Client Service - Contracts Project
2 days ago
City of London
Initial 6 month contract - This is not a Project management/BA role - they are requiring a client Operations/Client Service Manager from the buy-side who has worked on this type of project Seeking a highly organised and proactive Client Service professional who had supported/run the design, implement, and embed a comprehensive contract management and governance framework across the department. This role will play a key part in enhancing control, transparency, and operational efficiency across contract lifecycle processes. Key Responsibilities Contract Framework Design & Implementation • Design, implement, and document an end-to-end contract management framework across Distribution Services and Client Operations, • Cover a range of contract types including distribution agreements, rebate agreements, and ring-fencing agreements, • Partner with project teams to migrate all legal contracts into a centralised repository, • Review existing rebate agreements to assess relevance and identify opportunities to terminate legacy or redundant contracts, • Collaborate with Financial Crime/AML teams to ensure all active agreements meet anti-financial crime requirements, • Establish and embed governance standards aligned to regulatory and internal policy expectations, • Develop training materials, user guides, and supporting documentation to enable BAU adoption, • Strong organisational skills with experience in documentation and process design, • Experience working with legal agreements, contract lifecycle management, or governance frameworks, • Familiarity with contract execution or document management systems (e.g. DocuSign or similar), • Excellent stakeholder management skills across multiple teams and functions, • Ability to deliver training and produce clear, user-friendly materials, • Understanding of AML / financial crime requirements (or ability to quickly build knowledge)