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Housing Officer (South Yorkshire/Nottinghamshire) Location: North East, East of England Salary: £36,000 per annum Vacancy Type: Full-time It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for a Housing Officer to cover the following patch in the South Yorkshire/Nottinghamshire area: Amber Valley, Ashfield, Bassetlaw, Doncaster, Melton, Newark And Sherwood, North Kesteven, Nottingham, Rotherham, Rushcliffe. What you’ll be doing You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign-up through to end of tenancy, • Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud, • Supporting lettings and voids activity to minimise rent loss and turnaround times, • Carrying out estate inspections and addressing neighbourhood and environmental issues, • Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases, • Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases, • Completing person-centred fire risk assessments and monitoring health and safety issues, • Investigating complaints and learning from outcomes to improve services What we’re looking for • You’ll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You’ll also have:, • Experience of tenancy, estate management, lettings or neighbourhood services within social housing, • Knowledge of housing legislation, including safeguarding, ASB and welfare reform, • Strong communication and influencing skills, with the ability to work calmly under pressure, • A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice, • Confidence using digital systems and data to manage cases and improve performance Why join us? At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.” This role is at the heart of how we build trust with our customers. If you’re someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we’d love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship

Teleperformance SE is looking for a Fraud/Complaints CCM based in Sheffield, UK.

Ability to learn and apply policies from the training sessions. Excellent organisational skills coupled with the ability to prioritise work. From compensation and complaints handling to group travel, assisted travel services, retail sales, fraud prevention and quality assurance, our specialist teams

Functional Assessor PIP Salary: From £37,800 per annum (pro-rated for part-time) Location: Dinnington / Hybrid options available Contract: Full-time or Part-time Start date: ASAP About the Role Are you a qualified healthcare professional looking for a new, rewarding direction in your career? We are seeking Registered Nurses, Physiotherapists, Occupational Therapists and Paramedics to join our team of PIP Functional Assessors . This role offers a unique opportunity to use your clinical expertise in a non-clinical settingcarrying out holistic assessments, reviewing medical evidence, and preparing detailed reports that help inform decisions on Personal Independence Payment (PIP) claims. What Youll Be Doing Conducting face-to-face, telephone, or video assessments with claimants. Gathering a clear understanding of how an individuals health condition affects their daily life. Reviewing additional clinical information and medical evidence. Producing high-quality, evidence-based reports no treatment, diagnosis, or clinical intervention required . Working within clear guidelines, supported by robust training and continuous professional development. What Our Client Is Looking For Current registration with NMC / HCPC (Nurse, Physiotherapist, Occupational Therapist, or Paramedic). Minimum 1 year post-registration experience . Excellent communication, clinical reasoning, and report-writing skills. Comfortable working independently and managing time effectively. Empathetic, patient-centred approach with strong professional integrity. What They Offer Starting salary from £37,800 (higher earnings available with progression). Full-time and part-time options to support worklife balance. Extensive training programme and ongoing clinical support. Opportunities for career development, including senior assessor and clinical mentor routes. Generous benefits package (organisation-specific benefits can be added). Hybrid and flexible working opportunities depending on location. Why Our Client? If youre seeking a role that values your clinical expertise but offers a better worklife balance, professional growth, and the chance to make a real impactthis could be the perfect move for you. We welcome applications from all suitably qualified healthcare professionals. Professional Registration & Verification: This role is a regulated position requiring valid registration with the [NMC / GMC / HCPC]. Gaia Recruitment conducts rigorous background checks, including primary source verification of all qualifications and professional memberships. Legal Warning: Under the Fraud Act 2006 , it is a criminal offence to dishonestly represent yourself as a registered medical professional or to provide falsified information on a CV to gain employment. Any attempt to apply for this role without the required legal qualifications or via the use of fraudulent documents will be reported to t he relevant professional bodies. Data Privacy: By applying, you consent to your details being screened against professional registers to ensure patient safety and regulatory compliance. TPBN1_UKTJ

Housing Officer (South Yorkshire/Nottinghamshire) Location: North East, East of England Salary : £36,000 per annum Vacancy Type: Full-time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands‑on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for a Housing Officer to cover the following patch in the South Yorkshire/Nottinghamshire area: Amber Valley, Ashfield, Bassetlaw, Doncaster, Melton, Newark And Sherwood, North Kesteven, Nottingham, Rotherham, Rushcliffe. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer‑focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign‑up through to end of tenancy * Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud * Supporting lettings and voids activity to minimise rent loss and turnaround times * Carrying out estate inspections and addressing neighbourhood and environmental issues * Managing low‑level anti‑social behaviour, neighbour disputes, and supporting more complex cases * Identifying and responding to vulnerability, safeguarding, hoarding, and non‑access cases * Completing person‑centred fire risk assessments and monitoring health and safety issues * Investigating complaints and learning from outcomes to improve services * Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma‑informed. What we're looking for • You'll bring experience of housing management or a similar customer‑facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: * Experience of tenancy, estate management, lettings or neighbourhood services within social housing * Knowledge of housing legislation, including safeguarding, ASB and welfare reform * Strong communication and influencing skills, with the ability to work calmly under pressure * A customer‑focused mindset, with a commitment to equality, inclusion and trauma‑informed practice * Confidence using digital systems and data to manage cases and improve performance * The ability to work independently, manage competing priorities, and make sound day‑to‑day decisions You'll also be comfortable working flexibly, including participating in an out‑of‑hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

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