Enforcement officer jobs in IsleworthCreate job alerts

Trainee Enforcement Agent (full training provided)\nBasic Salary: £25,000, increasing to £27k following training | OTE: £45,000-£60,000 per year + company vehicle\n\nHours: Monday to Friday (37.5). Start times from 6am.\nLocation: London - we have vacancies in the following postcodes: SE, NW, W\n\nWould you like to become a full-time salaried Enforcement Agent?\n\nWe have permanent Full-Time opportunities for trainee Enforcement Agents. Supported by a full 12-week training programme this is a role with real impact. You’ll manage complex and sensitive situations and execute warrants with professionalism and integrity.\n\nYou will support local authorities by working with residents and business owners to bring their unpaid council tax or business rates up to date, whilst ensuring fairness, and delivering the highest standards of legislative practice - all while gaining a City & Guilds certification and developing a respected professional pathway with ongoing opportunities to grow.\n\nExperience required:\n\n A full UK driving licence with no more than 6 points. You must have held your driving license for at least 12 months.\n\n Strong communication skills with the ability to handle sensitive conversations\n\n Self-motivated and results focused with a motivation to exceed personal targets.\n\n Able to use sound judgement to reach fair, practical decisions.\n\n Be able to professionally and fairly assess people and their circumstances, navigate challenging cases and demonstrate empathy as required\n\n Good IT skills\n\nWhat You’ll Do\n\n Carry out enforcement activity, including executing Liability Orders.\n\n Make in‑person visits, assess circumstances, and secure payments or recover goods.\n\n Manage a varied caseload, using investigative skills to locate individuals, with a strong focus on persistent evaders and high‑priority cases.\n\n When needed, lead sensitive conversations - including with vulnerable people - using empathy, professionalism, and calm conflict resolution.\n\n Maintain accurate records, manage payments, and ensure full compliance with regulatory, legal, and operational requirements.\n\n Work flexibly, including early mornings, some evenings, and occasional weekends, with travel and overnight stays where required.\n\nWhat is offered;\n\n Competitive salary and uncapped commission once training is completed.\n\n Full training and support to achieve City & Guilds Taking Control of Goods Certification – there may be a travel requirement during your 12 week training period.\n\n 25 days annual leave + bank holidays\n\n Enhanced family benefits, including comprehensive maternity and paternity packages.\n\n Health cash-back plan to support your wellbeing.\n\n Exclusive staff perks, including discounts on high-street shopping, travel, leisure activities, and wellness programmes.\n\n Company van, fully equipped to support your work.\n\n Fuel card and work phone to keep you connected and ready for success.\n\n * Pension scheme offering long-term peace of mind.\n\nEstablished as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.\n\nMomentum Recruitment covers the following markets.\n\nCorporate Security\nSecurity Guarding - Management & Operations\nSecurity Guarding - Officer & site personnel staff\nRetail Loss Prevention, Audit & Fraud\nHSEQ (Health, Safety, Environmental & Quality Assurance)\nFacilities Management - Hard (M&E) & Soft Services\nSecurity Sales & Business Development\nElectronic Security\nRisk Management

Job Title: Parking Appeals and Monitoring Officer\n\nLocation: Hounslow - Hybrid working - 1 day a week in office\n\nHourly rate £19.78 PAYE / £26.27 UMB Per Hour\n\nContract Length: 6 -month contract (possibility of extension)\n\nWorking Pattern: Full Time, Monday - Friday, 36 hours, Flexible hours 8am-7pm (core hours, 10am-12pm and 2pm-4pm. First few weeks, 9am-5pm)\n\nASAP Start\n\nAbout the Role\n\nWe are looking for a motivated and detail-oriented Appeals and Monitoring Officer to join our busy Parking and Customer Engagement team.\n\nIn this role, you will take ownership of investigating and responding to formal representations and appeals relating to Penalty Charge Notices (PCNs). You'll play a key part in ensuring cases are processed accurately, fairly, and within statutory timescales, helping us deliver a high-quality service to residents and businesses.\n\nThis is an exciting opportunity for someone who is analytical, outcome-focused, and thrives in a fast-paced environment.\n\nKey Responsibilities\n\nInvestigate and respond to all formal representations, appeals, and correspondence relating to PCNs\nAssess cases in line with legislation, council policies, and procedures\nPrepare and submit evidence packs for adjudication hearings, attending hearings where required\nLiaise with legal services, courts, and enforcement agencies as part of the statutory process\nEnsure performance targets for quality and productivity are consistently met or exceeded\nMonitor and report performance data as required\nManage incoming queries via email and provide support to customer services teams\nIdentify and escalate issues relating to parking infrastructure and enforcement processes\nSupport contract monitoring activities and contribute to continuous service improvement \n\nWhat We're Looking For\n\nExperience working in a similar parking or notice processing role (in a local authority environment preferred)\nStrong knowledge of parking enforcement legislation and statutory processes\nExcellent attention to detail and ability to make well-reasoned decisions\nStrong organisational skills with the ability to manage and prioritise workload effectively\nConfident communicator with experience handling written correspondence\nProficiency in Microsoft Office (Word, Excel, Outlook)\nA proactive, flexible, and customer-focused approachDesirable:\n\nCity & Guilds Level 3 Award in Notice Processing \n\nAbout You\n\nYou'll be:\n\nHighly motivated and able to work both independently and as part of a team\nOrganised, efficient, and committed to delivering high-quality outcomes\nAdaptable and solutions-focused with a strong sense of accountability \n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities.\nWorking across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes.\nKey Responsibilities\nManage a patch of properties, delivering effective tenancy and neighbourhood management services.\nAct as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues.\nManage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches.\nInvestigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required.\nCarry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements.\nWork closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues.\nSupport residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention.\nPrepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary.\nEnsure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures.\nContribute to service improvement by identifying trends, sharing insights, and recommending changes to practice.About You\nWe are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment.\nYou will also bring:\n\nExperience in housing management, tenancy management, or a similar customer-facing role\nKnowledge of housing legislation and tenancy law (desirable)\nExperience dealing with ASB, complaints, or complex resident issues\nStrong organisational skills and ability to manage competing priorities\nAbility to work independently and as part of a team\nA commitment to equality, diversity, and delivering fair outcomes for residentsIf you have the relevant skills then please apply today

Billing & Collection Officer\n\nRate of pay: £18.65 PAYE / £24.65 Umbrella per hour\n Job Type: Temporary (until December 2026)\n Location: Wembley\n\nAn opportunity has arisen for a Billing & Collection Officer to support the billing, collection, and recovery of a range of debts. This role ensures accurate administration and maximises income collection in line with legislation, policy, and best practice. You will handle customer queries, maintain records, and manage recovery processes while delivering high-quality customer service across multiple channels.\n\nDay-to-Day Duties\n\nAdminister billing and collection across Council Tax, Business Rates, Adult Social Care Debt, Parking, Sundry Debt, and Housing Benefit Overpayments\nIdentify liable parties, assess liability periods, and apply discounts, exemptions, and reductions\nMaintain accurate and up-to-date billing and customer records across systems\nRespond to customer enquiries via phone, email, correspondence, face-to-face and online channels\nManage cases through recovery stages to maximise collection and reduce arrears\nNegotiate payment arrangements, considering customers' circumstances and ability to pay\nMonitor payment plans and take further recovery action where required\nProcess and update data in line with information governance and data protection policies\nHandle complaints, service requests, FOI and SAR queries accurately and on time\nLiaise with internal teams, external stakeholders, enforcement agents, and relevant agencies\nSupport fraud prevention activity and investigations where required\nSubmit updates to the Valuation Office Agency (VOA) and resolve discrepancies\nAssess cases for hardship relief or write-offs in line with policy\nCarry out reconciliations and manage housekeeping tasks (e.g. payment exceptions, suspense accounts)\nContribute to service improvements and process enhancements\nManage complex recovery cases including bankruptcy, charging orders, and committal proceedings\nInvestigate complex enquiries, complaints, and account issues\nSupport and mentor junior staff where required\nHandle member enquiries and draft responsesExperience Required\n\nExperience in a customer-facing role handling enquiries, transactions, and complaints\nExperience working with administrative processes and adapting to service needs\nExperience managing data accurately and handling confidential information\nUnderstanding of debt recovery and billing processes (Council Tax desirable)\nGood working knowledge of Microsoft Office (Excel, Word, Outlook) and case systems\nStrong numeracy and literacy skills\nExperience delivering services across multiple access channelsSkills & Abilities\n\nStrong customer service skills with the ability to support a diverse customer base\nAbility to handle sensitive or challenging situations calmly and professionally\nExcellent communication skills (written and verbal)\nAnalytical thinking and problem-solving ability\nStrong organisational skills with the ability to meet deadlines\nAbility to work independently and as part of a team\nConfidence in interpreting legislation, policies, and procedures\nNegotiation and influencing skills to support recovery outcomes\nHigh attention to detail and accuracy\nAbility to maintain confidentiality and act with integrityTo apply, please submit your CV detailing your relevant experience

School Attendance Service Officer- North West London Are you a passionate School Attendance Service Officer looking for your next role? 4Recruitment Services are currently recruiting for a School Attendance Service Officer to work in Elective Home Education & Child Employment Service based in The Northwest London area. Pay Rates: £23.81 - £31.35 per hour Umbrella Rate Information the Role We are seeking a committed and experienced School Attendance Service Officer to lead on Elective Home Education (EHE) and Child Employment responsibilities within a busy and dynamic service. This is an exciting opportunity for a highly motivated professional with strong safeguarding knowledge and experience of working with children, families, schools and multi-agency partners. The successful candidate will play a key role in ensuring children receive a suitable education, are safeguarded effectively, and that all child employment and performance legislation is adhered to. Key Responsibilities Lead on Elective Home Education casework and provide advice and guidance to schools, families and professionals. Work collaboratively with schools, admissions, inclusion services, early help, social care and Children Missing Education teams where there are concerns regarding a child’s education or welfare. Investigate breaches under the Education Act 1996 and take enforcement action where appropriate, including issuing Penalty Notices...

Brent, London £21.41 per hour (PAYE) / £28.19 per hour (Umbrella) We are currently recruiting for an experienced Income Project Officer to join a busy Housing Management team within a London Borough on a 3-month temporary contract. This is an excellent opportunity for a proactive housing professional to play a key role in income maximisation and tenant support. The Role As an Income Project Officer, you will be responsible for maximising rental income through effective arrears management, providing support to tenants, and delivering targeted income recovery projects across a range of housing services. Key Responsibilities Maximise income through rent collection and arrears management across varied tenures Provide advice and support on welfare benefits, including Universal Credit Engage directly with tenants through home visits and case management to resolve arrears issues Work across services to deliver a joined-up, person-centred approach Monitor accounts and take appropriate action to reduce arrears and prevent debt escalation Support tenancy sign-ups to ensure rent is collected from day one Prepare reports and maintain accurate records in line with performance and compliance requirements Identify and manage fraud risks and misrepresentation cases Attend court and enforcement proceedings where requiredAbout You We're looking for candidates who have: Experience in income collection, rent arrears, or housing management Strong knowledge of housing benefits and welfare reform Experience supporting vulnerable tenants and complex cases Excellent communication and negotiation skills Ability to manage a busy caseload independently Good IT skills and experience using housing or case management systems A proactive, customer-focused approach with a strong sense of accountabilityWhat's on Offer Competitive rate: £21.41 PAYE / £28.19 Umbrella Opportunity to contribute to a high-performing income service Valuable local authority experience Immediate start available

Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: £23.05 per hour PAYE £30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Officer Location: Brent Job Type: Full-time temp until March 2027 Rate of pay: £22.41 PAYE or £29.51 Umbrella per hour We are seeking a Housing Officer to oversee a portfolio of housing, ensuring high-quality tenancy management, maximising tenant satisfaction, and maintaining compliance with all statutory and regulatory requirements. This role is pivotal in managing the tenant journey from let to re-let, ensuring tenants live in safe, suitable, and affordable homes. Day-to-Day Responsibilities: Manage all aspects of the tenancy lifecycle, ensuring a high level of service and tenant engagement. Handle complex cases with a proactive and commercial approach to deliver successful outcomes. Maintain up-to-date and accurate resident records and data, ensuring all interactions are recorded Act as the primary contact for the landlord, maintaining strong relationships with tenants and stakeholders. Lead on estate walkabouts, community meetings, and action plans, ensuring high standards and timely completion of works. Promote digital inclusion, assisting tenants in using online platforms for rent payments and service requests. Support tenants in financial management, ensuring access to benefits and services to meet their rental obligations. Conduct regular health and safety inspections, focusing on compliance and tenant safety. Manage legal processes related to tenancy enforcement and represent the landlord in court cases as necessary. Develop a deep understanding of tenant support needs, linking them to appropriate services. Manage anti-social behaviour and other community issues effectively, using a trauma-informed approach.Required Skills & Qualifications: Proven experience in housing or tenancy management. Strong understanding of housing laws and tenant rights. Excellent communication and interpersonal skills. Ability to work independently with a high degree of autonomy. Proficient in using IT and communication systems for mobile working. Experience in handling legal aspects of tenancy and property management.To apply for the Housing Officer position, please submit your CV detailing your relevant experience in this role

Civil Enforcement Officer** Must have previous experience as a Civil Enforcement Officer. Key result areas/overview Civil Enforcement Officers (CEOs) patrol the streets. Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption. They work together with CCTV cameras to issue tickets (Officially known as "penalty charge notices" or "PCNs") to vehicles that do not comply with parking regulations. The Dimensions of this role • Issue PCNs to vehicles that are parked in contravention of the parking regulations Record evidence and observations to monitor vehicles parking Report any equipment that is in need of repair, so we can get it fixed as quickly as possible Report other problems with the signs, lined or activity on street Report abandoned vehicles to management The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. Uniform will be provided for the role; however you will be expected to provide your own black shoes. You will be required to work 40 hours + hours per week, Monday to Sunday, on a rota basis, between the hours of 7.00am and 9:00pm. So flexibility for the role is essential. This role of Civil Enforcement Officer will pay £19-20 via umbrella company, with overtime available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for the parking department Unity offer referral schemes for all successful referrals at officer level **Previous Parking industry experience is essential for all parking vacancies

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Customer Accounts Officer (Council Tax Recovery) Adecco are recruiting on behalf of Ealing Council for a Customer Accounts Officer specialising in Council Tax Recovery. This is an excellent opportunity to join a Local Authority team and support the effective recovery of council tax arrears. This is a temporary assignment initially for 3 months. Contract Details: Type: Temporary Pay: £20.76 per hour (PAYE) / £27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid - mainly home-based, with attendance required in the office for court hearings. * Hours: Full time, 35 hours per week (Monday to Friday) The Role: As a Customer Accounts Officer, you will play a key role in supporting the collection and recovery of council tax, ensuring processes are carried out in line with relevant legislation and procedures. The role will involve case management, attending court hearings when required, and liaising with residents regarding outstanding balances. Key Responsibilities: To maintain the Council Tax records for the team using office computer systems in accordance with laid down procedures. To ascertain and check all necessary information, using permitted sources and by liaison with other council sections and outside organisations, to determine the persons legally liable to Council Tax. To carry out further enquiries and investigations as necessary to verify particular circumstances. To amend the records promptly on becoming aware of any changes to liability. To assist more junior, temporary or less experienced accounts staff, and work experience students, by providing day to day advice and guidance on using the system and procedures. To deal promptly and efficiently with Council Tax customers, their agents, and other persons and organisations with a legitimate interest, by telephone, in writing, by email and in person (whether at the reception or at the magistrates court). At all times having regard to the council's Equality & Diversity Policy, the provisions of the Data Protection legislation and adherence to the objective to deliver services to a high level of customer care. To properly record dealings with customers. To record, report and resolve complaints from customers, and/or referring more complex and contentious matters to the senior officer or manager. To process applications for discounts, disregards and exemptions promptly and efficiently, requesting further information or inspections where necessary. To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre -enforcement letters, committal warnings and committal summonses). To assist in the checking of summons prelists, liability order lists, civil enforcement (bailiff) prelists and other arrears listings to ensure appropriate enforcement action is taken, recovery action held or cancelled when necessary, or that recommendations/referrals are made to a more senior officer. To use negotiating skills and exercise discretion to make and monitor arrangements with defaulting Council Tax customers, in accordance with laid down procedures and with regard to the particular facts in each case. In conjunction with the returns on financial information request forms, determine suitable cases and issue the necessary documentation for attachments of earnings, deductions from Income Support/Job Seekers Allowance, and referrals to bailiffs. If appropriate, identify and refer cases for committal proceedings, attachment of members' allowances, Charging Orders, or insolvency proceedings. To assist the Customer Accounts Manager in representing the Council in court proceedings, including making payment arrangements with customers at the Magistrates Court. To discuss and obtain income and expenditure details with customers for means enquiries at committal courts. To maintain accurate payment and instalment details on customer accounts and in particular to promote direct debit as a preferred method of payment. Carry out credit and debit card transactions with customers, whether by telephone, or through letters or emails. Essential Skills and Experience: Experience in council tax recovery Knowledge of council tax legislation Knowledge of NEC/Northgate systems Strong communication and customer service skills Ability to manage workload effectively and meet deadlinesApply Now - if you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Private Housing Standards Officer Location: West London Rate: £31 per hour Umbrella Contract: 3-Month Ongoing Contract Hours: Monday to Friday, 9:00am – 5:00pm Working Pattern: 4 Days Onsite / 1 Day Remote . Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector. Conduct property inspections and assess hazards using the Housing Health and Safety Rating System (HHSRS). Investigate reports of sub-standard Houses in Multiple Occupation (HMOs). Undertake HMO licensing inspections and compliance assessments. Advise landlords, managing agents and tenants on housing standards and legal requirements. Prepare schedules of work and negotiate improvements with property owners. Take informal and formal enforcement action where necessary. Draft and serve statutory notices in accordance with the Housing Act 2004 and associated legislation. Monitor compliance with enforcement actions and undertake follow-up inspections. Support policy development and initiatives aimed at improving housing standards across the borough. Maintain accurate records and prepare detailed reports and case files.Essential Experience We are keen to hear from candidates with experience in: Private Sector Housing Enforcement. HMO Licensing and Regulation. Housing Health and Safety Rating System (HHSRS). Investigating poor living standards and housing condition complaints. Housing Act 2004 enforcement. Environmental Health or Housing Standards functions within a local authority setting. Preparing and serving statutory notices and enforcement documentation. Managing complex housing enforcement cases from investigation through to resolution.Knowledge & Skills Strong understanding of the Housing Act 2004 and associated housing legislation. Knowledge of HMO licensing regulations and management standards. Experience applying HHSRS assessments in residential properties. Excellent investigative and problem-solving skills. Strong communication and negotiation abilities. Ability to manage a varied caseload and work independently. Competent report writing and case management skills. Do you have experience in HMO licensing, poor living standards investigations, HHSRS assessments and Environmental Health?If so, we'd love to hear from you

We are currently looking for an experienced Private Housing Standards Officer to join a busy Private Sector Housing service. This Private Housing Standards Officer role will focus on improving housing conditions through inspections, enforcement, HMO regulation and housing standards interventions across the private rented sector. The successful candidate will investigate housing condition complaints, undertake HHSRS inspections and take enforcement action where required. This Private Housing Standards Officer position would suit someone with previous experience within private sector housing, housing enforcement or environmental health services. The Role - Investigating complaints relating to poor housing conditions and disrepair. - Carrying out HHSRS inspections and property assessments. - Investigating HMO complaints and monitoring licensing compliance. - Taking informal and formal enforcement action to improve housing standards. - Serving statutory notices and preparing legal case files. - Supporting mandatory, additional and selective licensing schemes. - Investigating empty homes and supporting initiatives to bring properties back into use. - Supporting compliance with Minimum Energy Efficiency Standards (MEES). - Maintaining accurate case records using Uniform and other systems. - Attending courts, tribunals and legal proceedings where required. Key Requirements - Previous experience working as a Private Housing Standards Officer, Private Sector Housing Officer, Housing Enforcement Officer or Environmental Health Officer. - Experience carrying out HHSRS inspections and assessments. - Knowledge of the Housing Act 2004 and private sector housing legislation. - Experience investigating housing condition complaints and HMO cases. - Experience taking enforcement action and preparing legal case files. - Experience working with licensing schemes and housing standards enforcement. What You Need to Do Now If you are interested in this Private Housing Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Private Housing Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Housing Standards Officers, Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from private sector housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Safer Communities Officer (Grade 9) Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: £23.05 per hour PAYE £30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer to support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Housing Officer Location: West London (Office-Based) Rate: £29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systemsEssential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration

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