Blackpool
Job Advertisement: Branch Manager Location: Poulton (Blackpool) Are you a passionate leader ready to make a significant impact in our community? Our client is seeking a dedicated Direct Distribution Branch Manager to join their Poulton Branch. This is an exciting opportunity for a self-driven individual focused on developing and inspiring a team to achieve service excellence. Key Responsibilities: • Support the organisation's Direct Distribution Strategy by proactively generating leads for new business., • Identify, assess, and mitigate risks in accordance with the organisation's risk management framework and regulatory requirements., • Achieve and exceed agreed objectives, contributing to the organisation's strategic plan., • Ensure positive member outcomes by applying the principles of Consumer Duty consistently., • Manage member complaints effectively, ensuring timely resolutions and appropriate escalation., • Oversee branch quality assurance checks and ensure compliance with control procedures., • Build external relationships and explore new partnerships to enhance the organisation's presence in the community., • Maintain accurate People HR records, including sickness, annual leave, and performance reviews., • Foster a culture of accountability and service excellence within the team. What You Will Bring: