About the Role We are seeking a compassionate, reliable, and adaptable Personal Care Assistant to support an elderly disabled female living with Secondary Progressive Multiple Sclerosis. This is a direct employment role (not through an agency) providing personalised, one-to-one care within a private home setting. The pay rate is £15.00 per hour, and the core working hours are 8:00 am to 4:00 pm on Saturdays and Sundays. You will also need to be flexible to cover weekday shifts as required, particularly to cover staff sickness or annual leave. You will assist with a variety of personal, medical, domestic, and social care tasks to help the individual maintain independence, dignity, and a high quality of life in accordance with their personalised care plan. Collaboration with family members and other carers will be an important part of the role. Employment is subject to satisfactory references, a probation period, right to work verification, DBS check, health assessment, and successful completion of the required training programme. Key Responsibilities - Provide personal care including washing, dressing, incontinence care (catheter), PEG feeding (Pump and Bolus), and medication administration - Maintain a clean, hygienic environment: cleaning, laundry, equipment sanitation, and managing household supplies - Offer companionship and emotional support, and assist with social visits or outings - Accurately complete care records and medication reports; respond to health concerns or emergencies - Safely perform manual handling tasks using appropriate equipment (hoists, wheelchairs, slide sheets) - Work both independently and as part of a small care team, with flexibility to cover additional shifts and public holidays - Participate in ongoing training, development, and supervision, and undergo Disclosure and Barring Service (DBS) and health assessment checks as appropriate. Person Specification (Essential Criteria) - Fluent in spoken and written English - Excellent communication and interpersonal skills - Intermediate IT skills (including Microsoft Word and Excel) - Reliable, flexible, and trustworthy, with strong initiative - Proven ability to follow instructions and adapt to change - Capable of working both independently and in a team - Excellent organisational and multitasking skills - Commitment to confidentiality and safeguarding practices (Desirable Criteria) - First Aid qualification (or willingness to obtain one) - Prior experience in care, support work, or social work - Full UK driving licence - Resides locally or within reasonable travel distance
Applicant would be critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. • Answer and direct incoming telephone calls in a professional manner. • Respond to client queries and requests promptly and effectively. • Maintain regular communication with security personnel deployed on-site. • Manage schedules, meetings, and calendars for senior staff and management. • Maintain and organize company records, personnel files, and operational documents. • Support onboarding and scheduling of security officers and patrol staff. • Act as a liaison between clients and operational teams to ensure service standards are met. • Support the preparation of client service reports, invoices, and timesheets. • Monitor daily attendance and duty rosters of field staff. • Oversee general office upkeep including supplies, filing systems, and document control. • Assist with compliance documentation, training records, and internal audits. • Coordinate with HR and accounts departments for payroll and personnel updates.
Applicant would be critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. • Answer and direct incoming telephone calls in a professional manner. • Respond to client queries and requests promptly and effectively. • Maintain regular communication with security personnel deployed on-site. • Manage schedules, meetings, and calendars for senior staff and management. • Maintain and organize company records, personnel files, and operational documents. • Support onboarding and scheduling of security officers and patrol staff. • Act as a liaison between clients and operational teams to ensure service standards are met. • Support the preparation of client service reports, invoices, and timesheets. • Monitor daily attendance and duty rosters of field staff. • Oversee general office upkeep including supplies, filing systems, and document control. • Assist with compliance documentation, training records, and internal audits. • Coordinate with HR and accounts departments for payroll and personnel updates.
We are seeking a proactive and detail-oriented Company Administrator to join our dynamic team. This role is critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and the ability to handle multiple administrative tasks efficiently. Key Responsibilities Call Handling & Communication Answer and direct incoming telephone calls in a professional manner. Respond to client queries and requests promptly and effectively. Maintain regular communication with security personnel deployed on-site. Administrative Support Manage schedules, meetings, and calendars for senior staff and management. Maintain and organize company records, personnel files, and operational documents. Support onboarding and scheduling of security officers and patrol staff. Client & Staff Coordination Act as a liaison between clients and operational teams to ensure service standards are met. Support the preparation of client service reports, invoices, and timesheets. Monitor daily attendance and duty rosters of field staff. Office Management Oversee general office upkeep including supplies, filing systems, and document control. Assist with compliance documentation, training records, and internal audits. Coordinate with HR and accounts departments for payroll and personnel updates. Requirements & Qualifications Proven experience in an administrative or coordinator role (security industry experience is a plus). Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to manage multiple tasks, prioritize work, and meet deadlines. High level of professionalism, discretion, and organizational skills.