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  • PCO Driver
    PCO Driver
    19 hours ago
    £15–£40 hourly
    Full-time
    London

    TfL Private Hire Driver - iDRIVE Location: London & Surrounding Areas Job Type: Self-Employed / Flexible Working Company: iDRIVE Private Hire (MBSA Services Ltd) About Us iDRIVE is a growing London private hire platform committed to providing reliable, professional and customer-focused transport services. We offer local journeys, airport transfers, executive travel, school runs and business transport across London. Role Overview We are currently seeking professional TfL Licensed Private Hire Drivers to join our growing network. This is an excellent opportunity for drivers looking for flexible working hours and access to a range of booking opportunities. Responsibilities • Provide safe and professional transport services, • Deliver excellent customer service, • Arrive punctually for bookings, • Maintain a clean and presentable vehicle, • Follow TfL regulations and company standards, • Complete local, airport and long-distance journeys Requirements • Valid TfL Private Hire Driver Licence, • Valid UK Driving Licence, • Good communication skills, • Professional and customer-focused attitude, • Smartphone compatible with the iDRIVE Driver App, • Suitable private hire vehicle (preferred) What We Offer ✅ Driver-focused platform ✅ Flexible working hours ✅ Airport transfer opportunities ✅ Local and long-distance journeys ✅ Executive travel opportunities ✅ Fast onboarding process ✅ Dedicated driver support ✅ Growing London private hire network. iDRIVE - Let's Drive London Together. 🚖

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    1 month ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Sous Chef
    Sous Chef
    2 months ago
    £33000–£35000 yearly
    Full-time
    London

    We are a catering events business that incorporates several different brands within it. The Fendale Group comprises Caiger & Co, Spoilt for Choice, The Pie Man, Sophie Wright Catering and Archies. We deliver a diverse range of events, from private weddings and bespoke dinner parties for high-end corporate clients to workplace catering and more cost-conscious options. We create food and hospitality experiences that bring people together. Built on founder energy and purposeful brands, we craft exceptional food with heart and intention. As we move towards our B-Corp certification, we are committed to creating impact beyond the plate - championing sustainability, looking after our people, and cultivating meaningful connections with our clients and communities. About You We are looking for an adaptable, skilled, and passionate Sous Chef to join our production kitchen team on a Temp-to-Perm basis. This model gives you the opportunity to hit the ground running, learn our group systems, and ensure mutual fit before transitioning into a permanent leadership role within our growing hospitality group. As our Temp-to-Perm Sous Chef, you will work alongside our Head Chef to drive prep, production, and service execution across our event portfolios and corporate catering channels. You’ll be hands-on in the kitchen, leading CDP and commis staff, upholding strict hygiene standards, and ensuring every dish meets our quality and sustainability benchmarks. If this sounds like you, we would love to hear from you. Please get in touch!! Key Responsibilities Reports to: Head Chef Kitchen Leadership & Service • Hands-on Cooking & Prep: Oversee day-to-day prep lists, hot/cold line execution, and event packing for off-site catering operations., • Second-in-Command Support: Step up in the Head Chef’s absence to manage kitchen output, direct line staff, and keep shifts running smoothly., • Team Supervision: Guide and mentor Commis Chefs and CDPs, ensuring consistent plating, portion control, and speed without sacrificing quality. Operations & Standards • Food Safety & Compliance: Maintain top-tier hygiene (HACCP, COSHH, food safety regulations, allergen management) and lead deep-cleaning routines., • Waste & Sustainability Management: Support our group commitment to zero-waste production, seasonal ingredient rotation, and sustainable kitchen practices., • Inventory & Ordering: Assist in stock control, supplier receiving, shelf-life rotation, and minimizing yield loss. Temp-to-Perm Process 1. Initial Temp Period (1–3 Months): Paid hourly/weekly. You will embed with the team, demonstrate your technical skill, and evaluate the culture and workflow., 2. Evaluation & Review: Mid-point check-ins to align expectations, share feedback, and set goals., 3. Permanent Transition: Upon successful completion of the temporary phase, you will transition to a permanent salaried contract with expanded benefits and long-term group progression opportunities. What We’re Looking For Qualifications & Requirements • Experience: 2+ years of experience as a Senior Chef de Partie or Sous Chef within high-volume events catering, boutique hospitality, or fast-paced fresh food operations., • Culinary Skill: Strong fundamental cooking techniques, understanding of British seasonal ingredients, and modern catering assembly., • Safety Certification: Food Hygiene Level 2 or 3 certified (Level 3 preferred)., • Work Ethic: Calm under pressure, solution-oriented, and highly organized in a production-style kitchen environment., • Flexibility: Comfortable working a flexible schedule, including weekends and early mornings depending on event bookings. Desirable Skills • Drivers license (a plus for event setup support)., • Experience with off-site event catering assembly and logistics. Join a Force for Good At The Fendale Group, we are more than just a workplace; we are a community committed to the B Corp movement—balancing profit with purpose. We believe that a diverse team is a stronger team, and we are dedicated to building an inclusive environment where every voice is heard, valued, and empowered. Our Equity Pledge: • Inclusive Hiring: We look for "culture adds," not just "culture fits." Your unique background and perspective are your greatest strengths., • Accountability: We hold ourselves to rigorous social and environmental standards, ensuring our growth benefits our people and the planet., • Radical Transparency: From pay equity to professional development, we believe in being open, honest, and fair. Come as you are. We welcome applications from all identities and backgrounds and are happy to provide accommodations to ensure an equitable interview experience. Benefits • Up to £35,000 per annum, approx 45 hours per week, • Comprehensive training and support from an experienced team, • Opportunities to develop skills and progress within the company, • Coaching and mental-health support, • Daily fresh lunches prepared by our chefs

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