Front of house manager jobs in United Kingdom - Page 6

Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities • Support the General Manager in day-to-day operations, including opening/closing procedures., • Ensure high standards of customer service and guest satisfaction., • Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams., • Handle customer complaints and resolve issues promptly., • Assist in staff training, development, and performance reviews., • Monitor and manage stock levels, orders, and deliveries., • Ensure health & safety, food hygiene, and licensing regulations are followed., • Help manage labour costs, rota scheduling, and payroll inputs., • Drive sales and assist in achieving revenue and profitability goals., • Cover the manager’s responsibilities in their absence. Skills & Experience • Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Good understanding of customer service principles., • Confident in handling complaints and pressure situations., • Basic financial awareness (e.g. cash handling, P&L understanding)., • Familiar with stock management and ordering systems., • Knowledge of health & safety and food hygiene standards. Requirements • Right to work in the UK., • Flexible availability, including evenings, weekends, and holidays., • Fluent in English (spoken and written)., • Personal licence (desirable, not essential)., • Level 2 Food Hygiene Certificate (preferred).

Urban Chic, one of London's most stylish and design-led serviced apartment providers, is looking for a confident and professional Receptionist to join the team at Chilworth Court, our elegant aparthotel in Paddington. As our Receptionist, you'll be the first person our guests see and speak to, setting the tone for a welcoming, professional, and seamless experience. This is a key front-of-house role in a boutique setting where no two days are the same, and where you'll often be the main point of contact on-site. At Urban Chic, we're proud of our progress and ambitions. We're working hard to become an employer of choice, a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: • 28 days holiday, plus an extra paid day off for your birthday, • Vitality medical insurance, including gym discounts and wellness perks, • Employee Assistance Programme (EAP) via Health Assured, • Employee rates for family bookings, • Refer-a-friend bonus scheme, • Annual employee recognition awards & long service awards, • Team social events throughout the year Your responsibilities will include: • Welcoming guests and managing all check-in/check-out procedures, • Providing local information and responding to guest queries, • Handling emails, calls, and payments with accuracy and professionalism, • Coordinating with housekeeping and maintenance to ensure smooth daily operations, • Carrying out daily apartment inspections to ensure quality and presentation standards are met, • Logging incidents, shift notes, and updates for the Building Manager, • Ensuring the reception area remains clean, tidy, and presentable at all times, • Following health & safety procedures We're looking for: • At least 2 years of experience in a front-of-house, reception, or guest-facing role, • A warm and professional manner, with excellent communication skills, • Confidence working independently and handling guest concerns, • Strong organisational and multitasking abilities, • Familiarity with Microsoft Office; PMS/booking system experience is a plus, • A proactive, solution-focused mindset, • Fluent spoken and written English; additional languages are a bonus Working hours: 42 hours per week 12-hour shifts from 7:00 AM to 7:00 PM 3 to 4 shifts per week on a rotational basis, including weekends and bank holidays Schedule provided in advance We believe in raising standards for our guests, properties, and team. We'd love to hear from you if you're ready to bring your talent and personality to a company growing with purpose and heart. All applicants invited for an interview must provide proof of their right to work in the UK. Job Types: Full-time, Permanent Pay: £12.50 per hour Benefits: • Additional leave, • Company events, • Company pension, • Employee discount, • Health & wellbeing programme, • Private medical insurance, • Referral programme Schedule: 12 hour shift Day shift Every weekend

Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): - Develop and implement integrated marketing strategies for both dine-in and catering services. - Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. - Manage content creation for Instagram, website, menus, and print materials. - Track and analyse marketing KPIs, customer engagement, and return on investment. - Conduct market research to identify trends, target audiences, and competitor insights. - Build and maintain relationships with corporate clients, event planners, universities, and local businesses. - Organise and attend industry events, tastings, and meetings to generate leads. - Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: - Collaborate with the management team to align marketing strategies with operational goals. - Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements - Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). - Fluency in English (spoken and written). - Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. - Strong communication, negotiation, and client relationship skills. - Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. - Highly organised, detail-oriented, and results-driven.

Assistant Manager – New Luxury Cocktail & Karaoke Venue | Leicester Square We are seeking an ambitious and experienced Assistant Manager to join our leadership team at an exciting new premium nightlife destination in the heart of Leicester Square. Blending high-end cocktails, immersive karaoke rooms, and world-class hospitality, our venue is designed to deliver unforgettable experiences for both guests and staff. As Assistant Manager, you will play a key role in launching and running this unique venue, supporting the General Manager and Deputy General Manager in overseeing day-to-day operations, developing our team, and ensuring every guest leaves with a smile. What You’ll Be Doing: • Support the AGM and General Manager in overseeing daily FOH & BOH operations, including service, staffing, and floor management, • Play a hands-on role during pre-opening: recruitment, training, supplier onboarding, compliance, and venue setup, • Lead by example to maintain exceptional service standards and a vibrant, guest-focused atmosphere, • Assist with financial reporting, stock control, rotas, budgeting, and cost efficiency strategies, • Monitor licensing, health & safety compliance, and uphold operational excellence, • Motivate and develop the team through ongoing training and performance management What We’re Looking For: • 2+ years in an Assistant Manager or senior management role, ideally in a premium bar, cocktail lounge, or late-night venue, • Strong leadership and people-management skills with a calm, confident presence on the floor, • Proven ability to drive service, sales, and staff engagement, • Strong understanding of licensing, compliance, stock control, and labour cost management, • A natural passion for hospitality, nightlife, and creating standout guest experiences, • Excellent communication, problem-solving, and organisational skills What We Offer: • Competitive salary + performance-based incentives, • The chance to be part of an exciting venue launch in a prime central London location, • Opportunities for career progression and growth within a premium brand, • Employee discounts, meals on duty & regular staff socials, • Creative freedom and the ability to make a real impact from day one Start Date: Immediate / Flexible (for pre-opening involvement) Apply Now: If you’re ready to take the next step in your career and help shape one of London’s most anticipated new nightlife venues, we want to hear from you.

⚽ Become a Football Match Organiser with FT PLAY FT PLAY is transforming how grassroots football works—connecting players, streamlining match management, and building vibrant local communities. As we grow across Essex, we’re calling on passionate game leaders to become Match Organisers and take charge of the football movement. 📍 Location National UK 💼 Your Role As a Match Organiser, you’ll run football sessions in your area. From booking pitches to managing game flow, you’ll build trusted connections with local players while creating a top-notch football experience. Your key responsibilities: Schedule and host matches Organize teams and manage bookings Welcome players and foster a positive vibe Record Matches Ensure smooth match-day coordination 🧠 You’re a Great Fit If You... Have strong organisational and people skills Communicate confidently and lead with energy Know the game and have a passion for football Thrive in busy environments and love bringing people together Already run a football group, or want to build your own from scratch Have flexibility around match times and venue logistics (Bonus) Experience in sports management or event coordination 📌 Important Details This is a self-employed role Organisers independently fund pitch bookings FT PLAY takes a service fee for platform usage, covering access to tools, promotion, and verified stat tracking You earn based on match participation, giving you full control over your football operation 🎁 What You Get FT PLAY-branded bibs Visibility on a growing platform A chance to build something meaningful in your area 🌱 Built for Leaders & Dreamers This role is perfect for: Experienced match organisers looking to level up their community Entrepreneurial football lovers ready to turn passion into a venture Whether you’re already running games or just starting out, FT PLAY gives you the platform, the gear, and the momentum.

Our small, family-run pizzeria is more than just a place to grab a great slice—it’s a warm, welcoming environment where everyone feels like part of the family. We take pride in using fresh, quality ingredients and traditional recipes passed down through generations. What makes it a great place to work is the supportive atmosphere, flexible scheduling, and the genuine care we show for each other and our customers. Here, your ideas matter, your hard work is appreciated, and there’s always room to grow alongside a passionate, close-knit team. What You’ll Be Doing: Greeting and seating guests with a warm, friendly attitude Managing bookings, walk-ins, and takeaway collections Taking orders and handling payments using our till system Communicating effectively with kitchen and floor staff Keeping the front of house area clean, tidy, and welcoming Making sure every guest leaves with a smile ✅ What We’re Looking For: Minimum 1 year of experience in a similar front of house/host role Confident, polite, and professional at all times Excellent communication and time management skills Comfortable working under pressure during busy shifts Flexible availability, including evenings and weekends A genuine interest in hospitality and customer care 🍕 What We Offer: Competitive pay + tips Staff meals on shift Flexible rotas Supportive team and positive working environment Opportunities to grow with the busines

Hello candidate! Are you passionate about inspiring young minds? We are looking for an enthusiastic and motivated tutor to lead science experiment sessions for primary school children, every Monday-Friday from ~3-4:30pm. There are responisbilities of equipment management for the clubs, with option of some additional admin work. Do you want to work more? You can also join our weekend party team! About Us At Kids With Brains, we specialise in after-school science clubs and science-themed birthday parties. Our mission is to spark curiosity and build confidence in children’s understanding of science through engaging, hands-on experiments. We aim to cultivate a love for learning, foster exploration, and encourage self-discovery in a safe, fun, and adventurous environment. As a growing company, we’re building a dedicated team of tutors to help expand our reach across London. Our main base is in Stoke Newington, with clubs also located in Kentish Town, Kensington, and Edgware. Who We’re Looking For Our ideal candidate is passionate about nurturing young learners and has the ability to simplify scientific concepts in biology, chemistry, and physics for children aged 5 to 11. While a science degree isn’t required, we’ve found that candidates who have studied science at least to A-level are better prepared to present the material effectively. We provide online and in-person training, with continuous support provided. Essential Requirements: • Enhance DBS check, • Interested in science and learning, • Willingness to travel across London, • Reliable and responsible attitude, • Willingness to learn both science and class management Role Details: • Fixed-term contract from September - December (approx 12 weeks) with possibility to extend, • Teach 5 classes per week in primary schools, • Managing the club and birthday party equipment (during the week only), • There are also additional weekend hours available as a science party host, • Summer and half-term holidays excluded (unless you want to joim us for camps too!) Additionally, there is opportunity for you to take on admin work regarding the birthday parties. We need someone to organise the party requests and calander, liase with the parents and the party hosts, arranging who takes on which party. We are looking for someone who can commit to delivering exciting and engaging science lessons in a fun, hands-on environment. If you love teaching and have a curiosity-driven approach to learning, we’d love to hear from you!

We are looking for an energetic and reliable Floor Runner/Commis to support our front-of-house team. In this role, you’ll assist servers and management by ensuring smooth and efficient service on the restaurant floor. This is an excellent entry-level opportunity for someone who wants to gain experience in hospitality and customer service.

Light On the Common is a well regarded neighbourhood restaurant in Wimbledon village. We are looking for a full time waiter/ess to join our amazing team and to perform some supervisor shifts. You must have at least one year’s relevant experience, be customer focused, smiley, lead by example, be proactive, have barista and bar experience, be punctual, hard working and fun to work with. £16-17 per hour

We are seeking a friendly and efficient Waitress to join our team. The ideal candidate will provide excellent customer service, take orders, serve food and beverages, and ensure a pleasant dining experience for guests. The Waitress should have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Greet and seat customers in a friendly and professional manner. Present menus, answer questions, and make recommendations on food and beverages. Take accurate food and drink orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and efficiently. Check in with customers to ensure satisfaction and address any concerns. Process payments and handle cash or card transactions. Maintain cleanliness and organization of tables, dining areas, and service stations. Follow all health and safety regulations. Assist in setting up and closing down the restaurant as needed. Requirements: Previous experience as a Waitress or in a customer service role preferred. Strong communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Excellent multitasking and time management abilities. Basic math skills for handling payments. Flexibility to work evenings, weekends, and holidays. A positive attitude and a team-oriented mindset. Benefits: Competitive salary plus tips. Employee discounts. Flexible working hours. Opportunities for career growth and training.

WAITRESS NEEDED ONLY WAITRESSES NO WAITERS Pop into our store with your cv on Saturday from 1pm-4pm for screening Hours: 10-20 hours a week Role: • Taking in-store orders, • Managing online orders, • Making sure service area is clean Hiring as soon as possible!

Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.

This role demands a candidate with a hospitality background and proficiency in customer service. We are looking for an individual that has worked with SEVENROOMS and OPENTABLE. Duties encompass managing phone calls, emails, and face-to-face interactions, along with guiding guests to their tables and providing menus, all while ensuring exceptional customer service standards are upheld.

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: - Greet customers with a warm and friendly demeanor. - Take orders accurately and efficiently, ensuring special requests are noted. - Maintain a clean and organized front of house area, including dining and service areas. - Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. - Handle customer payments and transactions with precision. - Uphold excellent customer service standards and address customer concerns professionally. - Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: - Ensure food safety and sanitation standards are met at all times. - Maintain kitchen equipment and utensils in good working condition. - Assist in inventory management and restocking supplies as needed. - Work closely with the kitchen team to coordinate orders efficiently. Qualifications: - Minimum of 3 years of experience in both front of house and kitchen roles. - Demonstrated ability to multitask in a fast-paced environment. - Excellent communication and interpersonal skills. - Strong attention to detail in both food preparation and customer service. - Knowledge of food safety and hygiene practices. - Ability to stand for extended periods and lift moderately heavy objects. - A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway, known for our late opening. There are the shift below that’s needed but can change Shift starts from 8pm -4-am weekends Weekday 6pm- 2am. Afternoon 2-8 ( once fully trained ) Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £13.00 per can increase due to experience

Looking for a part time Hostess will play a crucial role in ensuring exceptional guest experiences and who knows well reservation systems like opentable by managing the front-of-house operations and leading the host/hostess team.

Your Role: As a Chef & FOH Team Member, you’ll be a key part of Wild Tiger’s day-to-day operations. One moment you might be plating up curry or frying dumplings; the next, you’re chatting with customers, taking orders, and sharing our story. Responsibilities: Prepare and cook Wild Tiger’s signature Thai dishes to spec and high standards Set up and pack down cooking and serving stations at Boxpark Croydon Handle customer orders with energy and friendliness Maintain cleanliness and food hygiene standards Take payments and manage queues efficiently Be an ambassador for the Wild Tiger brand Support the team wherever needed — kitchen, counter, or logistics

We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: • Greet and assist customers with warmth, professionalism, and attention to detail, • Handle customer inquiries and take orders in person, online, and via phone, • Upsell and cross-sell products based on customer preferences, • Manage till operations and handle cash/card transactions accurately, • Coordinate with the kitchen team to ensure timely order preparation and delivery, • Assist in maintaining the cleanliness and visual presentation of the front area, • Package cakes with care and attention, • Help manage order tracking and customer follow-ups when needed, • Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: • Friendly, approachable, and confident in engaging with customers, • Excellent communication skills in English (additional languages are a plus), • Detail-oriented and reliable under pressure, • Positive attitude and strong team spirit, • Willingness to learn and grow within a creative, fast-paced environment, • Previous experience in retail, hospitality, or customer service is an advantage, • A natural sense of presentation and appreciation for cakes and aesthetics Note: We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: • Staff discounts on cakes and treats, • Supportive, friendly working environment, • In-house training and development, • Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!

We require waiter/ess to start immediately full / part time location : Camden town, North London minimum of 2 years previous experience required great environment . strong company background

Bricco e Bacco is a restaurant in Charlotte street. Our restaurant comes from a family of butchers in Sicily, Italy. We are specialised in dry-aged beef selection from around the world and we provide some traditional Sicilian recipes. Food options are well-matched with a well-studied wine list. We are based at 11-13 charlotte street, W1T 1RH. If you are passionate and a quick learner, it could be the start of a great career. We are looking for a passionate and willing to learn. We pay from 14 to 17 pounds an H depending on the experience. Staff food and drinks every day plus tips. Waiter/ess responsibilities are: -team worker -taking orders -customer care -section management -good knowledge with wine (we provide with training) Waiter/ess with a good attitude will improve position within the company.

If you are looking for a new position in a fast paced and energetic environment and have a consistently positive ‘can-do’ attitude, then read on! As floor staff you will be providing exceptional service to all our guests, and support the Management team in everything they need. Our Benefits · A great working environment · Good work/life balance · 50% discount when dining, 25% discount on our online wine shop · 10% discount available to your friends and family when dining. · Performance related bonus · Knock off drinks and daily staff food · Coffee on tap · Coffee & Wine training provided · A chance to be a part of a growing and expanding company, with many opportunities for career advancement · Full & extensive management training provided · Regular paid Culture Days · Yearly staff party What do we need from you: · Passionate about food, beverage and service · Friendly and bubbly personality · Excellent communication skills · 1 year minimum experience working in the Industry Please get in touch to find out more about this exciting opportunity!

Job Description: We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest services. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring that every visitor feels valued and attended to. Your ability to communicate effectively and help guests with their needs will be key to your success in this role. Responsibilities: • Greet guests warmly upon arrival and guide them to their tables., • Manage reservations and ensure efficient seating arrangements., • Answer phone calls with excellent phone etiquette, taking reservations or providing information as needed., • Assist guests with inquiries, ensuring they receive the highest level of service throughout their visit., • Collaborate with venue staff to maintain smooth operations during busy periods., • Maintain cleanliness and organisation of the host/host area, ensuring it is presentable at all times., • Handle guest complaints or concerns professionally, striving for resolution and guest satisfaction., • Will be required to work weekends and night shifts. Experience: • Previous experience in hospitality or guest services is preferred but not essential., • Strong communication skills, both verbal and written, are necessary for effective interaction with guests and team members., • A background in restaurant or bar environments would be advantageous., • Ability to multitask in a fast-paced environment while maintaining attention to detail., • A positive attitude and willingness to help others are essential traits for this role., • Knowledge of using Sevenrooms reservation system effectively. Join us as a Host/Host, where your dedication to hospitality will shine through every interaction!

Join Our Team at Goods Office – Café/Bar/Restaurant in Stroud Green We’re looking for a driven and energetic team player to join our friendly crew at Goods Office – a vibrant café by day and relaxed restaurant by night, located in the heart of Stroud Green. This is a great opportunity to be part of a supportive team with a flexible working rota. What you’ll do: - Working with our kitchen team during busy shifts, communicating with front of house for a smooth service - Follow prep lists, manage stock, and maintain a clean, organised kitchen - Operate the till and serve customers with a smile - Occasionally make coffee and drinks (training provided) - Take pride in delivering excellent customer service Who you are: - Positive, can-do attitude - Comfortable working in a fast-paced environment - Keen to learn – we provide full on-the-job training Perks: - 50% off all food and drink - 25% off for family and friends when dining with you - Supportive team, good vibes, and real career potential Interested? Send us a message with your CV – we’d love to hear from you!

Cocotte are looking for an experienced, positive, and motivated Flexible Full-time Head Waiter/Supervisor! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: • A passion for the industry and the challenges that come with it, • Energy and motivation to successfully provide great customer service, • A can-do attitude and multi-tasker to ensure the right things are done on time, • A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • up to 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company. Up to £14ph (including service) Apply today to join the growing team here at Cocotte!

Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount

management team, waitress and waiter

Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.