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Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
We are seeking a highly organised and dynamic individual to join our luxury lifestyle company. While currently in its infancy, we have big plans for the future. This is an all-rounder position for the right person to make their own. We offer a competitive and flexible package with potential growth opportunities both personally and professionally, and a chance to be an integral part of some exciting and innovative ventures within the classic car and women’s fashion sector. EXECUTIVE SUPPORT AND ADMINISTRATIVE COORDINATION • Be fiercely protective over their colleagues and their work - privacy and discretion are at the height of importance • Assist with various office tasks, such as organisation and general administrative support, paperwork, emails, and any other ad-hoc tasks • Maintaining financial records, tracking expenses and reconciling invoices for all sides of the business • Draft, edit and proofread correspondence, contracts, presentations and reports • Maintaining professional communication and act as a liaison between executive and internal/ external stakeholders • Maintain confidential records, databases and filing systems for smooth day-to-day operations • Website(s) updating/basic management • Helping to create (social media) marketing plan and execute and manage accordingly • Organise and execute events, exhibitions and promotional activities • Contribute to the planning and execution of market initiatives, product launches and customer engagement strategies OPERATIONAL ASSISTANCE • Managing inventory, liaising with suppliers, keeping track of stock levels • Overseeing order fulfilment processes • Maintaining and management of social media and marketing plan BRAND AMBASADOR • Represent both sides of the company online and while attending events with/on behalf of the brand • Create content to keep interest and increase reputation of both ventures • commission structure available SKILLS & KNOWLEDGE • Apple, Pages and Numbers • Adobe, Photoshop • Social media I.e. Instagram, YouTube, etc COMPENSATION & BENEFITS • Full time 40 hours/week • Hybrid working a possibility • Three month probationary period, can be extended if necessary • First review after probationary period then followed by annual reviews • Time off in lieu of weekend working and/or overtime • 28 days holiday per year • Training allowance as per requirements for courses beneficial for both organisation and individual • Work laptop
We are looking for enthusiastic individuals to join a fun, unique, and exciting restaurant. We are a fun and exciting independent restaurant based next to Barnet, London. Our clientele is fun, polite, and respectful! We are looking for fun, enthusiastic individuals with great personalities to join our small team. A positive attitude, willingness to learn, flexibility, the ability to work under pressure, and the ability to interact with customers are essential. We are ideally looking for an outstanding full-time manager. Candidates would ideally be available to work a combination of shifts. We are offering: - Very good pay, including service charges and tips. - flexibility with regards to working hours that fit your needs. We build the rota around your availability - Join a great, fun team; we work hard, but we also like to have a laugh as well. A good sense of humour is a must! - Ideally, the successful candidate is ambitious, has an interest in hospitality, a strong work ethic, and is hungry to succeed. Objectives & Goals - To complete the service of food and beverages to the assigned task standards. - Seek and maximise revenue opportunities and minimise costs and any wastage - Consistently exceed guest expectations - Develop a motivated and high-performing team committed to delivering clear goals - Develop a positive, direct, and open relationship with all colleagues - Protect the health, safety and well-being of our guests and colleagues - Be a change agent, constantly reviewing service delivery Managing the Operation - To manage all personal serving food and drinks and ensure that the correct standards and methods of service are maintained. - To have complete food and beverage knowledge. - Excellent communication, delegating duties to the team and interpersonal skills Team members - To respond to any changes in the department as dictated by the needs of the business. - To conduct and contribute to regular departmental communications meetings. - Ensure the restaurant is in good housekeeping condition throughout and after service, ensuring that all cleaning schedules are completed. - Managing Sales and Conversion - Support the delivery of promotional activities, including staff incentives. - Maximise incremental sales opportunities by adding customer value at every opportunity. - Knowledge of EPOS system and ensuring proper operation in the restaurant by all users. Financial Management - To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditures approved. - To be able to conduct and supervise all cashiering and reporting procedures. - Presentation and correct posting of checks at the end of each meal period - Maintain bar control systems in order to meet or exceed food and beverage margins. - Control costs without compromising standards or the customer experience. People Development - To coordinate the floor and bar staff in the building of an efficient department by taking an active interest in the employees’ welfare, safety, and development. - To coordinate the training of all employees, ensuring that they have the necessary skills to perform their duties with maximum efficiency and in the most productive manner. - To provide and assist the restaurant team and bar team with ongoing service standards training as well as food and beverage product knowledge. - Support induction and mentoring process, including the completion of skills and standards Interested parties can apply in here Job Types: Full-time, Permanent Salary: £45,000.00–£50,000.00 per year
Join our dynamic team at No5 Dining & Lounge as a Financial Controller and Strategists We're seeking a skilled individual who can contribute to our strategic growth and oversee our financial mechanisms. As part of our team, you'll play a pivotal role in formulating long-term business plans, managing financial systems, and advising on factors affecting business performance. Key Responsibilities: · Formulate strategic and long-term business plans · Assess implications for financial mechanisms and oversee implementation · Plan external and internal audit programs · Manage the company's financial systems · Determine staffing levels for accounting activities · Assess and advise on factors affecting business performance Join us at No5 Dining & Lounge and be part of a vibrant team committed to excellence! Apply now *About No5 Dining & Lounge: No5 Dining & Lounge is a vibrant and upscale restaurant located in the heart of North London. With a focus on providing exceptional dining experiences and unparalleled service, we're committed to excellence in every aspect of our operation. Join us in shaping the future of fine dining and hospitality!
Our story Norlake Hospitality Limited is a London based owner and developer of unique hospitality properties and experiences around the world. The group owns eight trading hotels, operating under The Hoxton brand in the UK, Europe and USA, a private members club in Mayfair as well as the landmark Gleneagles Hotel in Scotland. In addition to these, there is another member club & SPA recently opened in London. Once stabilized, these all put together will bring the market value of the owned assets to around $2.5bn with annual Group revenues in excess of $500m. Our sites are operated by third-party managers, with the majority falling under the remit of Ennismore, who is a world leading lifestyle hospitality brand. Both Ennismore and Norlake started their journeys together in 2012 when Norlake purchased its first hotel in London (Hoxton Shoreditch) and Ennismore was created to manage the site. Whilst Ennismore and Norlake have different ownership structures, the two companies have been close partners ever since and each are a fundamental part of the others business. The role The role sits in the finance team, reporting into the Finance Director, and responsible for the group reporting to both internal and external stakeholders. What you’ll do… ● Responsible for managing the monthly and annual consolidation process for The Hoxton & Gleneagles groups to ensure key information is provided to our internal and external stakeholders in accordance with agreed timetables. ● Manage the annual audit for the Group, including preparation of the statutory accounts and dealing with the group auditors ● Responsible for maintaining various group related deliverables including but not limited to Acquisitions, Disposals, consolidation, Fair valuation, cash flow etc ● Contribute to the ongoing process of improving the quality of key information to internal and external stakeholders. ● Leading implementation & ongoing maintenance of new accounting systems. ● Prepare briefing papers on commercial and accounting issues. ● Responsible for day-to-day accounting & audit of Parent/ Holding Company ● Management of Group Reporting Accountant. ● Ad hoc project work, as per need What we’re looking for… ● Minimum 4 to 5+ years Qualified ACA or ACCA ● Previous experience with global, multi-currency consolidations in line with UK GAAP/IFRS; you’ve been involved in delivering group monthly, quarterly and annual management and statutory financial reporting and an external audit process ● Technical proficiency in UK GAAP (FRS 102) ● Experience of managing relationships and working closely with other accounting departments ● Strong Excel Skills ● Self-starter with ability to work on own initiative and get the job done ● Continuous learner always looking to improve on the status quo ● Competent communicator of financial information to non-finance persons What’s in it for you… ● Competitive salary and bonus ● 22 days holiday (and bank holidays) ● Private medical insurance and life assurance ● Opportunities to develop and grow in a fast-paced work environment ● Pay Day Lunch
Could you be our next Finance Manager? We’re looking for a Finance Manager to support our arts charity with effective bookkeeping, accounting and finance systems. Art Reach, an inclusive arts and cultural charity located in Leicester, is currently seeking a talented part-time Finance Manager to join our team. At Art Reach, we are dedicated to connecting cultures through extraordinary art. We do this by commissioning bold, ambitious art and festivals that bring people together. We also work across the country to provide consultancy and cultural development services to businesses and agencies in the arts and heritage sector, helping them to raise funds to realise their cultural projects. The Finance Manager will have a crucial role in supporting our mission by leading all finance procedures and systems, ensuring optimum control and efficiency. Some of the key responsibilities include: - Responsible for implementing all finance procedures and systems (with clear audit trail) for optimum financial management and efficiency - Producing Xero month end reports, e.g. Profit and Loss and Balance Sheet and other financial reporting as required by the Board or Senior Management Team - Supporting the monthly budget and cashflow report for management reporting - Preparing and uploading quarterly VAT returns The successful candidate will have a minimum of three years’ experience in financial management, along with proficiency in Microsoft Office and Xero Accounting. We are looking for someone with strong financial management and planning skills, who can work independently and meet deadlines under pressure. Experience in budget management, VAT returns, and end-of-year accounts is essential, with a professional qualification in finance (CCAB or equivalent) preferred. If you are passionate about finance and making a difference through art and culture, we hope you will apply. Join us in creating extraordinary art that celebrates diversity and brings communities together. Salary: £32,000 to £36,000 pro rata (dependent on experience) Working hours: 7.5 hours a week (0.2 FTE) Alternative employment terms (e.g. freelance) will be considered and applicants are asked to outline these in their application. To apply, please submit your application form, CV, a maximum two-page letter outlining your interest in the job and how you meet the person specification, and the online Equal Opportunities monitoring form by 11.59pm Monday 27 May 2024. The closing date for receipt of this application is Monday 27 May 2024. Interviews are planned to be online for the week of Monday 3 June. How to apply: Before applying, please ensure you have read the Background Information, Job Description and Person Specification provided in the Full Application Pack. Art Reach is an inclusive organisation, from our trustees and team members to our audience and participants. We treat all job applicants equally, regardless of class, age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sexual orientation or any other equality characteristic. We particularly encourage applications from individuals who are underrepresented in the cultural sector. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A DIRECTOR OF SALES AT DOUBLETREE BY HILTON EDINBURGH CITY We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the General Manager and work with a variety of different clients, industries, and segments. This is a maternity cover role covering a 12-month period until April 2025. What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following: Proactively uncover new prospects for the hotel and maximise conversion of new business. Work within current business strategies and recognise potential opportunities. Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget. Build and grow the relationships with our key clients. Respond to corporate RFPs and contract corporate accounts. Complete all re-negotiation and re-contracting of annual rate agreements to ensure that new contracts are in line with the hotels’ agreed financial KPI’s. Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. Analyse the local market trends and competitor activity to identify hotel leads. Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives) Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year. Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business. Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team. Input enquiries into SalesForce and ensure the system is continuously updated. WHAT WE NEED FROM YOU To succeed in the role of our Director of Sales, you will need the following qualities and skills: A track record of sales achievement with at least 1 years’ experience in the service and hospitality industry is essential for this role. Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans. A degree of knowledge of all market segments i.e., corporate, conference. Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel). Is proactive, likes to be creative and has a passion for sales and hunting for new business. A positive attitude and superb work ethic Experience of OnQ would be desirable. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our email. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 70 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role: · Proven experience as an Office Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Farla Medical was established in 2002 and is today is recognised as a prominent UK supplier to GPs, Clinic and Hospitals (Private and NHS). Distributing over 20,000 branded consumables and equipment, Farla is also a leading manufacturer of over 700+ of their own brand label medical supplies lines including everyday consumables, surgical instrument packs and care products (including MediRange, EconoTest and Instramed). Job Title / Department Junior Credit Controller Reporting to: Accounts Department Farla Medical was founded in 2002 to develop, manufacture and distribute medical supplies (consumables and equipment) • precision instrument production • quality clinical governance • excellent customer service • competitive pricing • fast efficient delivery to GPs, Clinics, Hospitals (Private and NHS). "Farla Always Delivers". Today Farla is recognised as a leading UK supplier and manufacturer of medical supplies and care products supplying over 10,000 products and manufacturing 700+ own label lines through MediRange, EconoTest and InstraMed umbrella brands. "Farla. Excellence Delivered”. Our Requirements We are looking for a Junior Credit Controller and offer a fantastic opportunity for a highly commercial and enthusiastic individual ideally with 1-3 years’ experience in a fast-paced manufacturing and distribution sector to join our Finance team (medical supplies sector would be desirable but not essential). Highly motivated and with excellent people skills you are looking to take the next big step to be part of re-structuring of our Finance Department and growth of a leading UK Medical Supplies company and influence the future of how our business runs and our Company grows. Overview You will already have experiences in a Credit Controller role. Working within the Finance Dept and closely with Senior Management, Purchasing and the Customer Service Teams, this role will suit a highly organised individual with multi-tasking ability who is able to work with a variety of people and work to financial timelines and objectives. Your qualities will include strong analytical and excel skills, self-starter and ability to use your initiative. Your main responsibilities are the Provision of Credit Controller Services Working alongside the Finance team members to free up their time to add value: General accounting duties including posting invoices / accounts payable / receivable Reconciling accounts and do the same for the month end for the whole debtor ledger Additional bank reconciliation / Amazon Reconciliation Credit cards reconciliation and CC payments (credit/ debits) Posting information to accounting journals or accounting software from such source documents Follow-up / debt chasing payments / monies owed (below a certain amount) Maintain complete sets of financial records / keep track of accounts, Reconciliation of accounts to ensure their accuracy The Services will also include any other tasks which the Parties may agree on Liaising with management accounts team to ensure correct reporting of sales reports, margin and costs Understanding of the CRM / financial reporting system (Khaos) and liaising with the internal support providers for specific requirements / needs Work in line with agreed KPIs, standards, policies and regulations Required skills & experience: Minimum 1-3+ years’ work experience Numerate with excellent attention to detail. Excellent data input skills. Part Qualified/Passed Finalists – CIMA/ACCA Experienced IT capabilities including Microsoft Office suite / Outlook with strong Excel skills Prior use of Sage or other CRM Sales Management System (desirable) – we currently use Khaos (training will be given) Behavioural: Self-starter with willingness to assume responsibility and take charge Good time-management and multi-tasking skills with the ability to set priorities, meet deadlines and manage workloads Motivated to bring new ideas and best practice to the team and company Excellent verbal and written communication skills Ability to work in a team-oriented environment as a key player Self-motivated, confident and focused approach to get the job done Ability to work under pressure (and remain calm) and easily adapt to changing priorities and demands Committed, punctual and reliable Great negotiating and customer service skills as role requires regular internal and external communication
Brew’s is a new coffee shop and bar located on Camden High Street and is in partnership with Camden Open Air Gallery. COAG is a platform champion budding artists, musicians, creatives, and entrepreneurs, crafting a dynamic and singular hub which focuses on propelling the careers of what we foresee as the next wave of high street innovators whilst shining a spotlight back on Camden. We want to make Camden epicentre for the next generation of creatives and out of the box thinkers to home their skills and launch their careers. At the heart of this is a focus on Community, A coffee shop can be the cornerstone of a community where you run into people, where you can come and relax and that’s what BREW’S is here to do for Camden high street. Job Overview: As the Coffee Residency Manager, you will oversee the daily operations from making the coffee through to the marketing and tik Tok pages. This role requires a dynamic leader who can manage coffee service excellence while integrating smoothly with gallery events and exhibitions. You will ensure operational efficiency, exceptional customer service, and align coffee operations with our artistic and cultural events. Key Responsibilities: Operations and Coffee Management: Manage daily operations ensuring integration with gallery activities. Supervise all aspects of coffee preparation and service, ensuring compliance with health standards. Develop and maintain systems for inventory and supply chain management. Staff Management: Coordinate staff scheduling, training, and manage all HR related activities. Build a team culture that supports BREW’s ethos and customer service standards. Financial Management: Oversee financial transactions and maintain accurate records. Prepare financial reports and analyses for internal use and compliance. Marketing and Customer Engagement: Develop and execute marketing strategies that complement the gallery’s themes and attract a diverse clientele. Engage customers through educational events like coffee tastings and workshops. Quality Control: Uphold BREW’s standards of coffee quality and customer service. Implement continuous improvement practices for product and service offerings. Supplier and Community Relations: Maintain robust relationships with suppliers, emphasizing sustainable and ethical sourcing. Work with local community groups to enhance the gallery’s community integration. Requirements: Proven experience in coffee shop management or similar roles. Strong leadership skills and the ability to manage teams effectively. Excellent organisational and multitasking abilities. A passion for coffee, with extensive knowledge of coffee brewing techniques. Experience in event management or working in a culturally vibrant environment is a plus. Financial literacy, with experience in budgeting and financial management. Excellent communication skills, both verbal and written. If you don't have all the above, but think you are still a good fit for the job please still apply! What We Offer: The opportunity to work in a unique, young, and diverse team in a dynamic environment where coffee, music, fashion and art intersect. A competitive salary and comprehensive benefits package. Opportunities for professional growth and development within the coffee and art sectors.
About Us: Louche is a sophisticated and stylish venue located in the vibrant heart of Soho, London. Known for its chic ambiance, innovative cocktails, and exceptional service, Louche Bar offers a unique experience for guests seeking a memorable night out. We pride ourselves on delivering top-notch hospitality and creating a welcoming environment where patrons can enjoy themselves. Job Description: We are currently seeking a dynamic and experienced General Manager to lead our team at Louche. The ideal candidate will be a passionate and dedicated individual with a proven track record in bar management and hospitality operations. As the General Manager, you will oversee all aspects of the bar's daily operations, including staff management, customer service, inventory control, and financial management. You will be responsible for ensuring that the bar runs smoothly and efficiently while maintaining the highest standards of quality and service. Key Responsibilities: - Provide leadership and direction to the bar staff, fostering a positive and supportive work environment - Recruit, train, and supervise bar staff, ensuring that all team members are properly trained and motivated to deliver exceptional service - Develop and implement policies and procedures to ensure efficient and effective bar operations - Monitor inventory levels and manage stock replenishment to minimise waste and maximise profitability - Maintain high standards of cleanliness, hygiene, and safety throughout the bar area - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Work closely with the management team to develop and implement marketing strategies to attract and retain customers - Prepare and analyse financial reports, budgets, and forecasts to track performance and identify areas for improvement - Ensure compliance with all relevant health and safety regulations and licensing requirements Qualifications: - Proven experience in bar management or a similar role, preferably in a high-volume and upscale establishment - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team - Excellent communication and customer service skills - Solid understanding of bar operations, including inventory management, cost control, and staff scheduling - Knowledge of industry trends, best practices, and regulatory requirements - Ability to multitask and work well under pressure in a fast-paced environment - Proficiency in Microsoft Office and point-of-sale (POS) systems - Personal license If you are a passionate and experienced bar professional looking for an exciting opportunity to lead a dynamic team in a premier nightlife destination, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the role.
At Flex Living, we believe that renting a home should be as easy as buying an item from Amazon, which means ensuring that our guests have an abundance of choice, flexibility to cancel if their plans change, seamless move-in/move-out, and feeling home wherever they stay with us. Since our launch in 2019, we have grown by 400% per year, and we are now planning to launch Flex Living in multiple cities around the world. We pride ourselves on having a culture that is based on strong principles and values, primarily focusing on transparent communication, trust in the people we work with, full autonomy and accountability, open-minded thinking and value-driven decision making. We also have a deep focus on hiring genuinely nice people. We are currently seeking an Accounting Specialist to prepare accounts, document daily financial transactions and ensure compliance with Flex Living’s standards. About the role: We are looking for a bright and enthusiastic individual to join our fast-growing team and assist with numerous activities within the company including: ● VAT and corporation tax calculations ● Prepare monthly management statements ● Record day to day financial transactions and complete the audit process ● Invoicing and issuing payments to landlords ● Reconciling invoices ● Reconciling revenues ● Review team expenses ● Cost Optimization About you: We are looking for someone with the following skills: ● Proven ability to calculate, post and manage accounting figures and financial records ● Data entry skills along with a knack for numbers ● Hands-on experience with spreadsheets and proprietary software ● Proficiency in English and in MS Office ● High degree of accuracy and attention to detail ● Creativity and problem-solving aptitude ● Experience in using XERO accounting system ● Willingness and ability to have a proactive approach to handling various finance related projects ● Great understanding of financial statements including a balance sheet, income and cash flow statements. Job Type: Full-time
The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
We are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case. We are currently recruiting for a talented Paralegal to join our first class, specialist Disease department, in Blackburn. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. The Paralegal will support fee earner(s) in their handling of client matters, ensuring a pro-active and high level of client care and compliance with the National Practice Standards. If you have got the talent, ambition and focus and are looking for a stimulating and rewarding career we would love to hear from you. Responsibilities to include: File Management Under supervision manage client matters according to NPS and ensure a high level of client care. Provide legal and administrative support to fee earner(s) on their client matters. Finance Ensure financial aspects of matters including time recording, billing and debtor management are managed to enable achievement of personal fee budget and support fee earners in the achievement of theirs. About You: Knowledge and understanding of basic legal concepts learnt from legal education such as undergraduate law, LLM, LPC, GDL or ILEX study; or equivalent work experience; or successful completion of the Paralegal Apprenticeship scheme. Proficient in the use of Microsoft Office suite and relevant practice and business IT systems, particularly Mattersphere and Aderant. Excellent typing skills (minimum wpm 35) Relevant work experience. Excellent oral and written communication skills and the ability to think logically and analytically. Ability to work under pressure and prioritise work from various stakeholders. Commercially aware and highly motivated. Proactive; Good attention to detail; Excellent time management and organisational skills We are offering a salary of £21,000 - £24,000 Dependant Upon Experience
MAIN DUTIES To maintain a basic caseload of around 180 Housing Disrepair Pre Lit/Litigated cases. This will include complying with the Housing Disrepair pre action protocol, assessing liability, drafting court documentation, issuing court proceedings via Part 7 CPR, complying with court directions, document and letter creating in addition to the use of the telephone/email, review of RICs report, review of medical records, collation of special damages, collage of medical evidence, submission of full details, negotiations and settlements. To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. To comply with all key dates including court directions, limitation and hearing dates. To be responsible for the pro-active maintenance of their own task pad. Identify any complications within their caseload and immediately refer to their team leader. To assess liability and make an initial assessment of special damages. Contact clients by telephone and maintain regular and pro-active telephone contact with clients as required by our SLA’s. To demonstrate an ability to work to deadlines and be self-sufficient. Be able to achieve financial and administrative targets on a monthly basis as set by their team leader. Demonstrate a flexible approach to work, including hours of working. To demonstrate a commercial awareness and a pro-active approach to all aspects of work. Demonstrate the ability to work effectively as part of a team, while maintaining responsibility for their own caseload. To comply with Lexcel and/or client service standards, client care and protocols. To demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Pro Claim. To demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. To assess liability under the supervision of your Team Leader. To ensure that appropriate communication methods are utilised to ensure case progression. MAIN TASKS Comply with Pre Action Protocol for Housing Disrepair Claims Assessing Liability Reviewing RIC’s report – Valuing Damages and Repairs Drafting Court Documents Issuing Part 7 Court Proceedings in accordance with the Company guidelines Complying with Court Directions Monitoring Limitation in accordance with the Company guidelines Reviewing & Valuing Medical Reports Collating Special Damages Dealing with incoming emails and acting upon the same appropriately Working on an individual caseload using Proclaim effectively. Chasing relevant parties for required information in order to progress the claim Dealing with incoming post. This could involve indexing post, actioning it, or transferring to the team who are dealing with the claim. Working within the firms SLA’s at all times
We are a firm of solicitors providing a wide range of legal services, but specialising in civil litigation. we are recruiting a General litigation paralegal to assist our solicitors with their litigated case loads in a variety of areas such as financial mis selling, RTA and Business Energy. Please note that this is an in person role and the successful candidate will work full-time in our offices located in Bolton. The role will involve drafting and assisting with various court documents and procedures and so attention to detail and excellent drafting skills are essential. Candidates must have a law degree or equivalent and would ideally have completed the LPC and or have experience of working on litigated civil litigation claims. The successful candidate will: Prepare and assist with the preparation of court documents including particulars of claim, witness statements and court bundles • Consider and take instructions work on small claims, fast track and multi track cases manage a caseload of files from inception to completion • Prepare and draft documents • Review and report on evidence • Interview clients to obtain key information • Work on a case management system • Improve their telephone skills • Diary and time management The ideal candidate must have a minimum of 12 months experience working as a paralegal
Our client is a dedicated law firm based in Bolton. They have an outstanding team of Solicitors who are renowned for their expertise in all legal areas including Personal Injury, Data Breach, Medical Negligence and Immagration and financial mis-selling. They also deal with very high quality Clinical and Medical Negligence personal injury cases and have grown steadily over the past few years. As a result of their success they are now looking for a Solicitor/Fee Earner with experience of working in a fast paced, cost driven environment. Responsibilities: Managing a caseload of litigated and pre-litigated Clinical Negligence files, both straightforward and complex Conduct relevant investigations in order to repudiate and/or conclude the claim. Timely and accurate maintenance of all case management, billing and management information systems Correspondence and telephone calls Reviewing files Being part of the support for junior staff Personal Specification: Qualified Solicitor or high level experience in Fee Earning. 2+ years PQE in managing a medical/clinical negligence caseload Confident in litigating matters from start to Finish. Excellent customer care skills. Hard working and able to work from own initiative with minimal supervision. Keen Commercial awareness.
To maintain a basic caseload of around 180 Housing Disrepair Pre Litigation cases. This will include complying with the Housing Disrepair pre action protocol, assessing liability, drafting court documentation, issuing court proceedings via Part 7 CPR, complying with court directions, document and letter creating in addition to the use of the telephone/email, review of RICs report, review of medical records, collation of special damages, collage of medical evidence, submission of full details, negotiations and settlements. To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. To comply with all key dates including court directions, limitation and hearing dates. To be responsible for the pro-active maintenance of their own task pad. Identify any complications within their caseload and immediately refer to their team leader. To assess liability and make an initial assessment of special damages. Contact clients by telephone and maintain regular and pro-active telephone contact with clients as required by our SLA’s. To demonstrate an ability to work to deadlines and be self-sufficient. Be able to achieve financial and administrative targets on a monthly basis as set by their team leader. Demonstrate a flexible approach to work, including hours of working. To demonstrate a commercial awareness and a pro-active approach to all aspects of work. Demonstrate the ability to work effectively as part of a team, while maintaining responsibility for their own caseload. To comply with Lexcel and/or client service standards, client care and protocols. To demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Pro Claim. To demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. To assess liability under the supervision of your Team Leader. To ensure that appropriate communication methods are utilised to ensure case progression. MAIN TASKS Comply with Pre Action Protocol for Housing Disrepair Claims Assessing Liability Reviewing RIC’s report – Valuing Damages and Repairs Drafting Court Documents Issuing Part 7 Court Proceedings in accordance with the Company guidelines Complying with Court Directions Monitoring Limitation in accordance with the Company guidelines Reviewing & Valuing Medical Reports Collating Special Damages Dealing with incoming emails and acting upon the same appropriately Working on an individual caseload using Proclaim effectively. Chasing relevant parties for required information in order to progress the claim Dealing with incoming post. This could involve indexing post, actioning it, or transferring to the team who are dealing with the claim. Working within the firms SLA’s at all times
Reshape Clinic are looking for a Beauty Therapist to join our ranks here at our Central London practice on a part time or full time basis. We currently offer and specialise in 3 main treatments: Emsculpt Neo Emface Emsella Responsibilities: To provide advice to clients interested in having treatments and recommend treatment plans and products, providing both pre and post-treatment care. Undertake and carry out treatments Go above and beyond for clients to make sure they have a unique experience Ensure a high level of care for clients Have an understanding of and abide by regulations Work towards achieving the clinic's set financial targets A genuine passion for beauty & aesthetics A team player Have a high degree of integrity, knowledge and intuition. Be passionate about delivering a personalised approach with outstanding skills in customer care and communication. Confident in building relationships with your clients, recommending treatments and providing knowledge on the treatments Drive to maintain high standards Flexibility and availability to work weekends and late evenings as required Manage appointments on our booking system and payments Maintain a clean clinic environment at all times and abide to hygiene protocols Desired qualifications: Therapists will be required to be qualified to at least: NVQ level 2 / 3 in beauty therapy or equivalent. Fluent in English Experience in Beauty Industry or customer service role Any experience with other aesthetic or cosmetic treatments is advantageous, as we plan to expand our clinic services in the future. Experience and training in Emsculpt, Emsculpt Neo, Emface or emsella is desired. Benefits Commission & bonuses on KPI performance 28 days paid holiday Free treatments Friends & Family discount Extensive training We’ll support you with the tools and training you need to develop yourself personally and professionally Job Type: Full-time Salary: £12.00-£15.00 per hour Expected hours: 40 – 48 per week Benefits: Company events Employee discount Flexitime Transport links Unlimited paid holidays Schedule: 10 hour shift 12 hour shift 8 hour shift Holidays Monday to Friday Weekend availability Supplemental pay types: Bonus scheme Commission pay Performance bonus Application question(s): Are you available immediately? Do you have experience working in clinics? Experience: Customer service: 1 year (preferred) Language: English (required) Licence/Certification: NVQ Level 2 Beauty Therapy (preferred) Work Location: In person
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Handling all correspondence and enquiries relating to accounts, sales and vacancy records. · Dealing with correspondence, complaints and queries. · Preparing letters, presentations and reports to Director. · Liaising with staff, suppliers and customers. · Implementing and maintaining procedures/office administrative systems. Skills, experience, and qualification required for the role. · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Salary: £25500 - £26500 depending on experience Hour: 37.5 Hours per/week
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role. · Proven experience as an Office Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Position Overview: Research markets to map out and collate information on customers in the consumer electronic sector. Responsible for increasing revenue through the product portfolio, by the management and growth of existing key accounts and new business sales. Qualify leads and arrange meetings whilst offering in depth information about products and services. Conduct effective, regular Customer Account Reviews. Proof reading of contracts and following up on customer financial accounts Key Responsibilities: Maintain and update office policies and procedures to ensure smooth operations. Office Operations: Oversee office maintenance activities, including ensuring the cleanliness and functionality of the workspace. Manage office supplies inventory and place orders as necessary to maintain adequate stock levels. Coordinate with vendors, contractors, and service providers for office-related needs. Financial Management: Assist in basic accounting tasks such as invoicing, billing, and payroll processing. Keep track of office expenses and prepare reports for review by management. Work closely with the finance department to ensure accurate record-keeping and budget adherence. Customer Service: Serve as a point of contact for customer inquiries and provide assistance or redirect them to the appropriate department. Handle customer complaints or concerns in a professional and timely manner to ensure customer satisfaction. Data Management and Reporting: Maintain organized filing systems for documents, records, and reports. Compile and analyze data to generate reports for management review and decision-making. Qualifications: Proven experience as an office manager or administrative assistant, preferably in the construction or electrical industry. Strong organizational and multitasking skills with the ability to prioritize tasks effectively. Excellent communication and interpersonal abilities. Proficiency in MS Office Suite and office management software (e.g., QuickBooks, SAP). Knowledge of basic accounting principles and experience with financial tasks. Ability to work independently and collaboratively in a fast-paced environment. High school diploma required; Bachelor’s degree in business administration or related field preferred. Working Conditions: This position is based in an office setting, with occasional requirements for field visits or off-site meetings. Standard office hours apply, with potential for overtime during busy periods or special projects.