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EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

EE Merthyr Tydfil Contact Centre - Full-time role - 37.5 Hours per week If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our team in Merthyr is full of people like you – so you’ll be in great company here. What does being a sales advisor involve? You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you’ve heard about sales Don’t let what you’ve heard about sales put you off. Let’s smash a few myths… • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work., • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems., • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console? Why you’ll be better off at EE GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION – the more you sell, the more you can earn. BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. We're looking for a Regional Workplace Experience & Performance Lead to support our South West England & Wales region. This is a highly visible role responsible for ensuring our workplaces enable colleagues to do their best work. You'll drive workplace performance, colleague experience and behavioural adoption across a portfolio of locations, ensuring our workplaces are safe, effective, inclusive and aligned to Centrica's Workplace Strategy. The role has a particular focus on our flagship workplaces in Cardiff and Reading, which act as the primary workplace hubs for the region. Through regular engagement with colleagues, leaders and workplace partners, you'll help create environments that support collaboration, learning, decision‑making and connection. You'll work at the intersection of workplace strategy, colleague experience and operational delivery, translating insight into action and helping leaders maximise the value of our workplaces. This role combines strategic thinking, stakeholder influence and hands‑on delivery, making it ideal for someone passionate about creating environments where people and teams can thrive. Location Frequent presence expected in Cardiff and Reading, the region's primary workplace locations, to build relationships, understand colleague needs and support workplace performance outcomes. Regular travel across South West England and Wales to support colleagues, stakeholders and workplace activity across the region. Occasional national travel to work alongside the wider Workplace team, attend team events, leadership sessions, workplace openings and key business activities. Hybrid working with flexibility to work remotely when not travelling or attending workplace locations. • Workplace Performance & Experience Own workplace performance outcomes across the South West England & Wales region, driving utilisation, colleague experience and behavioural adoption. Ensure workplaces are used effectively and as intended for collaboration, learning, decision‑making and connection. Monitor workplace performance data, identifying trends, risks and opportunities and implementing targeted interventions to improve outcomes. Drive continuous improvement in colleague experience by identifying friction points and opportunities across the workplace journey. Deliver value‑for‑money improvements and develop business cases where investment or change is required., • Leadership & Influence Partner with business leaders and managers to embed effective workplace behaviours, activity‑based working and successful hybrid working practices. Influence workplace outcomes by proactively addressing under‑utilisation, misuse or behaviours that do not align with workplace, safety or security standards. Provide insight‑led recommendations to improve workplace effectiveness, productivity and colleague experience. Act as a trusted advisor to leaders, helping teams maximise the value of workplace environments., • Regional Integration & Governance Act as the regional integrator across Workplace, Facilities Management, Health, Safety and Environment (HSE), Security and business leadership teams. Ensure consistent workplace standards are maintained across all locations within the region. Support governance processes by providing data, insight, recommendations and assurance on workplace performance. Enable safe, secure and highly effective workplace environments for colleagues and visitors. Escalate risks and opportunities where intervention is required to improve workplace effectiveness and colleague outcomes., • Community & Inclusion Foster an inclusive workplace experience that supports wellbeing, accessibility and belonging. Partner with Trade Unions, colleague networks, charity partners and local stakeholders to deliver key moments that matter for colleagues and communities. Support colleague engagement, readiness and adoption of workplace initiatives, changes and improvements., • Regional and senior business leaders., • Local site leadership teams., • Workplace leadership and programme delivery teams., • Facilities Management partners and service providers., • Health, Safety and Environment teams., • Security teams., • People Partners and Centres of Excellence., • Health and Wellbeing teams., • Technology and Digital teams., • Finance and Procurement teams., • Trade Union partners., • Communications teams., • External suppliers and delivery partners., • Experience managing or influencing performance across multiple sites, regions or operational environments., • Experience improving colleague, customer or workplace experiences through insight‑led interventions., • Proven ability to influence senior stakeholders and drive behavioural change without direct authority., • Experience leading cross‑functional initiatives and delivering measurable improvements., • Experience working within complex organisations and balancing the needs of multiple stakeholder groups., • Strong analytical capability with the ability to interpret data, identify trends and translate insight into action., • Excellent communication, engagement and influencing skills., • A proactive and solutions‑focused approach to problem solving., • Strong stakeholder management and relationship‑building skills., • The ability to balance strategic thinking with operational delivery., • Systems‑thinking capability, understanding how people, space, technology and processes combine to deliver workplace outcomes., • Knowledge Understanding of workplace strategy, workplace transformation and workplace performance., • Knowledge of hybrid working and activity‑based working principles., • Awareness of workplace operations and facilities management environments., • Understanding of workplace health, safety and wellbeing requirements., • Appreciation of how physical environments support productivity, culture and colleague experience., • Qualification in Workplace, Real Estate, Facilities Management, Service Design, Organisational Development, Business Management or a related discipline, or equivalent professional experience., • NEBOSH General Certificate (or willingness to work towards achieving the qualification). We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. We’re a family of brands revolutionising how we power the planet. When it comes to energy, no one does it like us. We make it, store it, move it, sell it and mend it. We’re made up of 12 different businesses, but united by our purpose as Centrica. We’re energisers. Our journey to a greener, fairer future is powered by individuals like you. Through innovative green products, intelligent energy solutions and developing smarter ways to use and save energy, we’re not just part of the energy transition, we’re leading it. Our commitment goes beyond sustainability. Together we’re bringing our collective energies to create positive change in our local communities. If you immerse yourself in our fight to change tomorrow, you might just find your why. We’re looking for people to add to our culture – not fit in with it. We're building a community where you can be unapologetically you, where differences are celebrated, and where everyone can belong. Real inclusivity also means supporting the different realities our people face. That’s why we have the UK’s best Carers Policy and are continually building our approach to flexibility and wellbeing. Of course, we love having fun too. We’re a people place after all. #J-18808-Ljbffr

Galderma is the emerging pure‑play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science‑based portfolio of premium flagship brands and services that span the full spectrum of the fast‑growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand the skin shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. The Head of Commercial Operations & Digitalization is responsible for leading the design and execution of the digital and commercial enablement strategy – ensuring that systems, tools, and processes empower customer‑facing teams to deliver a seamless, high‑impact customer experience. This role is forward‑thinking and execution‑driven, balancing short‑term delivery needs with long‑term transformation goals. As part of the Country Leadership Team, this role reports into the General Manager Canada and is supported by the regional team and a strong partnership with all local Business Unit heads, shaping the commercial roadmap while ensuring fast, pragmatic execution across customer touchpoints and digital initiatives. • Strategic Integrator: Able to connect commercial strategy, systems, and execution into one coherent operating model., • Digital Enabler: Champions technology adoption with measurable business impact., • Operator and Innovator: Balances operational excellence with forward‑thinking strategy., • Collaborative Leader: Builds trust and alignment across functions., • Data‑Driven Decision Maker: Uses insights to guide strategy and execution., • Commercial Systems Enablement: Lead the optimization and integration of commercial systems (CRM, digital sales tools, analytics platforms) to enhance visibility, agility, and decision‑making; ensure systems and data platforms are intuitive, actionable, and aligned with business needs; partner with regional/global digital and IT teams to localize tools and drive adoption across sales and marketing teams; establish KPIs and performance dashboards to monitor commercial effectiveness and customer engagement., • Customer Experience & Journey Design: Own the design and continuous improvement of the end‑to‑end customer journey, ensuring every touchpoint (digital and physical) delivers a consistent and differentiated experience; collaborate with the commercial and support teams to map customer pain points and drive improvements that enhance satisfaction and loyalty; champion customer‑centricity across the organization by embedding customer insights into business planning and performance reviews; implement metrics and feedback loops to measure experience quality and commercial impact., • Digitalization & Process Excellence: Lead the digitalization roadmap, identifying opportunities to automate, streamline, and digitize commercial operations; introduce innovative tools and practices to enhance productivity and data‑driven decision‑making; serve as a change agent, fostering a culture of continuous improvement and experimentation., • Business Planning & Execution: Lead key strategic projects as part of the annual business planning; drive operational discipline and agility by simplifying processes and ensuring focus on high‑value initiatives; provide commercial insights, scenario analyses, and forward‑looking recommendations to the GM and leadership team., • Leadership & Collaboration: Act as a trusted advisor and key member of the Country Leadership Team; lead and coach a small, high‑performing team, balancing strategic vision with hands‑on delivery; work cross‑functionally to ensure alignment and effective execution of commercial priorities., • 10+ years of experience in commercial operations, business planning, or digital transformation within a multinational or high‑growth environment (Pharma/FMCG)., • Strong understanding of CRM systems, data analytics, customer experience design, and digital sales enablement., • Proven ability to translate strategy into execution and drive measurable business impact., • Exceptional analytical and problem‑solving skills, with strong business and financial acumen., • Collaborative leadership style with the ability to influence across functions and levels., • Customer‑obsessed mindset with a passion for innovation and simplification., • Proactivity and ability to handle multiple responsibilities, priorities, tasks, and projects simultaneously., • Degree in Business, Marketing, Engineering, or related field; MBA preferred. Seniority level: Executive Employment type: Full‑time Job function: Business Development and Sales; Industry: Pharmaceutical Manufacturing #J-18808-Ljbffr

Why choose us? Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050. What's in it for you? • 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell), • Hybrid working options., • Automatic enrolment into our Employee Participation Scheme., • Enhanced Maternity leave. Paternity and Adoption leave., • 24/7 free and confidential employee assistance service., • Simplyhealth plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP., • Life Insurance (4 x annual salary), • Pension matching scheme (up to 5% of salary), • Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support. What's the role? This role is a senior technical leadership role within the Engineering function, responsible for defining, governing, and delivering multi-utility design and strategy across Gas, Electricity, Water and Telecoms projects. A core element of the role is providing technical leadership and professional development support to circa 5-10 engineers, including acting as a mentor to support engineers progressing towards Incorporated and Chartered Engineer status. The role strengthens early-stage technical capability, ensuring high-quality utility plan provision, feasibility studies, and strategy outputs that reduce risk, improve commercial outcomes, and support successful procurement and construction delivery. This role is offered on a 40 hour contract, Monday to Friday, and hybrid working is available (2 days in office 3 days at home on average). Key Responsibilities: • Lead and own multi-utility technical strategy across Gas, Electricity, Water and Telecoms., • Set and maintain design and feasibility standards, templates, and governance across the Engineering team., • Lead, mentor, and technically develop a team of Project Engineers, including supporting and mentoring individuals working towards Incorporated or Chartered Engineer status., • Act as a senior technical authority and escalation point for complex or high-risk sites and developments., • Oversee preparation of feasibility studies including routes, capacity, costs, risks, and programme impacts., • Provide technical input to procurement strategy including scope definition, quotation reviews, and engagement with utility providers and delivery partners., • Provide senior technical leadership during delivery for selected projects through construction, technical issue resolution, and close-out., • Support professional development planning, competence assessment, and evidence-building for engineers seeking professional registration., • Build capability within the team and embed a culture of continuous improvement, knowledge sharing, and technical excellence., • Ensure compliance with safety, quality, technical governance, and data management requirements., • Undertake any other duties as required. To be considered for this role we would love you to have/be: • HNC Level 5 (or equivalent) in an engineering, utilities, or construction-related discipline., • Extensive experience in multi-utility design, feasibility, and strategic engineering roles., • Demonstrable experience mentoring engineers and supporting professional development., • Experience acting as a formal mentor or advisor for professional registration. Recognized technical authority with credibility across multiple utility disciplines. Strong coaching and mentoring capability with a commitment to developing others., • Excellent written and verbal communication skills, including formal technical reporting., • Commercial awareness with a practical, risk-based approach to decision making., • The ability to translate complex technical issues into clear, client-ready recommendations. #LIHybrid #J-18808-Ljbffr

Sales Advisor | Cardiff | Up to £36k + Uncapped Commission We're looking for a commercially driven Sales Advisor with a strong telecoms or target-led sales background to join a premium retail environment experiencing impressive growth. This is not a passive, transactional role. It suits a Sales Advisor who thrives on approaching customers, building rapport quickly, and confidently converting conversations into sales. If you're used to working to targets, handling objections, and driving upgrades or add-ons, you'll feel right at home here. The Role Drive personal sales performance and exceed individual KPIs as a Sales Advisor Proactively approach customers and create meaningful conversations Convert footfall into sales through confident, consultative selling Maximise ATV through add-ons, cross-selling, and upselling Maintain high standards across the shop floor Contribute to a motivated, high-energy team culture About You Background in telecoms, mobile sales, broadband, utilities, or another target-driven sales environment Proven track record of hitting and exceeding sales targets as a Sales Advisor Confident initiating conversations and overcoming objections Energetic, resilient, and commercially focused Polished, professional, and comfortable in a premium setting Motivated by commission and performance-based rewards Package Competitive basic salary Uncapped commission structure Clear earning potential linked to performance Opportunity to join a growing premium retail brand with progression potential This is a great opportunity for a strong Sales Advisor who enjoys the thrill of closing and wants to bring that drive into a premium retail environment. If you're target-focused, confident on the floor, and motivated by commission, please apply now. BH37484 TPBN1_UKTJ

TwoScore - HSEQ Recruitment is assisting a growing renewable energy and infrastructure business in finding a Health & Safety Advisor. The role covers development and construction phases across major energy projects, with a Cardiff base and hybrid travel across South Wales. You will conduct site inspections, audits and CDM compliance reviews, advise on risk management, and drive safety governance and continuous improvement across projects. #J-18808-Ljbffr

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As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedication

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

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About the Role Our people are at the heart of everything we do, and we're looking for an experienced HR professional to join our Shared Service Centre as an HR Services Operations Team Leader.This is an exciting opportunity for a highly organised, people-focused leader to oversee our HR Operations

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