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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

We're recruiting confidentially for a growing fresh produce business seeking an experienced Technical Manager to support its Head of Technical and play a key role across customer, site, and compliance functions. Sidcup £50,000 - £55,000 DOE Monday-Friday, 8am-5pm (flexibility required) • Established and fast-moving fresh produce operation, • Exposure to retail customers and supplier networks, • Strong technical team with clear progression opportunities, • Key role influencing food safety culture and compliance, • Manage product specifications and customer platforms, • Maintain temporary spec trackers and due diligence systems, • Investigate complaints and non-conformances, driving resolution, • Support QC and deputise in absence of Quality Manager, • Conduct supplier and third-party packing site visits, • Maintain technical documentation and approve labelling, • Lead internal audits and ensure GMP compliance, • Manage policy and procedure updates for food safety and quality, • Lead HACCP team and support BRCGS and Red Tractor standards, • Deliver training, maintain records, and lead SMM reporting, • Host external audits (BRCGS, RT, LEAF), • Drive food safety culture across site, • Fresh produce experience essential (fruit & veg), • Strong knowledge of BRCGS, HACCP Level 3, QMS, • Experience with retail customers and specifications, • Confident communicator with strong organisation skills, • IT proficient (Excel, Word, Outlook, PowerPoint), • Full UK driving licence required, • Spanish language skills desirable Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status #J-18808-Ljbffr

Salary: £70,000 - £80,000 Location: Sidcup, Kent Hours: 7am - 4pm • Bonus, • 25 days' holiday + bank holidays, • Free food & drink, • Free fuel for electric vehicles, • 10% matched pension The UK Operations Manager will take overall responsibility for the day-to-day leadership, performance and continuous improvement of the Sidcup warehouse and logistics facility. This is a broad operational leadership role covering production, warehouse, logistics, planning, quality and HSE. The successful candidate will ensure the site operates safely, efficiently and cost-effectively while delivering against customer, quality and business KPIs and developing a high-performing team. • Take overall responsibility for the safe, efficient and profitable running of the site, delivering the operational strategy and business objectives., • Lead, coach and develop managers, supervisors and team leaders across production, warehouse, logistics, planning and quality., • Oversee production and warehouse operations, ensuring customer, quality and delivery targets are consistently achieved., • Drive continuous improvement using Lean, 5S, Kaizen, root cause analysis and KPI data to improve productivity and efficiency., • Own production, warehouse and labour planning, balancing demand, capacity and resource requirements., • Oversee the safe and efficient handling, storage and movement of goods, ensuring stock accuracy and effective use of warehouse space and MHE., • Lead site quality, maintaining appropriate Quality Management Systems, monitoring KPIs and driving corrective action., • Take overall responsibility for HSE, ensuring legislative compliance, effective risk management and a strong safety culture., • Manage the operational budget, controlling costs and identifying opportunities to improve efficiency and profitability., • Work closely with Commercial, Procurement and Customer Service to align operational planning with customer and business requirements., • Monitor and report on key operational, production, quality, HSE, warehouse and service KPIs, providing insight to senior management., • Ensure compliance with relevant legal, regulatory and company requirements, supporting internal and external audits., • Manage employee relations alongside HR, including performance, absence, disciplinary and grievance matters, while promoting a positive and inclusive culture., • Proven experience in a senior Operations, Warehouse, Logistics or Manufacturing Management role within a manufacturing, warehousing, distribution or FMCG environment., • Strong experience across production, warehouse/logistics, quality, HSE and planning/scheduling., • Experience leading and developing multi-disciplinary operational teams., • Experience managing budgets and delivering cost, productivity and efficiency improvements., • Experience working with Quality Management Systems, ideally ISO 9001, and CAPA processes., • Strong knowledge of UK health and safety legislation and warehouse operating standards., • Relevant degree or equivalent experience in Operations Management, Logistics, Supply Chain, Engineering or a related discipline., • NEBOSH/ IOSH Certificates or working towards., • Strong leadership and people management skills with the ability to motivate, develop and empower teams., • Data-driven, with experience using WMS/ERP systems and KPI reporting., • Hands-on, resilient and comfortable working in a fast-paced operational environment., • Full UK driving licence where travel between sites is required #J-18808-Ljbffr

Job Description About the Company: /n Were a specialised school catering company with a deep passion for high-quality food, dedicated to fostering a community spirit and driving a mission to instil pride back into school kitchens across the UK.

Food Logistics Storeman, Some Driving - Caterham. The role is driving/delivering and unloading around the school site. Unloading food deliveries as they come in and stock control.

Become a food delivery driver with Deliveroo and find work that suits you. We're one of the busiest food delivery platforms in the country, delivering orders in your local area every day. Make sure you have your ID, driving license (for scooter and car drivers) and proof of right to work.

Unloading food deliveries as they come in and stock control. Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more. The role is driving/delivering and unloading around the school site.

Waking Night Support Worker - Richmond upon Thames, London.We're looking for a hardworking and resilient of Waking Night Support Worker to join our Mental Health Service located in Richmond.No experience required, just the right values.A generous pension - we will contribute up to 8% and life assura

Support Worker - Waltham Forest, London.We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Service in Waltham Forest.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in ev

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Support Worker - Redbridge, London.We're looking for a compassionate and resilient Support Worker to join our Mental Health service located in Redbridge.Want to feel in control of your career? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That's why we o

As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

Specialist Support Worker - Tower Hamlets, London.We're looking for a compassionate and resilient Specialist Support Worker's to join our Mental Health service located in Tower Hamlets.No experience or personal care required, just the right values.Fixed Term Contract for 1 year.Annual leave increasi

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

Support Worker - Ealing, London.We're looking for a kind, compassionate and resilient Support Worker to join our Young People Social Care Service in Ealing.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way.That'

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

Join the UK's Favourite Parcel Delivery Company!.Christmas Incentive 2026 - Earn an EXTRA 50p for every stop*.To qualify and be paid before Christmas Eve, simply:.Deliver parcels on our busiest days.At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning r

Care Assistant Job in Livingston, West Lothian (EH54).Full time and part time flexible shifts available.Newcross Healthcare is recruiting experienced Care Assistants in Livingston to provide high quality care in care homes and local community settings.You will support people with daily living, promo

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and duri

Domestic Assistant, St Brendan's Care Home (3614).You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users.You should have experience of cleaning, preferably to a

Support Worker Job in Livingston, West Lothian (EH54).Full time and part time available.Newcross Healthcare is recruiting experienced Support Workers in Livingston to work in residential homes, supported living services and community care settings.If you have at least six months of paid UK care expe

Eastertoun Primary is a non-denominational school in Armadale, which benefits from a mixed catchment area in terms of socio-economic background.The school currently has 12 primary classes and a nursery class.The school has a long-established and fully supportive and active Parent Staff Council as we

Please note: Muti Drop delivery routes require a suitable van, if you don’t currently have one, but are comfortable driving a large van we encourage you to apply and we’ll explain the options available.

We currently have an opportunity for Care Assistants to join Eothen Homes.The successful candidates will be based at our Whitley Bay care home working 36 hours per week (3 days) & 24 hours per week (2 days).We are looking for someone who is intuitive and aware of what matters most in life, who can d

Earn up to £2,500 extra this Christmas, paid weekly.Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season.With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to ea

What We're Looking For Valid Class 2 / Category C licence Driver CPC Minimum 12 months' HGV driving experience Previous multi-drop experience preferred Experience driving 18-tonne vehicles Good understanding of tachograph and drivers' hours requirements Professional and customer-focused approach Rel

Earn up to £2,500 extra this Christmas, paid weekly.Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season.With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to ea

Loads more voluntary benefits such as dental and travel insurance at a discounted price Career progression if you suddenly decide that being a driver isnt for you, theres plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from y

Earn up to £2,500 extra this Christmas, paid weekly.Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season.With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to ea

Loads more voluntary benefits such as dental and travel insurance at a discounted price So what do we need from you? You don't need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need th

Service Delivery Partner Inpost is one of the UK's largest parcel delivery networks, delivering millions of parcels every week across the UK, including to over 10,000 parcel lockers.As the number of deliveries continues to grow, we are always looking to partner with more independent subcontractors a

Loads more voluntary benefits such as dental and travel insurance at a discounted price Career progression – if you suddenly decide that being a driver isn't for you, there's plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need f

Salary: £21,840 per year + fte Reference: SLM2.What makes a good Care Assistant? At Constance Care we look at people's values, attitudes and reasons for wanting to work in care, whilst experience is desirable, it is not necessary as we provide full training and support to the right candidates.First

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.

You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records.

At CCH Group, we’re more than a care provider – we’re a passionate community dedicated to driving the sector to new heights with a history of doing so.

To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire an

Assisting with food and fluids Helping with laundry, cleaning, preparing meals Record all relevant documents accurately - must have good verbal and written skills Requirements: DBS National insurance number Right to work in UK Previous experience is essential Health and social care relevant training

To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire an

Location: Dorset Job Types: Full-time | Part-time | Temporary (Ongoing) MedGen Healthcare is seeking compassionate, resilient, and dedicated Support Workers to provide high-quality care and support to children and young people with complex mental health needs.This role involves supporting children a

To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire an

Senior Care Assistant When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Take the Next Step in Your Care Career Are you an experienced Care Assistant with, or working tow

To become a delivery driver, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire an