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We are seeking an experienced Surveyor who will play a key role in ensuring that our homes are safe, well-maintained, and fit for the future. You will report to and support the Responsive Repairs Manager and take responsibility for the management of contracts for responsive repairs. As well as overall responsibility will comprise enforcement of the contract terms to ensure a reliable repair service, quality standards and budgetary control. Client Details My client are a small Housing provider based in London, looking for someone to come and support and building up the service and making positive changes to move things forward. Description Key responsibility as the Building Surveyor - Responsive Repairs are as below: • Specify and order repair works, working with technical colleagues and suppliers as needed to ensure accuracy and effectiveness, • Maintain budget control for repairs contracts, monitoring spends and contributing to annual budget planning alongside the Finance Team, • Oversee the repairs process for void properties, ensuring fast turnaround and delivering homes that meet a high standard for incoming residents, • To undertake fire door inspections as required, specify required remedial works and post inspect after completion, • Independently manage a varied caseload, including damp and mould issues, insurance claims, disrepair cases, and other complex or specialist repairs., • Lead on accurate diagnosis of building defects, using expertise in building pathology, damp and mould, and HHSRS to identify and categorise Category 1 and 2 hazards., • Develop and maintain KPIs that effectively measure repairs performance. Regularly review, analyse, and report on contractor performance against these indicators., • Ensure compliance with all relevant financial standing orders, statutory regulations, leaseholder obligations, and internal policies in the delivery of repair services., • Order, code, and approve payments for repairs works. Verify completion of services prior to authorising invoices and ensure accurate financial recording for service charge purposes., • Act as deputy to the Responsive Repairs Manager when required, including short-term organisation of the in-house repairs team, • Participate in the emergency repairs call rota, providing technical advice and support to the out-of-hours call centre team as needed, • Identify service trends and work with the Responsive Repairs Manager to design and implement proactive maintenance programmes and planned preventative works., • Provide technical advice and post-inspection support to colleagues, helping to ensure consistency, safety, and high standards across all property-related works. A successful Building Surveyor - Responsive Repairs will need: • Proven technical experience in surveying or property maintenance, ideally in social housing., • HNC/HND or similar qualification in Building Surveying or Construction., • Excellent diagnostic, specification, and problem-solving skills., • The ability to be in London most days, • Clear, professional communicator, able to work effectively with residents and colleagues alike., • Proficient IT skills and experience working with housing or repair systems., • A strong sense of ownership and pride in delivering excellent repairs., • Experience in a resident-led, community-based housing setting. For the successful Building Surveyor - Responsive Repairs, you will receive a competitive salary ranging from £55,000 to £60,000 per annum. • Access to a comprehensive benefits package., • Opportunities to work on diverse property projects in London., • A permanent role within a supportive and professional environment.

Customer Sales Assistant - Entry Level (Immediate Starts) - No Experience Required Are you looking for a fun, vibrant new company to develop with in Central London? Looking to enter a field without prior work experience? Our client can provide you with that valuable work experience! Located in central London, our client's sales and marketing company is well-established, successful, and continuously growing. As a result, they are looking to expand their team to work on ongoing event campaigns on a daily basis. They are on the lookout for driven and lively individuals with full-time equivalent availability, and fantastic communication skills to join their dynamic and expanding team! This sales and customer service role will include the following aspects: • Customer Service, • Sales & Direct Marketing, • Promoting, • Face-to-Face Field Sales within event-based environments/campaigns, • Teamwork & Collaboration Requirements: • Confident, bubbly and out-going personality, • Strong English communication skills (Both verbal and written), • Availability to work 4/5 full days a week (Between Mon - Sat), • Willingness to learn and progress Benefits & Perks of Role: • Weekly Pay: Receive your earnings weekly, ensuring immediate earnings., • Fantastic Day Rate - guaranteed daily income!, • Commission & Incentives: Earn through a commission-based structure, supplemented by financial bonuses and incentives for hitting targets and high performance., • No Experience Required: Our client provides comprehensive training on client products and services, making this role accessible regardless of experience., • Opportunities for career advancement/progression., • Travel Opportunities. Previous job experience in these areas is not essential as our client will provide access to sales coaching and client product/services training. If you would like to kick-start your career in sales, marketing, or customer service, apply online now by clicking the 'Apply' button and completing the online job application process. Please ensure that you attach your up-to-date CV and contact details so the recruitment team can get in touch with you as soon as possible! This is a subcontracted, day rate fee plus commission role, so no prior experience is needed as access to client product/service training will be provided. This role offers a flexible schedule and financial bonus's and incentives to supplement earnings and reward hard work and hitting targets. Our client welcomes candidates with any previous work experience in the following roles: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, inbound call centre, marketing assistant, outbound call centre, bar manager, hospitality, front of house, direct marketing, sales assistant, canvassing, and any other customer service or sales role. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week (Between Mon-Sat) Immediate Starts roles are based in London. *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Are you an exceptional strategic leader ready to make a transformational impact at an ambitious, high‑performing and award‑winning secondary school? Adecco Romford & London East is seeking a skilled, driven and experienced School Business Leader to join a senior leadership team, playing a pivotal role in shaping the School’s continued journey to outstanding. The School is a thriving, oversubscribed 11–19 co‑educational comprehensive school in London with state‑of‑the‑art facilities, high aspirations and nationally recognised success! Reporting to the Headteacher, the School Business Leader will lead and develop the school’s financial, HR, administrative, estates and commercial functions — ensuring that each area operates with excellence, compliance and efficiency. Key priorities include: Financial Leadership • Lead the strategic financial planning, monitoring and reporting of the school’s budget, • Manage complex and multi‑strand budgets in excess of £3 million, ensuring strong control, value for money and long‑term sustainability, • Provide high‑level financial analysis and advice to the Headteacher and Governing Body, • Provide strategic oversight of all HR systems, policies and processes, • Lead safer recruitment, onboarding and safeguarding checks, • Advise senior leaders and governors on employment law, pay, contractual matters, absence, capability, grievance, restructuring and employee relations, • Oversee performance management and professional development for support staff, • Lead the strategic management of the school’s facilities, health & safety, security and site development, • Ensure full compliance with all statutory requirements and best practice, • Oversee key contracts (FM, cleaning, grounds) and ensure high‑quality service delivery, • Provide leadership of catering arrangements and contractual performance About You: We are seeking an experienced and confident leader who can bring: • Proven experience managing large, complex budgets (minimum £3m), • Strong HR leadership expertise, including employee relations and employment law, • Experience in financial planning, facilities management, compliance, procurement and operations, • Excellent communication, analytical and organisational skills, • The ability to inspire, influence and develop high‑performing teams, • Experience in a school setting or a complex organisation with similar demands, • A proactive, solution‑focused mindset and a commitment to continuous improvement This role is ideal for a highly skilled professional who thrives in a busy, strategic environment and is passionate about supporting educational excellence. If you would like more information on our School Business Leader position, please call Denise or Anna at Adecco Romford & London East ASAP.

Customer Service & Complaints Executive\n\nAsset Finance Experience Required\n\nWe're partnering with a growing financial services business who are expanding their Customer Service team and are looking for someone with asset finance and complaints experience to join them.\n\nThis is not a call‑centre environment. You won't be sitting on a constant dialler, instead you'll be trusted to manage your workload and provide outstanding customer service via both phone and email, focusing on getting things right for the customer.\n\nWhat they're looking for:\n\nAsset finance experience (HP, leasing, refinancing or similar)\nProven experience handling complaints from investigation through to resolution\nGood understanding of FCA expectations and fair customer outcomes\nStrong communication skills and confidence dealing with a range of customer situationsThe role:\n\nHandling inbound customer queries by phone and email\nManaging account processes such as settlements, statements, reschedules, invoices, refunds and agreement changes\nIdentifying and resolving customer dissatisfaction, escalating where appropriate\nKeeping CRM records accurate and up to date\nSpotting opportunities to improve processes and the overall customer experienceAbout you:\n\nWarm, personable and customer‑focused in your approach\nDetail‑oriented with strong numerical skills\nProactive, calm under pressure and comfortable working in a busy but supportive environment\nGenuinely motivated by delivering positive customer outcomesThis is a great opportunity for someone who enjoys problem‑solving, values quality over call volume, and wants to be part of a team that takes pride in doing things properly.\n\nRefer a friend and earn a retail voucher worth up to £500!\n\nUnfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.\n\nBy applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.\n\nLloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.\n\nME15503

Finance Manager - French Speaking - London - Professional Services - £70,000 - £80,000 Your new company I am working with a leading international language services business looking to hire an Accounting Manager to join the London team and work on the French entities of the business. Your new role This is a broad and varied role with key responsibilities including: • Oversee monthly closing activities and reconciliations, ensuring accurate and timely accounting., • Prepare and finalise statutory financial statements and group reporting packages under local GAAP and US GAAP, working closely with auditors and tax advisers., • Manage VAT and corporate tax compliance and controls., • Coordinate with the shared service centre on accounting and administrative matters. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4757734

Salary up to £65,000 depending on experience and qualifications40 hours per week Monday to FridayPermanent ContractEaling, W13 Are you a Home Manger looking for your next challenge? Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. We have a fantastic opportunity to join St Christopher's fellowship as a Home Manager for our Outstanding Ofsted rated and CYPN award winning childrens home in West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team. Home Manager Recruitment Pack About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities About the Role We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment. You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes. In addition we have an in house team of Therapists providing support to staff and young people within the home. St Christophers Academy Our 'St Christophers Academy' ensures our staff is continually developing.We will support you to map out your career trajectory and help you achieve your professional ambitions.If you want to learn more about St Christophers Academy, please visit our website. The successful candidate will have • Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare., • Prior experience in residential childrens homes, including at least a year with staff supervision and management responsibility., • A passion for achieving the best possible outcomes for young people., • Excellent leadership and staff management abilities., • Exceptional communication and interpersonal skills., • The ability to deliver at least good in the homes Ofsted inspection., • Sound business awareness and a flair for promoting the service., • Salary up to £65,000 per annum, depending on experience and qualifications., • A friendly working environment, a fun, open and honest culture., • 25 days holiday rising to 27 days after 3 years service, plus Bank Holidays, pro-rata., • Industry Leading training programme including Young Peoples right and participation, CSE, empowerment, mental health, Social Pedagogy., • Contributory pension scheme, Enhanced Maternity and Company Sick Scheme., • UK Life Assurance (Death in service) to the value of 3 times your annual salary., • BUPA Employee Assistance Programme, offering counselling, financial advice and legal support., • Interest-free season ticket loan, cycle to work scheme, childcare vouchers., • Bluelight card; discount shopping scheme at hundreds of retailers across the UK., • Discretionary funded training programs., • Employee Awards based on performance and length of service. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CVs will not be accepted. For the full Job Description and Person Specification, please visit our website. For assistance during the application process, please contact us via our website This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act occupational requirement. It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. xrnqpay All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Community Partners Engagement Project Manager If your skills, experience, and qualifications match those in this job overview, do not delay your application. Kensington and Chelsea and Westminster City Centre About Us At Family Action, we transform lives by providing practical, emotional, and financial support to those experiencing poverty, disadvantage, and social isolation. Since 1869, we have been building stronger families, and today, we work with over 60,000 families across more than 150 community-based services. We also support thousands more through national programmes and grants, ensuring everyone has the tools to overcome challenges and thrive. Our Change4Life Service, across Kensington and Chelsea and Westminster, is a holistic health promotion and community-based approach to improve the physical and emotional health and wellbeing of children and their families. We are now looking for a Community Partners Engagement Project Manager to join our Change4Life Service on a permanent, part-time basis, working 22.2 hours per week. The Benefits • Salary of £21,900.60 - £24,014.40 per annum (£36,501 - £40,024 FTE per annum), • An annual paid leave entitlement of 30 working days plus bank holidays (pro rata), • Up to 6% matched-pension contributions, • Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment, • Enhanced paid sick leave and paid family leave provisions, • Eye care and winter flu jabs vouchers, • Cycle to work scheme, • Line manage and support the Community Partners Engagement Coordinator, • Develop and co-ordinate neighbourhood action plans and community campaigns, • Organise events and activities to engage children, families and stakeholders, • Promote Change4Life services and increase community participation, • Significant experience delivering health promotion and community-based programmes, • Extensive community partnership-working experience, • Experience writing evidence-based reports, reviewing health-related data, and using critical analysis to design responsive, needs-led community programmes, • Experience assessing local needs, consulting communities, and facilitating co-production to design and deliver evidence-based action plans that improve health outcomes, • Knowledge and experience of safeguarding and risk management, • Astrong understanding of public health and the social determinants of health, • An understanding of child and youth development

Applications Engineer - Finance & Wealth Management - Permanent - Hybrid Location: London or Liverpool (Hybrid - 1-2 days per week in the office) Salary: £55,000pa - £65,000pa Excellent Financial Services Benefits Package Background Checks: Successful candidates will require Full Financial background checks if offer presented Experience of Expo Platform and Objectway Systems, Microsoft Azure, O365, MS Teams, Active Directory & Azure AD, experience managing applications across the full lifecycle in a financial services environment, including BAU, change and delivery. The Company: Global leader in the Wealth and Financial Management arena is seeking an experienced Applications Engineer for this opportunity to work hybrid (1 to 2 days per week) at their London City HQ or their Liverpool City Centre offices. The Role: In this Microsoft environment, the role requires an experienced Applications Engineer to support Finance and Wealth Management applications ideally on Expo Platform and Objectway systems, and you will play a key role in ensuring secure, resilient, and sustainable IT services. The role requires an agile Applications Engineer who can apply themselves productively whether its BAU or change and functionality requirements, you will be tasked to maintain high service availability and support applications within a complex financial services environment. Skills & Experience Required: Experience managing applications across the full lifecycle in a financial services environment, including BAU, change and delivery. Strong experience with Expo Platform and Objectway systems Microsoft technologies: Azure, O365, MS Teams, Active Directory & Azure AD Strong ITIL-based service management and incident handling skills Excellent analytical, troubleshooting and problem-solving abilities Confident communicator with strong stakeholder management skills Self-starter with a proactive approach to service improvement and delivery Your Key Responsibilities Will Be: Deliver change and project activity, ensuring smooth transition into BAU Own and manage incidents end-to-end, prioritising by business impact and urgency Ensure effective day-to-day operation of business-critical applications within agreed SLAs Provide SME input into application design, change and continuous improvement initiatives Conduct proactive trend analysis and contribute to Problem Management Build effective relationships with internal stakeholders and strategic suppliers Support shift roster arrangements to ensure appropriate application coverage Qualifications: ITIL Foundation certification Microsoft Office Specialist: Associate (Office 365) You will join a collaborative and professional technology team committed to service excellence, ownership, and continuous improvement. We offer a supportive hybrid working environment, strong benefits, and the opportunity to make a real impact in a leading wealth management organisation. Apply now to be part of a technology team that partners the business to deliver secure, resilient and high-performing services. Call Experis IT today on 0121 712 8715

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. You will be joining an established and supportive team who will help you succeed in your role. You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third parties Dealing with a variety of calls, assessing and answering customer enquiries Responding to requests for information in a professional manner via letter and email Liaising with customers, financial advisers and third parties to process and administer instructions and enquiries Working as a team to ensure that service standards are met Skills and experiences required: Previous experience within a customer service, call centre, financial or contact centre role Excellent telephone manner Strong written and oral communication skills Good customer service skills This is an exciting opportunity for a positive and passionate individual looking for a customer services role with a financial services organisation. Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30–16:15 or 9:15–17:00. Flexibility is required

We're recruiting an experienced Head of Revenues and Benefits to lead a high-performing local authority service, overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits and income collection. This is a senior leadership role with a strong focus on the Collection Fund, system re-procurement and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role - Lead and manage the Council's Revenues and Benefits service, overseeing c135 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits and income collection services. - Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax (c£200m) and Business Rates (c£65m). - Oversee the administration and delivery of Housing Benefits (c£100m) and Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. - Lead on sundry debt recovery (c£20m), developing and implementing debt strategies to maximise collection and manage recovery processes. - Oversee the administration of discretionary schemes including hardship payments, crisis grants and other financial support mechanisms. - Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. - Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. - Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. - Oversee customer access channels including online, contact centre, face-to-face and correspondence, ensuring a high-quality resident experience. - Manage enforcement activity including recovery processes, court action and bailiff engagement where required. - Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. - Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. - Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. - Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. - Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements - Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. - Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. - Proven experience leading large, multi-disciplinary teams and delivering high-performing services. - Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. - Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. - Demonstrable experience improving collection rates, service performance and customer outcomes. - Strong financial acumen with experience managing large budgets, forecasting and audit processes. - Experience managing complex stakeholder relationships, including senior leadership, members and external partners. - Excellent leadership, communication and strategic thinking skills. - Ability to drive service transformation, innovation and continuous improvement. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Revenues and Benefits professionals, Heads of Service and Income specialists looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Shift Technician – Critical Facilities / Building Services (Electrical / Mechanical) London Shift-Based (24/7 Operations) Full-Time | Permanent Competitive Salary + Excellent Benefits + Pension + Training Overview Our client is one of the UK’s most prestigious financial institutions, committed to delivering monetary and financial stability for the British public. With over 4,000 employees, the organisation operates with a strong focus on operational excellence, resilience, and public service. Through its Infrastructure Engineering function, the Property team maintains and protects a diverse estate, including corporate offices, production facilities, and mission-critical data centres. This is a unique opportunity to join a high-profile, secure environment supporting critical national infrastructure. The Engineering Team The Engineering team consists of approximately 56 skilled professionals providing 24/7 support across three critical sites, including: • Corporate office environments - Production and operational facilities - Data centre infrastructure All locations require highly reliable engineering services to ensure continuous operations and uptime. Role Overview As a Shift Technician, you will play a key role in delivering high-quality engineering maintenance and operational support across the estate. You will be responsible for both Planned Preventative Maintenance (PPM) and reactive maintenance, ensuring all critical systems operate safely, efficiently, and without interruption. Working closely with the Shift Leader, OEM contractors, and wider engineering teams, you will support uptime, compliance, and a proactive safety culture within a mission-critical environment. Key Responsibilities Maintenance & Operations • Deliver Planned Preventative Maintenance (PPM) using IWMS systems (Planon) - Respond to reactive maintenance tasks, minimising operational disruption - Conduct routine inspections of plant and infrastructure - Diagnose faults, prioritise actions, and carry out effective repairs, • Maintain and troubleshoot:, • HVAC systems - Electrical systems (LV/HV) - Public health systems - Fire detection and life-safety systems, • Support statutory inspections, compliance testing, and audits - Act as Authorised Person (AP) for LV and/or mechanical systems (where required) - Provide accurate shift handovers and maintain technical documentation Compliance & Safety • Collaborate with OEM contractors and specialist vendors - Promote a strong Health & Safety culture - Ensure compliance with statutory regulations, Safe Systems of Work, and site procedures, • Participate in:, • On-call rota - Incident response and escalation - Business continuity and resilience exercises, • Complete required training, competency assessments, and performance objectives Skills & Experience Essential • City & Guilds Level 3 (or equivalent) in Electrical, Mechanical, or Building Services Engineering - Experience in critical environments (e.g. data centres or facilities management), • Strong knowledge of:, • HVAC and BMS systems - Electrical systems (LV/HV) - Public health and life-safety systems, • Experience with IWMS / CAFM systems (ideally Planon) - Familiarity with Safe Systems of Work and statutory compliance - Ability to read and interpret MEP drawings and technical schematics Desirable • Previous Authorised Person (AP) experience (LV or HV) - IOSH Managing Safely (or willingness to obtain) - Experience in high-security or regulated environments Candidate Profile • Strong problem-solving and analytical skills - Clear and effective communication (written and verbal) - Proactive, solutions-focused mindset - High attention to detail and quality of work - Ability to work collaboratively in a shift-based team - Strong time management and prioritisation skills Additional Requirements • Ability to obtain Security Check (SC) clearance (sponsored) - Flexibility to work a 24/7 shift pattern, including on-call duties Why Join? • Work for a prestigious, nationally significant organisation - Be part of a high-performing engineering team supporting critical infrastructure - Gain exposure to complex, multi-site environments including data centres - Excellent training, development, and career progression opportunities - Strong benefits package and long-term job security

Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Camden?????. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £29,822 and rising incrementally to £32,034 per annum. Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. Join us in creating a brighter, more hopeful future for individuals in need. About the Project Worker Complex Needs role: At the heart of Camden’s response to street homelessness, the Rough Sleepers Hub Assessment Centre at 165 King’s Cross Road offers people a safe, supportive place to begin their journey away from the streets. With 16 beds and a short-stay model focused on planned moves within 28 days, this service is about momentum, opportunity and change. As a Project Worker, you’ll play a central role in helping people take their next steps towards secure and sustainable housing. Working in a psychologically informed and trauma-aware environment, you’ll lead a caseload and carry out meaningful assessments that place each person’s experiences, strengths and goals at the centre. You’ll develop personalised support plans, respond thoughtfully to complex situations, and offer practical, hands-on support - from daily living tasks and wellbeing, to housing pathways, training and employment opportunities. You’ll work closely with partners including Connect Forward, In Roads and Camden Routes off the Streets to deliver joined-up, holistic support that makes a real difference. This is a role with variety, purpose and impact. You’ll be part of a service that supports people at a critical moment of transition, while being supported yourself through reflective practice, ongoing training and clear development pathways. If you’re motivated by change, collaboration and meaningful outcomes, this is a chance to grow your skills while helping others move forward with confidence and hope. About you: You’re driven by helping people move forward. You know how to support someone to set goals, navigate change and stay steady when situations feel tough, responding calmly and thoughtfully when it matters most. You bring a trauma-informed, strengths-based mindset to everything you do. You understand professional boundaries and lead with respect, curiosity and a non-judgemental approach. You thrive in a busy, fast-moving environment. You manage your time well, take initiative and keep standards high, even when priorities shift and decisions need to happen quickly. You believe in the power of partnership. You’re confident working alongside other professionals and services, pulling people together to create joined-up support and real outcomes. You’re flexible, reliable and ready to step in when needed. You’re comfortable working across a rota that includes early and late shifts, some evenings and weekends, and you can support people to build financial stability through income maximisation and practical guidance. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Project Worker Complex Needs - we'd like to hear from you! Please note applications will be reviewed and suitable candidates offered interviews as applications are received. Therefore please submit your application as soon as possible, we reserve the right to close the advert when a suitable candidate has been identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers

SUMMARY OF POST: To provide high quality care and support services that enable customers to live the lives they choose as far as they are able. The Registered Care Manager is directly accountable to the Operations and Compliance Manager, Operations Director and to the regulatory body for domiciliary care. Key responsibility Efficiently manage the day to day running of the extra care contract. Allocate resources and monitor performance to deliver high quality care and support to customers. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Duties and specific responsibilities Manage the safety and quality of the business Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of care Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements Be prepared to work flexibly to ensure the safe delivery of the extra care service Provide a good service to customers Promote the rights of each customer and keep their wishes at the centre of their care and support Make sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support Make sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality care and support services within extra care. Keep all information about customers and their families secure and confidential Lead and manage staff Manage the effective recruitment, induction and training of the scheme coordinator(s), supervisor(s), care workers and other support staff. Identify ongoing training needs and ensure staff are up to date with current best practice Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Carry out appraisals and monitoring of staff performance Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent Attend external meetings and represent the service in a positive manner Responsibility for Emergency of out of hours phone cover for your staff This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements. Personal attributes Caring and compassionate towards people in need of care and support Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions Excellent time keeper and reliable Professional, smart appearance Knowledge and understanding Excellent understanding of the needs of people who require care and support at home and the provision of care services within extra care schemes in line with best practice Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services. Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification Understanding of systems to maintain confidentiality in relation to customers, staff and the business Knowledge of health and safety matters in relation to care services and risk management Knowledge of how to recognise abuse and safeguarding procedures Experience and skills Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy Experience of care services, risk assessment and person centred care and support Ability to plan and organise workloads effectively so customers receive the services they expect Good administrative skills and computer literacy Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff Ability to maintain clear written and electronic records and to follow statutory reporting procedures Experience of financial management desirable Ability to implement Care Support policies, procedures and instructions Additional requirements Willingness to work flexibly and to keep knowledge and skills up to date. Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure Full drivers licence Desirable criteria Experience of managing the delivery of social care services as a registered manager Train the trainer qualifications Knowledge of business management and business start up

Admin Officer Contract: September 2026 Salary: £15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 5 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Job Title: Administrative Officer Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration * Preparing papers and files for court, tribunals, hearings and meetings. * Producing court/tribunal documents. * General photocopying and filing. * Creating and updating records on in-house computer system and data input. * Post opening and dispatch. * Booking, preparing and organising meeting rooms, supporting training courses and other group activities. * Preparing meeting agenda, joining instructions, handouts etc. Drafting * Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations * Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date * Assisting court users, supporting listing and rota management, checking files * Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin * Handling counter (face to face), written and telephone enquiries. * To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive * To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects * To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework * Including standard documentation and information, court orders, claims, fines and fees, legal aid * Resulting courts accurately, interpreting accurately the information required on a court file * To work to workload targets in terms of throughput and accuracy Checking and verifying * Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. * Ensuring compliance and administration documentation meet quality standards. * Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information * For returns, results, accounts, statements, warrants, statistical analysis, reports etc. * Work may require interpretation of source materials, preparation of bundles, chasing. * Role holders will need to modify and adjust information and make decisions to allow work to be completed. * Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations * Produce basic statistical analysis reports and where required, process financial information. * Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. * Spending limited sums of money on behalf of an office or unit. * Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations * Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. * To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in * Face-to-face roles in HMCTS for example a court usher * Contact Centre roles in HMCTS for example call centre advisers * Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

Building Services Engineer - Client Direct - Banking Environment - London - £45,000 + bonus + AP Training Exciting opportunity to work In House / Client Direct for a very well known financial institution in London. My client is looking for an Electrical or Mechanically biassed Maintenance Engineer to be based across 2 critical / commercial buildings next to each other in London. The successful candidates will be electrically or mechanically biased (C&G / NVQ) with a proven track record in commercial building maintenance, ideally within a critical site (i.e. Bank, Data centre, Blue chip office etc). Working with the maintenance team on site, he or she will be required to carry out mechanical, electrical and fabric maintenance to the following. In return the company is offering a competitive package of £45,000 + 10% bonus + AP Training and AP allowance once training complete. Package Up to £45,000 + 10% bonus £750 HV / £750 LV or £750 Mechanical AP payment ~£3,000 call out allowance after site familiarisation (1 in 7 call out + 2x hourly rate if called out) Overtime available at 2x rate on weekdays and weekends HV/LV or Mechanical AP Training 10% Pension contribution from employer 26 shifts holiday Private Health Insurance Dental Plan Interest Free Season Ticket Loan Life insurance 4x salary A lot of progression available Working Hours: Day Shift (10 hour shifts) 3 on, 1 off, 3 on, 3 off, 4 on, 7 off, 4 on, 3 off Later start on Saturdays & Sundays Key Responsibilities: Ensure that Planned Preventative Maintenance & Reactive maintenance is carried out to all client assets through operation of Planned Preventative Maintenance System. Ensure that plant faults and defects are swiftly remedied to maintain the plant in serviceable order at all times. Ensure that suitable spares are available to carry out maintenance of the above plant. Ensure that comprehensive maintenance records are completed in the form of job sheets. Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilized for all tasks (PPM and reactive) carried out to ensure safe working practices. Lighting (Small installation, Fault-finding, Lamping, Changing ballast's, Control panel, Power distribution) Emergency lighting Air Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning) Chillers - Re-set Water Treatment (Temperature checks / Not dosing) Monitor mechanical plant Pumps, motors BMS System - Monitor (i.e. Hot & Colds) Undertake all allocated tasks and perform them in a timely and professional manner. Be proactive in identifying and reporting faults with building services equipment and take steps to resolve them. Be proactive to ensure all H&S issues are reported/escalated as required. Maintain informal communications with Client staff members related to service levels and issues. Report service affecting issued to the site management team for formal communication with the client. Remain flexible with regard to site attendance and tasks undertaken within personal competency. Be fully aware of relevant Health and Safety and general legislative matters. Escort specialist subcontractors Requirements: Electrically or Mechanically qualified Level 3 / HNC / HND You must be able to provide copies of your trade certificates (Essential) Will need to pass security clearance A proven track record in commercial building maintenance An understanding of critical plant: Chillers, HVAC, UPS systems, Cooling Towers etc Excellent customer skills Ideally multi skilled Ready to Apply? Send your CV to Or call 0203 583 3099 and ask for Fin to learn more! TPBN1_UKTJ

We are seeking an experienced Surveyor who will play a key role in ensuring that our homes are safe, well-maintained, and fit for the future. You will report to and support the Responsive Repairs Manager and take responsibility for the management of contracts for responsive repairs. As well as overall responsibility will comprise enforcement of the contract terms to ensure a reliable repair service, quality standards and budgetary control. Client Details My client are a small Housing provider based in London, looking for someone to come and support and building up the service and making positive changes to move things forward. Description Key responsibility as the Building Surveyor - Responsive Repairs are as below: Specify and order repair works, working with technical colleagues and suppliers as needed to ensure accuracy and effectiveness Maintain budget control for repairs contracts, monitoring spends and contributing to annual budget planning alongside the Finance Team Oversee the repairs process for void properties, ensuring fast turnaround and delivering homes that meet a high standard for incoming residents To undertake fire door inspections as required, specify required remedial works and post inspect after completion Independently manage a varied caseload, including damp and mould issues, insurance claims, disrepair cases, and other complex or specialist repairs. Lead on accurate diagnosis of building defects, using expertise in building pathology, damp and mould, and HHSRS to identify and categorise Category 1 and 2 hazards. Develop and maintain KPIs that effectively measure repairs performance. Regularly review, analyse, and report on contractor performance against these indicators. Ensure compliance with all relevant financial standing orders, statutory regulations, leaseholder obligations, and internal policies in the delivery of repair services. Order, code, and approve payments for repairs works. Verify completion of services prior to authorising invoices and ensure accurate financial recording for service charge purposes. Act as deputy to the Responsive Repairs Manager when required, including short-term organisation of the in-house repairs team Participate in the emergency repairs call rota, providing technical advice and support to the out-of-hours call centre team as needed Identify service trends and work with the Responsive Repairs Manager to design and implement proactive maintenance programmes and planned preventative works. Provide technical advice and post-inspection support to colleagues, helping to ensure consistency, safety, and high standards across all property-related works. Contribute to the development and review of policies and procedures related to building compliance and property services, supporting continuous improvement across the team.Profile A successful Building Surveyor - Responsive Repairs will need: Proven technical experience in surveying or property maintenance, ideally in social housing. HNC/HND or similar qualification in Building Surveying or Construction. Excellent diagnostic, specification, and problem-solving skills. The ability to be in London most days Clear, professional communicator, able to work effectively with residents and colleagues alike. Proficient IT skills and experience working with housing or repair systems. A strong sense of ownership and pride in delivering excellent repairs. Experience in a resident-led, community-based housing setting. Understanding of building safety, compliance, and void/property inspections.Job Offer For the successful Building Surveyor - Responsive Repairs, you will receive a competitive salary ranging from £55,000 to £60,000 per annum. Access to a comprehensive benefits package. Opportunities to work on diverse property projects in London. A permanent role within a supportive and professional environment

TPS Business Development Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert. Sales Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base Achieve target KPI's and revenue objectives in your territory for key mechanical customers Identify, secure and develop new customer accounts within territory Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaigns Present and report on sales and marketing activity v performance Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objections Effectively manage your time to maximise opportunities from customer visits Work with TPS Centre colleagues to leverage customer set visits and call objectivesStakeholder Management Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives Work collaboratively with ASM and CMs and contribute to the Business Improvement PlansCustomer Experience Manage and maintain relationships with all customers Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business Requirements What are we looking for? An ability to effectively engage and communicate with a diverse range of stakeholders Proven experience of creating strategies and managing activities to grow and develop business A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity Experience of managing national campaigns and activities A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment A thorough understanding of the core processes necessary to deliver centre excellence in specified area Possess a high degree of IT literacy Minimum GCSE in Maths and English Language or equivalent

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