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  • Technical Manager
    Technical Manager
    hace 16 días
    £20000–£50000 anual
    Jornada parcial
    London

    A specialist Japanese food wholesale and warehouse company is seeking an experienced food technical manager with good knowledge of UK food safety and legal requirements. Responsibilities:  Leading food safety, quality and legal compliance across TK Trading’s warehouse, wholesale and retail shop businesses.  Leading the HACCP team, owning the HACCP plan and leading its implementation.  Maintaining compliance to the independent food safety certification standard for the warehouse & wholesale operation.  Maintaining legal compliance and ensuring requirements of the Food Hygiene Rating Scheme are met for the shop, and liaising with the local authority on food safety/hygiene matters as required.  Developing and maintaining food safety & quality procedures and documentation.  Reviewing and approving new products including specifications, allergen and labelling information, and technical aspects of supplier approval and monitoring.  Investigating, and following up on food safety and quality issues and complaints to identify the root cause and implement corrective and preventative actions.  Driving a culture of continuous improvement and ‘doing the right thing’ Experience:  A minimum of 3 year’s experience in a food technical / quality management role.  A minimum of HACCP Level 3 qualification and experience of implementation of HACCP.  Experience of working with compliance to standards and audits.  Training on food labelling legislation and allergens.  Training on root cause analysis.  Preferred – experience of working with requirements for food import to the UK  Preferred – experience of working with Japanese or Oriental foods  Preferred – Japanese language skills.

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  • Quality assurance professionals
    Quality assurance professionals
    hace 2 meses
    £49000–£51000 anual
    Jornada completa
    London

    The Quality Assurance Professional is responsible for maintaining and enhancing our high standards across the full product lifecycle — from supplier selection and due diligence to final presentation and post-sale care. This role safeguards brand trust by ensuring that every item offered to our customers undergoes rigorous inspection for authenticity, manufacturing perfection, and adherence to luxury retail compliance benchmarks. Key Responsibilities - Conduct detailed product inspections for authenticity, craftsmanship, certification integrity, and hallmark verification. - Develop and implement quality control procedures covering sourcing, inventory management, and point-of-sale handling. - Liaise with trusted suppliers, artisans, and service specialists to ensure alignment with New Herblife’s brand and compliance requirements. - Maintain meticulous records of product provenance, quality grading, gemstone certification, and warranty documentation. - Lead periodic audits to ensure adherence to trading standards, consumer protection regulations, and brand-level quality policies. - Collaborate with the retail team to enhance product knowledge, handling protocols, and luxury service delivery. - Oversee customer returns, aftercare standards, and product servicing to safeguard long-term client satisfaction and trust.

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