Dwp digital jobs in LondonCreate job alerts

Management Consultant - User Researcher Requirements: • Right to work in UK, • Must be eligible for a Security Clearance, • Hybrid work, • Public sector experience, • Salary: 46k - 70k Company If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. Leveraging cutting-edge technologies and agile methodologies, you will help clients evolve and stay ahead in today’s fast-moving landscape. As a User Researcher, you’ll join the ever-growing digital arm, where collaboration is at the heart of everything. You’ll be part of a passionate team dedicated to user-centred design and building digital services and products that truly make an impact. With opportunities to work on high-profile projects for major clients like DWP and the NHS, they offer a dynamic environment where you can grow, develop your skills, and help shape the future of digital services in both the public and private sectors. Responsibilities: • Help create products and services that eliminate users' issues., • Take the lead on research, utilising the best methodologies., • Prepare and coordinate qualitative studies., • Engage with the team to communicate and present your research findings. Regretfully, due to a high volume of applicants, we are only able to reply to those who are successful. Equal Opportunities: We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users., • Contribute to creating better products and services that solve users’ problems and meets their needs., • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights., • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies., • Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights., • Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints., • Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions., • Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc., • Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately., • Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery., • You are currently holding an active SC (Security Check) Clearance or be eligable to receive SC clearance, • Experience working with Government Digital Service (GDS) service standards, using GDS design principles, • Strong storytelling, communication, stakeholder management, and facilitation skills., • Experience working in multi-disciplinary, agile teams where you’ve led the user research and influenced the design of a product or service through the insights you’ve gathered., • Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys., • Understanding of a range of tools and practices for in-person and remote research., • A Bachelor’s degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology’s unlimited potential and ability to engage with people., • A love of learning – you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients., • Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS, • Certifications in accessibility (CPACC, WAS, CPWA) or working towards We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 4 consecutive years . To see what it’s like to work at Capgemini Invent, visit our ___. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. • You’ll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies., • Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client’s outcomes., • Les Fontaines : Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed., • We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients., • There are monthly team drinks, and it’s a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London , Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Lead Enterprise Architect Pay up to £99,836, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Join us and shape how one of the UK's largest digital organisations connects, scales and secures the technology that underpins services for millions of citizens As a Lead Enterprise Architect, you'll join DWP Digital's Enterprise Architecture community - a team that designs the strategic technology direction for our entire organisation. You'll lead the development of DWP's reference architectures and digital blueprints, ensuring our systems evolve in a secure, modern and sustainable way. Your work will influence multi-billion-pound services, helping us manage technical risk, reduce complexity and drive transformation across a vast and critical technology estate. This is a high-impact, highly visible role. You'll be the recognised expert in integration architecture across DWP, shaping strategic decisions, guiding senior leaders and enabling the adoption of modern technologies. You'll balance big-picture vision with deep technical insight, helping teams across DWP and government deliver better, more resilient services. What skills, knowledge and experience will you need? • You understand modern and legacy integration patterns, and know how technologies like APIs, events, messaging, file transfer and cloud-based integration all fit together across a large, complex organisation., • You have experience leading enterprise-scale architecture for major, business-critical systems - not just designing individual solutions, but shaping whole ecosystems and guiding major technology decisions., • You're confident presenting complex topics to a wide range of audiences - senior leaders, technical teams, cross-government partners and external stakeholders., • You have experience running architecture governance that helps organisations make consistent, informed decisions., • You know how to create reference architectures, principles and standards, and can explain them clearly to technical peers. As a Lead Enterprise Architect, you will be at the heart of shaping DWP's future technology landscape. You'll develop and maintain the DWP Enterprise Architecture, guiding how our systems evolve and ensuring teams have the patterns, standards and frameworks they need to build services confidently and consistently. This role is deeply strategic. You'll work closely with senior stakeholders and executive boards, helping them understand architectural risks, trade-offs and opportunities - ensuring our technology direction stays aligned with DWP's business strategy. You'll lead horizon scanning, keep us aware of industry, government and digital trends, and translate emerging thinking into actionable recommendations for DWP. This position will also play a central role in influencing how we integrate platforms and services across the enterprise. This isn't command-and-control: success comes from chairmanship, collaboration and the ability to bring people together behind a shared architectural vision. You'll work across teams, portfolios and programmes to unblock challenges, shape roadmaps, spark pathfinder projects as well as help technical teams adopt modern integration approaches. As the expert in this domain, you'll often represent DWP across government, contributing to cross-department initiatives and briefing senior leaders (including ministers) on specialist topics. You'll mentor other architects, support Product Delivery Unit teams, and help ensure the architectural 'jigsaw' across DWP fits together coherently. This is a role for someone who wants to originate strategy, shape technology direction at national scale, and leave a legacy that improves the way government works for years to come. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: • Flexible working including flexible hours and flex-friendly policies, • Time off volunteering and charitable giving, • Bring your authentic self to work with 'I Can Be Me in DWP', • Discounts and savings on shopping, fun days out and more, • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference, • Sports and social activities, • DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards, • Diverse and Inclusive Leadership at Digital Leaders Awards 2024, • Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two-stage interview online. Click APPLYfor more information and to start your application. JBRP1_UKTJ

Do you want to lead on the modernisation of systems that deliver billions of pounds in payments every week to citizens who rely on our support?As a Lead Technical Architect in DWP Payments, you'll operate at one of the highest levels of architectural le.

Are you ready to use data science to influence and inspire improvements at huge scale?As a Senior Data Scientist, you'll join the Data Science Team within DWP's Working Age Services (WAS) - the area responsible for the digital services behind Universal Cre.

We are looking for an experienced Content Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every d.

We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering princ.

Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital.

Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Join DWP as a Senior Cyber Security Risk Manager and help shape how we protect and secure some of the U

We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. You and your role A typical day as a Senior Infrastructure Engineer in Hybrid Cloud Services means getting hands on with the tech that keeps cloud platforms running smoothly across the departmen

Join us across our Digital Hubs in Manchester and Newcastle. JS, Microservices, and Test-Driven Development, contributing to the design and delivery of digital services.

We’re looking for a Digital Engagement Manager to join the Digital & Transformation Group and be part of a team dedicated to transforming services that millions of people rely on every day. Build strong partnerships across and beyond the organisation by working with DWP Digital teams, Internal Com

A government department in the UK is seeking a Digital Engagement Manager to lead innovative communication strategies and drive meaningful engagement.

Microservices, and Test-Driven Development, contributing to the design and delivery of digital services.

A government department in the UK is seeking an experienced Content Designer to craft user-centred content for government services.You'll have a strategic role, influencing user journeys and working collaboratively with teams.The position offers a salary of up to £68,205, includes generous pension

Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025. We are looking for a Lead Test Engineer to join our community of tech experts in DWP Digital Payment Services (DPS). We're using fresh ideas and leading-edge tech to build and maintain digita

Referrals increase your chances of interviewing at DWP Digital by 2x. We are looking for outstanding Senior Azure DevOps Engineers who want to contribute to demanding and exciting digital services for the UK Government. We're using fresh ideas and leading-edge tech to build and maintain digital solu

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. The ideal candidate will ensure minimal disruption to live services while collaborating with various stakeholders to enhance digital capabilities.

At DWP Digital, you'll design and deliver services that genuinely change lives. Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025. Bring your authentic self to work with "I Can Be Me in DWP".

A leading government department in the UK seeks an experienced Content Designer to join their tech team.This role involves creating user-focused content, managing stakeholder relationships, and influencing decisions based on data.The ideal candidate will have substantial experience in content design

At DWP we're building secure, reliable and user-centred digital services that millions of people depend on every day. Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025. This range is provided by DWP Digital.

A leading public sector organization in the UK seeks an experienced Content Designer to create user-centred content for government services.You will work within multidisciplinary teams to design effective user journeys, leveraging your skills in accessible writing and data-driven content strategies.

You'll join a team at the heart of transforming vital public services, helping to shape and deliver digital solutions that improve how millions of people access the support they need. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly ev

A leading government digital organization seeks a Lead Enterprise Architect to shape their technology landscape.

A leading government department is seeking a Senior Azure DevOps Engineer to drive development and improvement of CI/CD pipelines.This hybrid role involves working closely with product teams and designing solutions for large-scale operations in Azure.You'll utilize tools such as GitLab and Terraform