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JOB TITLE – Front Office Manager DEPARTMENT – Front Office CONTRACT TYPE – Permanent RATE OF PAY – £32,000 per annum plus fantastic company benefits HOURS – 40 hours, over 5 days LOCATION – Newport, NP18 2LX ID – REQ6057 Lead the Welcome. Shape the Experience. Elevate the Standard. We’re looking for a proven hospitality leader to take the helm of our Front Office team at Coldra Court Hotel, part of the iconic Celtic Collection. If you’re an experienced Front Office Manager who thrives in a fast?paced 4–5* environment and knows how to deliver exceptional guest journeys every time, this is your opportunity to shine. What you’ll lead & deliver As our Front Office Manager, you will: • Champion a customer?focused, 5* service culture across your department, • Lead, mentor and develop a high?performing Front Office & Nights team, • Drive operational excellence through strong SOPs, training and quality checks, • Oversee smooth daily operations, VIP arrivals, group check?ins, billing accuracy and guest history, • Maximise occupancy and room revenue through smart, informed decision-making, • Maintain exceptional standards of presentation, organisation, security and communication, • Work closely with Hotel Manager and Heads of Department to deliver a seamless guest experience, • Play a key role in forecasting and managing budgets and departmental performance, • Use your Opera expertise to ensure accurate allocations, profiling and billing every day What we’re looking for To thrive in this role, you’ll need: • Minimum 2 years’ management experience in a 4*+ hotel, • In?depth knowledge of Front Office operations, • Hands?on experience using Opera, • A proven ability to lead, inspire and develop a large team, • A track record of delivering impeccable guest experiences, • Strong communication, organisation and people?management skills, • Confidence in managing standards, budgets, KPIs, and performance, • Flexibility to support the operation during peak business needs What will set you apart • Experience working to AA or similar operating standards, • A passion for innovation and continuous improvement, • A natural ability to collaborate across departments and build positive relationships Become one of our “Hospitality Heroes As part of our team, you’ll enjoy a rich package of benefits designed to support, reward and inspire you: • Career Development from Day One: Access to continuous learning and professional development opportunities, • Generous Team Discounts: Savings on food, beverage and hotel stays across The Celtic Collection, • Free Leisure Membership: To enjoy our exceptional health & fitness facilities, • Free Virtual GP Service: Convenient access whenever you need it, • 24/7 Wellbeing Helpline: Confidential support to help with life’s challenges, • NEST Pension Scheme: Helping you plan confidently for the future, • Vibrant Social Club: Regular team events and activities to help you connect and unwind, • Staff Appreciation Events: Celebrating your contribution throughout the year, • Monthly & End?of?Year Awards: Recognising excellence across the business Grow with us As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY Ready to lead the front?of?house experience? If you’re an experienced, people?centred leader who knows how to orchestrate a faultless guest journey from the moment they walk through our doors, we’d love to hear from you. In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background. #IND

You may have experience of the following: Retail Supervisor, Store Supervisor, Shift Manager, Team Leader, Front-of-House Supervisor, Assistant Manager, Convenience Store Supervisor, Retail Team Leader, Customer Service Supervisor, Shift Leader, Department Supervisor, Retail Duty Supervisor, Store K

Are you ahighly motivated, engaging manager? Are you looking for an employer that willinvest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as an Assistant Manager, in return youll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday &additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... When joining Hollywood Bowl Group as an Assistant Manager, you will receivea thorough induction, toset you up for success andmake sure you are fullytrained across all areas of the busy centre,including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world , you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, andrunning an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. ? You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl,Putt & Playand Splitsville brands, were proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and were committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we b elieve that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

Are you a talented hospitality expert ready to take on the role of Front of House Supervisor?. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring

Job Description:We are currently working with a fantastic independently run bar & restaurant in the heart of Buntingford to find an experiencedFront of House Manager. This is a brilliant opportunity for a confident and hands-on leader who thrives in a fast-paced, people-focused environment and is lo

Cultural awareness and understanding of premium or lifestyle consumer brands. PR, Influencer & Collaborations Manager - Premium homeware brand. Reporting to: Head of Marketing & E-Commerce.

Job Title: Deputy Front of House ManagerLocation: Knepp Wilding Kitchen, Dial Post, Horsham, RH13 8NQSalary: £30,000 - £35,000 pa plus tips (approx. Using grazing animals as the drivers of habitat creation, and with the restoration of dynamic, natu.

Key success criteria for this role include:Daytona Milton Keynes is currently looking for a professional, confident, and reliable Front of House Team Leader to join our busy Front of House team. Front Of House Team LeaderHOURS:Full time (Flexible, incl. Salary: CompetitiveDaytona Sandown Park is rec

Promote the Museums Service, its collections and servicesAnswer enquiries in person and by phoneServe visitors and deliver excellent customer service at all times RetailActively promote sales of merchandise to increase visitor spendPro-actively replenish merchandise displays, deploying good house

As a key member of the national sales team, contribute to the achievements of the business’s overall growth plan by driving and delivering profitable sales. Demonstrated track record of delivering sales and profitable growth. NATIONAL SALES ACCOUNT MANAGER B2B - ( PREMIUM BEDDING /HOME TEXTILES BR

Front of House Manager – Premier Luxury Hotel. Front of House Manager / Luxury Hotel Leadership / Duty Management / People & Operations. This critical leadership role requires you to be the professional core of the operation, managing the Reception, Duty Management, and Night Audit teams to delive

A premier hospitality firm in Wales is seeking enthusiastic Front of House team members to create memorable experiences for guests.

The role involves supervising restaurant operations, assisting managers, and leading the front of house team to ensure high service standards. Join a dedicated team in a supportive environment offering career growth opportunities.

Applicants should be enthusiastic and ready to work as part of a team while providing memorable experiences for visitors.

A popular fast-food chain is seeking a Guest Experience Lead to enhance customer interactions and service efficiency.This role involves warmly welcoming guests, assisting with menu selections, and facilitating digital orders.Ideal candidates should possess excellent communication skills, a friendly

A premier luxury hotel in the UK seeks a seasoned Front of House Manager to oversee the entire guest journey, ensuring impeccable service and operational excellence. This full-time role offers a supportive professional environment with clear opportunities for growth, including complimentary access t

For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. People are at the heart o

Nando's, restoran yang dikenal dengan citarasa PERi-PERi, mencari anggota tim Front of House untuk bergabung di Inggris.

A leading hospitality company in the UK is searching for enthusiastic Front of House team members to join their award-winning team. You will be the first point of contact, ensuring guests have memorable experiences with your positive attitude and commitment to service. Located by the stunning Swallo

A dynamic restaurant group in Wales is seeking a Front of House Team Leader to inspire exceptional service and mentor the team. This position offers career growth opportunities, flexible working arrangements, and performance-based rewards, making it a great chance to thrive in a supportive atmospher

A leading restaurant chain in the United Kingdom is looking for a Junior Front of House Manager to help create a vibrant, high-performing environment. The company offers benefits like biweekly pay, free meals on shift, and discounts.

A leading hospitality company is seeking a Front of House Supervisor to provide warm and attentive service in a stunning location on the Isles of Scilly.

The successful applicant will act as the manager in charge when the Theatre Manager is absent. Enhanced disclosure checks are part of the application process. A local council in Wales is seeking a Theatre Manager to ensure a welcoming experience for visitors.

A local restaurant in Chichester seeks a Front of House Assistant to deliver exceptional service. This position offers competitive salary, career progression opportunities, and a supportive work environment. Join us to become a vital part of our friendly team and make a difference in our guests' exp

A local hospitality venue in the United Kingdom is seeking an enthusiastic Front of House Team Leader. The venue offers a supportive environment, staff discounts, training opportunities, and more.

As part of our front of house team, you will play a key role in delivering outstanding service across our restaurant, bar, and events spaces. Food & Beverage Assistant / Front of House. Set in a beautiful historic country house setting just outside Inverness, we pride ourselves on warm Highland hosp

Venue Cymru is looking for an experienced Front of House Manager to take charge of the audience experience at one of North Wales' flagship entertainment venues. Lead Front of House teams across an exciting programme of theatre and live events, ensuring every visitor feels safe, welcomed and well loo

A leading hospitality company in the United Kingdom is seeking enthusiastic individuals to join their front-of-house team. You will benefit from flexible hours, opportunities for growth, and a variety of perks including discounts and mental wellbeing support.

With live-in roles across hospitality, housekeeping, gardening, spa, and operations, you’ll build new skills while surrounded by the breathtaking beauty of the Isles of Scilly. Greeting guests, performing front of house duties and ensuring each visitor enjoys a seamless dining experience. Front of

A catering company in East Sussex is seeking a Front Of House Manager to manage a team and ensure high standards at Ridgeview Wine Estate. The position offers a salary range of £35,000 to £38,000 per annum, along with a variety of employee benefits, including development opportunities and a pensio

The position offers a competitive hourly rate and is on an initial 6-month contract with the possibility of extension.

At Ferryboat Inn, we are looking for Front of House Team Members who enjoy working as part of a team. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The crown of Hayling Island is The Ferry Boat Inn, a traditional pub

Front of House Assistant - The Kennels Restaurant. As an integral part of our friendly team, you will become the star of our show, taking centre stage in leading our customers through a unique and exciting food journey, encouraging your ideas to help enhance the guest experience. Company registratio

A leading entertainment company is seeking a motivated manager to oversee operations and enhance the customer journey at their centre in Cwmbran. This position offers a 40-hour contract and various employee benefits, including bonuses and discounts on food.

The Front of House (FOH) is responsible for delivering an exceptional client experience at Virtue Vets.

Experience in a Front of House role, friendly, polite, bubbly, approachable, confident and professional. Front of House Coordinator – London. We’re supporting a client with one of the busiest and most impressive buildings within their portfolio – a vibrant site with a beautiful communal busine

Corporate Front of House Reception Director. Take ownership of operations, performance, and financials. Champion a culture of accountability, growth, and excellence.

The FOH Manager will lead and elevate the Front of House experience across a high‑profile mixed‑use estate comprising premium residential and commercial buildings. Support the delivery of events in the forecourt and commercial lobby areas in partnership with the community manager. This is a rare

We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Utilising the meeting room calendar / meeting room software. Keeping check on office supplies and ordering if neces

We are seeking a warm, professional, and service-oriented Front of House Associate to be the first point of contact for members and guests at Knotel Old Sessions House. Microsoft Office Suite and office systems. Support colleagues and leadership as needed to ensure the smooth running of the House.

You will manage a high-performing support team, oversee the resolution of customer tickets, and champion a customer-first culture across every touchpoint of their brand journey. Head Office (On-site) 4 days head office in Manchester/ 1 day wfh. Regularly compile and present insight reports to key Di

You will be working with the Office Manager who is looking for someone to join the team who will take pride in offering clients, visitors and colleagues the best experience of the office. Being the green fingered goddess of the office. Members clubs, luxury retail or hotel, bags of common sense and

Oversees restaurant operations, leads and motivates team members, ensures high customer service standards, and manages daily tasks.