Night transport operations co-ordinator
hace 12 días
Chester
We are seeking a professional and proactive Night Transport Operations Co-Ordinator to support the delivery of our clients site in Burtonwood, WA5. This role combines operational coordination with direct customer interaction. The Co-Ordinator will be responsible for driver allocation and planning, real-time monitoring, compliance checks, and system accuracy, while also engaging directly with the customer to provide updates, resolve issues, and ensure service levels are consistently met. This is a skilled role requiring operational expertise and excellent communication and will be a 4 on, 4 off shift rota 19:00 to 07:00 (12 hour shifts) What's on Offer? • Holiday loyalty scheme, • Learning & development support, • Inclusive culture with employee resource groups, • Company Health Care Scheme, • Enhanced Maternity & Paternity Package, • Sick Pay Scheme, • Bike2Work Scheme Key Responsibilities for Night Transport Operations Co-Ordinator • Deliver the night transport plan, ensuring operational efficiency, service levels, and customer requirements are consistently met., • Dispatch drivers with appropriate vehicles, workloads, and clear instructions, adjusting plans in real time where required., • Monitor live operations, proactively resolving issues and making sound decisions to maintain performance and fleet utilisation targets., • Act as the on-site overnight point of contact for the customer, providing timely updates and managing expectations professionally., • Ensure full compliance with driver hours, working time regulations, company policies, and safety standards., • Conduct driver briefings/debriefings, site audits, and initial incident investigations, escalating where necessary., • Maintain accurate real-time updates across transport management and vehicle tracking systems, including job status and resource allocation., • Support drivers overnight as the first point of contact, providing guidance on diversions, access issues, breakdowns, and operational challenges while ensuring effective shift handovers. About You: • Proven experience in transport planning, logistics operations, or a similar fast-paced operational environment., • Strong understanding of transport compliance, driver hours legislation, and working time regulations., • Confident decision-maker with the ability to remain calm and effective under pressure., • Excellent communication and interpersonal skills, with the ability to manage customer relationships professionally., • Highly organised with strong attention to detail and accuracy., • Proficient in Microsoft Office and experienced in using transport management and vehicle tracking systems., • Able to work independently on night shifts, taking ownership of operational performance., • Proactive and solutions-focused, with the ability to anticipate issues and prevent service disruption. Tezlom has built a strong reputation for offering great job opportunities. Whether you are looking for a couple of shifts a week or 5 days a week we may have the job for you. We operate nationwide, 24/7, ensuring we can match you with the right job. Join our team and discover a role that suits your skills! Click APPLY NOW to speak with our friendly team. Tezlom Logistics is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ