Interim Housing Officer
17 days ago
Torquay
Interim Housing Officer – Devon Contract: 3 months (with potential extension) Rate: Negotiable hourly rate (DOE) Location: Devon We are seeking an experienced Interim Housing Officer to join a busy housing provider in Devon on an initial 3-month contract. This is a hands-on role managing a complex patch of up to 100 properties, requiring strong tenancy management skills and the ability to handle challenging cases with confidence and professionalism. Key Responsibilities • Manage a defined patch of residential properties, delivering a high-quality housing management service, • Handle anti-social behaviour (ASB) cases, including investigation, enforcement, and partnership working, • Support vulnerable residents, working with external agencies to sustain tenancies, • Manage and reduce rent arrears, including recovery action and tenant engagement, • Respond to and manage cases relating to damp and mould, ensuring compliance with Awaab’s Law and internal policies, • Carry out tenancy visits, inspections, and risk assessments, • Maintain accurate records and ensure compliance with all relevant housing legislation Requirements • Proven experience in a Housing Officer / Tenancy Management role, • Strong working knowledge of ASB case management, safeguarding, and tenancy law, • Experience dealing with complex and high-demand patches, • Understanding of Awaab’s Law, damp and mould regulations, and property compliance, • Ability to manage arrears and engage effectively with tenants in difficult circumstances, • Excellent communication, organisation, and problem-solving skills, • Full UK driving licence and access to a vehicle (preferred) What’s on Offer • Competitive, negotiable hourly rate, • Flexible working arrangements, • Opportunity to make an immediate impact within a supportive team, • Potential for contract extension Call Ellie Benson on (phone number removed)/(phone number removed) to discuss