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Customer Experience Supervisor You’ll report to the Customer Experience Manager and be responsible for the supervision of the Customer Experience Team. The Supervisor assists the Customer Experience Management team to lead a strong Front of House operation, ensuring that a cost effective and customer focused range of services are consistently provided to the highest standards. The successful candidate will supervise a team that will deliver and exceed targets; and proactively contribute to the venue’s profitability by initiating ideas, systems and projects which will maximise sales and minimise costs. They will support a positive, forward thinking, innovative and customer focused culture within the team and to develop and nurture a strong multi-skilled and adaptable workforce. Ensuring the customer is at the centre of everything we do, and that the wider team have a continuous awareness of and will deliver and exceed all customers’ expectations. The successful candidate will build and protect key relationships with Customers, Promoters, external suppliers and internal colleagues. Please note, your role may involve working with children or vulnerable people. Key responsibilities Retail Operation • Supervise the Customer Experience Team to deliver a seamless Front of House operation., • Support the Front of House operation to ensure aspects can be flexed to help achieve greater profits and assist with the implementation of new procedures., • Ensure the team are maximising all sales at every opportunity whilst keeping shift length to a minimum., • Ensure the Front of House operation is presented to the highest standard., • Positively communicate with customers on all feedback received during a performance., • Deliver excellent customer service at all times., • Support the team in creating a strong customer centric culture., • Maximise sales and support the delivery of all Key Performance Indicators, which include, but are not limited, to Spend Per Head., • Stock Control., • Liaise with internal colleagues to ensure an excellent customer experience and maximise sales opportunities., • Supervise and motivate staff as required, monitoring, and appraising their performance and assisting with any training required for their future development., • To support, where necessary, with the recruitment and selection of staff., • Respond to the requirements of staff during a shift e.g. till problems, change requests, queue management., • Assist with supervising the health and safety of all customers during their visit to the theatre., • To act as a level marshal in the event of an emergency situation / evacuation., • Be knowledgeable of ATG’s policies and procedures and ensure that these are consistently adhered to by all team members. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential • Experience of supervising a team to maximise sales and consistently achieve targets., • Customer service experience., • Excellent verbal and written communication skills., • Creative problem solver and confident decision maker., • Ability to use initiative., • Skilled in complaint resolution., • Experience of working in a fast-paced environment, managing multiple projects at once., • Proactive and flexible attitude, particularly in approach to unsociable/ long working hours., • Ability to effectively prioritise., • Positive and purposeful, with ability to think creatively to drive revenue and reduce costs., • Enthusiasm for/ interest in the theatre and the work of ATG, and ability to positively and pro-actively engage with all staff at all levels., • Additional F&B or hospitality/ leisure/ events experience. ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. • THRIVE doing what we love (with passion and dynamism), • CONNECT through every act (with collaboration and kindness), • DARE to do different (with curiosity and courage) You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being., • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please email for a confidential discussion. Salary: 13.50 per hourClosing Date:

Kitchen Team Member You’ll report to the Duty Manager on shift. You’ll also work as part of the F&B team, working alongside our Catering Assistants and you may share tasks with them at times. The Café is part of the Princess Theatre, and the team work closely together to ensure customers and audiences receive the best service when visiting our venue. We operate a daytime café menu and pre-theatre dining on show nights. Key responsibilities • Prepare, cook and present dishes to a high standard., • Maintain excellent food hygiene levels in the kitchen, proactively identify risks and ensure company Risk Management policies and guidance are complied with., • Ensure the accurate handling and reporting of stock in line with company procedures., • Work collaboratively as a team member, working well with others to ensure all required tasks are completed. If you have many of these criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. All relevant training will be provided. • Previous experience in a kitchen environment, cooking and preparing food (desirable not essential)., • Qualifications in food hygiene (desirable not essential)., • Understand the impact of the role on the customer experience and its importance to the company., • Great work ethic and care about quality., • Be observant and focused on the customer., • Relate well to others. ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. • THRIVE doing what we love (with passion and dynamism), • CONNECT through every act (with collaboration and kindness), • DARE to do different (with curiosity and courage) You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being., • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please email for a confidential discussion. Salary: 13.25 per hourClosing Date:

Supported Accommodation Support Worker Job Type: Full-time, Part-time, Bank Shift Pattern: 8am 8am shifts Week 1: Monday, Friday, Sunday Week 2: Tuesday, Thursday Part-time: Wednesday, Saturday Job Purpose The purpose of this role is to provide advice, assistance, and practical support to young people living in supported accommodation. The Support Worker will attend to the practical, physical, emotional, and social needs of young people, helping them develop independence and reach their full potential. The post holder will act as a positive role model, building strong and trusting relationships with young people and supporting them to overcome challenges in their lives. All young people must be treated fairly and with respect. Staff are responsible for promoting equality, diversity, and inclusion, and for challenging any behaviour or practice that discriminates against individuals based on race, religion, disability, age, gender, sexual orientation, or any other perceived difference. Key Duties and Responsibilities Supporting Young People Provide high-quality support that meets the physical, emotional, intellectual, social, and cultural needs of young people. Work in line with relevant legislation and guidance including the Children Act 1989 , National Minimum Standards , Every Child Matters , and other applicable frameworks. Create a safe, supportive, and nurturing environment where young people feel secure and protected from harm. Build positive and trusting relationships with young people while maintaining appropriate professional boundaries. Offer unconditional positive regard , promoting self-worth and confidence. Encourage positive behaviour by challenging unacceptable conduct and reinforcing positive, pro-social behaviour. Follow and contribute to each young persons support plan , ensuring it reflects their current needs and goals. Practical Support Assist young people with daily living skills including: Cooking Cleaning Household tasks Basic home maintenance Support young people to develop independent living skills . Key Working Responsibilities Act as a Key Worker or Co-Worker for allocated young people. Ensure support plans are up to date and that individual needs are effectively met. Provide 1:1 support to help young people address past and present challenges. Offer emotional support during times of difficulty or stress. Encourage young people to set goals and support them to achieve their aspirations. Education and Development Support young people in education, training, employment, and extracurricular activities . Where required, provide support within educational settings. Recording and Reporting Maintain accurate and up-to-date records , including: Daily logs Incident reports Planning and review reports Provide written reports for meetings and reviews when required by the line manager. Advocacy and Participation Empower young people to participate in decisions about their lives. Advocate for young people during meetings where they are the subject of discussion. Encourage young people to engage with their local community and build positive social networks. Teamwork and Professional Conduct Work collaboratively as part of a team to achieve the aims and objectives of the service. Attend and actively contribute to team meetings and staff meetings . Maintain effective communication with colleagues. Be familiar with and follow Risk Assessments and Management Plans (RAMP) and support plans. Provide support and guidance to colleagues where needed. Participate in regular supervision sessions in line with National Minimum Standards. Report any concerns regarding practice or conduct in line with whistleblowing procedures . Follow all organisational policies and procedures . General Responsibilities Attend and contribute to young peoples meetings . Drive own vehicle where required (subject to organisational procedures and holding a valid driving licence). Participate in training relevant to the role and maintain an up-to-date training record. Maintain accurate financial records where required. Ensure compliance with Health and Safety regulations to protect yourself, colleagues, and young people. Benefits Company events Company pension Employee discount Employee mentoring program Flexible working opportunities Free parking On-site parking Good transport links Requirements Experience Minimum 1 year experience working with care-experienced young people (required) Skills Strong communication and interpersonal skills Ability to build positive relationships with young people Commitment to safeguarding and promoting young peoples welfare Ability to work independently and as part of a team TPBN1_UKTJ

An established children's care provider is seeking a Children's Registered Manager in Torquay.

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Join us at Urgo Medical as Senior Territory Manager - Advanced Wound Care!. Working as an integral part of matrix team, the Senior Territory Manager will be working collaboratively with marketing and the field sales teams to promote, sell and ensure the growth of On Formulary target brands across th

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