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Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £26,200 annual salary, • HYBRID working - save on commuting costs with only 2 day’s in the office each week once you have successfully completed a 4 week period after training, • Cut down daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: January 2026, • Location: Natwest, Newtownards, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00), • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £26,200 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay, • Cut down down daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: 24th Nov 2025, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00, • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £26,200 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay, • Cut down down daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: 24th Nov 2025, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00, • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

The Risk Management Analyst will be responsible for identifying, evaluating, measuring, monitoring, and documenting key risks related to CME Clearing’s counterparties and exposures. The primary responsibility of the Analyst is to assess and monitor the credit risk of counterparties and assign internal credit ratings to the counterparties utilizing internal models. The Analyst will need to identify relevant business, market and other risks faced by the counterparties on a daily basis. A successful candidate will have experience with financial statement analysis and financial writing, as well as knowledge of financial institutions (banks, broker-dealers, trading firms) and derivatives markets. Responsibilities • Leverage financial analysis and industry/market research to evaluate CME Clearing’s counterparties and exposures, • Monitor markets and counterparties daily and report out notable news items and how they will impact CME Clearing and its counterparties during weekly risk meetings, and on an ad hoc basis as necessary, • Utilize internal credit model, as well as internal and external data and documentation, to rate all counterparties and complete credit rating documentation, • Perform daily risk processes to monitor and analyze clearing member trading activity, • Present analysis and other projects to senior management team, • Participate in onsite due diligence reviews of CME Clearing’s counterparties, • Assist external stakeholders with product, margin, or risk-related inquiries Skills And Software Requirements • BA or BS in a finance, accounting, business or quantitative field, • 1-3 years of credit, finance, accounting or risk management work experience, • An understanding of futures and options is a prerequisite, • Excellent written and verbal communication skills, • Working knowledge with Microsoft Suite and Bloomberg, • Self-motivated professional, • Strong analytical, quantitative, and organizational skills, • Ability to shift fluidly between multiple projects as priorities change, • Ability to work independently accurately and to meet deadlines, • Must work well in a team environment, • 5% travel required CME Group: Where Futures are Made CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more ___.

Senior Global Command Centre Analyst - Weekend Cover Join the Global Command Centre team at CME Group, the world's leading derivatives marketplace. As a Senior (GCC Tech) Analyst, you are the vital front line, ensuring the seamless execution of our global trading ecosystem. You'll deliver expert, real-time trading support and operational oversight for a diverse range of products, acting as a crucial link between our clients and the complex dynamics of global financial markets. Your expertise will be key in guiding clients through functional usage of our platforms and addressing complex technical challenges. What You'll Get • A supportive environment fostering career progression, continuous learning, and an inclusive culture., • Broad exposure to CME's diverse products, asset classes (Futures & Options, Fixed Income, Spot FX, OTC Markets, Event Contracts), and cross-functional teams, • The opportunity to develop and refine knowledge of industry-leading technology supporting the entire trade lifecycle., • A competitive salary and comprehensive benefits package.___. What You'll Do Provide accurate, precise and timely information to consumers of CME Group services while minimising risk to these consumers and to CME Group. Quickly identify the business need to understand the consequence and impact. Measure the sense of urgency and determine the best course of action. Core Accountabilities For a Senior GCC Tech Analyst Are • Critical assistance involving order cancel, status, and net positions., • Providing functional, technical and transactional support for our all-electronic trading and clearing systems and applications including iLink, MDP, CME Direct, Drop Copy, Post Trade / STP., • Proactively perform mission-critical impact analysis utilizing all tools at your disposal., • Respond, investigate, and properly escalate alerts and issues impacting system/market performance and integrity., • Continually evaluate current process and procedure and when necessary, improvise and introduce new ways to improve efficiency., • Develop ad-hoc queries and perform complex data analysis to support or change policy, process, procedures, and technology, • Support of all deployments including bug fixes and new functionality., • Coverage hours will be Wednesday - Sunday or Saturday - Wednesday (hours TBC). What You'll Bring We are looking for a highly analytical and communicative professional with proven experience in technical analysis and client management in a fast-paced environment. • Experience with industry standard tools and protocols preferred but not essential - including Corvil, Splunk, Google GCP Support tools and FIX, • Familiarity with Unix based systems, • Strong client service skills and a drive to achieve customer satisfaction., • Excellent communication skills, the ability to articulate difficult and complex problems and solutions to a broad range of audiences., • Prior customer support experience in a customer facing, high stress, fast paced environment., • An ability to apply strategic thinking to problem-solving, to think outside the box to troubleshoot complex technical issues and to quickly join the dots to identify patterns during major production events., • A proactive and self-motivated approach and a driven work ethic that strives to overachieve., • Excellent teamwork qualities and a willingness to contribute as part of a global team that provides follow-the-sun coverage., • Flexibility within their role as the needs of CME Group evolve to support new technology as well as an ever increasing range of products and services., • Bachelor’s Degree or 3+ years relevant work experience. #nijobs.com CME Group: Where Futures are Made CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more ___.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £26,200 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay, • Cut down down daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Varous start dates from 5th January 2026 to 9th March 2026, • Location: Natwest. Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00, • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Job Title: Fraud Investigator - Health & Social Care Sector Location: Belfast City Centre Contract Type: Ongoing Salary: (£37,338 - £44,962) About the Role We are seeking a highly skilled and motivated Fraud Investigator to join our team. In this role, you will lead investigations into cases of fr

Senior Global Command Centre Analyst - Weekend Cover Join the Global Command Centre team at CME Group, the world's leading derivatives marketplace. As a Senior (GCC Tech) Analyst, you are the vital front line, ensuring the seamless execution of our global trading ecosystem. You'll deliver expert, real-time trading support and operational oversight for a diverse range of products, acting as a crucial link between our clients and the complex dynamics of global financial markets. Your expertise will be key in guiding clients through functional usage of our platforms and addressing complex technical challenges. What You'll Get A supportive environment fostering career progression, continuous learning, and an inclusive culture. Broad exposure to CME's diverse products, asset classes (Futures & Options, Fixed Income, Spot FX, OTC Markets, Event Contracts), and cross-functional teams The opportunity to develop and refine knowledge of industry-leading technology supporting the entire trade lifecycle. A competitive salary and comprehensive benefits package. Learn more about our career opportunities here. What You'll Do Provide accurate, precise and timely information to consumers of CME Group services while minimising risk to these consumers and to CME Group. Quickly identify the business need to understand the consequence and impact. Measure the sense of urgency and determine the best course of action. Core accountabilities for a Senior GCC Tech Analyst are: Critical assistance involving order cancel, status, and net positions. Providing functional, technical and transactional support for our all-electronic trading and clearing systems and applications including iLink, MDP, CME Direct, Drop Copy, Post Trade / STP. Proactively perform mission-critical impact analysis utilizing all tools at your disposal. Respond, investigate, and properly escalate alerts and issues impacting system/market performance and integrity. Continually evaluate current process and procedure and when necessary, improvise and introduce new ways to improve efficiency. Develop ad-hoc queries and perform complex data analysis to support or change policy, process, procedures, and technology Support of all deployments including bug fixes and new functionality. Coverage hours will be Wednesday - Sunday or Saturday - Wednesday (hours TBC). What You'll Bring We are looking for a highly analytical and communicative professional with proven experience in technical analysis and client management in a fast-paced environment. Experience with industry standard tools and protocols preferred but not essential - including Corvil, Splunk, Google GCP Support tools and FIX Familiarity with Unix based systems Strong client service skills and a drive to achieve customer satisfaction. Excellent communication skills, the ability to articulate difficult and complex problems and solutions to a broad range of audiences. Prior customer support experience in a customer facing, high stress, fast paced environment. An ability to apply strategic thinking to problem-solving, to think outside the box to troubleshoot complex technical issues and to quickly join the dots to identify patterns during major production events. A proactive and self-motivated approach and a driven work ethic that strives to overachieve. Excellent teamwork qualities and a willingness to contribute as part of a global team that provides follow-the-sun coverage. Flexibility within their role as the needs of CME Group evolve to support new technology as well as an ever increasing range of products and services. Bachelor's Degree or 3+ years relevant work experience. CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Why We Exist At Raylo, were on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if its simple and cost-effective - this is where we come in. Were building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - weve proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavors network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025 we were recognised as part of Tech Nations UKs Future Fifty programme. We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious We thrive on innovation through diverse approaches, views, and people. Walk in your customers shoes To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute We have a big vision, but we believe in nailing the most important problems first. Be gritty Only gritty teams succeed. Our individual ownership, passion, and perseverance mean were a team through thick and thin. What to Expect This is a newly created role designed to own and optimise Raylos reverse logistics and device management operations, a crucial area for margin protection and sustainable growth. Reporting to our VP of Operations, youll partner across Legal, Finance, Risk Strategy, and Commercial teams to improve performance, reduce fraud, and build a scalable operational function. Youll build new processes from scratch, lead the rollout of key integrations (like Apple Business Manager), and negotiate with external suppliers to improve performance. The impact? A data-led, commercially impactful function that plays a vital role in Raylos circular tech model. In the longer term, youll shape the strategic direction of device management operations, with career progression into broader supply chain, risk, or commercial leadership roles. What Youll Do Build and own scalable device management operations , from workflows to third-party engagement Map current device management processes and identify key pain points, inefficiencies, and revenue risks Design and implement KPIs to track and measure performance over time Integrate Apple Business Manager workflows to automate Mobile Device Management (MDM) Establish strong relationships with external suppliers , negotiating improved recovery terms Partner with Legal to launch recovery notices and legal recourse workflows Deliver reporting dashboards for cross-functional visibility of performance Reduce fraud and loss rates through process tightening and data-driven insights Champion continuous improvement , collaborating with Finance, Legal, and Commercial Own and drive recovery volume targets Youll Succeed With 3+ years of experience in logistics, technical operations, supply chain, or reverse logistics Education to a degree level , ideally in a STEM subject Proficiency in leveraging data analytics (Looker, Amplitude, Google Analytics, etc.) to inform strategic decisions Strong commercial acumen and experience negotiating with external vendors or suppliers Experience working with reporting tools (e.g. Power BI), CRM systems, and KPI design A strong communicator who can influence both internal and external stakeholders A proactive, self-starting mindset with high ownership and professional presence Passion for Raylos sustainability mission and a desire to make measurable impact Were not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylos success Stock options for all employees Get the latest tech Exclusive Raylo device lease for employees 33 days off, your way 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth L&D budget to support the skills you value Fast-track your career Two performance reviews a year Family-first policies Enhanced maternity, paternity, adoption or shared parental leave, if youve been with us for 12 months. Save big on childcare Workplace nursery scheme for major cost savings Perks on perks Perkbox membership with discounts & wellbeing benefits Good times, guaranteed Optional quarterly socials, plus summer & Christmas parties Hiring Process Whats next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening (30-45 minutes) Stage 2: Hiring Manager Interview (45 minutes) Stage 3: Task Stage: Case Study or a Take home task & Task Review (60-90 minutes) Stage 4: Values-based Interview (45 minutes) & Co-founder Final (45 minutes) As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.

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Risk and Controls Specialist Daily Rate: £400 - £500 (inside IR35 via umbrella) Contract Length: 12 months Location: Hybrid Working - 3 days pw in BELFAST is essential Are you an experienced Risk and Controls Specialist looking for your next challenge? Our client is seeking a dedicate

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Sumer Group Holdings Limited cherche un Audit Associate Partner à Belfast pour conduire son équipe d'audit à un nouveau niveau d'excellence.Ce rôle inclut le mentorat d'équipes, le développement de relations solides avec les clients, et la garantie que toutes les normes d'audit soient respect�

Location: Belfast • Department: Audit • Employment Type: Permanent.At Sumer NI, you will join a collaborative team of experienced senior managers, associate partners and partners, dedicated to driving growth, innovation, and exceptional client service within our audit practice.Working alongside

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This Protection Advisor opportunity is ideal for experienced individuals near South Coast seeking a proposition with leads provided.You will be joining a business based along the South Coast, who are producing a high number of leads, which they can share with you.As such, little need for self-genera

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INF Security Consultant - Must be CHECK Leader member or equivalent certification.REMOTE - Tewkesbury office available to work from if preferred.Dependant on experience - Higher salary level will be expected to hold additional certifications and lots of INF experience.Must be eligible for SC clearan

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Quantity Surveyors / Cost Managers.This role is instrumental in delivering end-to-end commercial and cost control services for transformational projects that support the UK's energy transition strategy.A high number of candidates may make applications for this position, so make sure to send your CV

We are currently recruiting for a Credit Control Officer to join our busy and growing Finance team to manage the credit control function for the company.Proactively manage the company’s credit control policy, ensuring customers adhere to agreed credit terms.Sending invoices and statements to custo

Tetra Techs Cost Consultancy is responsible for some of the most strategically important projects in the UK & Ireland.We provide our clients with high quality cost advice on the capital and whole life cost of their buildings with an increasing focus on carbon reduction.Due to our continued success i

Quantity Surveyor Groundworks | Remote (covering the South West) | Up to £60K + Car Allowance.Are you a commercially astute Quantity Surveyor looking for your next challenge within the electrical utilities or groundworks sector? This is an exciting opportunity to join a rapidly growing specialist

Trainee Cyber Security Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options availa

Recruitment Operations Advisor - Scotland - Private Practice and In House.Experienced Paralegal (minimum 6 months experience in any practice area).Lucrative Salary + Exceptional Benefits.An exciting opportunity has arisen for a Paralegal to join a leading Financial Services department at a team with

Job Description Tetra Techs Cost Consultancy is responsible for some of the most strategically important projects in the UK & Ireland.We provide our clients with high quality cost advice on the capital and whole life cost of their buildings with an increasing focus on carbon reduction.Due to our co

Be among the first 25 applicants.Direct message the job poster from ACHUMAN CAPITAL.We are working with an international law firm based in Belfast for a Junior Associate to join their team.The successful candidate will join a successful litigation team, handling a wide range of personal injury matte

Senior Quantity Surveyor - Permanent Opportunity.Car Allowance, Subsidised Private Medical Cover, Life Assurance Scheme, Contributory Pension, 35 Days annual leave (Including Public Holidays).Are you an experienced Senior Quantity Surveyor looking to make your mark? At GRAHAM Construction, we’re e

Your new company This is a renowned company based in Belfast, which offers a hybrid working environment and values its people as the heart of the business.Their commitment to growth and collaboration makes it a great place to work, grow, and thrive.They are a growing business with an exciting plan.Y

About the job Accounts Assistant.We are seeking a highly organised and detail-oriented.The role involves maintaining accurate financial records, supporting month‑end processes, and ensuring compliance with relevant regulations and internal procedures.Payroll (Weekly & Four-Weekly).Operate and mana