Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.
Role Overview A hands‑on experienced chef who can translate creative dishes into consistent, scalable execution and help steer menu evolution in line with our growth strategy. You’ll be the engine behind day‑to‑day service, quality control, and kitchen discipline. You will work closely with management, helping to ensure that every plate that leaves the pass meets our specifications, cost, and food safety standards while pushing the menu forward. Key Responsibilities Recipe & Spec Control: - Standardise recipes, plating guides, and portion sizes; maintain the master spec file. Service Leadership: - Supervise other chefs on shifts, helping them to manage timing, flow, and clear communication between stations and the front of house. Prep & Hygiene Systems: - Supervise daily prep lists, enforce mise en place standards, and manage cleaning schedules. - Lead shift briefs and on‑the‑fly training to keep standards sharp. Food‑Safety & Compliance: - Conduct spot checks on storage temperatures, date labelling, and FIFO stock rotation. - Maintain accurate HACCP logs; ensure the team’s food‑safety certifications are current. - Act as kitchen lead during Environmental Health Officer inspections. Inventory & Purchasing: - Make daily orders and monitor stock levels Menu Development & Strategic Growth: - Work with the managers to expand and fine‑tune the menu so it aligns with our commercial targets and brand direction. Innovation & Continuous Improvement: - Trial new techniques, ingredients, and equipment; integrate successful ideas into menu rollouts. Culture & Example: - Set the tone for punctuality, hygiene, and teamwork; coach junior chefs toward promotion‑readiness. Qualifications - Proven experience in supervising and managing kitchen staff - Strong culinary skills with a background in food preparation and cooking - Solid understanding of food safety regulations and practices - Experience in restaurant and hospitality settings - Leadership abilities to foster a positive team environment Job Type: Full-time Pay: £36,000.00-£40,000.00 per year Additional pay: Loyalty bonus & Performance bonus Benefits: - Company pension - Cycle to work scheme - Discounted or free food - Employee discount - Sick pay - Store discount Schedule: Weekend availability Experience: Kitchen management: 3 years (required) Licence/Certification: Food Hygiene Certificate (preferred) Work authorisation: United Kingdom (required) Work Location: In person
Job Description: We are looking for highly alert and dependable RESPONSE SECURITY OFFICER to join our team and provide safety and security at events. You will be responsible for ensuring a secure environment for guests, staff, and performers, responding quickly to incidents, and maintaining order throughout the event. Key Responsibilities: Monitor crowd activity and respond to security issues swiftly Enforce event rules and venue policies Manage entry and exit points, conduct bag checks or pat-downs if required De-escalate conflicts and remove disruptive individuals safely Work closely with emergency services and event staff as needed Complete incident reports and maintain clear records Requirements: Valid security license (required) Previous experience in event or crowd control security preferred Strong communication and conflict resolution skills Ability to stay calm under pressure Physically fit and able to stand/walk for long periods Flexible availability, including evenings and weekends What We Offer: Competitive hourly rate Dynamic work environment with various events Opportunities for advancement and further training Supportive and professional team culture
CR WHITECHAPEL LTD is seeking a dedicated and experienced Café Manager to lead the daily operations and continue the growth of our established café in Whitechapel. This is a fantastic opportunity for a motivated individual with a proven track record in hospitality management to take charge of a dynamic and customer-focused environment. Key Responsibilities: Manage the day-to-day running of the café, ensuring smooth and profitable operations. Develop and implement rotas, delegate responsibilities, and monitor team performance. Supervise, support, and train team members to maintain excellent service standards. Analyse sales data, customer feedback, and operational efficiency to improve business strategies. Ensure top-tier customer service, resolving complaints and queries effectively. Oversee stock control, liaise with suppliers, and manage inventory to reduce waste and cost. Enforce compliance with health & safety, food hygiene, and all regulatory requirements. Assist in recruitment, onboarding, and training of new staff to build a motivated and high-performing team. Prepare regular reports on performance and provide actionable recommendations. Support marketing and business development efforts, including product launches and promotions. Skills and Experience Required: Minimum 3 years of experience in a similar managerial or supervisory role within the hospitality or takeaway sector. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities with a customer-first mindset. Competency in Microsoft Office and basic financial/operational reporting tools. Experience in implementing business strategies to drive efficiency and satisfaction. Solid understanding of food hygiene, safety standards, and legal compliance. Ability to lead under pressure and resolve problems proactively. Motivational leadership style with proven experience in team development. Working Hours:** 37.5 hours** per week