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Contact Centre Claims Advisor - York Job Reference: Salary: 26,300Closing Date: 11/27/ :00:00Location: YorkEmployement Type: Full TimeContact Centre Claims Advisor Monday-Friday | 9am-5pm | No weekends or bank holidays | Full-time (37.5 hours) or Part-time (minimum 22.5 hours) Be the voice our members remember. When people contact Benenden Health, its often because they need support, reassurance or guidance. As a Contact Centre Claims Advisor, youll be the person they turn to. One call could be from a member whos confused about their healthcare options. The next might be from someone making a complaint, feeling frustrated, or going through a difficult period in their life. Some conversations will be straightforward. Others will require empathy, patience and professionalism. This isnt about reading from a script or rushing people off the phone. Its about listening, understanding what matters most to each member and helping them find the right outcome. If youre someone who enjoys talking to people, building trust and making a genuine difference through conversation, wed love to hear from you. What youll be doing Every call is different, but your role will include: Supporting members with a wide range of enquiries over the phone Helping members understand the services and support available to them Listening carefully and asking the right questions to understand individual circumstances Supporting vulnerable members and handling sensitive conversations with professionalism and care Managing complaints and ensuring they are resolved or escalated appropriately Recording information accurately using our systems Who succeeds in this role? Successful advisors come from a variety of backgrounds. Some are looking for their first professional role, while others bring years of customer or life experience. What they all have in common is a genuine passion for helping people. Youll be successful in this role if you: Enjoy speaking to people and building rapport quickly Remain calm, professional and empathetic when conversations become challenging or emotional Can adapt your communication style to meet different members needs Are comfortable receiving coaching and feedback and using it to improve Take pride in continually developing your skills and knowledge Can follow processes accurately and consistently Have excellent attention to detail and can confidently navigate multiple systems while speaking on the phone Take ownership of mistakes and learn from them This is a telephone-based role, and youll spend most of your day speaking with members, so youll need to genuinely enjoy helping people through conversation. No contact centre experience? No problem. Were far more interested in your attitude, communication skills and willingness to learn than whether youve worked in a contact centre before! We invest heavily in our people because we want you to succeed. Your induction programme includes: 4 weeks of full-time classroom training (Starting 4 January 2027) 2 weeks in our Coaching Academy, taking live calls with dedicated support Ongoing coaching, feedback and development throughout your career To give yourself the best possible start, youll need to be available for the full six-week training programme and wont be able to take annual leave during this period. Why Benenden Health? With a 120-year history, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same and the opportunities are as diverse as the members we serve. Working for a business with a strong commitment to doing the right thing, you can expect a broad range of benefits, including- Health & Wellbeing: Free Benenden Health membership, Benenden Cash Plan and Employee Assistance Programme Work-Life Balance: Hybrid working and up to 35 days holiday, including bank holidays Financial Benefits: Pension with up to 10% employer contributions, employee discounts and cashback schemes Career Development: Training, professional development and career progression opportunities Lifestyle Perks: Cycle to Work scheme, free onsite gym, free parking at our York office Giving Back: Opportunities to support local charities, employee events and Give As You Earn initiatives We believe that different perspectives make us stronger. At Benenden Health, were committed to creating an inclusive workplace where everyone feels valued, respected and able to be their authentic self. We welcome applications from people of all backgrounds, experiences and communities, and are committed to providing an accessible recruitment process. If theres anything we can do to support you during your application or interview, please let us know. Any offer of employment for this role will be made under Benenden Health terms and conditions. This role may also be relevant to candidates searching for Customer Service Advisor, Contact Centre Advisor, Call Centre Advisor, Customer Support Advisor, Customer Care Advisor, Customer Experience Advisor, Member Services Advisor or Telephone Customer Service Advisor opportunities. What to expect next Weve designed our recruitment process to be simple, straightforward and give you the opportunity to showcase your strengths. Step 1: Apply online Submit your application and upload your CV Step 2: Complete our online assessment Youll answer a series of questions based on situations you may encounter in the role Step 3: Application review Our recruitment team will review your application Step 4: Interview If successful, well invite you to our York office where youll meet the team, learn more about the role and have the opportunity to tell us more about yourself

HV Services Project Manager Operations Manager (HV Services) Home Based Full time, Permanent Do you want to work to make Power for Good? We're the world's largest independent renewable energy company. We're driven by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy. We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them. RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally. Our competitive package offers rewards and benefits including pension schemes, flexible working, and top-down emphasis on better work-life balance. We also offer private healthcare, discounted green travel, 25 days holiday with options to buy/sell days, enhanced family leave and four volunteering days per year so you can make a difference somewhere else. RES currently provides High Voltage Operations and Maintenance (HV O&M) Services to renewable energy assets in the UK & Ireland. Due to increased demand from our clients, we are seeking an HV Projects Manager / Engineer to work alongside our HV Operations Managers. The role will focus on Project & Minor Scheme Management and System Performance whilst growing and improving the service in accordance with company safety, quality, and environmental systems. The key objectives are to maximise the performance from client assets, increase maintenance efficiency and achieve a high level of safety performance. The ideal candidate will have held HV authorisations, experience in project management and be able to put packages of work together, they will also have strong commercial awareness. This is a permanent role that is home based with regular travel to RES offices and operational sites across the United Kingdom and Ireland. The responsibilities of the HV Projects Engineer include: • Develop project plans for minor high voltage projects including cost estimates, timelines, and resource requirements., • Manage the installation of new and replacement high voltage equipment ensuring it is installed correctly and in accordance with regulations and industry standards., • Liaise with equipment manufacturers and suppliers to obtain technical support and advice., • Liaise with the Solar O&M, BESS and Wind projects team on cross boundary projects., • Coordinate with other departments or contractors to schedule minor works and high voltage projects around other site activities., • Monitor performance of high voltage equipment to identify potential issues or faults., • Analyse data from high voltage equipment to identify trends or patterns that may indicate a potential issue., • Investigate high voltage equipment failures to identify root causes and implement corrective actions., • Maintain accurate records of all high voltage equipment and work carried out., • Prepare regulatory reports on high voltage equipment performance and failures., • Ensure compliance with relevant legislation, regulations, and industry standards., • Develop and maintain relationships with external stakeholders such as clients, regulatory bodies, industry association and suppliers., • Provide technical advice and support to other departments or contractors on high voltage equipment matters., • Attend industry conferences and events to keep up to date with developments and trends in the field., • Conduct regular audits of personnel onsite and of high voltage equipment to ensure it is being maintained and managed correctly., • Identify opportunities for process improvement in high voltage equipment maintenance and management., • Review maintenance reports and schedules to ensure all high voltage equipment is being maintained in accordance with the O+M contractual agreements., • Prepare risk assessments and method statements for works on high voltage equipment., • Develop and implement safe systems of work for high voltage equipment maintenance activities., • Knowledge of the key legislation underpinning UK high voltage electrical asset operation and maintenance, • Detailed knowledge of UK industry HV electrical safety rules including HSG85, • Detailed knowledge of HV asset maintenance practices including HSG230, • Knowledge of renewable assets, • Earthing system design, installation, test. Protection system design, installation, test. Relay set up, commissioning, testing., • Strong approach to safe working practices, • Excellent communication skills, • Strong people skills, • Ability to coordinate multiple activities whilst ensuring safety and quality are maintained, • Ability to identify problems, conduct analysis and develop solutions, • Ability to accurately plan high voltage maintenance work including labour, materials, and skills, • Knowledge of renewable assets, • Earthing system design, installation, test. Protection system design, installation, test. Relay set up, commissioning, testing., • Track record of successful commercial and contractual business management, • Track record of solving tough technical and commercial challenges with innovative approaches, • Experience of planning and running projects and minor works on HV equipment., • Full UK driving licence, • Experience in engineering or other relevant qualification, or equivalent industry experience, • IOSH Managing Safely or CITB SMSTS or equivalent, • Holds or previously held SAP, AP, Control Person authorisation under high voltage electrical safety rules (not essential), • NEBOSH diploma, • Prince 2 / PMP qualification At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people. THE WORLD'S LARGEST INDEPENDENT RENEWABLE ENERGY COMPANY 40 YEARS OF EXPERIENCE 21 MILLION TONNES OF CO2 OFFSET PER YEAR 2500 EMPLOYEES #J-18808-Ljbffr

About the job. At National Highways, we're looking for a Senior Network Planner -Resilience to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they adopt best practice, intelligence insights and ad-hoc changes for maximum customer benefit. This is a hybrid working role and will be based from our Bristol or Exeter office. Please note that you will be required to drive as part of your role, and you will need to have no more than 3 points to be considered for this position and during employment. Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery. Providing advice and consultancy where required to minimise the impact to Operations in the event of an emergency. To develop and recommend best practice methods for the ongoing improvement of processes and activities in scope. Proactively liaising with regional Operations colleagues (e.g. Service Delivery and Scheme Delivery) and wider internal and external stakeholders (local authorities and local resilience forums) to minimise the impact of planned and unplanned events on customers. Manage Network Resilience funding, identifying proposed schemes, liaising with service providers to develop opportunities, prioritising funding aligned to risk. Experience in contingency and business continuity planning and understanding of business objectives for resilience. • Knowledge and understanding the Civil Contingency Act 2004 (desirable), • Experience of creating, developing response plans including managing debriefs (desirable), • Ability to implement company crisis management procedures and policies., • Good communications and stakeholder management skills. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. #J-18808-Ljbffr

No previous fundraising or sale. Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Lunnasting Primary School is a non-denominational school located in Vidlin. Sign Along/Makaton experience desirable, or willing to do training. A relocation package does not apply to this post.

Experience of children and young people, Ability to communicate orally with children and adults, Caring nature, responsive and an awareness of the needs of young children is also essential. If not already registered with SSSC, you will be required to do so as Support Worker of Day Care of Children S

If applying in Scotland, Wales, or Northern Ireland, you’ll need the relevant SSSC, SCW, or NISCC registration (not required in England). At least 3 months’ experience working with children or young people (in the last 3 years). We do what’s right, even when no one is watching.

Please note that being appointed to the Supply Register does not guarantee any minimum hours per week; pay is calculated based on actual hours worked. Although a qualification is not essential to apply for this post you should have relevant experience with children and/or young people and demonstrat

Supervisory experience in pharmacy or retail (e. Please do not contact the recruiter directly. Up to 30% discount at Superdrug for you and a nominated person.

Experience with autistic people is helpful but not essential. Personal experience or a passion for helping others is welcome. Tell us how your skills and experience match the role.

Please do not contact the recruiter directly. A passion for results will ensure that all specified standards are maintained; if not exceeded. Working as "One Team" to ensure that operational efficiencies are identified and maximised; encouraging Growth & Innovation within the team, utilising appropr

Experience with autistic people is helpful but not essential. Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people. Please note the National Autistic Society are unable to provide sponsorship for Visas.

Please do not contact the recruiter directly. A passion for results will ensure that all specifiedstandards are maintained; if not exceeded. Full accountability and responsibility for nominated KPI's, pertaining to the area within which you manage, communicating KPI status on a regular basis

Please note: if you are under 18 or outside of the UK, you will not be permitted to sign up as a Partner. In addition to financial rewards, receive ongoing support from your mentor and the UW Partner network of over 80,000 Partners, plus access to online training, local and national Partner gatherin

Use your knowledge, experience, and caring nature to make a positive difference to the lives of people with Mental Health conditions. Be part of making lives better as a Support Worker at Ormesby House in West Hill, Oxted, Surrey, and experience what delivering great healthcare should feel like.

Please note: if you are under 18 or outside of the UK, you will not be permitted to sign up as a Partner. In addition to financial rewards, receive ongoing support from your mentor and the UW Partner network of over 80,000 Partners, plus access to online training, local and national Partner gatherin

Opportunity to develop leadership and management skills A rewarding role where no two days are ever the same Please note: We are currently unable to offer sponsorships while we await further guidance from the Home Office. We know it can be daunting to start a new job, and not everyone learns the s

Please note: if you are under 18 or outside of the UK, you will not be permitted to sign up as a Partner. This is not a job offer but a business opportunity as an independent and self-employed UW Partner. Do not be misled by claims that high earnings are easily achieved.

This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments.

You possess advanced objection-handling skills and treat every "no" as data, not defeat. After that, you are in control of your diary, your pipeline, and your future - with ongoing coaching from experienced field sales leaders who are invested in your success. Anyone who has not operated in a commis

We are looking for an experienced Team Leader, Care Supervisor or someone with relevant experience to join the team. Willing to travel to complete quality monitoring duties Apply now for an immediate interview (must be in the UK to apply for this role)! We currently do not offer sponsorship to anyon

We’re not just another contact centre — we’re the team small business owners rely on every day. Contact centre experience (financial services experience is a bonus). Today we're a financial platform - not just a credit card company.

Responsible for the reception area, including greeting customers and providing a positive and welcoming experience. Knowledge and compliance with Health and Safety regulations. Want to know what it’s like to work with us? Take a look at our purpose and values.

Ready to turn conversations into opportunities?.Are you a confident communicator with a passion for generating new business? Looking for an opportunity to develop your sales career with an established and successful British manufacturer?.

Do you have experience in a sales role and looking to step into a role with a international concrete manufacturer offering an internal office-based role dealing with incoming enquires with two bonus schemes to significantly boost.

As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. With 80 years' experience in the aerospace m.

Main Duties of the Role Taking overall ownership of the purchase ledger, sales ledger and banks Acting as the go-to person for the Credit Controller and Finance Assistant, supporting them with complex transactions, escalated accounts and technical queries Preparing weekly and monthly payment runs, m

Looking for a new Career in Care? We Provide the Training! No Previous Experience Needed We provide all of your training as you begin your new career in care, including the opportunity to work towards earning your QCF Diploma in Health and Social Care. No two days will be the same at this service as

As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. No experience needed; we provide full training. Identify your own development needs and actively seek opportunities to expand your knowledge, skill

Please note this role is not available for sponsorship and we can't offer less than 22 hours a week* Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team

The role Youll be working as part of an experienced residential team, providing a safe, stable and nurturing home environment for children who may display behaviours that can be challenging as a result of their individual needs and experiences. What we're looking for Previous experience within ch

To apply for this role you will need to say yes to the following: Proactive telephone-based experience Building materials experience - Desirable Clear telephone manner Good IT skills and experience using CRM Click to apply or call Natalie today on 07498575779 TPBN1_UKTJ.

What You'll Be Doing Supporting children and young people in group and 1:1 sessions Taking part in fun community activities, days out, and venue-based sessions Encouraging independence, confidence, and social skills Supporting communication, wellbeing, and positive behaviour Helping with personal ca

Who We're Looking For We're keen to hear from candidates with experience in: Field Sales Face-to-Face Sales Direct Sales Charity Fundraising Door-to-Door Sales Venue Sales Customer Acquisition Brand Ambassador Roles Telecoms Sales Utility Sales Retail Sales Event Sales Lead Generation Customer Serv

Experienced Sales Pro: Experience in direct sales or the mobility industry is a bonus but not essential. Empower Lives, Earn £60-80k! Are you a passionate person looking to make a real difference in people's lives? Our client, specialising in state-of-the-art mobility scooters and chairs, needs t

We're looking for someone who can lead with credibility, raise standards, and help develop a team known for its technical quality, collaborative approach, and practical innovation. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in s