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We're Hiring: Completions Agent Location: Fully Remote (Including all training) Type: Full Time, permanent Reports to : Team Manager Salary - Competitive Start Date - 11th May 2026 We are looking to hire a Completions Agent to manage a pipeline of mortgage applications from approval through to completion. You will ensure cases progress efficiently, keep all stakeholders updated, and deliver a high standard of service throughout the completion journey. From time to time, you may also support other roles within Lending Operations. • Manage a pipeline of mortgage applications, ensuring all expectations are clearly communicated and met., • Handle all stakeholder communication in line with company policies and service standards., • Liaise regularly with solicitors to progress cases to completion., • Build strong working relationships with Sales and Credit Risk teams to support service and quality improvements., • Act fairly and professionally when dealing with intermediaries, solicitors and valuers., • Check all applications for completeness before submitting for funds release approval., • Assess and action all correspondence to ensure lending criteria and conditions are met., • Maintain accurate file and data records at all times., • Handle complaints in line with the company's complaint handling procedures., • Support colleagues' pipelines during periods of absence., • Identify opportunities to improve processes and support the delivery of system and workflow changes., • Carry out responsibilities relating to Treating Customers Fairly and Financial Crime, including money laundering and fraud prevention., • Experience in a processing or administration environment., • Mortgage Completions Experience, • Financial services experience and confident telephone handling, including complaint handling., • Strong integrity and commitment to treating customers fairly., • Awareness of the mortgage and financial services market., • Ability to follow policies and procedures and stay updated on any changes., • Strong awareness of risk and the ability to manage it in day to day activities., • Ability to use all relevant systems confidently., • Ability to work to performance targets and service standards. Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers. All offers of employment are subject to background checks including DBS, credit, and Right to Work verification. Start Date: Monday 11th May - Please ensure availability for training and avoid long periods of annual leave during the initial onboarding phase.

We're working with a Local Authority in Warwickshire to recruit an experienced Benefits Officer. This position focuses on supporting residents to manage their rent and council tax through accurate assessment and administration of Housing Benefit and Council Tax Reduction claims. You'll provide tailored advice to customers, helping them understand their entitlements and access additional financial support, including Discretionary schemes and wider financial inclusion services. Key responsibilities include processing new claims and changes in circumstances, resolving queries, and carrying out in-claim reviews to ensure accurate and timely payments. You'll also review decisions when new information is received and liaise with the Single Fraud Investigation Service where required. We're looking for candidates with proven experience in Housing Benefit processing and strong working knowledge of Civica Open Revenues. Excellent attention to detail, communication skills, and the ability to work independently are essential. This is a great opportunity to join a supportive team in a remote role. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

What will I be doing?Responsible for end-to-end investigation and management of claims fraud referrals to achieve a cost-efficient conclusion and minimal financial loss to the companyDemonstrated expertise in fraud investigationDirectly managing a portfolio of suspected fraudulent claims, in accorda

Fraud Specialist OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds

Global Financial services client now requires a Business Development Manager to join their Fraud and Identification team. You will be a trusted advisor to customers, ensuring a solution focused approach when selling our clients innovative Fraud & ID software/data solutions. Domain expertise in Fraud

This varied role will be part of our clients Claims & Fraud team, responsible for handling phone calls & emails with Admin on the side! This role is fully remote so you must have a suitable working space due to sensitivity of calls you will be taking. You must have experience investigating perpetrat

An exciting opportunity has arisen for a Solicitor or CILEX Lawyer to join a market-leading Fraud team, specialising in Credit Hire Fraud claims. Managing a caseload of litigated claims involving suspected vehicle hire fraud. Delivering clear, commercially focused advice aligned with client anti-fra

Motor Fraud Solicitor - Birmingham / Manchester - Hybrid - up to £55,000. As part of the ongoing strategic expansion of the firm’s Counter-Fraud department, they are seeking a Solicitor to play a pivotal role within the team. In this role, you will manage a complex caseload of litigated counter-f

One of our fintech banking clients is looking for a strong Senior Fraud Strategy Analyst to join their fraud analytics function where you will be developing fraud strategies and providing insights on fraud performance using tools like SAS, SQL, and Python. Managing and mitigating various types of fr

Associate or Senior Associate with strong experience in fraud-related disputes. Current mandates include substantial asset recovery claims, fraud disputes and investor/state matters with a strong international dimension.

Senior Manager, Financial Crime & Fraud Risk Frameworks.

The successful candidate will provide technical oversight and guidance on counter fraud analytics, working closely with data professionals and stakeholders.

A leading UK university in Coventry seeks a Professor of Law to conduct innovative research on fraud and economic crime.

A public sector organization is seeking a Corporate Fraud Support Officer to provide technical and administrative support to its Counter Fraud team.

A leading banking and financial services organization in London is looking for a Senior Fraud Manager to oversee payment fraud risk across digital channels. The successful candidate will develop and implement fraud strategies, manage global teams, and work closely with various stakeholders to enhanc

You will utilize advanced analytics, SQL, and Python to influence risk-based decision-making and mitigate fraud losses.

The role requires expertise in Python and PySpark to develop innovative solutions for fraud detection and financial crime prevention.

A major financial services firm is seeking a Head of Fraud Strategy to lead the fraud management initiative within their UK Card business. The successful candidate will be responsible for defining and overseeing the fraud strategy, managing a team of analysts, and ensuring that fraud performance mee

The ideal candidate will have strong expertise in Python, PySpark, and financial crime concepts, responsible for developing analytical models to enhance fraud detection mechanisms.

The Forensic function is rare in the market as being very well-balanced between Fraud and Financial Crime, Disputes/Arbitration/ Contentious Valuations, Professional Negligence, Competition and F Tech. The Fraud and Financial Crime function attracts heavyweight cases and one in particular has been r

A leading technology company seeks a proactive Fraud Program Manager to support fraud prevention strategies for Apple Pay and Wallet in London. Candidates should have a solid understanding of payment ecosystems and proven experience in counter-fraud strategies. The role involves collaborating with t

Develop and implement fraud prevention strategies to reduce credit card fraud, friendly fraud, and abuse while protecting customer experience. The team monitors transactions, reviews fraud claims initiated by customers and financial institutions, performs address and identity verification, and lever

We’re looking for someone to join our team as a Corporate Fraud Support Officer. The successful candidate will be responsible for the provision of technical and administrative support to the Counter Fraud team.

This role focuses on customer lifecycle management, network optimization, and fraud detection using machine learning.

A leading fintech company in London is seeking a Card Fraud and Disputes Manager to lead a team in managing fraud and disputes associated with credit card products. The ideal candidate has deep knowledge of credit card fraud and proven team leadership skills.

Apple is seeking a proactive and detail-oriented Fraud Program Manager to support the risk and fraud prevention strategies for the Apple Pay and Apple Wallet platforms across the EMEIA region. A genuine passion for leveraging technology and innovation to combat fraud and enhance security. This role

A financial services consultancy is seeking a Financial Crime Officer for a 6-month contract based in London.The role involves supporting the business with transaction monitoring, responding to informational requests, and developing compliance scenarios.Candidates should have up to 3 years of experi

Develop and implement fraud prevention strategies to reduce credit card fraud, friendly fraud, and abuse while protecting customer experience. The team monitors transactions, reviews fraud claims initiated by customers and financial institutions, performs address and identity verification, and lever

We're seeking an experienced Fraud Manager to lead the Bank's FraudPrevention & Detection activity within the First Line of Defence (1LoD), including scams and Authorised Push Payment (APP) fraud. This role is responsible for day-to-day fraud operations, covering detection, investigation, case manag

A well-known auditing firm in the UK is seeking an experienced Internal Auditor.The candidate will develop and execute audit plans, perform assessments, and provide recommendations to improve efficiency.Strong interpersonal skills and qualifications such as HKICPA or ACCA are required.This position

A fast-growing fintech company in Greater London seeks a Senior Product Manager to enhance member experiences during service issues.The role involves developing self-service solutions, improving internal tools for support teams, and utilizing AI for better customer assistance.Ideal candidates will h

The ideal candidate will lead investigations, gather evidence, and provide training on fraud awareness. This temporary role requires a counter-fraud qualification or strong investigative experience, with flexibility to work outside normal hours. A social housing organization in the UK is seeking a T

Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. In addition to being a fraud and risk SME, you will play a key role in setting engag

This role focuses on BI engineering, fraud detection, and dashboard development.

In this hands-on role, you'll maintain risk registers, manage external investigations into fraud, and support compliance efforts.

A car sharing marketplace is seeking a Fraud Prevention Specialist for its European Trust and Safety team. The role involves managing fraud detection, conducting investigations, and collaborating with global teams. Candidates should have a minimum of 5 years in fraud prevention, excellent SQL skills

A public sector consultancy is looking for a Senior Data Scientist for a 12-month contract to enhance fraud detection capabilities.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business app

A leading insurance company in Greater London is seeking a skilled individual to enhance the Business Fraud area. This role involves driving growth in the Fraud and Crime Insurance Portfolio, fostering relationships with brokers, and implementing training.

William James Recruitment is working with a fast-growing litigation boutique, operating at the premium end of the market and recognised for its strength in high-end commercial litigation, large-scale commercial fraud and banking disputes. The practice is routinely instructed on complex, multi-jurisd

As a digital-first company, our Enterprise Security & Fraud (ES&F) team aims to innovate using cutting edge technology to prevent fraud and financial crime on our investment platform. Senior Data Engineer, Anti-Fraud Technology.

You will be responsible for delivering data science and analytics within a counter-fraud team, building analytical models, and maintaining fraud detection solutions.

Our main services include internal audit, counter fraud, information governance and risk management. Corporate Fraud Intelligence Officer. We’re looking for someone to join our team as a Corporate Fraud Support Officer.

A leading consulting firm is seeking a Senior Consultant for their Fraud Investigation Services team in the East Midlands. The ideal candidate must hold an ACFS qualification and have experience in fraud prevention and criminal proceedings.

The ideal candidate will have significant experience in consulting, strong expertise in fraud and risk management, and leadership capabilities.