Infrastructure Engineer - DV Cleared
20 days ago
Watford
Infrastructure Engineer - DV Cleared • Watford (On-site), • Wintel/on-prem, • Up to £55,000 This is a hands-on role working across server, network, storage, and desktop environments, supporting a highly secure and fast-paced delivery environment. Due to the nature of the work, active DV clearance is required to start. Key Responsibilities • Deploy and integrate hardware and software across infrastructure environments, • Test deliverables, document outcomes, and manage fault identification and resolution, • Administer, maintain, and enhance systems to improve performance and service quality, • Provide 2nd and 3rd line support, working within agreed SLAs, • Deliver tasks in line with project plans, timelines, and quality standards, • Maintain operational documentation, asset records, and system updates, • Experience in infrastructure engineering within secure or specialist environments, • Background as an Infrastructure or Field Engineer across small to medium IT projects, • Strong hands-on experience with:, • Infrastructure administration, • Hardware deployment, • Fault diagnosis and resolution, • Ability to work independently and manage workload within SLA-driven environments, • Knowledge of ITIL Service Management processes, • MCP certification (or equivalent), • Understanding of secure data centre environments and UK Government standards, • Experience with:, • File and print clusters, • Thin client environments, • Messaging systems, • Strong customer service and stakeholder management skills, • Experience reporting across multiple levels and monitoring KPIs