issues and ensuring timely resolution Creating and delivering costed Neighbourhood Plans to improve satisfaction, safety and performance Responding to complaints, ASB and safeguarding concerns with empathy and professionalism Working collaboratively with internal teams and external partners to create safe, inclusive and thriving communities Championing resident engagement and ensuring services are accessible and value for money What we’re looking for Someone who truly lives our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together. Experience in a customer‑facing housing role, ideally within social housing Experience working with or managing managing agents or contractors in a housing context Strong knowledge of tenancy and leasehold management, including enforcement and safeguarding Ability to manage a varied caseload and prioritise effectively A resilient, solutions‑focused mindset with excellent communication skills A commitment to continuous learning (Level 3 Housing qualification support provided if needed) Location requirement This role is based at Dagenham Green (Newham patch). Due to the size of the area, you’ll need a full UK driving licence and access to a car. Why join us? You’ll be part of a supportive, values‑led organisation where residents are at the heart of everything we do. We work collaboratively, continuously improve, and empower our colleagues to succeed. We offer: Flexible and hybrid working 30 days annual leave plus bank holidays Up to 10% pension contribution (matched 1:1) Two paid volunteering days per year Flexible benefits including healthcare and dental Recruitment process We’re committed to a fair and inclusive process. Closing date: 29 May 2026 Interviews: 5 June, in person at Hugh Cubitt Centre, Islington DBS: Basic check required Participation in the out‑of‑hours on‑call rota (North East region) is required * We do not offer visa sponsorship to work in the UK. If you’re a proactive, values‑led housing professional who thrives on building relationships and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role and answer the application question as part of your submission. If you need to ask us anything else at all, feel free to drop an email

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations.Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Domestic Plumber Location: North London Reports to: Plumbing Service Manager Join the Team Protecting Homes and the Planet Our client is leading the charge in transforming how homeowners and insurers protect properties from one of the biggest causes of damage — water leaks. Their smart leak detector connects to the home Wi-Fi network and alerts customers to potential leaks before they turn into disasters. Every year, water leaks cause over $17 billion in damage in the UK and US combined. Our client’s product stops that in its tracks — saving water, reducing waste, and protecting homes. They partner with multiple major insurers across the UK, Europe, and the USA and are expanding fast. If you’re a skilled plumber who loves solving problems, enjoys meeting customers, and wants to be part of a mission-driven company using technology for good — this is your chance to make a real impact. The Role: We’re looking for an enthusiastic Plumbing Technician to join our client’s field team in North London. You’ll be the face of our client in customers’ homes — finding and fixing leaks, and helping people understand how the product keeps their homes safe. You’ll have the freedom of the road, a well-equipped van, and the support of a friendly, innovative team who care about doing things right. What You’ll Do: • Diagnose and repair mains water leaks in residential properties — providing a smooth, reassuring service every time., • Help customers understand how our client’s product protects their homes, from first visit to final fix., • Capture data and feedback to help improve the product and service., • Spot signs of escape-of-water damage and prevent further issues before they start., • Maintain and restock your company van so you’re always ready for the next call., • Take pride in your work — leave every property clean, tidy, and watertight., • Contribute ideas and insights to help continually raise the bar. About You: You’re a problem-solver with a passion for plumbing and customer care. You take pride in a job well done and enjoy helping people feel safe in their homes. Essential Skills: • Fully qualified plumber with experience fixing mains water leaks in homes., • At least 4 years’ residential plumbing experience., • Installation experience and a full UK driving licence., • Comfortable using mobile apps, CRM systems, and Microsoft Office., • Strong communicator with a logical, hands-on approach to problem solving., • Positive, proactive, and ready to go the extra mile for customers. Desirable: • Experience with leak detection technology or water monitoring systems. What You’ll Get: • Competitive salary and benefits package., • Company van, tools, and uniform provided., • Full training in our client’s technology., • Supportive, forward-thinking team culture., • Opportunities to grow as the service scales across the UK and beyond. Our Clients Values: How we work matters as much as what we do. Dare to Care – Support others, stay positive, and take pride in your craft. Do the Right Thing – Be open, honest, and reliable. Own It – Take responsibility and find solutions. Always Improve – Keep learning, keep innovating. Win Together – Share, collaborate, and celebrate success as a team. Additional Details: • Location: Based in North London, with occasional work across nearby regions., • Hours: 40 hours per week, Monday to Friday (typically 8-hour shifts)., • Reporting line: No direct reports — this is a hands-on, field-based role. Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. #Plumber #Plumbing #Residential #Insurance #Construction #opentowork

Business Development Manager – Electrical Sector – South East England £40K - £50K Basic NEG DOE OTE, plus Bonus plus Car Pension Health Insurance, Critical Illness cover, Life Assurance benefits. Fantastic opportunity to join a market leading and progressive company in the Electrical Industry as a Business Development Manager. The successful applicants will receive a good basic salary, company car and pension, along with participation in the target related Bonus scheme and significant health and life insurance benefits. To be successful in your application you will require previous sales experience in the industrial electrical market place with some technical ability and a product knowledge strength in some area, in an Area Sales Engineer, Sales Engineer, Area Sales Manager or Sales Development type role, along with ideal but not mandatory an electrical qualification. Working remotely from a home base to plan your own diary and customer visits within your defined territory, as the Business Development Manager, you will identify opportunities to promote and sell a full range of electrical, lighting, power distribution, factory automation and process automation solutions across a wide range of industries. The company have access to an extensive range of supplier products types and brands at your disposal to satisfy most requirements. Reporting to and under the guidance of your local Regional Sales Manager, you will identify opportunities for business and engage with decision makers to further develop relationships and business. There is available extensive customer database information, along with support from marketing activities. In addition there is full technical support available for all products along with the on-going product and technical training. For this role we are seeking candidates located in Chelmsford, Wickford, Southend on Sea, Basildon, Dartford, Maidstone, Croydon type areas in order to be fairly central to the territory, with good access to road networks, although an excellent candidate located anywhere with the South East of England would be considered. For this field based sales position, prospective candidates you will have the following attributes, skills and experience: Demonstrable Sales career history and success. Time management, well organised, great communication skills, verbal & written. Self-motivation, driven, “can do” attitude. Commercial and technical ability. Ideally Industrial Electrical/Control & Automation knowledge. Microsoft 365 proficient. Customer focussed. Must hold a full UK driving license. Must be eligible to work in the UK. No sponsorship is available for this role and it is only open to those already living and working in the UK. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. Post codes used are for advertising purposes only and do not reflect the exact location of the company. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatic, Hydraulic, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales

Referment is partnering with one of Europe’s fastest-growing HRTech / InsurTech startups to hire a Customer Support Manager in London. Currently or very recently in a dedicated Customer Support role with a focus on operational excellence. Experience building or scaling support operations, includin