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Community Services Manager – Dermatology & ENT £48,000 + Performance Bonus Hybrid – Croydon Head Office Full-Time, Permanent Are you a strategic operations leader with a passion for improving NHS community services? Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation? We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery. This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure. You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success. Key Responsibilities: • Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations, • Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys, • Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing, • Manage operational performance to meet KPIs, NHS service levels, and contractual obligations, • Lead a team of clinical and non-clinical professionals, • Track and analyse key performance data to identify trends, risks, and service improvement opportunities, • Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners, • Manage the full P&L of assigned services and monitor financial performance closely, • Build and maintain strong working relationships with commissioners, local authorities, and clinic partners, • Actively contribute to organisational change initiatives and quality improvement projects, • Ensure full compliance with CQC, NHS, and internal regulatory frameworks Ideal Candidate Profile: • Degree; ideally in Business Administration, Healthcare Management or a relevant field, • Proven experience managing healthcare services, • Strong leadership skills with the ability to manage both direct and matrix teams, • Background in owning P&L and operational budgets, • Stakeholder engagement experience, • Familiar with pathway design, waitlist management, and performance monitoring, • Adaptable, friendly, and capable of thriving in a high-growth, change-led environment, • Practice Managers or Operations Leads ready for a step up are also encouraged to apply What’s On Offer: • Hybrid working – typically 3 days in-office, • Up to £48,000 basic salary, • Quarterly bonus of £1,000 for hitting operational profit targets, • Annual bonus of £1,000 if yearly service targets are achieved, • Overachievement bonus – £250 for every £20,000 above annual budget, • 37.5-hour week, Monday–Friday; 9am–5pm, • Paid travel expenses to regional clinic sites, • A genuinely autonomous leadership role with strong internal support and cross-functional collaboration Interested? To apply or find out more, contact Tom Fitch on 02393 874295 or 07919 008757, or email your CV to

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Role Overview Are you passionate about shaping the future of learning in a dynamic, global environment? Rapiscan is seeking a visionary Learning and Development (L&D) Manager to lead the design, delivery, and evolution of impactful learning programs across our global service organization. This is a unique opportunity to influence both internal talent development and customer-facing training initiatives that drive revenue, enhance product adoption, and elevate service excellence. You’ll be at the forefront of building a culture of continuous learning, technical mastery, and leadership development—while also owning the global training strategy for ServiceMax, our core field service management platform. Responsibilities Service Talent Development: • Design and deliver strategic learning programs aligned with global service goals., • Facilitate engaging workshops, coaching sessions, and skill-building initiatives., • Build competency-based learning pathways for engineers, support teams, and service leaders., • Conduct skills gap analyses and implement targeted upskilling programs., • Launch mentoring, coaching, and certification frameworks., • Partner with HR and leadership to support succession planning and career growth., • Develop digital learning content including eLearning, MicroLearning, and virtual campus materials. ServiceMax Training: • Lead the global ServiceMax training strategy across all service functions., • Create structured learning paths tailored to diverse roles., • Customize content to reflect workflows, compliance, and customer SLAs., • Deliver onboarding and upskilling sessions for internal and external partners., • Design and deliver customer-facing training programs that generate revenue and deepen client relationships., • Collaborate with commercial teams to package and promote learning solutions., • Lead the creation of a modular induction program for new service employees., • Develop role-specific tracks and technical onboarding content., • Use digital platforms to automate onboarding and track progress., • Design and execute a global leadership development program for service leaders., • Develop tiered curricula for emerging, mid-level, and senior leaders., • Facilitate immersive learning experiences and global peer cohorts., • Lead the implementation of qualifications and apprenticeships to support service growth., • Work cross-functionally with HR, department heads, and external vendors., • Communicate regularly with stakeholders to ensure alignment and gather feedback., • Support broader learning initiatives across Sales, Operations, Program Management, and HR. Qualifications • Bachelor’s degree in L&D, Organizational Development, HR, Business, or related field., • CIPD Level 5 or equivalent L&D qualification., • Minimum 6 years’ experience in talent development or organizational development., • Proven track record in designing and delivering innovative L&D solutions., • Strong facilitation, coaching, and presentation skills., • Expertise in training lifecycle, certification pathways, and career development architecture., • Excellent project management and analytical skills., • Strong interpersonal and stakeholder engagement capabilities., • Master’s degree or MBA., • Experience managing ESFA-funded apprenticeships., • AET, CAVA, or PTTLS qualifications. OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

As Demand & Supply Planning Manager, you’ll take full ownership of the end-to-end planning process - forecasting, supply, inventory, and NPD, ensuring best in class product availability while driving efficiency across a rapidly scaling, multi-channel business. Demand & Supply Planning

The Demand Planning Manager for UKI will be the lead for all forecasting, Sales & Operations Planning processes and a key influencer for coordinating growth delivery in the market. Manpower are currently seeking an interim Demand Planning Manager to work with our global FMCG client, Elida Beauty, re

As Demand & Supply Planning Manager, you’ll take full ownership of the end-to-end planning process - forecasting, supply, inventory, and NPD, ensuring best in class product availability while driving efficiency across a rapidly scaling, multi-channel business. Demand & Supply Planning Manager. Bui

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