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About Scrumconnect Consulting: Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. Role Summary: We are seeking a Performance Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: * Lead the development of performance measurement frameworks and meaningful KPIs. * Apply quantitative and qualitative data analysis to drive service improvement. * Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. * Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. * Interpret and analyse user data to guide service design and delivery decisions. * Support the collection, validation, preparation, and cleansing of data. * Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports. * Leverage BigQuery and Google Tag Manager for advanced data analysis, tracking, and reporting. * Ensure compliance with digital service standards and accessibility principles. Essential Skills and Experience: * Demonstrated 7+ years of experience working within performance analysis or similar roles. * Strong technical capability in: * Microsoft Power BI * Microsoft Azure Data Services * Google Analytics, Google Tag Manager, BigQuery, Looker Studio * Statistical analysis, hypothesis testing, and significance evaluation * Experience in designing and implementing performance frameworks and KPIs. * Skilled in user-centred analysis, translating user research and behaviour into strategic insight. * Excellent communication skills with the ability to present complex data clearly. * Familiarity with data quality assurance and preparation best practices. Desirable Skills: * Experience in public sector, internal services, or large-scale digital transformation. * Exposure to agile environments and iterative delivery. * Understanding of data privacy, security, and governance frameworks.

Account Manager | Product Developer | Lancashire | £40,000 - £50,000 We're on the hunt for a strong-willed, pacey, and dynamic Product Developer & Account Manager to take ownership of a full product category while championing the wholesale business. You'll be the bridge between our brands and retail partners, ensuring that every product offering not only performs commercially but also tells the brand's story. This is an exciting, high-responsibility role for an experienced professional who thrives on driving innovation, maximising commercial opportunities, building strong supplier and client relationships, and delivering results against tight deadlines. Key Responsibilities: * Lead development for a defined product category, from concept through to final delivery. * Oversee the full product lifecycle, including design briefing, sample approvals, costing, production handover, and post-launch evaluation. * Drive product innovation and continuous improvement, ensuring ranges are relevant, competitive, and commercially strong. * Negotiate costings, lead times, and deliverables with suppliers to optimise margin, speed, and quality. * Conduct competitor analysis, range reviews, and market research to identify trends and new opportunities. * Maintain accurate product data and cost information across internal systems and customer portals. Ac...

Account Manager | Product Developer | Lancashire | £40,000 - £50,000 We're on the hunt for a strong-willed, pacey, and dynamic Product Developer & Account Manager to take ownership of a full product category while championing the wholesale business. You'll be the bridge between our brands and retail partners, ensuring that every product offering not only performs commercially but also tells the brand's story. This is an exciting, high-responsibility role for an experienced professional who thrives on driving innovation, maximising commercial opportunities, building strong supplier and client relationships, and delivering results against tight deadlines. Key Responsibilities: Lead development for a defined product category, from concept through to final delivery. Oversee the full product lifecycle, including design briefing, sample approvals, costing, production handover, and post-launch evaluation. Drive product innovation and continuous improvement, ensuring ranges are relevant, competitive, and commercially strong. Negotiate costings, lead times, and deliverables with suppliers to optimise margin, speed, and quality. Conduct competitor analysis, range reviews, and market research to identify trends and new opportunities. Maintain accurate product data and cost information across internal systems and customer portals. Account Management & Client Relations: Be the strategic bridge between the ...

Product Development Assistant | Lancashire | £28,000 - £32,000 This pivotal role sits within an established umbrella business that brings together three highly successful brands, whose products are proudly stocked by some of the UK's biggest retailers including ALDI, NEXT, Dunelm, and more. As part of this dynamic group, the Product Development Assistant will play a key role in supporting the Design & Product Development Manager, helping to bring new ideas to life across a diverse mix of product categories. This is an excellent gateway role into new product development, offering hands-on experience in design, sourcing, and supply chain management within a fast-paced, creative environment within retail. The ideal candidate will have a minimum of two years' experience in buying, product development or sourcing, with the ability to work independently and collaboratively as part of a wider team. Key Responsibilities: Communicate design briefs and product development requests to sourcing colleagues in the Far East. Arrange time-critical samples and manage all related product administration through in-house systems. Input relevant data into customer portals to ensure key accounts remain updated and aligned with critical path requirements. Request and manage costings for approved designs from internal and external suppliers, maintaining accurate costing records. Liaise with the Design Manager to update on sample progress, ensuring all product details and final costs meet design and target expectations. Build and maintain strong relationships across the wider supply chain to drive collaboration and product development opportunities. Conduct competitor research and produce regular comp shop reports to inform sales and design strategies. Create and update design BOMs within relevant portals. Confirm final approved sample details with the supply chain to raise purchase orders with the accounts team. Compile and present reports for key customer accounts to support ongoing product development initiatives. Develop a clear understanding of all technical and audit requirements to ensure samples meet customer standards and brand expectations. Experience & Qualifications: Proven experience as a Design and Product Development Administrator (or similar role). Strong competency in Microsoft Office. Ability to manage multiple tasks, plan workload efficiently, and maintain accurate master data. Proactive and highly organised, with solid administrative experience in a related sector. Strong analytical skills with the ability to collect, interpret, and communicate data across multiple projects with precision and attention to detail. Excellent verbal and written communication skills. Knowledge of manufacturing processes, ideally across homewares and lifestyle product categories. A passion for creativity, product design, and detail. BBBH38497 TPBN1_UKTJ