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We are seeking a versatile and proactive individual to join our team as a Recovery and Roadside Support Specialist with Security Monitoring Responsibilities. In this role, you will be responsible for providing assistance to vehicles in distress, offering towing, roadside repairs, fuel delivery, and other forms of support to stranded drivers. Additionally, you will play a vital role in ensuring the security of our premises by monitoring access and permitting staff to enter and exit as needed. Position Overview for the Breakdown Call Handler & Security Monitoring: As a Breakdown Call Handler, you will play a crucial role in our organisation by delivering exceptional customer service to drivers facing unexpected vehicle breakdowns. You will be responsible for receiving and handling incoming calls from distressed motorists, assessing their situations, and coordinating the dispatch of our service teams to their locations. Your empathetic and efficient response will be vital in ensuring that our customers receive prompt and professional assistance when they need it most. You will be responsible for monitoring and ensuring the security of our facilities through the operation of security systems and surveillance equipment. Your primary duty will involve actively monitoring security cameras and access control systems to detect and deter unauthorised access, theft, vandalism, or other security breaches. Additionally, you will be tasked with responding to security alarms, conducting security checks, and liaising with law enforcement or emergency services when necessary. Key Responsibilities for the Breakdown Call Handler & Security Monitoring: · Receive incoming calls from drivers experiencing breakdowns. · Gather essential information from callers, including location, vehicle details, and the nature of the issue. · Provide reassurance and excellent customer service to ease the driver's concerns. · Assess the urgency of each breakdown situation and prioritize accordingly. · Coordinate with our service teams for efficient dispatch to the customer's location. · Maintain accurate records of calls, actions taken, and service provider details. · Keep customers informed of estimated arrival times and any updates. · Monitor security cameras and access control systems to oversee the entry and exit of staff, visitors, and vehicles. · Proactively identify and respond to security threats or breaches, including unauthorized access attempts, suspicious activities, or security system malfunctions. Qualifications: · Excellent communication skills and a strong customer service orientation. · Ability to remain calm and composed in high-pressure situations. · Empathetic and understanding, with the ability to provide reassurance to distressed callers. · Quick thinking and problem-solving skills. · Basic computer skills for data entry and record-keeping. · Availability to work in shifts, including evenings, weekends, and holidays. · Previous experience in a call centre or customer service role is a plus. · DBS is preferred. Will do one on boarding. What We Offer: · Competitive compensation and benefits package. · Comprehensive training to equip you with the necessary skills and knowledge. · A supportive and collaborative team environment. · Opportunities for growth and career advancement. · The satisfaction of making a difference in the lives of those in need. If you are a compassionate and quick-thinking individual with a passion for helping others, we want to hear from you. Join our team as a Breakdown Call Handler and be the lifeline for drivers in their time of need. If you are Breakdown Call Handler & Security Monitoring and would like to apply for this exciting role with one of the region’s leading employers, make an application via this advert
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast-growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: Our Handyman or Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: The Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
We are now seeking to recruit for the following post: Specialist Domestic Abuse Support Worker. Hours: 21 per week (This will be on a rota to include 2 Sundays per month, the rest of the hours will be Monday- Weds exact hours to be agreed with the successful candidate.) Salary: £24, 952 FTE pro rata (Actual £14,162) Plus £21 per on call session The post is permanent subject to funding. Responsible to: Service Manager/Management Committee DA support worker application pack Nottingham Central Women’s Aid is working to put an end to violence against women and girls by providing safe accommodation, survivor intervention programmes and support to recovery following the trauma of being subjected to abuse. We specialise in working with women and families who face multiple disadvantages and complexity of needs. The role of Support Worker will be responsible for providing advocacy and support for women and children who have been subject to domestic abuse. The successful candidate will be part of a team providing a great supported living environment within our communal and dispersed accommodation and in the community settings. You will provide personal welfare support and ensure that families are provided with a safe, supportive and welcoming environment along with practical, emotional and safety planning. A full Enhanced Disclosing and Barring Service check will be required for this post. Our team thrive on achieving positive outcomes for all beneficiaries who make contact face to face or seeking support on the phone or by email. As a part of our core support team you be flexible to meet the needs of a wide variety of women and individuals in a fast paced environment and capable of working with minimum supervision. You must be prepared to manage a wide range of duties and able to work within a confidential and safeguarding environment. You should have the willingness to take part in a rota to cover the on call duty which will be additional to the basic salary. Availability to attend the Refuge located in Nottingham in an emergency situation is essential and this post will be subject to a full DBS check. We are an equal opportunities employer and we encourage applications from all suitably qualified or experienced persons of any age, race, colour, nationality, ethnic origin, disability, marital status, sexual orientation or religion. We will particularly welcome applications from people with lived experience of domestic abuse and those who speak another language as well as English. It is an Occupational Requirement that applications are open to women only, as permitted under Schedule 9, Part 1, Paragraph 1, of the Equality Act 2010. Applications are preferred and CV’s will only be accepted if they cover all aspects on the Job description and person specification. No agencies please.
Due to staff retirement we are looking for an experienced Transport co-ordinator / Assistant Transport Manager. B J Clarke is based in Overton, Wrexham and is a family run haulage company that has been operating for over 50 years. We currently have 22 trucks running with taut liners, flat beds and bulk tippers. As a family run firm we are looking for a dedicated and reliable person with a passion for haulage. This is a permanent position with a salary review after 3 months. Reporting to the Transport Manager the successful candidate will be responsible for: Skills & experience required Previous transport planning and driver management experience essential. Ability to work as an individual or as part of a team to ensure customer requirements and deadlines are met. Excellent organisation, communication and customer service skills. Working knowledge of EU Drivers Hours and Working Time regulations. Proficient with Microsoft Office (Excel, Outlook, Word). Understanding of financial and commercial aspects of transport operations. Strong geographical knowledge of the UK. Well organised individual with a good eye for detail and accuracy. Logical thinking and the ability to remain calm in a busy environment. Dealing with VOSA compliance. Working with customers and drivers planning workloads / routes to ensure deliveries are smooth running and made on time. Prioritising workload. Pride in the job and the working environment is essential. Must be flexible, hardworking and quality conscious. Class 1 licence an advantage but not essential. Hours Monday to Friday 8.30am - 6.00pm but could be flexible for the right candidate. Covering for the Transport Manager during annual holidays which includes being on call out of hours for emergencies only (mobile phone, laptop, printer etc provided). Salary Attractive salary that will be negotiable dependant on experience. To be reviewed after three months. Closing date for an application is 12th April 2024 (please note we reserve the right to close the vacancy earlier).
Job Overview: As the Dance Studio Manager, you'll oversee administrative tasks vital to the studio's smooth operation. This includes managing staff, coordinating schedules, handling finances, and ensuring excellent customer service. Explore opportunities to maximise revenue. Key Responsibilities: Administrative Management: Maintain records like student registrations and finances. Coordinate schedules for classes, rehearsals, and rentals. Handle inquiries and maintain studio cleanliness. Expect to be on call incase of any emergencies. Staff Management: Organise and lead quarterly staff meetings to pass on any updates regarding the studio Schedule shifts, manage payroll, and conduct evaluations. Foster a positive work culture and teamwork. Financial Management: Manage budget, invoicing, and expenses. Monitor revenue and develop pricing strategies. Analyze financial reports for growth opportunities. Customer Service: Provide exceptional service to clients. Assist with registrations and resolve conflicts. Build positive relationships and ensure client retention. Marketing and Promotion: Develop and implement marketing strategies. Create promotional materials and coordinate events. Collaborate with staff to enhance class offerings. Qualifications: Bachelor's degree preferred. Previous administrative management experience, preferably in dance or related field. Strong organizational, communication, and leadership skills. Proficiency in Microsoft Office and studio management software. Knowledge of dance preferred. Flexible availability, including evenings and weekends. Working Conditions: Primarily office-based within the studio, occasional participation in events may be required. Standing and lifting may be involved.
We are a Boutique Property Management Company currently expanding our asset base in Central London. We are looking for a well-organized candidate with experience in property lettings (short term and/or long term). The candidate should have a pro-active approach to property lettings and management. The candidate should be well-spoken, presentable, and you should be able use public transport or drive. There is an equal amount of time behind the desk as well as travelling between properties and sites in Central London. Key Requirements: • Excellent attention to detail and time management. • Ability to multi-task by employing effective time management strategies. • Self-motivated and pro-active, you enjoy working independently. • Exceptional verbal and written communication skills. • Expert communicator capable of effectively managing conflict and solving problems. Main Responsibilities • Administration of lettings process, including referencing and producing statement of accounts. • Organize check-in and check-out inventory inspections. • Answering general, maintenance and emergency phone calls, dealing with all general enquiries and resolving reported issues accordingly. • Be able to work under pressure and to tight deadlines. • Marketing and advertising properties in different portals. are a private landlords currently expanding our asset base in Central London. We are looking for a well-organized candidate with experience in property lettings (short term and/or long term). The candidate should have a pro-active approach to property lettings and management. The candidate should be well-spoken, presentable, and you should be able use public transport or drive. There is an equal amount of time behind the desk as well as travelling between properties and sites in Central London. Experience in property lettings (short term and/or long term) is essential. Key Requirements: • Excellent attention to detail and time management. • Ability to multi-task by employing effective time management strategies. • Self-motivated and pro-active, you enjoy working independently. • Exceptional verbal and written communication skills. • Expert communicator capable of effectively managing conflict and solving problems. Main Responsibilities • Administration of lettings process, including referencing and producing statement of accounts. • Organize check-in and check-out inventory inspections. • Answering general, maintenance and emergency phone calls, dealing with all general enquiries and resolving reported issues accordingly. • Be able to work under pressure and to tight deadlines. • Marketing and advertising properties in different portals.
Job Description: Aarav Properties Ltd [Aarav] is a leading West London-based fast-growing real estate letting company. We manage many 250+ clients using numerous HMO properties across West London (Ealing, Southall, Greenford, Hayes & Hounslow). The job requires a person with multitasking skills, organisation skills, & good verbal & written English skills to work in our office based to take calls, answer queries & do property acquisition & Bookkeeping. The applicant must have good interpersonal & organisational skills, be confident to handle clients of different nature and be able to demonstrate good telephone conversation flow & mannerisms even in stressful scenarios. This role would require for an applicant to take customer calls on a daily basis to log them and assign them to a relevant staff with a resolution date. Every raised case (or query) needs to be scheduled and set to be resolved within one hour (if emergency) or 4 hrs, 8hrs or 24hrs or 48hrs or a few days or a week subject to priority. Any additional Asian language skills like Hindi, Urdu, Arabic would be an added advantage but not essential. The applicant must have basic computer skills like MS Word, Excel & other skills like Bookkeeping, VAT, Google search & email would be useful. If the applicant satisfies the above criteria, is available & interested to take up the job then please apply with a CV & UK working visa status