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Little Footsteps has an exciting opportunity for an experienced Nursery Manager who is passionate about delivering high quality services to children. Main activities: • Overall day to day management responsibility for the nursery. • To be responsible for the efficient running of the nursery and overall delivery of a high quality service. • To ensure that the nursery provides a safe, caring, stimulating educational environment, both indoors and outdoors, at all times. • To ensure that the nursery plans an appropriate play based Early Years Foundation Stage (EYFS) curriculum that enables children to make individual progress. • To ensure the nursery meets Ofsted requirements at all times. • To manage, supervise and support the nursery staff. • To work as a member of the team to contribute to the childcare and help deliver the Early Years Curriculum. • To work with other professionals in the local area for the benefit of children and families. • To ensure all staff understand and work to nursery policies and procedures, including how to deal with child protection issues appropriately and how to respond to incidents, accidents, complaints and emergencies. • Take responsibility for planning, which ensures each child is working towards their early learning goals. • To organise and participate in the key person system. • To conduct staff appraisals and supervisions as appropriate and to identify staff training needs. • To ensure all records are properly maintained in accordance with the policies and procedures of the Charity. • To liaise closely with parents/carers, informing them about the nursery and its curriculum, exchanging information about children’s progress and encouraging parents’ involvement. • To undertake any other reasonable duties as directed by the Director • To maintain accurate records for the nursery and produce management information as required.
Operational Management: Oversee daily restaurant operations, including opening and closing procedures. Ensure the restaurant is clean, organized, and compliant with health and safety regulations. Manage inventory of food, beverages, and supplies, ensuring stock levels are maintained. Monitor food preparation and presentation to meet quality standards. Team Leadership: Recruit, train, and manage restaurant staff, including servers, chefs, and kitchen assistants. Create staff schedules to ensure adequate coverage during peak hours. Motivate and guide the team to provide excellent customer service and meet performance goals. Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Interact with guests to gather feedback and improve their dining experience. Implement strategies to retain customers and encourage repeat visits. Financial Management: Monitor restaurant sales, expenses, and profitability. Manage cash handling, banking, and financial reporting. Work towards achieving sales targets and controlling operating costs. Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns. Develop strategies to attract customers, such as special offers or events. Maintain a strong online presence for the restaurant, including managing reviews and social media. Compliance and Safety: Ensure compliance with food safety, hygiene, and licensing regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Train staff on health and safety protocols, including emergency procedures. Strategic Planning: Analyze restaurant performance and identify areas for improvement. Develop and implement strategies to increase efficiency and profitability. Stay updated on industry trends and competitors to remain competitive. Administrative Tasks: Maintain accurate records of inventory, sales, and employee performance. Handle restaurant maintenance issues and liaise with suppliers. Ensure all required licenses and permits are up to date.
Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.
We are seeking a dynamic Social Media Growth Strategist to drive brand growth through strategic content creation, audience engagement, and business development. This role blends creativity with commercial acumen, ensuring both the agency and its clients achieve maximum visibility, engagement, and revenue. Key Responsibilities: 1. Social Media Strategy & Content Creation - Develop and implement data-driven social media strategies for clients and the agency. - Create high-quality content, including photos, videos, reels, and graphics, tailored for different platforms. - Maintain a consistent brand voice and aesthetic across all social media channels. - Identify and capitalise on trending topics, hashtags, and viral content opportunities. - Utilise SEO techniques, strategic posting schedules, and content optimisation to enhance reach. - Experiment with new formats such as live sessions, behind-the-scenes content, and interactive posts. 2. Community Engagement & Growth - Actively engage with followers by responding to comments and messages to foster relationships. - Develop influencer collaborations and brand partnerships to expand audience reach. - Monitor audience behaviour and refine engagement strategies accordingly. - Implement tactics to drive organic follower growth and increase engagement rates. 3. Business Development & Sales - Identify and approach potential clients who would benefit from social media marketing. - Create and deliver compelling pitches and presentations showcasing social media solutions. - Negotiate contracts and secure new business deals. - Maintain strong client relationships, identifying opportunities to upsell additional services. - Attend networking events, industry meetups, and online forums to generate leads. 4. Analytics & Performance Optimisation - Track and analyse social media performance using analytics tools. - Provide data-driven recommendations to improve content strategy and audience engagement. - Conduct competitor analysis to stay ahead in the market. - Adjust content and advertising strategies based on performance insights. 5. Daily Activities - Plan, create, and schedule content for multiple platforms. - Engage with followers, respond to queries, and interact with potential clients. - Research and brainstorm new content ideas based on emerging trends. - Reach out to potential clients and follow up on business leads. - Monitor campaign performance and make real-time adjustments. - Attend client meetings and provide strategic updates. Required Skills & Qualifications: 1. Advanced Content Creation – Proficiency in video editing, graphic design, and storytelling techniques for social media. 2. Data Analytics & Performance Tracking – Experience with analytics tools such as Meta Business Suite and Google Analytics. 3. Sales & Persuasion – Strong ability to pitch, negotiate, and close deals effectively. 4. Advertising & Paid Campaigns – Knowledge of running and optimising paid ads on Facebook, Instagram, TikTok, and LinkedIn. 5. SEO & Social Media Growth Strategies – Understanding of search engine optimisation (SEO) and platform algorithms. 6. Influencer & Community Management – Experience in building relationships with influencers, brand ambassadors, and online communities. 7. Crisis Management & Reputation Handling – Ability to manage negative feedback and social media crises professionally. 8. Time Management & Multitasking – Capability to handle multiple campaigns and client accounts efficiently. 9. Trend Forecasting & Innovation – Keeping up with emerging trends, platforms, and content innovations. 10. Public Speaking & Presentation Skills – Confidence in delivering presentations, pitches, and client consultations. Performance Metrics: - Growth in follower count and engagement rates. - Client acquisition and retention. - Revenue generated through social media marketing services. - Effectiveness of content and campaign performance. This role is ideal for a results-driven professional who can seamlessly blend content creation with business development, ensuring both the agency and its clients achieve outstanding online success.