Front line jobs in London - Page 3Create job alerts

Sutton Housing Partnership We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,500 leasehold properties in Sutton. The opportunity: We are looking for two customer focussed Damp & Mould Operatives to join our team. Working in this front-line service delivery role, you will be responsible for diagnosing and undertaking building repairs and maintenance across SHPs council and leasehold properties. Key responsibilities will include: • Undertaking all aspects of building repairs, maintenance, renewals and replacements across, • plumbing, gas safety, carpentry, general building and basic electrical work., • Diagnosing the causes of building faults and defects to identify the most appropriate solution to be applied., • Completing all electrical and GasSafe certifications in accordance with NIC EIC or GasSafe requirements (where applicable), • Being responsible for completing repairs in keeping with "Right First Time" principles and ways of working, • Responsible for maintaining contact and working collaboratively with Repairs Team, • Supervisors and Planners to provide updates on the progress of work to ensure overall service objectives are met. Competent to a professional standard in a minimum of 3 trade disciplines (plumbing and gas safety; carpentry; general building trades; electrical - basic C&G inc part.) Plumber • City and Guilds 6035 - 03 Plumbing Craft or equivalent NVQ Level qualification, • Minimum of 5 years demonstrable experience, • Completed apprenticeship/City & Guilds SCQF-6/NVQ qualification, • Experience of working in a maintenance environment on properties in occupation, • Able to diagnose building faults and defects and identify cost effective repair solutions, • Ability to work alone and independently with minimal levels of supervision, taking ownership and using initiative to resolve defects and problems, obtaining guidance when appropriate., • Maintaining up to date knowledge and understanding of current standards, regulations and best practice appropriate to your specialist trade, • Knowledge, understanding and commitment to the principles of Health & Safety at Work, • 28 days, plus 8 statutory holidays, • Local Government Pension Scheme, • Simply Health medical cash plan, • Modern and flexible working environment, • Hybrid working - 3 days in office, • HOME Awards, • Basic DBS, • Drivers licence, • Weekend & evening working hours SHP are not able to offer sponsorship for these roles. Closing Date: 19th April Anticipated interview date/s: w/c 20th April We kindly request that Recruitment Agencies do not contact SHP with applicant CV's as they will not be considered.

Managing Director - PACE - Camden - Play, Adventure, Community & Enrichment Salary: £65,000 - £70,000 per annum Location: Camden, London Closing Date: Thursday 2nd April 2026 Interviews: w/c 13th April 2026 (in person) We are recruiting on behalf of a PACE Camden - Play, Adventure, Community & Enrichment. This dynamic, grassroots charity have been transforming the lives of children and families for over a decade. Operating across three vibrant play centres, PACE deliver inclusive early years education, after-school and holiday play schemes, mentoring, and specialist support for children and young people with disabilities. Their mission is simple yet powerful: to create safe, engaging spaces where every child can thrive and play. What sets PACE apart from most nurseries or schools is our unwavering belief in the power of play. Our services are designed around a play‑centred philosophy that puts children’s curiosity, autonomy and emotional wellbeing first, creating environments where every child can thrive on their own terms. As Managing Director, you will be both the strategic and operational lead, driving innovation and growth while ensuring excellence in service delivery. Reporting to a committed Board of Trustees, you’ll oversee a talented team across three locations and work closely with partners, commissioners, and stakeholders to expand impact and develop new income streams. We are looking for a commercially minded leader with a strong track record in play work, youth work with experience of EYFS provision. You’ll combine strategic vision with hands-on leadership, ensuring compliance, safeguarding, and financial sustainability while inspiring your team to deliver outstanding outcomes for children and families. Key qualities we’re seeking: • Senior leadership experience across services for children and young people, including play work, youth work, nursery management, and EYFS provision, within education, care, or community contexts., • Proven ability to develop services and generate income., • Strong financial acumen and operational oversight., • Commitment to inclusion, safeguarding, and community engagement. Please note, due to the front line nature of this charity, it's essential that you are open to working on-site most days. This is an exceptional opportunity to lead an organisation that truly makes a difference to it’s community. If you’re ready to bring your expertise and passion to a role with purpose, we’d love to hear from you. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

As an Operational Risk Analyst you will act as a trusted advisor to the front office and support functions, ensuring that operational risks are effectively identified, assessed, monitored, and mitigated. You will play a key role in strengthening the risk framework and promoting a strong risk culture across the organisation. Key Responsibilities • Provide independent oversight and challenge to the First Line of Defence on operational risk matters, • Lead and support Risk & Control Self-Assessments (RCSAs) across capital markets activities, • Analyse and report on operational risk events, incidents, and near misses, • Develop and monitor Key Risk Indicators (KRIs) and risk appetite metrics, • Review and challenge new product approvals, process changes, and strategic initiatives, • Support scenario analysis and stress testing exercises, • Prepare high-quality risk reporting for senior management and risk committees, • Ensure compliance with regulatory expectations and internal risk frameworks, • Proven experience in operational risk within banking, • Strong understanding of Second Line of Defence principles and governance frameworks, • Familiarity with regulatory expectations (e.g. Basel frameworks, UK/EU regulations), • Excellent analytical skills with the ability to interpret complex data and risk scenarios, • Strong stakeholder management skills with confidence to challenge senior colleagues constructively, • Experience with RCSA, KRI development, and incident management, • Professional certifications (e.g. FRM, PRM, ICA) are advantageous

I'm working on an exclusive basis with a leading international payments fintech, who are looking to make the key appointment of a Head of Compliance to lead and develop its UK regulatory compliance function. This is a senior, hands-on role working closely with the Global Chief Compliance Officer, with responsibility for advising the business, overseeing regulatory change and monitoring, and embedding a strong compliance culture across front office and support functions. Key responsibilities include: • Leading the UK regulatory compliance programme and day-to-day compliance operations, • Acting as a senior adviser to the business on FCA regulation (including MiFID II, EMIR, PSD2, CASS), • Owning and enhancing the compliance risk assessment, monitoring plan and framework, • Managing regulatory change and horizon scanning, • Overseeing regulatory interactions, audits and enquiries, • Reviewing and maintaining policies, procedures and governance documentation, • Supporting conduct, culture and compliance training across the business, • Producing clear and meaningful MI for senior management and committees, • Managing and developing a small regulatory compliance team, • Deputising for the Chief Compliance Officer when required The successful candidate will likely have: • Significant experience in a second line of defence role with compliance advisory/generalist experience within payments fintechs, ideally as SMF16, • Payments regulatory knowledge essential and strong working knowledge of the FCA Handbook and European regulatory frameworks, • An engaging and commercially minded compliance professional who enjoys being close to the business, building strong relationships and acting as a trusted advisor, • Excellent leadership and people management experience Salary is highly competitive + bonus and a hybrid working model.

Equity Settlements Analyst – Brokerage Location: London Employment: Permanent MUST HAVE – CTM & Gloss experience A leading brokerage firm is looking for an experienced Equity Settlements Analyst to join its Operations team. This is a hands-on role ensuring timely and accurate settlement of equity trades and supporting front-office and clients in a fast-paced environment. Key Responsibilities • Ensure accurate and timely settlement of equity trades across UK and international markets., • Monitor, investigate and resolve trade and settlement breaks, fails and mismatches., • Liaise with brokers, custodians, counterparties and internal teams to resolve settlement issues., • Perform daily reconciliations and confirmations in line with market deadlines and internal controls., • Recent, relevant experience in equity settlements within a broker, investment bank or similar financial institution., • Mandatory: Hands-on experience with CTM (Omgeo/DTCC Central Trade Manager) and Gloss – candidates without both systems will not be considered., • Strong understanding of the trade lifecycle, settlement processes and market deadlines., • High attention to detail, strong problem-solving skills and comfort working under time pressure.

Business Director – Marketing Science (MMM) London (Hybrid: 2 days per week in office) £85,000 base + bonus & benefits DATAHEAD is partnered with a global marketing agency at the forefront of marketing effectiveness, econometrics, and advanced analytics. This is a senior, visible role for an established Marketing Mix Modelling / Marketing Science leader who wants real influence - with clients, teams, and product direction. The Opportunity This role sits at the intersection of strategy, analytics, and client leadership. You’ll act as a trusted advisor to senior marketers, owning complex MMM and marketing effectiveness engagements while shaping how analytics is embedded into decision-making across brands. You’ll lead from the front - commercially, technically, and intellectually - while mentoring analysts and helping evolve next-generation measurement products. What You’ll Be Doing • Own and grow senior client relationships as a Marketing Science lead, • Lead delivery of MMM / econometrics and marketing effectiveness programmes, • Translate complex analytics into clear commercial recommendations, • Partner closely with strategists and media teams to influence planning and optimisation, • Design, pitch, and deliver analytics-led solutions to senior stakeholders, • Contribute to the evolution of new analytics products and tools, • Line-manage and develop junior team members, • Play an active role in team initiatives, process improvement, and revenue growth What They’re Looking For This is not a hands-off role. You’ll be credible in the detail and confident in the boardroom. Core Experience • Director-level experience in Marketing Science / MMM / Econometrics, • Agency, consultancy, or in-house marketing analytics background, • Proven track record delivering analytics projects for senior clients, • Strong commercial and consultative mindset Technical Strength • Deep expertise in Econometric Modelling / Marketing Mix Modelling (essential), • Strong R skills for analytics and modelling, • Exposure to forecasting, experimentation (A/B testing), or ML in marketing contexts, • Familiarity with Python, SQL, or Shiny is a plus (not mandatory) Leadership & Communication • Confident influencing senior stakeholders, • Excellent storytelling with data — simplifying complexity, • Experience managing and developing analysts, • Comfortable working autonomously with minimal oversight Why This Role? • Senior, visible role in a globally recognised marketing environment, • Strong emphasis on effectiveness, innovation, and product evolution, • Hybrid working (2 days per week in a London office), • £85k base with bonus and benefits, • Backed by a leadership team that genuinely values analytics

A Dutch speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Finance Graduate Client Service Associate will be in the front line of maintaining and developing the Dutch clienteles by advising the company’s products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.\n \nYour responsibilities will include: \n\nCollecting all relevant information from clients to set up new accounts\nBuild relationships with clients within the banking sector and assist with administrative duties\nCollaborate with the Netherlands' Sales team and the investment advisor to manage the daily workload\nEnsuring all clients’ reports are accurate and are being dealt with effectively and in a timely manner \nAbout you:\n\nThe successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package as well.\n\nProfile: \n\nRequired to be fluent in Dutch and English, both written and spoken \nExperience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable\nDegree within finance, banking or economics is desirable\nDemonstrable problem-solving skills and a strong customer focus\nExcellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism\nTo apply, please send your CV in English and in Word format to Marie-Anne. \nlanguagematters is acting as an employment agency in relation to this vacancy

A Swedish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Finance Graduate Client Service Associate will be in the front line of maintaining and developing the Swedish clienteles by advising the company’s products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.\n \nYour responsibilities will include: \n\nCollecting all relevant information from clients to set up new accounts\nBuild relationships with clients within the banking sector and assist with administrative duties\nCollaborate with the Sweden's Sales team and the investment advisor to manage the daily workload\nEnsuring all clients’ reports are accurate and are being dealt with effectively and in a timely manner\nAbout you:\nThe successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package as well.\n\nProfile: \n\nRequired to be fluent in Swedish and English, both written and spoken\nExperience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable\nDegree within finance, banking or economics is desirable\nDemonstrable problem-solving skills and a strong customer focus\nExcellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism\nTo apply, please send your CV in English and in Word format to Marie-Anne. \nlanguagematters is acting as an employment agency in relation to this vacancy

Tradition is the interdealer broking arm of Compagnie Financière Tradition and one of the world's largest interdealer brokers in over-the-counter financial and commodity related products. CFT is represented in over 28 countries, employing over 2,500 people. Tradition’s goal is to provide superior client services. It believes its business success is a direct reflection of its employees and recruits. As such, teamwork, creativity, reliability and integrity are components of a work ethic taken very seriously since the company was founded in 1959. Tradition is currently seeking to appoint a Futures Clearing Analyst to be based in our London office. Main responsibilities within the Futures Clearing Analyst position include: • Allocate trades accurately on trade date (T+0) across client accounts, clearing brokers, and give-up/take-up flows, ensuring all deadlines are met., • Utilise allocation systems (e.g. SEALS or equivalent) and exchange platforms (e.g. ICE Block, Eurex T7) to process trades efficiently., • Ensure accuracy of account mappings, exchange codes, give-up identifiers, and clearing instructions at all times., • Perform real-time and end-of-day reconciliations between front office/order management systems, exchange feeds, and clearing broker platforms., • Investigate and resolve allocation breaks, trade mismatches, position discrepancies, and system issues in a timely manner., • Escalate unresolved discrepancies in line with established control frameworks and procedures., • Manage the full lifecycle of give-up trades, including submission, monitoring, and clearing broker acceptance or rejection., • Liaise with brokers, clearing brokers, and clients to ensure timely processing and resolution of trade-related issues., • Monitor exchange deadlines for give-up acceptance to prevent trade failures., • Ensure adherence to pre- and post-trade controls, internal policies, regulatory requirements, and segregation of duties., • Identify and mitigate risks such as incorrect allocations, late bookings, and mis-clearing of trades., • Maintain a clear and auditable record of all allocation and trade-related activities., • Engage daily with front office teams, clearing brokers/FCMs, exchanges, and internal Risk and Compliance functions., • Provide timely updates on breaks, failed trades, and late bookings, acting as a key point of contact for trade allocation and post-trade queries. Key skills and experience required in this role: • Proven experience in trade allocation (T+0) and T+1 break resolution, including late bookings and rejected give-up trades within a Futures & Options environment., • Strong understanding of the exchange-traded derivatives lifecycle and give-up/take-up processes across multiple clearing brokers., • Hands-on experience with allocation systems (e.g. SEALS or similar) and exchange platforms such as CME, ICE, and Eurex., • Experience working in an Interdealer Broker (IDB) or similar fast-paced trading environment is highly desirable., • High attention to detail with the ability to manage high-volume, time-critical workflows and meet tight exchange deadlines., • Strong problem-solving, communication, and stakeholder management skills, with the ability to liaise effectively with front office teams and external counterparties. Tradition do not accept agency CV’s. Please do not forward CV’s to our employees or Talent team. Tradition are not accountable for any fees related to unsolicited resumes. The Talent team will reach out to trusted agents when required. Please note, due to the large volume of applications for this position, only suitable candidates will be contacted. If you have not heard from us within 14 days, unfortunately, your application has been unsuccessful. Tradition welcome all suitable applications and are an equal opportunity employer who value diversity. All employment is decided on the basis of qualifications and merit. By applying for this role, you agree that we may retain your details on our system for a period of 6 months and may contact you for any future vacancies that may arise within the Tradition Group.

A leading London law firm is seeking a Software Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and Server Side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, manage and optimise the various SQL Server databases, • Maintain application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaise with other functions within the Technology Team and Finance. Must Have: • Experience of working in a Legal services/Law firm environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with Scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • Knowledge of Scripting languages including VBA, VBScript and PowerSheII, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Experience with Inprotech, iManage applications (front & Back End) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

Currently recruiting on behalf of a major Investment Bank, who are looking for an experienced financial crime advisory professional with experience in Global Markets to join their team at VP level. This is a business facing role, and so you will involved in providing real time advisory to the front office on transactions across markets products such as equities, fixed incomes and FX. This is an opportunity to join a high performing team in a truly Global Institution that provides long term development opportunities. Key Experience: • Previous experience in a 2nd line financial crime role, • Experience working within a recognised Investment Bank, • Good knowledge of Global Markets products such as FX, Fixed Income, Equities and commodities, • An understanding of relevant regulation, • Ability to lead project work where necessary

M&E Pre-Construction Manager About the Role At Harmony Fire, our work saves lives. As M&E Pre-Construction Manager, you will lead the commercial and operational success of the Pre-Construction function, owning the full pre-construction cycle from initial client engagement through to seamless handover to Delivery. This is not a role for someone who manages from a distance. You will be on the front line, building client relationships, driving gross profit, developing your team, and setting the standard for everything that comes before a project breaks ground. You will be accountable for the performance of the Pre-Construction team and trusted to represent Harmony Fire at the highest level. If you are commercially sharp, obsessive about the detail, and ready to lead a team that sets the tone for every project we deliver, read on. Key Responsibilities Commercial Leadership • Own the commercial performance of the M&E Pre-Construction function, hitting and exceeding GP targets, • Lead on pricing strategy, negotiation with clients and suppliers, and value engineering to maximise margin without compromising quality, • Submit and oversee accurate weekly sales forecasts, holding the team to account on pipeline accuracy, • Identify and pursue opportunities to grow scope, revenue, and long-term client value Client Relationships • Own a portfolio of key client relationships, acting as their trusted advisor from first enquiry through to construction handover, • Lead client-facing meetings, presentations, and negotiations with confidence and authority, • Manage and resolve complex client issues to full resolution, both internally and externally, • Ensure every client handover to Delivery is thorough, confident, and sets the project up for success Team Leadership & Development • Lead, manage, and develop the Pre-Construction team including Assistant Pre-Construction Managers, Estimators, Surveyors, and Coordinators, • Run daily huddles and regular 1-2-1s, maintaining a high-performance culture grounded in Harmony's values, • Coach and develop team members to raise the bar, pushing B-Players to become A-Players, • Take full accountability for team output, morale, and continuous improvement Pre-Construction Delivery • Oversee the execution of project delivery strategies through to construction stage, including design, scope, specification, and programme, • Ensure rigorous risk identification and mitigation at every stage of the pre-construction process, • Uphold a zero-compromise standard on accuracy, detail, and quality across all submissions, surveys, and reports, • Record all activities in Salesforce, ensuring full visibility and accountability across the team Cross-functional Collaboration • Work closely with the Delivery team to ensure smooth, well-briefed project handovers, • Collaborate with Sales, Finance, and the wider leadership team to align pre-construction activity with business priorities, • Challenge and be challenged, contributing actively to improving processes, systems, and ways of working across the business What We're Looking For • Proven track record managing the full M&E pre-construction cycle (surveying, estimating, design, and client engagement) at a senior level, • Strong commercial acumen with a demonstrable ability to grow GP while maintaining and deepening client trust, • Experienced people leader, confident, direct, and capable of getting the best out of a team through accountability, coaching, and clear standards, • Exceptional organisation and prioritisation, with a do it right first time mindset across everything you touch, • Skilled communicator, able to manage both good and bad news with professionalism, clarity, and speed, • Proactive problem solver who brings solutions, not just problems, • Ambitious, growth-focused, and aligned to Harmony Fire's A-Player culture, • Comfortable operating in a fast-paced, high-growth environment where standards are high and pace is relentless Why Join Us? At Harmony Fire, we live by our values: • Athlete's Grit – we push ourselves and each other to be the best, • Captain's Duty – we take ownership, act with integrity, and deliver on our promises, • Fun Loving Heart – we celebrate success and enjoy the journey together We don't do rigid promotion timelines. If you are leading, solving problems, and delivering results, you will grow fast. We are a team of 200 and growing, and every department has genuine opportunity for the people willing to earn it. If you are ready to lead a function that shapes the outcome of every project Harmony delivers, we want to hear from you.

SUMMARY To lead the operational strategy for all TMT Finance events, prioritising excellence in all aspects of delivery and onsite experience. As budget owner, responsible for designing and maintaining the event P&L, recommending investment priorities and managing all direct costs. A key customer-facing role that’s responsible for ensuring event delivery that’s operationally seamless and experientially innovative for TMTF customers, external and internal. Working closely with the Event team and wider business stakeholders to ensure overall success of every aspect of the event in line with business objectives. This role is pivotal to scaling our global events portfolio and will champion innovation, process optimisation and customer‑centric thinking across all touchpoints. KEY RESPONSIBILITIES General • Direct and oversee operational delivery of each TMT Finance event (conferences and awards) – currently EMEA (London), APAC (Singapore) and USA (New York) plus any other event products planned by the company, • Be the functional lead and the ‘face’ of Event Operations, contributing to departmental strategy and presenting at company meetings as required, • Lead the Event Operations team, while working closely with Commercial, Production and Marketing to ensure operational excellence, • Manage and professionally develop the Event Operations team members, • Review and develop as necessary processes and best practice guidance for all Events and Awards delivery, prioritising cross-functional alignment and clear ownership, • Work with wider company to understand and facilitate their objectives at each event. To include working with the Subscriptions and Editorial teams to meet their requirements for successful event delivery, • Attend event industry functions where possible to develop ideas, network with industry peers, learn about new initiatives and broaden knowledge of conference management and the onsite experience, • Establish a culture of continuous improvement, ensuring the team proactively identifies operational efficiencies and opportunities to enhance event quality Budget • Responsible for creating, holding and maintaining the budget – presenting the initial plan to MD/FD and meeting regularly with MD to update on tracking and variances. Set timelines for when budget items should be submitted/updated, • Include anticipated spend at budget creation by obtaining draft quotes from suppliers in advance, • Monitoring event P&L and setting meetings to discuss any concerns, • Model cost scenarios and ROI projections to support data-led decision-making around investment in new initiatives Attendee Experience • Build an overarching and event-specific onsite strategy that’s focused on increased customer engagement and elevated experience, • Evaluate and prioritise investment in key areas including onsite event tech, entertainment and additional add-on events that will elevate the attendee experience, • Source ideas from other shows and build a case for implementation at TMTF events, • Develop a measurement framework for attendee engagement and satisfaction, ensuring insights are captured and fed into future planning cycles Event Delivery • Accountable for overall operational delivery of each and every event, striving to hit targets for attendee engagement and satisfaction metrics (NPS) while managing agreed spend on direct costs, • Direct and prioritise workload of Event Operations Manager, ensuring highest standards of quality in preparation and execution, • Create and manage staffing plan for onsite delivery, • Lead the team onsite, acting as the highly visible and front-facing director of all delivery aspects, • Responsible for developing and submitting for approval a Risk Assessment per event, and for ensuring adherence to H&S frameworks Venues • Event venue sourcing – work to a 2- or 3-year cycle for each event (where possible), • Create a venue sourcing brief and lead on contracting negotiation, ensuring the best possible rates are secured, • Ahead of each event, set up site visits for future venues (following and future years), • Work with event team to map event flow and ensure optimal use of space against the agenda and wider programme, • Evaluate offsite venues for add-on/private events with a KPI of 3 final options per add-on/private event, • Build and maintain a venue performance database to support future decision‑making Contractors • Source contractors for each event – work to a 12-month cycle for each event (to include AV, furniture, graphics, sponsorship items as applicable), • Create a specification for key suppliers, • Contract negotiation, always ensuring best rates, • Liaise with Sponsorship, Production and Subscriptions on their requirements from contractors (e.g. AV setups and branding opportunities) Sponsors • Work with the Sponsorship Sales team to present branding/physical inventory and ideas for each event, including a detailed summary of possibilities based on venue, • Lead the post-sale relationship plan for sponsors, including management of their requirements and execution of package details per contract, • Design and imbed process for post-sale communications with sponsors, working with Sales and Marketing to ensure consistency of tone and messaging, • Create a structured sponsor fulfilment reporting process to demonstrate value and support renewals Business Operations • While the role sits firmly within the Events department, contribution as required to designing and implementing wider company policies around relevant areas of overlap, including company travel, expenses, risk and H&S, • Evaluate, negotiate, propose and manage the event insurance policy, • Work with Finance to improve and streamline processes around supplier management, invoice processing and tracking, • Develop dashboards and operational KPIs to track efficiency and effectiveness REQUIRED EXPERIENCE & SKILLS • Minimum of 7 years’ experience in B2B event operations, • Minimum of 1-2 years' experience in a leadership/management role, • Experience of running events for finance, professional services or a related industry preferred, • Strong financial acumen, with prior experience of budget ownership and cost management, • Experience of high-value contract negotiation, including £500k+ venue contracts, • Meticulous attention to detail in both planning and execution, • Collaborative, with an ability to work across the Events team and the wider business, • Excellent presentation skills and ability to communicate a vision to senior leadership, • Innovative, with a strong eye for customer experience design and delivery, • Strong project management capability, with the ability to balance multiple large-scale projects simultaneously WHY JOIN US? • Be part of a high-growth premium events business: Opportunity to help shape the future of a rapidly-scaling global events portfolio and influence business-wide strategic direction, • Flexible Working: Hybrid model: 3 days in our Central London office (Tues–Thurs), 2 days remote, • Time Off & Wellbeing: 25 days annual leave + your birthday off, competitive pension scheme, Employee Assistance Programme with 24/7 confidential support, perks platform with discounts and rewards, paid personal and group volunteering. Annual charitable donations from company profits, • Culture & Environment: A bright, spacious office with breakout spaces, a library, and social areas including pool, darts, and table tennis. We offer a collaborative, values-led culture built around Real People, Real Relationships, Real Intelligence, and Real Impact, • Vibrant Location: 32 Lafone Street, London SE1 – just minutes from London Bridge Station About TMT Finance Founded in 2009, TMT Finance empowers decision-makers in digital infrastructure through actionable intelligence, proprietary data, and exclusive industry insight. Our platform is the go-to source for M&A, financing, and investment intelligence across the datacentres, fibre, telecoms, towers and cloud subsectors. Our flagship live events and awards programmes are market-leading, connecting the most senior dealmakers in digital infrastructure across EMEA, APAC and the US. We’ve grown 40%+ annually over the past five years and are scaling rapidly - with major investment in product, expansion into the US and APAC, and plans to grow from 65 to 100+ employees in the next 3-5 years. We’re looking for driven, strategic thinkers who thrive in fast-paced environments and want to make a real impact. TMT Finance welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, or disability. All appointments will be based on merit and a fair and transparent process.

PRODUCTION OPERATIONS MANAGER EAST LONDON OVERNIGHT FOOD PRODUCTION. CENTRAL PRODUCTION UNIT. PEOPLE-LED OPERATION. What You’ll Get • Up to £70k base salary (depending on experience), • Vitality healthcare and great employee benefits, • Free meals on shift and 50% discount across the business, • On-site parking including electric vehicle charging, • Genuine flexibility around working pattern and rota management, • Direct exposure to senior operational leadership, • A chance to lead a flagship production site in a growing hospitality business, • Real autonomy to improve standards, performance, and team capability Who Are They? A well-established, fast-growing hospitality business with a strong reputation for quality, consistency, and craft. Behind the scenes sits a large Central Production Unit in East London that supplies product across the estate. This is where the magic happens — and where this role sits. The business is now looking for a Production Operations Manager to lead the overnight operation, taking responsibility for a large, multicultural team and ensuring food is delivered to the highest possible standards. This role has become a real priority. The business has struggled to find the right person and is now looking for someone who can step into a visible, hands-on leadership role and make an immediate impact. This is not a desk-based operations role. This is a role for someone who likes being on the floor, managing people, solving problems, improving standards, and making sure things happen properly. What You’ll Get Up To • Lead the overnight operation during peak production hours, • Manage a team of around 40 people across bakers, pastry chefs, team leaders, and support staff, • Drive quality, consistency, and food safety standards across the site, • Ensure HACCP, health & safety, and compliance standards are always maintained, • Recruit, train, coach, and develop team members across the CPU, • Build strong relationships with production, maintenance, supply chain, and retail teams, • Monitor labour, productivity, waste, and production output to improve performance, • Deal with maintenance issues quickly and proactively before they become bigger problems, • Support rota planning and workforce management across a seven-day operation, • Help create a positive, inclusive culture across a highly diverse workforce This is a role for someone who enjoys being present, visible, and fully immersed in the operation. What You’ll Bring • Experience leading within a CPU, food production, bakery, FMCG, manufacturing, hospitality, or large-scale kitchen environment, • Strong understanding of food safety, HACCP, and health & safety, • Experience managing large teams in fast-paced operational environments, • Confidence dealing with recruitment, training, development, and performance management, • Strong operational awareness and an eye for detail, • Ability to remain calm and make decisions under pressure, • A proactive mindset — especially around standards, maintenance, and operational issues, • Strong communication skills and the ability to build trust across different teams and cultures, • Flexibility around overnight working and operational demands Bakery experience would be helpful, but it is not essential. The business is open to people coming from food manufacturing, hospitality, FMCG, or wider production environments. The Bottom Line: This is a high-impact operational leadership role inside a busy, complex, overnight food production environment. The business needs someone who can lead from the front, build credibility quickly, and bring structure, consistency, and energy to the team. If you enjoy leading people, improving operations, and being part of a fast-paced food environment where no two nights are the same — this is a seriously good opportunity. Lead it. Improve it. Own it.

This Concierge position is working in a prestigious, high‑end development consisting of 40 luxury apartments, an office unit, and a café. As the Day Concierge, you will play a pivotal front‑facing role in maintaining the building’s reputation for excellence. You will be responsible for creating a warm, professional, and welcoming environment for all residents, visitors, and contractors, while ensuring the smooth day‑to‑day operation of the front‑of‑house service. A commitment to exceptional service, strong attention to detail, and the ability to leave a lasting positive impression are essential. Reporting to: Building Manager and Property Manager Hours of work: Rotational shift patterns 4 days on and 4 days off from 7:00 am to 7:00 pm Holiday allowance: 24 days pro rata (excluding Bank and Public Holidays) paid holiday in any one complete holiday year. • Bonus structure, • Supportive and collaborative environment Role and Responsibilities • Maintain Exceptional Presentation Standards Ensure the reception and concierge areas are consistently clean, organised, and presentable. This includes proactively addressing any issues that detract from the appearance or smooth operation of the front desk. • Demonstrate Professionalism and Personal Presentation Uphold a courteous, approachable, and professional demeanor at all times. A clean, well‑kept uniform and polished appearance are essential to representing the standards of Merano Residence. • Execute Managerial Instructions Follow all reasonable directions provided by the Building Manager and Property Manager, supporting the delivery of a well‑run and compliant building. • Build Strong Professional Relationships Act as the first point of contact for residents, contractors, and guests. Foster positive relationships, handle enquiries efficiently, and ensure every interaction reflects the quality of service expected at a luxury development. • Manage Key Handling and Logging Procedures Oversee secure handling of resident and contractor keys, ensuring logs are accurately maintained in line with established procedures. • Conduct Daily Site Walk‑Throughs Carry out routine building inspections to identify maintenance concerns, ensure health & safety standards are upheld, report any hazards, and escalate issues promptly. • Support Smooth Building Operations Assist with deliveries, contractor access, resident enquiries, and other operational tasks to help maintain the building’s high standards. Required Skills and Experience • Front‑of‑House Experience Previous experience in a concierge, reception, hospitality, or luxury service environment with a strong track record of delivering outstanding customer service. • Excellent Communication Skills Confident, clear, and professional communication, both verbal and written, with the ability to engage effectively with residents, colleagues, and external stakeholders. • Ability to Work Independently and Collaboratively Self‑motivated, dependable, and able to manage responsibilities autonomously while also contributing positively within a team environment. • Strong Time Management and Problem‑Solving Ability Capable of prioritising tasks, handling unexpected situations calmly, and resolving issues efficiently while maintaining a high standard of service.

Our client, a leading and highly respected craft bakery supplying premium foodservice, retail, and private label customers, is seeking an experienced and hands-on Assistant Production Manager to support the leadership of their Bread production department. This is a pivotal role within a fast-paced, 24/7 manufacturing environment, offering the opportunity to combine artisan expertise with operational excellence at scale.\n\nJob Role\n\nReporting to the Head Baker, the Assistant Production Manager will act as the number two within the Bread production function, supporting day-to-day operations, team leadership, and new product development. You will play a key role in balancing traditional artisan bread-making techniques with efficient, high-volume production, ensuring consistent quality, productivity, and cost control.\n\nWorking closely with Sales, Technical, and Operations teams, you will help drive production planning, continuous improvement, and a structured Sales & Operations cycle, while embedding best practice across the department.\n\nResponsibilities\n\n * · Support the leadership and development of a large Bread production team within a 24/7 operation.\n\n * · Drive operational excellence, productivity improvements, and tight cost control across the department.\n\n * · Coach, develop, and motivate team members, embedding clear operational protocols and standards.\n\n * · Manage shift planning, rota scheduling, and workforce organisation.\n\n * · Lead and support new product development across foodservice, branded retail, and private label channels.\n\n * · Work collaboratively with Sales, Technical, and senior leadership on structured production planning cycles.\n\n * · Maintain rigorous food safety, traceability, and quality standards in line with company policy.\n\n * · Monitor productivity metrics and identify opportunities for efficiency improvements.\n\n * · Contribute to departmental budget planning, headcount management, and performance monitoring.\n\n * · Represent the business where required with key customers, suppliers, and stakeholders.\n\n * · Ensure adherence to health and safety standards and company procedures at all times.\n\n * · Support wider business initiatives and undertake additional responsibilities as required.\n\nPersonal Profile\n\n * · Proven experience within artisan or craft wholesale bakery production.\n\n * · Strong track record of leadership within a food manufacturing environment.\n\n * · Demonstrable experience delivering productivity gains and managing cost controls.\n\n * · Experience of structured operational processes and high standards of food safety and traceability.\n\n * · Hands-on leadership style with the ability to lead from the front in a busy production setting.\n\n * · Strong coaching and team development capability.\n\n * · Experience of gluten-free production would be advantageous.\n\n * · Organised, resilient, and energetic with a strong work ethic.\n\n * · Comfortable working cross-functionally with Sales, Technical, and senior stakeholders.\n\n * · High integrity with strict adherence to health & safety and company procedures.\n\nHours\n\n6 Days Per Week (24/7 Operation) – Ideal start time 10am, but will require flexibility

Job Purpose As Associate Creative Director, you will be responsible for taking the creative lead on experiential projects and/or portfolios for GPJ, depending on level and experience. Working within project teams and alongside the ECD, your role is to drive the creative vision to ensure the delivery of inspiring marketing solutions, that exceed our clients' expectations, meet their budget requirements and fulfil GPJ’s business goals. Our experiential offerings span a wide range of contexts, channels and purposes; from live-events to virtual events, from screen based content to immersive technologies. To maintain our position at the forefront of change requires us to deliver experiences which raise the bar for our industry, meeting an ever growing client demand by championing purposeful & exciting work. Alongside the Executive Creative Director, Exec Director Creative Innovation and members of the creative team, you will play a leading role in the development of concepts and will be responsible for presenting coherently and in a compelling manner the ideas and direction for specific events to clients and others. Imagining something different, more engaging or exciting – always looking beyond the boundaries of current knowledge for new possibilities. In doing so, our Associate Creative Director will actively approach stakeholders with more than just a mood board and design, but a compelling idea that works across channels and clearly drives business impact for the client. As Associate Creative Director/Creative Director, you must work well as a leading member in a team environment; getting hands-on to clearly communicate your ideas and concepts to clients, managing and inspiring a team to deliver on projects, as well as working effectively with other departments within GPJ. Key Responsibilities • Deliver brilliant, inspiring concepts/ideas, including appropriate use of technology for our clients. You’ll be working on large scale projects as well as small. For example, you could be overseeing multiple experiences for a client, ensuring consistency in communication and design. Or you could be working on a large scale event owning a particular area or aspect of the experience., • Bring in the right experts and manage them to execute award winning/critically acclaimed experiences, activations and campaigns., • Experienced in motivating creative teams in an atmosphere where all participants are heard and respected, leading teams to inspiring work, and making the process fun., • Work in collaboration with account teams to develop realistic client proposals given the constraints of time and budget, to focus on the high impact areas of opportunity, and to create and deliver outstanding presentation which sell the idea., • Consider how the idea or experience can be extended to further reach and impact via social media, digital marketing and OOH., • Contribute to creative and agency culture, inspiring teams to do their best work, • Collaborate with creative leadership to create high-quality, strategic presentations that exceed client expectations through copywriting, sketches, renders, mock-ups, and presentations, • Excel at managing team workload and meeting tight deadlines, • Lead planning and strategy sessions resulting in clear creative briefs, • Lead project creative teams, overseeing work and ensuring execution is consistent and of the highest quality output, • Work closely with Creative leadership to establish agency best practices and standard ensuring our leadership within the industry, • Supervise account-based creative teams day-to-day to ensure their success, • Drive the education of members of the GPJ creative team, making sure effectiveness is front of mind when designing experiences., • Understand the client’s business and communication needs and their key proposition in order to deliver work that’s on brief., • Line management of junior team members within the creative team., • Keep abreast of innovation and industry standards and share this with the organisation., • Able to get hands-on to deliver client-ready presentations that clearly convey your ideas and concepts to the rest of the team and clients alike, ensuring they deliver on the strategy and, • Collaborate with producers after the sale to ensure creative integrity, be a creative resource to the team as client needs or budget changes, and further develop the relationship with the client., • Support with the development of thought leadership or marketing initiatives., • Attend industry events and exhibitions and provide feedback for the team . About you We seek a passionate, original thinker with proven creative expertise across a range of media. Acting as the lead on specific projects this role requires strong communication skills to team and clients at all levels. Confidence to brief effectively and work well in a team environment are as important as an ability to excite clients with our concepts. You will be able to drive the creative vision of our face-to-face communication projects from inception right through production to completion. • You communicate with clarity, conviction and persuasiveness tailored to different situations, • You demonstrate 'active' listening skills in a variety of situations, seeking out others' ideas, are open to them and are able to take action where appropriate, • You are able to build effective relationships, able to understand and respond to the agenda of others and are able to help unlock future client opportunities, • You think creatively to deliver ideas and solutions as well as solve problems, • Proven ability to sell work to prospective and existing clients, • You are interested in the latest developments in the industry and keep up to date with the latest tools, • You are a collaborative, consultative team player with enthusiasm, passion and drive, • If you have a ‘roll-your-sleeves-up’ approach and a strong portfolio to show, we’d love to hear from you. Your Background, Skills & Experience • ACD (10+) years experience as a creative thinker and doer - conceptual thinking and ability to develop the idea through use of design tools, sketches, and AI tools, • Broad client experience consistent with our portfolio of progressive and sector defining client brands., • Excellent verbal, written and listening communication skills as well as creative and artistic presentation skills., • Experienced in leading conferences and/or B2B experiences, • In-depth knowledge of brand positioning, industry trends., • Ability to convey ideas in an oral presentation in an exciting and engaging manner., • Can convey complex concepts clearly through written presentations., • Ability to work in collaboration with the internal departments in bringing concepts to life and finding innovative ways of achieving this within a client budget without compromising on quality, • Strong communication skills and the ability to enthuse and motivate clients and colleagues alike., • Experience in having day-to-day responsibility for project delivery with the knowledge that you will have a Executive Creative Director to guide when needed., • Experience of the live environment / experiential delivery and its specific pressures., • Nice to have - knowledge of sports marketing industry and passionate about a wide range of sports. This role requires 3 days per week on site in our London office (Tues to Thurs)

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Mid Level UX/UI Designer Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Service design? We have a great opportunity for you – Mid level UX/UI Designer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Mid-Level UX/UI Designer, you will play a key role in shaping intuitive, accessible, and visually refined digital experiences within the Pensions and Finance domain. You will contribute to end-to-end design delivery across complex customer journeys, working closely with multidisciplinary teams and clients. This role offers exposure to large-scale transformation programmes, modern design systems, and innovative technologies, while allowing you to influence outcomes through research-led, user-centred design. Your responsibilities: • Design high-quality user interfaces with a strong focus on consistency, usability, and visual excellence, • Apply accessibility considerations throughout the design process, ensuring compliance with recognised standards and best practices, • Work confidently in Figma using structured approaches, including components, variants, auto layout, and design systems, • Create UX artefacts such as journey maps, service blueprints, wireframes, and interactive prototypes, • Design responsive experiences for both desktop-first and mobile-first portals, • Contribute to the development and maintenance of scalable design systems and component libraries, • Prepare and deliver clear, compelling design presentations to clients and stakeholders, • Facilitate design workshops and collaborative sessions with multidisciplinary teams Essential skills/knowledge/experience: • Strong UI design capability supported by a solid understanding of UX principles, • Proven experience applying accessibility requirements in digital design, • Excellent proficiency in Figma, including components, variants, auto layout, and structured design workflows, • Experience creating journey maps, service blueprints, and other UX documentation, • Strong understanding of responsive design across desktop and mobile platforms, • Good working knowledge of Adobe Creative Suite, • Confidence presenting design work and rationale to clients and senior stakeholders, • Experience collaborating within fast-paced, cross-functional teams, • Ability to take ownership of work and manage priorities effectively Desirable skills/knowledge/experience: • Experience or strong interest in the Pensions and/or Financial Services industry, • Familiarity with WCAG accessibility standards, • Experience working within large enterprise or consultancy environments TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process (optional) • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

ABOUT US: ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you! See what audiences have been saying about the show here! ROLE OVERVIEW: This role forms part of the leadership team within the Visitor Operations department. The post holder will take the lead on all aspects of our industry leading customer service ethos which is delivered through the Customer Experience Managers and Visitor Services Team Leaders. The post holder will have a passion for audiences alongside experience in the field of customer service based in a theatre, music venue, leisure environment or similar. The ABBA Arena welcomes 3,000 customers per show and this role will work with the Head of Visitor Operations to ensure that they are kept safe throughout their visit but as importantly have an opening night experience every visit. The post holder will, alongside the Head of Visitor Operations, role model the ABBA Voyage values and goals. They will also cultivate through training and coaching, other teams’ understanding of the organisational approach to customer service and crisis management. Working alongside the Security Operations Manager they will ensure all special visits and visitors are welcomed in accordance with their needs. KEY ROLES AND RESPONSIBILITIES: Please note that these points are only an outline of your main role and responsibilities and that there will be additional day to day duties expected of you to ensure the smooth and effective running of your department and the show. • This role requires an eye for detail and strong ability to lead teams to always deliver industry leading customer service. Ensuring that we develop and deliver improvements in our customer service operation by being curious and inquisitive and encourage the same curiosity in your teams. Using post show survey data, online reviews and other information to maintain an understanding of visitor sentiment that will inform our customer service strategy. We will use this to build training requirements and goal setting., • This role will be part of the Silver Commander roster. This role becomes the Senior Manager on site and will take the lead during any emergency or serious customer incident. They also will understand the Premises licence to ensure complete adherence., • Act as the role model for our ABBA Voyage values ensuring that your teams do the same., • Identify, develop, and deliver training and coaching for your direct line reports, wider teams, and contractors., • Ensure all departmental risk assessments are up to date and fit for purpose and any incident reports are completed, reviewed, and documented in a satisfactory way., • Responsible for ensuring all Standard Operational Procedures, customer service plans and other guidelines are up to date, relevant and trained to., • Ensure all repeated tasks, such as uniform provision, rosters, signage refresh, daily & weekly reporting, and finance management is undertaken within the department. Also support other teams by delivering reports, information and statistics as needed., • Take the lead on delivering a roster and roster pattern for all levels of the Visitor Operations team that supports the needs of the business and team members., • Work in partnership with the People team to upskill line managers to confidently deal with employment relationship issues or disciplinary matters., • Have or develop an understanding of rostering software (Employment Hero) and Incident Management logging (currently Mobaro Park). Leading teams to deliver best practice in these systems., • Where our visitors raise a comment or complaint post show, work alongside our Box Office team to ensure a suitable investigation and response. There should be a program of regular reviews of our responses to ensure that they are timely, accurate and ensure where possible there is a positive outcome., • Confident with conflict resolution and support teams to ensure our customers feel heard and where needed have their complaints resolved. Working alongside the Security Operations Manager review all customer complaints, ejections, and incidents to ensure a feedback loop of improvement is maintained for everyone in the team., • Lead the team in all aspects of Accessibility. Working with other departments, such as Box Office to help shape our Accessibility offers, define any training needs and ensure that our venue becomes industry leading in this field., • Ensure that you and the wider team benchmark with other venues to ensure ABBA Voyage customer service and team leadership is the best in sector and where suitable share this knowledge. The ABBA arena should be the industry leader when others talk about customer service., • The post holder should expect the demands on this role to grow with new requirements from legislation changes and changes to operations, as such the post holder should be flexible in their approach to work and be able to manage change. ABOUT YOU: • An engaging, experienced and confident leader with the drive, enthusiasm, and knowledge to contribute effectively to the ongoing delivery of our Customer Service strategy, continually striving to deliver industry leading customer service every day., • Have a passion for training, mentoring, and developing teams, valuing our differences, and celebrating our achievements together., • You will have extensive experience with Excel and other office products as well as an aptitude to learning computer-based systems., • You will have a great project management approach to on-going work, ensuring the task lists are maintained for the department and ensure continued delivery of projects., • You will be a fantastic communicator, inspiring your direct reports and the wider front facing teams to deliver industry leading customer service at every performance. Ensuring that every customer has an opening night experience., • You have a confident, outgoing, personable approach and thrive on working in a busy high-profile environment., • Knowledge and experience of best practice when working with anyone with access or additional requirements, with the confidence to embed Equity, Diversity, and Inclusion at the heart of all we do., • You will be skilled in connecting with people at all levels of the organisation and with a wide range of audiences, you will have a collaborative approach, adept at influencing and managing stakeholder relationships and have the confidence to resolve any staff or customer service issues within agreed parameters., • Experienced in emergency management, confident in your decision making and able to lead and coach on this subject., • A strong understanding of health and safety in public-facing environments, experience of working with local authorities or safety groups would be beneficial, • Take a proactive solution focused approach to problem-solving. WHAT’S IN IT FOR YOU: • The opportunity to be part of a revolutionary concert, • Competitive salary and bonus scheme, • 6% matching pension contributions, • 10 complimentary tickets to the show every year and discounted tickets and Oceanbird Lounge access, • Health Care Cash Plan, EAP, and retail discounts HOW TO APPLY: Please send an up-to-date CV and a short cover letter to DIVERSITY AND INCLUSION STATEMENT Here at ABBA Voyage, we strive to be a business where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented. ABBA Voyage welcomes applications from all sections of society. We are committed to equal employment opportunities regardless of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. If you have a disability or additional needs that require accommodation, please do not hesitate to let us know at the point of application. BE YOUR BEST STATEMENT We want everyone to make the most of the opportunity to shine and showcase their talents, so we are happy to make adjustments in the recruitment process so you can be your best! Please don’t hesitate in discussing any specific requirements with us, or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.

JOB DESCRIPTION:\n\nA great Deputy Director Employee Engagement & Change Communications at Ofgem!\n\nOfgem is embarking on a number of organisational changes.\n\nAbout Our Client\n\nOfgem is going through a period of significant change. This is a pivotal senior leadership role, central to delivering Ofgem's organisational change programme and shaping how we regulate for a changing energy sector.\n\nAs Deputy Director: Employee Engagement and Change Communications, you will lead the strategy, design and delivery of employee engagement and internal communications for Future Ofgem a significant organisational change programme redefining how Ofgem collaborates, operates and delivers impact for consumers.\n\nAs the UK's independent energy regulator. They work to protect the interests of consumers today and in the future, promoting value for money, driving progress towards net zero, and ensuring the energy system is fit for the challenges ahead.\n\nAs the energy landscape undergoes rapid transformation, they are shaping a regulatory environment that supports innovation, strengthens resilience, and enables a fair transition to cleaner energy.\n\nPeople sit at the heart of this mission, and Ofgem are proud of their inclusive culture. Welcoming diversity in all its forms and strive to ensure every colleague feels valued, supported, and able to thrive.\n\nJob Description\n\nAs a senior, experienced and strategic change communications leader, you will oversee the design, strategy and delivery of employee engagement and internal communications for the Future Ofgem change programme. You will shape how we engage with our people, strengthen organisational culture, and evolve internal communications to empower teams across Ofgem.\n\nYou will bring deep expertise in change communications and employee engagement, with a strong track record of partnering with senior leaders. You will lead internal communications teams, mentor colleagues, and manage a complex, multi‑channel change communications programme. You will plan, oversee and deliver a significant programme of work on time, within budget and to a high standard, using effective matrix management and collaboration across multiple teams.\n\nYou will demonstrate exceptional inclusive people leadership, strong enterprise leadership capability, a commitment to continuous professional development, and clear alignment with Ofgem's values.\n\nThe role reports to the Executive Director of Communications and Engagement, with a dotted‑line reporting relationship to the Director for Business Change. The role requires ongoing and sustained working from Ofgem's London office.\n\nThe key areas of responsibility will include (but not be limited to the following):\n\n * Strategic employee and Internal communication and planning.\n\n * Employee engagement and change management communications.\n\n * Relationship-building and influencing across leadership teams.\n\n * Applying business acumen and cross-functional awareness.\n\n * Driving innovation and creativity in messaging.\n\n * Upholding governance, transparency, and ethical communication standards.\n\nKey Outputs and Deliverables\n\n * Development and delivery of Executive messaging and organisational storytelling\n\n * Responsive issues management through internal communications\n\n * Analysis and measurement of communication effectiveness.\n\n * Project management and campaign planning.\n\n * Be an active part of Ofgem's leadership community, supporting organisational success and representing Ofgem's values consistently.\n\nKey Corporate Responsibilities\n\n * Contributing to the development of Directorate and Ofgem wide strategic programmes, partnering with senior leadership to prioritise work and resources effectively.\n\n * Setting the strategic direction of the Future Ofgem programme and providing intellectual leadership.\n\n * Providing mentoring, development, effective performance management, leadership and guidance across the profession.\n\nThe Successful Applicant\n\nThe candidate that secures the Deputy Director Employee Engagement & Change Communications role will be able to meet the following:\n\nEssential Criteria\n\n * Proven experience at a Senior level in leading change or large-scale transformation communications. (Lead)\n\n * Ability to provide strategic internal communication advice to senior executives in complex or matrixed organisations. (Lead)\n\n * Ability to lead an IC team and matrix manage other change professionals, with a good understanding of channels and audiences.\n\n * Strong stakeholder management skills, with experience working effectively with senior leaders to enhance employee engagement.\n\n * Capability to combine strategic thinking with hands-on delivery to produce impactful communications.\n\n * Evidence of evaluating the effectiveness of internal communication campaigns, supported by excellent written and verbal communication skills and strong project management experience\n\nDesirable Criteria\n\nExperience in Data led impact and a solid understanding of data and AI landscape in a Change and Internal engagement environment.\n\nApplication Process:\n\nIn addition to your CV, please provide a 1000 word 'personal statement' (as a front cover in 1 document) evidencing how you meet the essential criteria.\n\nBehaviours\n\nWe will assess you on these behaviours through the application process\n\nChanging and Improving\n\nMaking Effective Decisions\n\nLeadership\n\nCommunicating and Influencing\n\nWhat's on Offer\n\n * 2 Year Fixed Term Contract, with strong likelihood of long term opportunity.\n\n * Competitive Salary range depending on suitability and track record between £,81,000 to £117,800.\n\n * Ofgem offers a comprehensive range benefits including Generous Civil Service pension\n\n * Hybrid working (currently minimum of 20% attendance in the office per week)\n\n * SCS holiday entitlement 25 days rising each year by 1 day up to a maximum of 30 days plus Bank holidays\n\n * Flexible working hours, Family friendly policies Engaged networks and teams\n\n * Opportunity to contribute to our ambitious and important targets of establishing Net Zero energy system by 2050\n\nClosing Date: 11:55pm Friday 17th April 2026\n\nAll 3rd Party/direct applications will be passed on to Michael Page

Central Recruitment is working with a London-based charity that is dedicated to creating positive change by providing support to individuals on their journey towards independence.\n\nOur client is currently recruiting for a Support Worker to work at a 44-bed service in the Croydon area. The service provides support to young people aged 16-22 who are experiencing homelessness, and who have a range of support needs.\n\n * 37.5 hours per week\n\n * Monday - Sunday (rota basis - requirement to work every other weekend)\n\n * Shifts: 07:00 - 15:00, 12:00 - 20:00 and 14:00 - 22:00\n\n * Temporary: approx. 3 months, with the possibility of extension\n\n * £15.93 per hour (£14.21 per hour, with £1.72 holiday pay)\n\nThis is a fantastic opportunity to support vulnerable young people on their path to independence.\n\nKey Responsibilities:\n\n * Hold a caseload of 6 key clients and conduct regular key working sessions\n\n * Develop support plans using an asset-based, trauma-informed approach\n\n * Create safety and risk management plans collaboratively with clients\n\n * Support clients’ resettlement journeys and help them move on to independent living\n\n * Enable access to addiction/substance misuse services\n\n * Liaise with external statutory and voluntary services\n\n * Interview referrals and assess suitability based on service criteria\n\n * Assist clients with rent payments, benefits, and debt advice\n\n * Manage voids, occupancy breaches, and maintenance issues as required\n\n * Prepare accommodation and ensure a clean, safe environment for new clients\n\nWhat we’re looking for:\n\n * Experience supporting vulnerable young people toward independence\n\n * Knowledge of homelessness causes, safeguarding, and statutory resources\n\n * Experience of key working, caseload management, and support planning\n\n * Understanding of substance misuse, addiction, and trauma-informed care\n\n * Ability to use coaching and counselling frameworks to empower clients\n\n * Strong written/verbal communication and Microsoft Office skills\n\nFurther requirements:\n\nIn order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:\n\n * Current valid right to work in the UK\n\n Minimum 12 months’ of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)\n\n * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)\n\n * Employment or education history to cover the last 5 years which can be verified through the referencing process\n\nHow to apply:\n\nIf you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.\n\n*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Eden Brown Synergy are currently looking for an experienced Senior Social Worker to join the MASH Team for Southwark Council \n \n Duties and Responsibilities: \n * Triage and manage safeguarding referrals within a Multi-Agency Safeguarding Hub (MASH) environment. \n * Undertake rapid risk assessments and make informed threshold decisions in line with statutory guidance. \n * Gather, analyse, and share information with key partner agencies to support effective safeguarding outcomes. \n * Provide professional guidance and support to less experienced Social Workers within the team. \n * Ensure all contacts and referrals are progressed in a timely manner, prioritising high-risk cases. \n * Contribute to strategy discussions and decision-making processes relating to child protection concerns. \n * Maintain accurate, high-quality case recordings in line with legislative and local authority requirements. \n * Apply in-depth knowledge of safeguarding legislation, policies, and procedures in all aspects of practice. \n \n Working Pattern: \n * Hybrid working \n \n Pay Rate: \n * £39.04 p/h Umbrella \n \n Essential Requirements: \n * Social Work Qualification - Degree or equivalent \n * Minimum 3 years' experience in children's social care \n * Significant experience within MASH / Front Door services \n * Experience supporting or mentoring junior staff \n * Social Work England Registration \n * Strong knowledge of safeguarding thresholds and multi-agency working \n \n Benefits of working with Eden Brown Synergy include: \n * DBS check processed and paid for by Eden Brown Synergy \n * Twice weekly payroll \n * Dedicated recruitment consultant to support you throughout \n \n Please apply with an up-to-date CV for immediate consideration. \n Please contact me on (phone number removed) or K.Dsouza@ (url removed)\n\nEden Brown Synergy is an equal opportunities employer.\n\nEden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Central Recruitment is currently working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives.\n\nOur client is currently recruiting for two Floating Support Workers to work in the Westminster area at a service that provides flexible housing-related support, to enable clients to continue to live independently within their own home, regardless of tenure type.\n\n * 37.5 hours per week\n\n * Monday - Friday\n\n * Shifts: Between 08:00 - 18:00, core working hours are 10:00 - 16:00\n\n * Temporary: approx. 3 months\n\n * £16.69 per hour (£14.89 per hour, with £1.80 holiday pay)\n\nPlease note: you will be required to work from the office in Vauxhall and complete 3 days per week hybrid working and supporting clients within the community and their own homes. This role involves lone working. Travel expenses can be claimed for this role.\n\nKey requirements:\n\n * Manage a caseload of up to 27 clients, delivering regular key work sessions resulting in support plans\n\n * Complete detailed risk assessments and management plans\n\n * Provide housing advice, including tenancy support, rights/responsibilities, and advocacy\n\n * Support clients to develop independent living skills (e.g. budgeting, bills, household management)\n\n * Assist clients moving from temporary to permanent housing, including property bidding, viewings, and relocation\n\n * Liaise with local housing authorities, landlords, and partner agencies\n\n * Identify, report, and follow up safeguarding concerns to minimise risk\n\n * Work collaboratively with internal/external services to maximise support, resources, and funding\n\n * Encourage engagement in community activities and deliver groups based on client needs\n\n * Support clients into employment, education, or training opportunities\n\n * Contribute to office duties, including rota and drop-in services\n\n * Maintain accurate and compliant client records\n\nWhat we’re looking for:\n\n * Experience in floating support\n\n * Experience and/or understanding of supporting complex needs (e.g. substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities)\n\n * Ability to support clients with budgeting, benefits, rent arrears, and housing options\n\n * Experience delivering client-centred support to vulnerable individuals with high needs and risk\n\n * Skilled in needs assessment, risk management, and delivering effective action plans\n\n * Ability to liaise effectively with multiple agencies to enhance client support\n\n * Strong understanding of safeguarding and conducting comprehensive risk assessments\n\n * Ability to work within a strengths-based, recovery-focused approach to promote independence\n\n * Good IT skills\n\nFurther requirements:\n\nIn order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:\n\n * Current valid right to work in the UK\n\n Minimum 12 months’ of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)\n\n * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)\n\n * Employment or education history to cover the last 5 years which can be verified through the referencing process\n\nHow to apply:\n\nIf you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.\n\n*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Central Recruitment is currently working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives.\n\nOur client is currently recruiting for a Complex Needs Project Worker to work in a 68 bed men's hostel in the Westminster area. The hostel provides 24/7 specialist support to clients with a variety of support needs including substance use, mental health difficulties, rough sleeping and criminal justice contact.\n\n * 37.5 hours per week\n\n * Monday - Friday (rota basis)\n\n * Shifts: 08:00 - 16:00 and 13:00 - 21:00 (rotating weekly between early and late shifts)\n\n * Temporary: approximately 3 months\n\n * £16.64 per hour (£14.85 per hour, with £1.79 holiday pay)\n\nThis is a fantastic opportunity to provide key support to individuals with complex needs.\n\nKEY RESPONSIBILITIES:\n\n * Hold a caseload of up to 10 key clients, delivering regular keyworking sessions and developing person-centred, trauma-informed support plans\n\n * Complete comprehensive needs and risk assessments\n\n * Deliver skilled support and safety planning with individuals who may be ambivalent about engaging\n\n * Respond to complex needs using a psychologically informed approach\n\n * Support residents through referrals, step-down transitions and recovery planning\n\n * Contribute to the development and evaluation of the in-house recovery programme\n\n * Support residents to address benefits, income maximisation, rent collection and arrears\n\n * Assist individuals with benefits sanctions, suspensions and accessing support where there is no recourse to public funds (NRPF)\n\n * Promote independent budgeting skills through advice and practical support\n\n * Monitor and report maintenance issues and ensure voids are prepared and re-let in a timely manner\n\n * Participate in housing management duties\n\nWHAT WE’RE LOOKING FOR:\n\n * Experience working with individuals who have experienced or are at risk of homelessness, including those in temporary or insecure accommodation\n\n * Case/key working experience supporting people with complex needs and behaviours\n\n * Ability to produce high-quality, personalised support and safety plans\n\n * Understanding of trauma, adversity and multiple disadvantage and how these impact engagement\n\n * Knowledge of relevant mental health legislation and its practical application\n\n * Awareness of the factors that contribute to homelessness and how this affects service engagement\n\n * Ability to work collaboratively with multi-agency professionals across different specialties\n\n * Strong interpersonal skills, with the ability to build trust and meaningful relationships\n\n * Strong IT skills, including Microsoft Office and database recording systems\n\nFURTHER REQUIREMENTS:\n\nIn order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:\n\n * Current valid right to work in the UK\n\n Minimum 12 months’ of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)\n\n * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)\n\n * Employment or education history to cover the last 5 years which can be verified through the referencing process\n\nHOW TO APPLY:\n\nIf you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.\n\n*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Part Time Receptionist\n Permanent, 4 Days (Monday - Thursday)\n\n£24,960 (15 P/H), Office Based\n\nShifts Vary Between 8am - 6pm (32 Hours)\n\nNear Liverpool Street & Fenchurch Street Station\n\nCity of London\n\nAre you the friendly face that people remember? Do you thrive in a professional environment where first impressions count? If so, we have the perfect opportunity for you!\n\nOur client, a prestigious insurance firm, is seeking a vibrant and professional Receptionist to join their team on a part-time, permanent basis. This role is key in ensuring that every visitor and client experiences exceptional service from the moment they walk through the door.\n\nWhy work for this company?\n\nWork Environment: Enjoy being part of a welcoming, high‑quality front-of-house team within a professional corporate setting.\nWell-being & Health: Access complimentary meals during working hours, a range of mental‑health resources, and wellbeing benefits such as annual health checks and nutrition support.\nTime Off: Celebrate your birthday with an additional day off, take part in a paid volunteer day, and benefit from special leave for important personal life events.\nFamily & Life Benefits: Make use of enhanced parental leave options, including support for adoption, surrogacy, fertility treatment, and dedicated grandparent leave.\nDevelopment Opportunities: Grow your skills through fully funded training programmes, regular learning sessions, and structured mentoring designed to support your career progression.\nLifestyle Perks: Enjoy a variety of retail and leisure discounts, along with access to schemes such as cycle‑to‑work to help promote a healthy, balanced lifestyle.Duties:\n\nGreet clients, visitors, and staff with a warm, professional demeanour.\nEfficiently manage a multi-line phone system, answering and redirecting calls with grace.\nCoordinate conference room bookings, ensuring meeting spaces are prepared and equipped.\nHandle mail and deliveries, including sorting and scheduling courier pickups.\nMaintain a clean, organised reception area that reflects our commitment to excellence.\nAssist with administrative tasks such as filing, data entry, and preparing documents for meetings.\nMonitor and order office supplies in collaboration with our facilities team.\nSupport HR and Operations with scheduling interviews and onboarding new hires.\nAdhere to security protocols by managing visitor logs and issuing access badges. \n\nRequirements: \n\nA friendly, outgoing individual who loves meeting new people.\nA professional communicator, both on the phone and in person.\norganised, detail-oriented, and capable of multitasking in a busy environment.\nEager to contribute to a team and support various administrative functions. \n\nIf you're ready to be the welcoming face of our client's prestigious insurance firm and make a significant impact, we want to hear from you!\n\nApply Today! Don't miss the chance to be part of a dynamic team that values professionalism, well-being, and personal growth. Your exciting new career awaits!\n\nOffice Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Imagine coming to work every day in one of South East London's most striking architectural gems. This isn't just an office building; it’s a benchmark for the future of workspace.\n\nYou could join the team as Assistant Building Manager, at this stunning, Net Zero carbon operation that prioritizes the planet as much as its people. \n\nWith gorgeous communal roof terraces and private outdoor terrace space on every single floor, this building offers a breath of fresh air in the heart of London’s vibrant South Bank.\n\nSalary on offer up to £38,000 depending on your experience, plus excellent benefits package including generous holiday allowance, healthcare and dental cover, annual profit share bonus\n\nWhat's your mission: You are the front line of the workspace experience. You won't just be "managing a site"; you’ll be curating an environment where businesses thrive.\n\nYour focus will be a blend of high-level service delivery, contractor management (Hard & Soft services), and outstanding occupier engagement.\n\nYour day-to-day job will involve:\n\nCompleting daily fire safety checks and maintaining meticulous records.\nImplementing Customer Experience frameworks to ensure the occupiers love being here.\nPartnering with the Sustainability Team to monitor resource consumption, boost recycling, and drive forward carbon-reduction goals.\nMonitoring statutory standards (RICS, ISO) and managing a smooth operation, to ensure everything runs like clockwork.\nTracking monthly utility readings and assisting with monthly/quarterly management reporting.\n\nAre you the right match for the job?\n\nYou are organised, proactive, and enjoy the "people" side of property management just as much as the technical side.\nIOSH certification is essential for this role.\nYou’re equally comfortable chatting with executives as you are briefing a maintenance contractor.\nStrong Microsoft Office skills and a willingness to embrace new property management systems.\nYou have a "can-do" spirit, a flexible approach to problem-solving, and the initiative to work independently.This role is working Monday to Friday, 8.30am until 5.00pm, based full time on site due to the nature of the role. Interested? Then apply today

R&D CHEF | UK-WIDE FOOD GROUP\n\nHands-on chef ready to step into product development?\n\nI’m recruiting an R&D Chef for a major UK food group with sites nationwide. This is a front-line, commercial role where you’ll take ideas from concept to launch - developing recipes that actually make it to market.\n\nWhy this role stands out\n\n * \n\n End-to-end NPD ownership (recipes, costings, trials, launch)\n\n * \n\n Real influence on products sold at scale\n\n * \n\n Work closely with chefs, commercial, operations & customers\n\n * \n\n Exposure to food trends, innovation and large-scale manufacturing\n\n * \n\n Stable, well-invested business with clear growth plans\n\nWhat they’re looking for\n\n * \n\n Minimum 1 years’ experience in Food Manufacturing (or equivalent 3 years chef/food background)\n\n * \n\n Strong food passion + ingredient knowledge\n\n * \n\n Confident with recipe costing & commercial thinking\n\n * \n\n Organised, detail-driven, and comfortable working cross-functionally\n\n * \n\n Curious about trends and innovation, not stuck on the pass\n\nIf you’re a chef who wants impact, structure, and a future beyond service, this is worth a conversation

Qualifications: • Minimum 3 yrs of experience as front of house managerial/operational experience in a 4 / 5 * luxury hotel, cruise line or hospitality industry related field preferred., • Ability to travel extensively throughout the fleet and to self-manage workload and productivity levels to ensure maximum output through remote supervision., • Ability to conduct training sessions at all levels including one on ones and large groups., • Excellent fluent English (verbal and written). This also includes giving and receiving instructions in verbal and written forms and effectively and efficiently engaging with guests and crew members. Duties and Responsibilities: • Elevates and advances Butler service standards fleet-wide., • Drives consistency in refined, intuitive, and highly personalized service delivery., • Strengthens the professional identity, confidence, and capability of Butler teams., • Ensure consistent delivery of highly personalized, anticipatory, and professional service., • Provide clear, constructive, and actionable feedback to individuals and teams., • Deliver workshops, onboarding support, masterclasses, and service refresh sessions.

Who We Are: Capilon Hotels is a privately owned hotel management company with a passion for exceptional hospitality. Since 2004, we have purchased, redeveloped and operated a portfolio of boutique hotels in central London — and we're growing. We currently operate four distinctive properties, with a fifth opening later this year and further hotels in the pipeline. We care about what we do and aim to deliver exceptional service to our guests in our fantastic properties in Central London. And we look after our teams. Many of our team members have been with us since the very beginning, and that loyalty says everything about who we are. About The Job: This is a pivotal role at the heart of our operations. As Group Operations Manager, you will be the driving force behind the day to day performance of all our hotels — on the ground, hands on, and working closely with each team to raise standards, build capability and deliver outstanding guest experiences, consistently across the portfolio. A Day in the life: You will divide your time across all four (soon to be five) Capilon hotels, working directly with each hotels Managers, Supervisors and their Teams. No two days will be the same — one week you might be onboarding a new team member, the next chairing a management meeting, giving an appraisal, reviewing H&S compliance, or helping to recruit the next great hire. Your focus will always be on people, performance and standards. • Oversee day-to-day operations across all hotels, ensuring smooth running of Front Office, Housekeeping, Maintenance, Food & Beverage and all other departments, • Train, coach and support hotel teams — building capability at every level and creating a culture of excellence, • Ensure brand standards are met consistently across the portfolio, conducting regular site visits, inspections and audits, • Identify gaps in performance and implement practical improvements quickly and effectively, • Monitor and review guest feedback, taking ownership of any issues and ensuring swift, professional resolution, • Support the opening and onboarding of new properties as we grow, bringing structure and standards from day one, • Work closely with Directors to review operational performance and contribute to strategic planning, • Assist with financial oversight — supporting budgeting, cost control, and maximising profitability across sites, • Take ownership of and ensure full compliance with health & safety, legal and regulatory requirements at all properties, • Act as the key operational link between the Directors and individual hotel teams, maintaining clear and consistent communication What we are looking for: An operator who leads by example and is passionate about developing multi site teams and delivering inspirational service to our guests. We need someone who is genuinely hands on — not a desk based manager, but someone who is out on the floor, working alongside teams, and leading by example. Your diary will be yours to manage, but flexibility will be required to ensure the teams are always supported. You will be comfortable moving between sites, adapting to different environments, and bringing consistent energy and professionalism wherever you go. Essential Experience • Significant experience in hotel operations at a senior level, ideally across multiple properties or departments, • Proven ability to train, develop and inspire hotel teams, • Strong working knowledge of all core hotel departments — With a strong Rooms Division background., • Track record of improving operational standards and driving guest satisfaction • Experience managing or supporting multi-site operations, • Comfortable with financial reporting, KPIs and cost management Skills & Qualities: • Natural leader with warmth, authority and the ability to bring people with you, • Exceptionally organised, with a sharp eye for detail, • Strong communicator — confident reporting up to the Directors and Hotel Owners and connecting with front-line teams alike, • Problem-solver who stays calm under pressure and acts decisively, • Highly self-motivated with the drive to continuously improve, • Familiarity with PMS and hotel technology platforms. Experience with Mews and Flexkeeping preferred., • Flexibility to work across all current and future sites and adapt to business needs Why join us? We look after our people. Here is what you can expect when you join the Capilon family: • Competitive base salary with a quarterly profit-share bonus and annual bonus, • Clothing allowance, • Private Health Insurance, • Private Dental, Optical & Audiological Cover, • Discounted hotel room rates for you, friends & family, • Perkbox — discounts across hundreds of retailers, travel, dining and more, • Discounted Gym Membership, • Enhanced Employee Assistance Programme (EAP), • Access to a Wellness Programme, • Recommend a Friend referral bonus, • Staff events, parties and presents, • Company Pension, • Opportunity to shape a growing hotel group Capilon Hotels is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and communities. Applicants must have the right to work in the UK.

We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered. Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities • To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets., • To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded., • To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments., • To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection., • Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance., • Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes., • Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation., • Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements., • Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones., • Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure., • Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: • A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment, • 28 days annual leave, plus bank holidays, • Hybrid working model depending on operational requirements, • Enhanced sick pay, • Enhanced family leave benefits, • Up to 30% discounts at onsite retail, food and beverage vendors, • Staff ticket offers for SC events, • Free entry to Hayward Gallery, • Free/discounted entry with other reciprocal organisations, • Free staff yoga

Learning Resource Centre Assistant - Hounslow\n\nTradewind Recruitment are currently working with a well-established and inclusive college in Hounslow who are seeking an experienced Learning Resource Centre Assistant to join their team. This is a great opportunity to work in a structured learning environment supporting students through high-quality library and IT services.\n\nThe college is known for its strong support services and well-resourced Learning Resource Centre, providing a focused environment for students to access both physical and digital resources. Staff work collaboratively to ensure learners are supported academically, while leadership prioritise professional development and staff wellbeing.\n\nThe Role\n You will provide front-line support within the Learning Resource Centre, ensuring students and staff can effectively access resources, IT systems, and study spaces. This is a busy, student-facing role requiring confidence, organisation, and prior experience in a similar setting.\n\nKey Responsibilities:\n * Managing the LRC desk, including issuing, renewing and returning materials using a library management system\n * Supporting students in locating resources and resolving basic IT queries (MS Office, Teams, online platforms)\n * Assisting with printing, copying and scanning services\n * Responding to enquiries and delivering a high standard of customer service at all times\n * Handling payments including fines, stationery sales and print credit top-ups\n * Maintaining a calm, productive and well-managed study environment\n * Shelving, organising and maintaining resources and equipment\n * Supporting the upkeep and processing of learning materials\n * Assisting with student inductions and promoting use of digital and independent learning resources\n * Providing occasional support for independent learning sessions where required\n\nRequirements:\n * Essential: Previous experience working in a UK school, college, library or Learning Resource Centre - applications without this will not be considered\n * Confident using library systems or similar databases, and supporting users with IT\n * Strong organisational skills and ability to manage a busy front-facing environment\n * Excellent communication and interpersonal skills\n * A proactive, professional and adaptable approach\n * Ability to work occasional late evenings in line with LRC opening hours\n\nBenefits of working with Tradewind Recruitment:\n * Competitive daily pay rates\n * Access to free CPD and professional development opportunities\n * Ongoing support from experienced education consultants\n * Opportunities for long-term and permanent placements\n * A straightforward and supportive registration process\n\nThis opportunity in Hounslow is ideal for candidates who already have relevant experience and are confident working in a fast-paced student support environment.\n\nTo apply for this Learning Resource Centre Assistant opportunity, contact Seema Parbat at Tradewind Recruitment on (phone number removed) (option 3) or email

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Specialist Housing IDVA Salary: £27,000 - £32,000 depending on experience Location: Hammersmith Head Office and once a month you will attend St Mungo's Hours: 35 hours per week Thursdays early shift (8am) and evening between 6-9pm on rota basis (approximately every 4-5 weeks) Contract: Fixed Term Until March 31st 20267 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: The Specialist Housing Advocate will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. The successful candidate will work with service users in Hammersmith and Fulham, Westminster and Kensington and Chelsea with an identified housing need, including those who are homeless or have additional needs, such as poor mental health, substance use, or those who are victims of Modern Day Slavery and trafficking. We are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs. As part of this role you will attend St Mungo's once a month to provide outreach support. To be successful as Specialist Housing Advocate you will need the below experience and skills: You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications: 26 April 2026 Interviews are taking place on a rolling basis *Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: * A 35-hour working week * An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) * Additional days off to celebrate International Women’s Day, and for religious observance and moving home * Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more * Pension scheme * Enhanced maternity/adoption provision * Access to our Employee Assistance Programme * Employee eye-care scheme * Clinical supervision for front line staff and first line management roles * Refer a Friend Scheme - £250 for each referral who passes probation * Organisation wide away days * Thorough induction and training * Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK.\n\nPart of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong.\n\nRole Overview:\n\nAs a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space.\n\nThis role will cover the following areas; KT/TW/SW/CR/BR/RM/DA/SM/GY/JE\n\nPlease note candidates will be required to be located on patch to be considered for the position.\n\nKey Responsibilities:\n\nSpecification Sales & Opportunity Conversion\n\n * \n\n Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers\n\n * \n\n Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams\n\n * \n\n Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform\n\n * \n\n Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board\n\nMerchant Development & Account Management\n\n * \n\n Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility\n\n * \n\n Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives\n\n * \n\n Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition\n\n * \n\n Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio\n\nSales Execution and KPI’s\n\n * \n\n Deliver and exceed volume, revenue, and open specification pull through targets across your customer base\n\n * \n\n Meet weekly customer call expectations\n\n * \n\n Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools\n\n * \n\n Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships\n\nMarket Intelligence & Continuous Improvement\n\n * \n\n Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment\n\n * \n\n Support compliance, auditing, and site reporting where applicable\n\n * \n\n Maintain up-to-date knowledge of product solutions, regulations, and construction trends\n\nCapabilities and experience required\n\n * \n\n Proven sales experience, exceeding targets, preferably within the construction sector\n\n * \n\n Preferable experience of working within a manufacturing business in field sales role & Experience of specification and channel sales in commercial building segments\n\n * \n\n Ability to communicate, present and influence at all levels of the organisation\n\n * \n\n Ability to analyse data and provide succinct solution with Excellent verbal and written communications skills\n\n * \n\n Excellent listening, negotiation, motivation, and presentation skills\n\n * \n\n A full driving licence as travel to customers and Polypipe sites is required\n\n * \n\n Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development\n\n * \n\n Proven experience of modern sales enablement tools eg CRM, digital marketing\n\nWorking Hours & Benefits:\n\n * \n\n Monday - Friday, 37,5h\n\n * \n\n 25 days annual leave\n\n * \n\n Contributory pension scheme - matched up to 8% & Life Assurance\n\n * \n\n Enhanced Maternity & Paternity pay\n\n * \n\n Save as you earn Sharesave Scheme\n\n * \n\n Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services

Lead, train, and mentor the In Room Dining team in service etiquette, LQA standards and luxury protocols. Manage staffing levels, scheduling, and payroll in line with operational needs and service excellence. Collaborate closely with Culinary, Front Office, and Housekeeping to ensure seamless coordi

No matter how great the chefs on the front line are they cannot function without clean dishes, organised storage and a spotless work area.Treat yourself and your friends with 50% Zizzi & ASK Italian (drinks included).Never go hungry with free & heavily discounted menu on shift.Get rewarded by your c

Associate Creative Director – up to £65k DOE – London/ Hybrid We’re partnering with an award-winning integrated agency to find a hands-on Associate Creative Director to help shape and deliver standout creative across a major IP-led franchise. This is an opportunity to work across high-profile projects spanning retail, experiential, OOH and fully integrated 360 campaigns. This role sits at the intersection of creative excellence, strategic thinking and team leadership. You’ll lead from the front - elevating ideas, staying close to the craft, and delivering culturally relevant work that connects with passionate audiences. Key Responsibilities • Lead creative development from concept through to execution across multiple campaigns – with a focus on retail and experiential, • Maintain exceptional design standards across all outputs, • Oversee and sign off creative, ensuring quality, consistency and brand alignment, • Manage, mentor and inspire a team of designers, fostering a high-performing culture, • Act as a confident, client-facing creative lead, presenting work with clarity and impact, • Translate client needs into compelling, insight-led creative solutions, • Lead and contribute to pitches, bringing strong storytelling and energy, • Oversee multiple projects, ensuring timelines, quality and creative vision are met, • Collaborate cross-functionally with strategy, account, production and delivery teams Key Requirements • Proven experience operating at Senior Designer / Design Director / ACD level, • Exceptional design craft with strong conceptual thinking, • Experience working on global entertainment or IP-led brands, • Strong background across retail and experiential, • Confident managing and developing creative teams, • Strong client-facing and presentation skills, • Experience working within established brand worlds and guidelines, • Understanding of shopper behaviour and retail environments, • Proficiency across Adobe Creative Suite and Cinema 4D, • Ability to manage multiple projects in a fast-paced environment Diversity, Equity & Inclusion + GDPR We are committed to building diverse, inclusive teams and welcome applications from all backgrounds. We ensure fair and equitable hiring processes and do not discriminate on the basis of race, gender, disability, age, sexual orientation, religion or belief. By applying for this role, you consent to us processing your personal data in line with GDPR for recruitment purposes.

About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview As a Manager – PB Governance and Business Support at Emirates NBD, your role is to support the PB Governance Senior Manager in delivering the Private Banking governance framework across the business, aligned to FCA/PRA expectations and internal policies. Key Responsibilities • Own and deliver day-to-day 1st line financial crime governance for Private Banking Department, ensuring financial crime risks are clearly owned and managed within the business as 1st LoD., • Maintain a clear view of Private Banking Department financial crime risk ownership and control responsibilities, supporting effective escalation routes and avoiding blurred lines of accountability., • Oversee 1st line completion and quality of core Private Banking Department financial crime controls in line with the Bank’s control design., • Produce and deliver robust MI for senior stakeholders and relevant governance committees (e.g., KYC quality, CDD volumes, non conforming reviews, backlogs, TATs, overdue reviews, incidents, complaints, breaches and control performance), focusing on trends, root causes, and required actions., • Provide subject matter expertise in FC related advisory queries;, • Drive governance oversight of 2nd line escalations, such as sanctions screening and transaction monitoring operational performance (capacity, backlog, ageing, quality themes), coordinating remediation actions with Relationship Managers and PB Support Team., • Coordinate and support 1st line control testing / quality assurance activity for Private Banking financial crime processes, ensuring outcomes are documented, actions are owned, and re-testing is completed., • Manage FC related issue and breach governance: log, triage, assess impact, ensure containment and remediation, and provide clear reporting and escalation to relevant committees., • Support the PB Governance Senior Manager in delivering any FC related projects., • Act as a key interface with Compliance Financial Crime (2nd line) and Operational Risk (2nd line) to support effective challenge, timely responses to queries, risk assessments, and governance of agreed actions., • Support financial crime policy and standards implementation in Private Banking by coordinating impact assessments, roll-out plans, attestations, procedural updates and staff communications/training completion tracking., • Lead governance tracking for client onboarding, periodic and trigger event reviews, ensuring appropriate sign-off routes and timely progression of approvals., • Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), quality checking on completed client files to verify accuracy, completeness, quality and suitability related information in line with the internal policies and procedures., • Delivering Quality Control checks with a strong attention to detail, comprehensive QC feedback to PB team members including ongoing mentoring and upskilling on specific AML policies and procedures, in a timely and concise manner., • Provide management support and coaching to KYC and QC analysts, including work allocation, checking output quality, and supporting performance management aligned to governance deliverables., • Identify and implement continuous improvements to governance processes (e.g., MI automation, action tracking discipline, pack standardisation, clearer KRIs/KPIs)., • Track and drive completion of governance actions, ensuring clear ownership, deadlines, evidence, and escalation of overdue items., • Partner with 1st line teams (front office, business support, operations) and 2nd line (Compliance, Risk) to ensure effective oversight and issue resolution on FC related matters., • Support preparation for FC 2nd line reviews, internal audit, and external assurance by coordinating evidence packs, ensuring control narratives are current, and tracking actions to closure., • Identify process improvements to streamline governance operations (e.g., MI automation, action tracking enhancements, pack standardisation). Skills and Experience • University degree at a minimum., • Professional qualifications in Governance, Risk or Compliance is desirable., • 10+ years’ experience in Financial Crime / CDD in Banking industry., • Proven Due Diligence knowledge / experience of reviewing HNWIs / wealth management entity files and performing EDD., • Confident and competent with wealth management entities such as UHNWIs, HNWIs, Trusts, Funds and SPVs., • Strong understanding of UK AML/Sanctions regulatory framework., • Attention to detail: Meticulous review and verification of KYC data., • Ability to identify and resolve issues related to KYC compliance and quality., • Excellent knowledge of MS Office skills in Word, Excel and PowerPoint., • Excellent command of written and spoken English., • Excellent interpersonal and verbal skills. There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

Job Title: Senior Endur BA – LNG Trading Location: Onsite London Duration: Permanent POSITION OVERVIEW: • The Senior or Lead Analyst, LNG Business Solutions will help the Director, LNG Business Solutions strengthen Cheniere’s business solutions and processes environment globally with a focus on Cheniere Marketing International LLP in London., • Reporting directly to the Director, LNG Business Solutions, the successful candidate will be responsible for assisting and designing business-critical system solutions, business and IT prioritization and process documentation., • This includes working with both the business and IT to ensure the business priorities are being addressed as well as ensuring the business areas are engaged, when necessary, with IT projects and daily activities., • The role will also include working with the business groups in end-to-end review, mapping, documentation, and subsequent redevelopment of processes associated with LNG trading, risk and settlement., • This includes all processes covering the trade lifecycle, namely; internal and third-party LNG purchases and sales, any associated shipping and voyage operations, hedging and optimization activity, reporting and settlement of all LNG cargoes and associated costs. KNOWLEDGE: • The Senior or Lead Analyst, LNG Business Solutions will need to hold prior working experience within an LNG or other energy trading organization, or a Financial Services company with significant activities in energy trading., • Experience in commodities shipping is strongly preferred., • The candidate should possess an energetic, outgoing, intensely inquisitive nature and possess exceptional communication skills both written and verbal., • A demonstrable awareness and understanding of the commodity trading lifecycle, both physical and financial, including responsibilities of Front, Middle and Back offices, is a prerequisite., • The position requires leadership, negotiation, and persuasive skills and the ability to manage and deliver work groups, under tight deadlines in some cases., • An expansive thought process, the ability to question the existing status-quo as well as the demonstrable ability to work with multiple personality types is necessary., • A strong understanding of current technologies and a data driven mindset is also critical as the role will be responsible for reporting existing KRI’s and developing insightful new measures across the trade life cycle, including sourcing data which may be automated, manually sourced or a combination., • Innovative thinking and solution design are critical aspects of the role and are key to delivering value to the business. RESPONSIBILITIES AND ESSENTIAL DUTIES: • Work with the various business departments to ensure their priorities align with current IT deliverables and availability., • Lead project teams to ensure timelines are being met; deliverables are in line with business priorities and solutions remain flexible to evolving future business requirements and not leading to suboptimal development., • Continuously communicate with business partners to understand company priorities and direction and manage expectations., • Continuously communicate with IT to ensure the business is providing the necessary support for prioritized BAU and project work and develop remediation approaches., • Actively identify/design solutions around business inefficiencies, processes and areas of improvement., • Help identify flaws in the existing processes that could put the company at risk; propose feasible solutions to reduce residual business and systems risk., • Communicate with business departments to identify solutions or recommendations to make identified processes and controls more efficient, robust, and accurate. QUALIFICATIONS (EDUCATION, EXPERIENCE AND SKILLS): 1. Education and Certifications: ▪ Degree in Business, Finance, Engineering or process orientated study. 2. Experience (Essential): ▪ Prior experience in the energy industry or related experience. ▪ Comprehensive understanding of trading organization set-up e.g. front, middle, back office and associated standard controls. ▪ Minimum 3 – 5 years’ experience with ION’s Endur ETRM system. ▪ Understanding of LNG / natural gas / oil / products marketing activities, including purchase/sales, transportation, storage and financial transactions. ▪ Modelling and managing of the above deal types within Endur ▪ Understanding of IT development lifecycle (Agile development) ▪ Development and implementation of trading related Key Risk and Performance Indicators. 3. Skills: ▪ Excellent communicator with strong written and verbal communications skills as well as interpersonal and presentation skills, including the ability to effectively work with co-workers of vastly different professional backgrounds as well as external Cheniere counterparties and suppliers e.g. banks and software vendors. ▪ Must be flexible and able to thrive in a fast-paced environment with continually changing priorities. Excellent team player with strong negotiation and influencing skills. ▪ Must be proficient in using systems and software such as MS Office Suite, specifically, Excel (including large data analytics and reporting functionality) and ideally Visio and SharePoint. ▪ Experience in operating and developing Excel VBA macros is preferred. Macros in this context are used to assist in data collation and facilitate efficient KRI reporting. ▪ Ability to own and execute tasks in an organized and structured manner. ▪ Ability to work independently with minimal supervision. ▪ Team player and inquisitive and innovative nature. ▪ Ability to manage project timelines and deliverables in a team and/or independent framework. ▪ Understanding database structure, query language, and framework. ▪ Strong understanding of IT code management strategies and tools. ▪ Python and Microsoft Power Platform experience is preferred. FREEDOM TO ACT: This position requires minimal supervision over work assignments within established processes. Supervision will be required in new and non-standard processes. WORK CONDITIONS: ▪ In normal circumstances, this job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others. ▪ In normal circumstances, occasionally, work may be performed from home, after normal work hours or on weekends. ▪ Periodically international travel as business requires. Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email:

Qualifications: • Minimum 3 yrs of experience as front of house managerial/operational experience in a 4 / 5 * luxury hotel, cruise line or hospitality industry related field preferred., • Ability to travel extensively throughout the fleet and to self-manage workload and productivity levels to ensure maximum output through remote supervision., • Ability to conduct training sessions at all levels including one on ones and large groups., • Excellent fluent English (verbal and written). This also includes giving and receiving instructions in verbal and written forms and effectively and efficiently engaging with guests and crew members. Duties and Responsibilities: • Elevates and advances Butler service standards fleet-wide., • Drives consistency in refined, intuitive, and highly personalized service delivery., • Strengthens the professional identity, confidence, and capability of Butler teams., • Ensure consistent delivery of highly personalized, anticipatory, and professional service., • Provide clear, constructive, and actionable feedback to individuals and teams., • Deliver workshops, onboarding support, masterclasses, and service refresh sessions.

About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview As a Assistant Manager – PB Governance and Business Support at Emirates NBD, your role is to support the PB Governance Senior Manager in delivering the Private Banking governanceframework across the business, aligned to FCA/PRA expectations and internal policies. Key Responsibilities • Track and drive completion of governance actions, ensuring clear ownership, deadlines,evidence, and escalation of overdue items., • Produce and maintain management information (MI) and dashboards for senior management andgovernance committees covering key risk and conduct themes, incidents, complaints, breaches,and control performance., • Assist with embedding Consumer Duty (including outcomes monitoring, MI quality, andgovernance evidencing) within Private Banking Departmental activities., • Support conduct risk oversight, including identification of emerging risks, thematic insights, and review of relevant management information., • Coordinate regulatory and policy compliance activities for Private Banking, including attestations, policy reviews, and annual governance calendars., • Partner with 1st line teams (front office, business support, operations) and 2nd line (Compliance, Risk) to ensure effective oversight and issue resolution., • Support oversight of operational risk processes, including risk and control self-assessments (RCSAs), control testing coordination, key risk indicators (KRIs), and incident reporting governance., • Assist with governance of client outcomes and service quality, including review of complaints trends, root cause analysis, and remediation tracking., • Assist in maintaining the governance document suite (terms of references, policies/standards mapping, standard operating procedures) ensuring version control and audit readiness., • Support in coordinating reviews of new or changed products, propositions, and distribution activity from a governance and conduct perspective (as applicable to the operating model)., • Support oversight of financial crime governance in Private Banking (e.g., KYC/CDD quality themes, periodic review adherence, trigger event reviews, PEP/high-risk client controls) through MI and actions tracking., • Contribute to internal audit and compliance assurance activity: prepare evidence packs, coordinate responses, and track actions to closure., • Assist with regulatory change impact tracking relevant to Private Banking and support implementation governance (including stakeholder mapping and reporting)., • Ensure governance outputs meet good practice standards (clarity of decisions, rationale, challenge captured, consistent evidence trails)., • Support training and communications to improve awareness of governance requirements, controls, and responsibilities across Private Banking Department., • Identify process improvements to streamline governance operations (e.g., MI automation, action tracking enhancements, pack standardisation)., • Ensure adherence to data protection, confidentiality, and information security requirements when handling client/business data. Skills and Experience • University degree at a minimum., • Professional qualifications in Governance, Risk or Compliance is desirable., • Experience in private banking, wealth management, or retail banking governance/controls (1st line and/or 2nd line), • Good understanding of FCA conduct expectations (including Consumer Duty), operational risk, and governance best practice, • Strong MI capability (Excel/PowerPoint; Power BI or similar desirable) with ability to turn data into clear insight and actions, • Excellent command of written and spoken English, • Excellent interpersonal and verbal skills There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

Morning Operations Supervisor - Sidcup Morning Operations Supervisor Sidcup Family Golf, Chislehurst (BR7 6RP) Early morning shifts | Outdoor role About the Role We're looking for a reliable, motivated Morning Operations Supervisor to lead our opening team and ensure Sidcup Family Golf is fully prepared for guests each day. You'll take responsibility for the site during early hours, leading a hands-on team to complete essential tasks such as ball collection, restocking, equipment checks, and general site preparation - ensuring we are ready to open by 9:00am, seven days a week. There is also optional potential for additional hours supporting the maintenance team, depending on experience and business needs. This role is ideal for someone who enjoys leading from the front, working outdoors, and taking pride in maintaining high standards. Key Responsibilities * Lead and motivate the early morning team to complete daily opening tasks * Allocate and support duties including ball collection, machine restocking, minor landscaping, and site checks * Ensure all health & safety procedures are followed at all times * Identify, fix, or report maintenance and safety issues promptly * Support staff training, inductions, and ongoing development * Prepare draft rotas for management review * Ensure all checks and records are completed in line with company procedures * Work closely with operations and maintenance teams to deliver a smooth guest experience * Provide maintenance support where required, depending on experience What We're Looking For * Previous experience in a supervisory or team-leading role (leisure, operations, or maintenance preferred) * Confident communicator with the ability to guide and support a team * Organised, proactive, and reliable with strong attention to detail * Physically fit and comfortable with outdoor, hands-on work * A positive, "can-do" attitude and strong team focus Qualifications & Checks * Good GCSE-level education * Willingness to complete an Enhanced DBS check Why Join Us? Sidcup Family Golf is a friendly, fast-growing leisure venue offering a fun and active working environment. This is a great opportunity to step into a leadership role with potential to gain additional hours and broaden your skills within maintenance and operations.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonuses, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR, • Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Always leading with our values, • Spotting potential and developing your team to ensure there is a strong talent pipelineWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high., • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews., • Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets., • Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent., • Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings., • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

As a General Manager, you’ll take charge of your restaurant, leading from the front and inspiring your team to deliver world-class food and unforgettable guest experiences. What you’ll get as a General Manager:. Communicate clearly with your team, line manager, and support departments.

The Role Reporting into the Head of TPI Sales, you’ll be responsible for driving volume, revenue and market presence through your broker portfolio. This role suits someone who enjoys sales at its core: picking up the phone, getting in front of partners, building trust, and closing deals. Energy industry experience is helpful, but drive, resilience and hunger to sell are the most important factors. Key Responsibilities • Proactively develop and manage a portfolio of TPI / broker relationships, • Drive high outbound activity via calls, meetings, events and regular engagement, • Win new business and increase market share through TPIs, • Build long-term, trusted relationships that position as a go-to supplier, • Manage flexible energy tenders from enquiry through to deal acceptance, • Price and structure deals in line with commercial objectives and broker requirements, • Work closely with internal Trading, Operations and Support teams to ensure smooth execution, • Attend face-to-face meetings, industry events and networking opportunities, • Promote the company’s proposition, values and strategy consistently About You What Matters Most • Strong sales drive, resilience and determination to succeed, • Comfortable in a high-activity, outbound sales environment, • Confident building relationships and influencing decision-makers, • Commercially minded with a focus on winning business Skills & Attributes • Confident, professional and persuasive communication style, • Results-oriented with a strong work ethic, • Good organisation and attention to detail, • Able to manage your own workload and priorities, • Numerate and commercially aware, • Team player who collaborates effectively across functions