Office Assistant / Operations Administrator
hace 9 días
£26000 anual
Jornada completa
London
Regency Foods is seeking an organised and reliable office assistant administrator who lives locally to support the smooth and efficient running of its office operations. To provide effective administrative and operational support to the business, ensuring the smooth day-to-day running of office activities and assisting the sales, warehouse, transport and management teams. 1. Key responsibilities Office Administration • Answer incoming telephone calls and deal with general enquiries., • Monitor and respond to incoming emails., • Maintain accurate filing systems and company records., • Prepare correspondence, reports and general office documentation., • Handle incoming and outgoing post., • Maintain office supplies and stationery. Sales and Customer Service • Process customer orders accurately., • Respond to customer enquiries by telephone and email., • Liaise with customers regarding orders, deliveries and queries., • Update customer information and maintain accurate records., • Assist the sales team with general administrative duties. Operations and Logistics • Assist with the coordination of customer deliveries., • Liaise with warehouse staff and drivers regarding delivery arrangements., • Prepare and process delivery notes and relevant paperwork., • Assist with stock records and inventory administration., • Report delivery discrepancies, shortages and operational issues to management., • Help ensure orders and associated paperwork are processed accurately and on time. Accounts and General Administration • Assist with processing sales invoices and purchase invoices., • Maintain records of invoices, payments and purchase orders., • Assist with filing and organising financial documentation., • Support management with basic administrative and reporting tasks. 2. General responsibilities • Maintain confidentiality regarding company and customer information., • Follow company policies and procedures., • Maintain a professional and helpful attitude., • Work effectively as part of a team., • Undertake other reasonable duties consistent with the position, as requested by management. 3. Skills and experience • Good written and spoken English., • Good telephone and communication skills., • Competent with Microsoft Office, particularly Excel and Outlook., • Strong organisational and administrative skills., • Good attention to detail and accuracy., • Ability to prioritise workloads and meet deadlines., • Previous office administration experience desirable., • Experience in food distribution, wholesale or logistics would be an advantage. 4. Personal qualities • Reliable and punctual., • Organised and methodical., • Proactive and willing to learn., • Able to work independently and within a team., • Flexible approach to changing business requirements. Working Hours • Monday to Thursday 7AM -3PM, • Friday 7AM - 12PM