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Operations Manager - Wellness Members’ Club, London Up to £55,000 An exciting opportunity has arisen to join the launch of a new wellness members’ club in the heart of London. Designed for a discerning, health-conscious community, this concept blends premium wellness with elevated hospitality and a strong sense of community. The club is set to become a standout destination, offering a seamless and high-quality member experience. The business is now seeking an Operations Manager to play a key role in delivering day-to-day excellence on the ground. The Operations Manager will be a highly visible, floor-based leader responsible for ensuring the smooth running of the club’s daily operations. Reporting into the Wellness Director, this individual will lead the team from the front, driving service standards, team performance, and overall member satisfaction. This is a hands-on role, ideal for someone who thrives in a fast-paced, people-focused environment. Responsibilities • Oversee daily operations across the club, ensuring a seamless member experience, • Lead, motivate, and develop a front-of-house and wellness team, • Maintain exceptional service standards across all touchpoints, • Act as a key point of contact on the floor for both members and staff, • Support the Wellness Director in implementing operational strategies, • Ensure smooth coordination between departments, including wellness and events, • Drive a positive, high-performance team culture Requirements • Proven experience in an operations or floor management role within hospitality, wellness, or a members’ club environment, • Strong leadership presence with a hands-on approach, • Passion for wellness, service, and community-building, • Highly organised with excellent attention to detail, • Confident managing teams in a dynamic, fast-paced setting, • Pre-opening experience is advantageous

Director of Rooms – Luxury 5* Hotel, Central London Salary: Negotiable Location: Central London An outstanding opportunity has arisen for a polished and experienced Director of Rooms to join a prestigious 5-star luxury hotel in Central London. We are seeking a true Rooms Division expert, a leader who lives and breathes exceptional guest experience and operational excellence across Front of House and Housekeeping. This role would suit either an established Director of Rooms or a strong Executive Head Housekeeper / Front Office Manager ready to step up into a broader strategic leadership position. Responsibilities: • Oversee the full Rooms Division including Front Office, Concierge, Front Office, Housekeeping, and Laundry., • Drive flawless guest journeys, ensuring 5* luxury standards are consistently exceeded., • Lead, inspire, and develop large, high-performing teams with a strong service culture., • Maintain and enhance Forbes / LQA standards where applicable., • Manage departmental budgets, payroll, forecasting, and cost control., • Collaborate closely with the General Manager and Executive Committee to deliver overall hotel performance., • Ensure operational compliance, brand standards, and health & safety excellence. Requirements: • Proven leadership experience within a luxury 4* and/or 5* hotel environment., • Deep expertise in Front of House and/or Housekeeping operations., • Strong understanding of luxury service standards and attention to detail., • Commercial awareness with experience managing budgets and KPIs., • A visible, hands-on leader who leads from the front and inspires excellence., • Impeccable presentation and communication skills.

FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Facilities & Administration Manager to support the Bank’s facilities requirements. • Please note that due to the nature of this role, on site presence is require 5 days per week. Key Responsibilities: Office Management: • Overseeing building maintenance and support services such as cleaning, catering, hospitality, physical security, • Overseeing the ordering, stock checking and maintenance of office supplies and refreshments for the Bank., • Maintain the Bank' s offices, facilities, and meeting rooms., • Ensure that all servicing and repairs are carried out in a safe and legal manner. Health & Safety: • Responsible for the effective and efficient management of all Health and Safety and Fire Safety matters, including policy creation and implementation, monitoring and inspection, risk assessment, investigations and follow up actions., • Ensuring that the H&S training for staff is effective and up to date, in collaboration with HR. Where required, design and deliver or arrange for delivery of H&S training for staff and visitors., • Act as the Head Fire Marshall and responsible for recruiting fire wardens., • Arrange and conduct regular Fire Risk Assessment and other required RAs for the Bank's premises and act on any findings., • Create and maintain emergency evacuation procedure and ensure circulation throughout the Bank., • Act as the First Aid practitioner and responsible for recruiting and ensuring training of first aiders. Vendor Management: • Work closely with the Bank’s third-party providers related to the premises and H&S and the Third Party Risk Management function to ensure that KPls/SLAs are met and the Bank's Facilities and H&S needs are being fulfilled. Front of House: • Responsible for the staffing, maintenance, and presentation of the Bank's reception area., • Ensure that FOH assist with Short Term Business Visitors processes, including checking and copying identification documentation and other relevant duties. Cashier: • Overseeing the Bank's cashier function and authorising all transactions. Administration: • Overseeing the booking and presentation of meeting rooms., • Departmental invoices. Liaising with Finance Management to ensure they are paid with in designated time scales., • MI reports (including sustainability metrics on energy, waste, recycling, etc) for presentation to senior management. Archiving: • Act as the main point of contact & authorisation between the Bank and its third -party archiving provider Post, Courier & Deliveries: • Responsible for organising the distribution of all inbound & outbound post, courier & deliveries, working with the team and third parties where necessary. Team Management: • Manage a team of 3, including work allocation, performance appraisals, attendance and leave management, learning and development. Key Skills/Experience: • Previous, proven experience as a Facilities Manager or similar title., • Experience of general office administration with a clear understanding of the need to meet deadlines and the client service requirements of a professional services environment., • Knowledge of basic accounting and finance principles & previous cashier experience would be advantageous., • Calendar Management skills., • Vendor Management experience., • Good knowledge of Health and Safety regulations., • Foundational knowledge of GDPR., • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders., • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Electric Vehicles (EVs) salary sacrifice, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Holiday Trading scheme, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Facilities Operations Lead Soft-Services bias Canary Wharf £70-75k Salary Pension Healthcare Training Our client are one of the largest FM service providers operating globally, with an incredible range of customers from Government, Healthcare, Pharmaceutical and more. They currently seek an experienced Facilities Operations Lead to be based at the HQ of one of their long-standing clients in Canary Wharf. A financial services customer, it is a detail-focused and fast paced environment which requires someone organised and with strong customer services skills to coordinate the FM & soft services delivery, engaging the on-site team as well as tenants, client and other stakeholders. Guideline salary for this position is up to £75,000 as a basic salary, along with a package to include private healthcare, pension and a budget around training and development. The role itself will be to ensure operational efficiency across both front and back-of-house functions of the HQ and any satellite / related properties in order to meet contractual objectives and deliver a “best-in-class” experience. This will primarily involve ownership of housekeeping, mail room, third party suppliers and QHSE compliance. This role will take a position within the senior leadership team for the account, driving standards and culture within the site team. It will suit a motivated and enthusiastic Soft Services / Facilities Manager, experience in corporate or trophy buildings, and keen to further their career with an organisation that offer promotion paths both on this account or with the larger business. Some of the duties involved: • Support the General Manager and leadership team in achieving campus objectives and deliverables., • Oversee day-to-day operations, including Housekeeping, Mail & Document Services, third-party suppliers, and HSEQ compliance., • Deputies in the absence of the General Manager, • Manage financial resources and oversee budget control for areas under your direct line responsibility., • Ensure a safe and compliant environment following Health & Safety legislation and company policies., • Lead site HSEQ safety ambassador programme, • Promote a culture of continuous improvement and identify opportunities for additional revenue., • Collaborate with teams to implement best practices and ensure the successful delivery of operational plans., • Communicate Value Proposition clearly to teams and ensure they understand their roles., • Develop staff competencies through targeted recruitment, development, and education., • Optimise service delivery while ensuring compliance with regulations and policies., • Identify and manage operational or reputational risks, escalating to the General Manager as necessary., • Ensure adherence to the Key Account Essentials and consistently gather customer feedback., • Maintain knowledge of contractual obligations and service schedules. Experience should include: • Engineering experience would be preferred, but not a must, • Experience leading or managing managers and their associated teams, • Strong customer focus –must have experience in a customer-facing environment, • Bachelor’s degree or equivalent industry experience working within an IFM environment, • Excellent communication skills, both written and verbal, • High level of organisational skills, • Ability to learn and develop both technical knowledge and understanding of organisational systems and processes, • Ability to seek out opportunities for continuous improvement and change, • Ability to work on own initiative and as part of a team, • Technical ability –experience working with Microsoft Office (intermediate/advanced level), • Understanding of health and safety management principles

🚀 Join the Wowcher Team - We're Hiring a Brand Account Manager! 🚀 Location: Camden Town (Embrace the office vibes - 4 days a week!) Are you a Brand Account Manager ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for account management and has an interest in developing Merchants we have., • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • A technical background to deal with Merchants technical issues, • Excellent presentation and communication skills., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Dealing with Merchants Technical issues., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Wednesday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

Live Events Technical Manager London £45,000 - £50,000 + Benefits Package Our client is a leading event production provider who are looking for a Technical Events Manager to act as the technical and commercial interface between clients and a prestigious hotel / venue. This is a hands-on, client-facing role combining AV technical expertise, account management and sales leadership. You’ll own the end-to-end technical delivery of conferences and events, ensuring outstanding service and identifying opportunities to grow revenue. What you’ll be doing Be the main technical point of contact for venue clients from enquiry to event delivery Design, prepare, rig and de-rig AV solutions alongside technicians Proactively engage clients pre-event to understand requirements and propose technical solutions Build standard event designs and visuals to help clients envision their events Maximise revenue through upselling production, video and technical services Maintain strong relationships with hotel sales, banqueting and front-of-house teams Manage sales files, reporting, capture rate discussions and client feedback Create systems to track equipment movements, quotations and turnover Support tender processes and large-scale events Lead, schedule and delegate effectively to on-site technicians What we’re looking for • Strong background in AV / technical event production, • Proven experience in a venue-based technical or events management role, • Commercial mindset with a track record of upselling services

We are seeking an experienced and highly professional Reception Manager to lead the reception function at Annabel’s, our world-renowned private members’ club in Mayfair and part of The Birley Clubs. Annabel’s at 46 Berkeley Square spans 26,000 square feet and is home to multiple restaurants, bars, private dining rooms, and a cigar salon. Delivering exceptional service to our Members and their guests is at the heart of everything we do, and the Reception team plays a pivotal role in shaping first and last impressions. As Reception Manager, you will oversee the smooth day-to-day operation of the reception area, ensuring the highest standards of guest care on arrival and departure while leading, developing, and inspiring the team. You will also play a key role in optimising reservations and building relationships within the local luxury network. Key Responsibilities: • Lead the reception team to deliver warm, seamless, and attentive service at all times, • Maintain an exceptional level of guest care from arrival through departure, • Build and maintain strong relationships with Members, regular guests, and VIPs, • Promote and develop a loyal customer base, communicating key information to the team, • Handle members feedback professionally, ensuring concerns are resolved promptly, • Oversee effective utilisation of OpenTable to optimise capacity across services, • Ensure accurate data capture, booking procedures, and updates for cancellations and no-shows, • Use reporting tools to support business growth and informed decision-making, • Recruit, train, and develop the Reception and Maître d’ team, • Conduct performance reviews and implement development plans, • Deliver regular on-the-job training to maintain company standards, • Oversee induction of new team members, • Manage rotas effectively in line with payroll budgets, • Maintain impeccable presentation and professionalism across the team, • Coordinate with restaurant management and operations team to optimise members flow, • Oversee cloakroom operations and members assistance, • Maintain a visible presence in front-of-house areas, resolving issues proactively, • Ensure compliance with health & safety, security, and company procedures, • Monitor reception areas for maintenance issues and liaise with relevant teams About You • Proven experience in a Reception Manager or senior front-of-house role within a luxury hospitality environment, • Strong leadership skills with experience managing and developing teams, • Excellent knowledge of reservation systems desirable, • Exceptional interpersonal and communication skills, • Highly organised with strong attention to detail, • Professional, polished, and discreet, with a passion for outstanding guest service, • Comfortable working in a fast-paced, high-profile environment If you are a confident leader with a passion for hospitality and a commitment to delivering world-class service, we would love to hear from you. Join Annabel’s and play a key role in creating exceptional experiences for our Members and their guests.

Job Overview We are seeking a hands-on Maintenance Manager to take responsibility for all maintenance operations within the hotel. The role requires an active, practical leader who is comfortable working alongside the engineering team to resolve technical issues and ensure the highest standards are maintained throughout the property. The Maintenance Manager will oversee and perform routine maintenance checks, respond to maintenance requests, and supervise the engineering team to ensure the smooth and efficient running of all hotel facilities, delivering an excellent guest experience at all times. The role also includes managing renovation projects, developing and maintaining emergency procedures and preventative maintenance programs, and leading special projects as assigned. Objectives and Goals • To maintain the hotel maintenance to the highest possible standards and ensure the hotel is fully operational with full statutory and legal compliance., • To support effective communication across the business, • To support the business through targeted support for specific maintenance projects, • To drive business performance through proactive engineering efforts to limit costs and increase guest and employee satisfaction through effective communications and training Key Duties and Responsibilities • Responsible for all maintenance issues within the hotel, • Manage budget, capital expenditures, preventative maintenance and energy conservation., • Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection., • Perform daily checks around the hotel, • Conduct lift emergency release procedures as required, • Diagnose, maintain, and repair mechanical equipment within the hotel, • Ensure good relationships are built with internal and external customers, • Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise, • Develop, implement, and direct all emergency programs, • Develop, implement and manage energy conservation programs for the property to minimize expenses, • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively, • Perform special projects and other responsibilities as assigned, • Responsible for the health and safety of the hotel including the health and safety calendar, • To review risk assessments periodically as per health and safety regulations, • Ensure monthly safety inspections take place and employees are trained accordingly, • To work from maintenance fault log to ensure all bedrooms and meeting rooms are available to let daily ensuring close communication with both housekeeping and front of house manager., • Implement and operate planned preventative maintenance scheme for the hotel, • To maintain all plant and machinery., • To manage, schedule and complete project work in a timely and efficient manner., • Control departmental costs through correct storage and distribution of supplies., • To maintain heating, ventilating, air conditioning equipment in optimal operating condition by performing routine maintenance and repairs, • Ability to prevent costly machine breakdowns by reviewing equipment as needed, • Maintaining and updating information on the internal maintenance BMS, • Sourcing and managing suppliers and subcontractors, • Ensure that all maintenance contracts are up to date and cover all relevant machinery, • All repairs are logged and recorded to show due diligence, • Ensure machinery records are kept in order to not lose warranty cover, • Set up a help desk/job center to receive jobs, track jobs and close and record jobs and ensure this will be communicated with the engineers., • Set up specialist contractors or M&E Maintenance contractor prior to opening for the lifts, boilers, chillers, BMS, CHP, water treatment, catering equipment, fire alarm and panel, fire suppression (hood) etc. Health and Safety • Understand relevant H&S legislation including the use of Risk Assessments and Safe Systems of Work and the implications on the business, taking action as required, • To ensure all staff work hygienically and productively and have completed departmental documentation in line with company requirements, • Ensure a safe workplace by identifying and reporting hazards and taking corrective action, • To attend visits by EHO and supporting and enforcing required action., • Be fully aware of fire, bomb and evacuation procedures for your department and your colleagues, • Circulate information within the hotel to maintain staff awareness of the hotel’s health and safety policy, • To be fully conversant with the Hotel Health and Safety policy and procedures Qualifications and Requirements • Previous experience of facilities management or in a similar quality operation, • Advance knowledge of building management/engineering, • Qualification in an engineering field, preferably Mechanical engineering, • Knowledge of general building maintenance essential, • Certification in advanced health and safety, fire safety and food hygiene ideal, • Proven experience in managing a team, • Good knowledge of Microsoft Office

Role Purpose The FOH Manager will lead and elevate the Front of House experience across a high‑profile mixed‑use estate comprising premium residential and commercial buildings. This role requires a leader with a 5‑star hotel or luxury hospitality background, capable of transforming service standards, unifying teams, and delivering an exceptional guest and resident experience in a high‑profile environment. The FOH Manager will oversee a diverse team across residential and commercial settings, ensuring a seamless, one‑team approach and consistent service excellence across all touchpoints. Key Responsibilities Leadership & Team Management • Lead, motivate, and develop FOH teams across residential and commercial buildings., • Implement a one‑team culture, removing the existing divide between residential and commercial teams., • Cross‑train staff and deploy team members dynamically based on operational needs., • Address performance issues, uplift standards, and instil a luxury service mindset., • Elevate service levels to 5‑star standards across all FOH operations., • Ensure a polished, professional, and welcoming environment in all lobbies and reception areas., • Oversee the guest, resident, and visitor journey, ensuring consistency and exceptional service delivery., • Manage FOH operations across three buildings, ensuring smooth coordination and communication., • Review staffing levels and redistribute resources to avoid inefficiencies (e.g., overstaffing in one area while another experiences queues)., • Maintain high standards of appearance, behaviour, and professionalism across the team., • Build strong relationships with high‑profile residents, commercial tenants (including fashion and media clients), and on‑site partners., • Represent the FOH function confidently in a premium, high‑visibility environment., • Commercial: 3 full‑time + 1 part‑time, • Residential:, • 2 Duty Managers (4 on / 4 off), • 2 Night Receptionists, • 2 Day Receptionists, • 1 Parcel Porter Candidate Profile Essential Experience • Strong background in 5‑star hotels or luxury hospitality., • Experience managing FOH teams in high‑profile, premium environments., • Confident working with VIPs, high‑net‑worth individuals, and media‑profile residents., • Ability to uplift underperforming teams and implement new service standards. Desirable Experience • Exposure to both residential and commercial FOH environments., • Experience in mixed‑use estates or luxury residential developments., • Previous involvement in events or community‑focused activations. Personal Attributes • Visionary, proactive, and energised by the opportunity to transform a service culture., • Confident, polished, and comfortable in high‑profile settings., • Strong leadership presence with the ability to inspire and unify teams., • Highly organised, adaptable, and able to identify and act on operational opportunities., • Balanced approach to work/life demands, with willingness to engage with night teams or occasional weekends when needed. Why This Role Matters This is a rare opportunity for a hospitality professional to make a significant impact by reshaping the FOH experience across a prestigious, high‑profile estate. The successful candidate will have the autonomy to build a unified, high‑performing team and deliver a service culture that reflects the standards of a luxury hotel environment.

Java Architect (with Capital Markets exp.) Project description We are building an end-to-end client lifecycle management solution, where technology drives procedural automation and standardization. Our solution includes industry-leading modules and tools widely adopted by financial institutions. This strategic initiative spans the entire client lifecycle—from onboarding to maintenance and offboarding—while providing seamless integration with various in-house products such as Counterparty Manager, ISDA Amend, Outreach360, Request for Amendment, KYC, and Tax Utility. We leverage a mature Java/Spring Boot-based tech stack, supported by AWS infrastructure, along with the latest advancements in the industry to deliver this solution over a multi-year span. Responsibilities • Working across backend, front-end, data, and AI functions, with a focus on modern architectures, AI-driven automation, and cross-jurisdictional data compliance., • Design and architect solutions for complex business challenges in the client lifecycle management space, utilizing your extensive experience with the Java/Spring Boot/Angular/PostgreSQL tech stack and AWS infrastructure., • Provide guidance and technical leadership to development teams on best practices, coding standards, and software design principles, ensuring high-quality outcomes., • Demonstrate a deep understanding of existing system architecture (spanning multiple systems) and creatively envision optimal implementations to meet diverse client requirements., • Play a key role in the development team to create high-quality, high-performance, and scalable code., • Troubleshoot and resolve complex software issues and defects within the Java/Angular/PostgreSQL tech stack and AWS-based infrastructure., • Build systems for KYC, AML, FATCA/CRS, LEI, and other regulatory checkpoints., • Implement automation across entity matching, data validation, and workflow orchestration using AI/ML., • Implement agentic AI and LLM-based services to streamline onboarding, document processing, and exception handling., • Ensure compliance with data privacy, data sovereignty, and regulatory architecture patterns (e.g., regional sharding, zero-data copy patterns)., • Bring in proven experience working with or on Client Lifecycle Management and/or KYC workflow solutions, demonstrating a strong grasp of the subject matter. Skills Must have • Strong Core Java 8+/Java EE design skills, including design patterns., • Significant experience in designing and executing microservices using Spring Boot and other Spring components (JDBC, Batch, Security, Spring Data, etc.)., • Proficient in messaging tools such as Active MQ, SQS, SNS, and Kafka., • Expertise in optimizing SQL queries on PostgreSQL databases., • Strong experience with multithreading, data structures, and concurrency scenarios., • Proficient in using REST APIs, XML, JAXB, and JSON in creating layered systems., • Experience with AWS Services (AWS Lambda, AWS CloudWatch, API Gateway, ECS, ECR, SQS, SNS)., • Familiarity with Open AI APIs, Agentic AI – Crew / LangChain / RAG / AutoGen / NLP / Java / Python / REST / Telemetry / Security / Auditability., • Domain knowledge in client onboarding, KYC, and regulatory workflows, with a deep understanding of the client onboarding lifecycle: initiation, due diligence, approvals, legal entity structuring, and regulatory documentation., • Hands-on experience with entity resolution and matching (graph-based ID resolution, fuzzy match frameworks)., • Proven experience leading a development team on client lifecycle management products., • Experience with enterprise architecture frameworks (TOGAF, Zachman) and threat modeling (STRIDE)., • Knowledge of data partitioning, GDPR, and the latest UI trends, such as Micro Frontend Architecture, is desirable., • Experience with Pega / Appian is a plus

Events Coordinator (Events + Catering + Reception Support) London | Financial Services | Corporate Real Estate Team Central London Up to £45,000 + generous package & opportunities We are recruiting an Events Coordinator for a prestigious financial services organisation in London. This is an exciting opportunity to join a highly professional Corporate Real Estate team responsible for Hospitality, Events, Facilities, and Workplace Experience. This role requires a unique blend of Events, Catering, Reception and Customer Service support. It would suit a bright graduate with approximately 3 years’ experience who is looking to develop within corporate events long term. The Role This is a hands-on, varied position supporting the delivery of internal corporate events while also providing high-quality catering and reception support. You will work closely with the Events Manager, taking ownership of food and beverage coordination, assisting with event delivery, and providing reception cover when required. A flexible, service-driven mindset is essential, as the role involves ad hoc support across multiple areas of workplace experience. The successful candidate will be comfortable working across Events + Catering + Reception in one integrated position and will not view reception responsibilities as a step down, but rather as part of delivering an exceptional employee and guest experience. Key Responsibilities • Support the planning and execution of internal corporate events., • Oversee and deliver catering operations, including food preparation coordination, supplier liaison, and service setup., • Provide hands-on food and beverage support (no in-house chef model)., • Coordinate meeting room setups, breakdowns, and hospitality arrangements., • Maintain catering standards equivalent to a high-performing international corporate office model., • Provide reception cover during lunch periods and annual leave., • Act as a welcoming, professional first point of contact for guests and employees., • Assist with ad hoc internal events and flexible operational support., • Liaise with Facilities, IT/AV, Security and other internal teams., • Maintain event and catering inventories and manage supplier relationships. Ideal Candidate Profile • A bright graduate with circa 3 years’ experience supporting corporate events., • Demonstrable catering experience (essential)., • Experience in reception or front-of-house roles, with confidence providing cover., • Strong customer service ethos and genuine passion for hospitality., • Comfortable working flexibly and picking up varied responsibilities., • Organised, proactive, and calm under pressure., • Impeccable presentation and communication skills., • Experience within a corporate or professional services environment preferred., • Proficient in MS Office; experience with event systems such as Cvent advantageous. Why Apply? This is an excellent opportunity to join a prestigious financial services firm and develop within a structured, professional events team. The role offers long-term growth potential for someone who wants to build a career in corporate events and workplace hospitality.

Job Title: Clinic Manager Location: Harley Street, London Salary: Competitive + performance bonus sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. Key Responsibilities • Lead, mentor, and develop a multidisciplinary team including practitioners, nurses, and consultants, • Oversee daily operations to ensure an exceptional patient experience, • Achieve and exceed financial targets through effective KPI management, • Maintain the highest standards of governance, safety, and regulatory compliance, • Manage clinic rota planning, stock levels, and operational efficiency, • Support recruitment, onboarding, and staff development strategies, • Deliver monthly performance reports and contribute to regional business goals, • Foster a culture of professionalism, accountability, and continuous improvement Essential Skills & Experience • Proven leadership experience in a clinical, healthcare, or aesthetic setting, • Strong commercial awareness with a track record of meeting KPIs, • Excellent communication and people‑management skills, • Customer‑focused mindset with the ability to deliver a luxury patient experience, • Strong organisational and problem-solving skills, • Competitive salary + annual performance bonus, • Discounted aesthetic treatments, • Group discounts on procedures and products, • Career progression within two of the UK’s most recognised aesthetics brands, • Supportive, collaborative, and innovative working environment

Assistant Restaurant Manager - ROKA Aldwych We are seeking an enthusiastic Assistant Restaurant Manager to join our vibrant team at ROKA Aldwych. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Assistant Restaurant Managers are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Assistant Restaurant Manager You’ll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • Proven experience as an Assistant Restaurant Manager in a premium, high-volume restaurant environment, • Leads by example and readily steps in to support the team wherever required, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits As part of our team, you’ll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job - it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence.

Job Title Event Operations Manager – Iconic London Venue Salary: Up to £50,000 + Bonus Location: London Our client is an iconic events venue in London who deliver an exciting and varied diary of events including live music, corporate conferences, exhibitions, product launches and more! We are seeking an experienced and hardworking Event Manager to join their team. The Event Manager will take over an event immediately after a client signs a contract with the sales team. You will then be their contact all the way until the event day, being their on-site contact throughout the planning and including on the day management. Responsibilities: • Coordinate, plan and manage the delivery of allocated events, • Always ensure highest level of customer service, • Schedule and lead operational and production meetings, • Working with the Technical Department on quotes for additional AV, • Advise clients and all suppliers on the venue’s operational and logistical policies, • Act as venue expert, advising clients of best practice within the venue and, • Provide relevant information on event industry trends, • Ensure suitable staffing levels of front of house staff The Ideal candidate: • Previous experience of event operations and logistics for large scale venue, • Versatile and the ability to adapt in a range of situations, • Positive and hands-on approach, • Experience working within a fast-paced environment, • Excellent interpersonal skills, • Ability to work under pressure and work on multiple projects at once, • Outstanding organisational, planning and project management skills Job Title Event Operations Manager – Iconic London Venue Salary: Up to £50,000 + Bonus Location: London If you are keen to discuss the details further, please apply today or send your cv to Get social……. Tweet us @COREcruitment

Optical Assistant Northcote Road, SW11 6QU Salary up to £26k per annum (pro rata for part time hours) Bayfields Opticians & Audiologists have now rebranded our Optical Assistant job titles so you will be joining our fabulous team as a Client Experience Advisor. For this role, we are looking for our Client Experience Advisor for 3 days / 24 hours per week (9am - 5:30pm) to join our amazing team in Northcote Road, SW11 6QU. When you join Bayfields Opticians and Audiologists as our Client Experience Advisor, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions. At Bayfields, we are passionate about the services we provide our clients so as our experienced Client Experience Advisor, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on our Welcome, Discover, Delight Bayfields client journey. We need an experienced Client Experience Advisor with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients. Key Responsibilities: Greet customers warmly and provide excellent service. Assist customers in selecting suitable frames, lenses, and other optical products. Experience of dispensing single focus lenses, multi-focal lenses and contact lenses. Schedule appointments and manage bookings. Maintain product displays and ensure the store is tidy and presentable. Handle administrative tasks, including processing payments and orders. What We’re Looking For: Excellent customer service and communication skills. A keen interest in eye care and eyewear. Strong attention to detail and organizational abilities. The ability to work well in a team and independently. Previous experience in optical retail. What We Offer: As an integral member of the Bayfields team, we will provide our Client Experience Advisor with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. If you are an enthusiastic, customer-focused Client Experience Advisor, and looking for a new rewarding role, we would love to hear from you!

Senior Project Manager Location: London Salary: Up to £85,000 per annum, depending on experience Working Type: Full-time, studio-based About the Company An established London-based project management consultancy delivering high-quality construction and fit-out projects across the hospitality and F&B sectors. The team works closely with leading brands to bring technically complex spaces to life, balancing commercial rigour with design intent and operational performance. About the Role This is a delivery-focused Project Manager or Senior Project Manager role, leading hospitality and F&B fit-out projects from feasibility through to handover. The focus is firmly on construction-led interiors, not infrastructure, tech, or events. You’ll be trusted to run multiple live projects, manage consultants and contractors, and act as the key client interface throughout. Projects often include operationally complex environments, including commercial kitchens, front-of-house spaces, and high-footfall customer areas. Candidates with drive-thru experience or multi-site rollouts will be of particular interest. What You’ll Be Doing • Leading the full project lifecycle from feasibility, planning, and design coordination through to delivery and handover, • Running feasibility studies, risk assessments, and top-line cost estimates, • Managing project budgets, cost approvals, and value engineering while protecting build quality, • Overseeing programming, schedules, and key milestones across multiple projects, • Leading tender processes and contractor procurement to ensure best value and capability, • Coordinating consultants, including design, M&E, and specialist contractors, • Maintaining strong control of health and safety, statutory compliance, and CDM obligations, • Producing clear, accurate project reporting and client updates, • Acting as the primary client contact and building long-term, trusted relationships At Senior PM level, this role will also include greater responsibility for strategic decision-making, mentoring junior team members, and overseeing more complex or higher-value projects. What We’re Looking For • Proven experience as a construction or fit-out Project Manager, ideally within hospitality or F&B, • Background from a consultancy or construction environment, rather than infrastructure, tech, design or events, • Strong understanding of commercial kitchens, including HVAC, M&E coordination, and operational requirements, • Experience delivering high-quality interior fit-outs across hospitality, retail, leisure, or F&B, • Confident managing contractors, consultants, and client-side stakeholders, • Commercially astute, with strong cost control and value engineering experience, • Solid knowledge of health and safety legislation and construction compliance, • Organised, proactive, and comfortable running projects with autonomy, • CSCS and SMSTS desirable, • Full UK driving licence and flexibility to travel nationally Why Apply You’ll be part of a growing consultancy working on premium hospitality and F&B projects for well-known brands. The role offers clear progression, real autonomy, and the chance to be hands-on in delivering technically challenging fit-outs. The package includes a competitive salary, annual bonus, private medical insurance, referral bonus, birthday leave, and hybrid working. This Role Is Not For… This role is not suited to Project Managers whose background is primarily in infrastructure, technology, events, or non-built environment programmes. If your experience sits mainly within IT delivery, digital transformation, large-scale infrastructure, or temporary event build-outs, this role is unlikely to be the right fit. We’re specifically looking for someone who is hands-on in construction-led interior fit-outs, comfortable working on live sites, coordinating contractors, and managing the technical realities of hospitality and F&B environments, including commercial kitchens, HVAC, and M&E coordination. This is also not a design or kitchen consultancy role. While you’ll work closely with designers and specialist consultants, the focus is on project delivery, build quality, cost control, and programme management, rather than design authorship. Right to Work: Only candidates with the current right to work in the UK can be considered.

Our client is a specialist investment management firm with a strong focus on alternative credit strategies. As the business continues to scale, the company is looking to hire a commercially minded Legal Counsel to take ownership of market data licensing and related commercial matters across the platform. This is a high‑impact role offering close interaction with investment, data, technology, and compliance teams in a fast‑moving hedge fund environment. The Role The successful candidate will act as the primary legal contact for all exchange and non‑exchange market data matters, supporting the business on the sourcing, use, and governance of data critical to investment and research activities. Key responsibilities include: • Advising on and negotiating exchange market data licences, including permitted use, display vs non‑display, and internal distribution., • Supporting licensing of non‑exchange and third‑party data, including reference data, indices, benchmarks, and alternative data sets., • Advising front office, research, and quantitative teams on data usage, restrictions, and compliance with licence terms., • Partnering with procurement and market data teams on vendor negotiations, renewals, and cost‑control initiatives., • Supporting internal controls, audits, and governance relating to market data usage., • Working closely with Compliance and Risk on regulatory considerations connected to data use., • Providing pragmatic, solutions‑focused legal advice in a lean, in‑house hedge fund environment. About You Our client is seeking a lawyer who combines strong technical market data expertise with the confidence to operate directly with senior stakeholders. Required Qualifications • UK qualification as a solicitor (or equivalent common law qualification)., • Approximately 4-12 years' PQE., • In‑house experience at a hedge fund, asset manager, bank, or market infrastructure provider, or relevant prior experience from private practice., • Demonstrable experience advising on:, • Exchange market data licensing, • Non‑exchange / third‑party data agreements, • A strong understanding of how market data is used by:, • Investment teams, • Research and analytics functions, • The ability to translate legal risk into commercial, operational advice., • A hands‑on, pragmatic mindset suited to a growing investment platform.

ONE LDN is entering its next phase of expansion. They are looking for an experienced, commercially sharp Group General Manager to lead operations across the business and support the transition from one high-performing club to a scalable multi-site brand. This role owns execution, infrastructure and performance. The Role... • Own operational performance of the flagship site, • Prepare the business operationally for site two, • Lead future club openings, • Build scalable systems and teams, • Drive commercial accountability across operations, • This is a build-and-scale role, not a maintenance role. Core Responsibilities: Flagship Club Leadership: • Full operational ownership of the current site, • Accountability for site-level P&L performance (cost control, margin, operational efficiency), • Oversee all operational departments: front-of-house, fitness delivery, recovery, facilities, equipment, • Maintain premium brand standards in execution, • Create and refine SOPs across all departments, • Implement KPI dashboards and reporting structures Multi-site Expansion: • Lead project management of new site launches, • Oversee fit-out process alongside contractors and suppliers, • Manage timelines, budgets and operational readiness, • Design scalable staffing models, • Build launch playbooks (recruitment, training, opening operations), • Execute operational ramp-up strategy for new locations, • You’ve opened clubs before. You know the difference between a soft launch and a controlled one. Team Development + Recruitment: • Recruit and develop FOH and club teams, • Implement clear accountability frameworks, • Standardise hiring, onboarding and training processes, • Build performance management systems, • Develop internal leadership bench strength Commercial + Operational Optimisation: • Improve yield across membership, classes and recovery, • Optimise staffing ratios and labour efficiency, • Monitor utilisation and drive operational improvements, • Oversee equipment strategy and capital investment decisions, • Identify EBITDA expansion opportunities through operational leverage The Person: They're looking for someone who has: • 5+ years senior operational leadership in fitness, hospitality or multi-site leisure, • Opened at least one site (ideally multiple), • Managed teams of 20+ staff, • Commercially minded with clear evidence of P&L ownership, • Strong project management capability, • Deep understanding of gym layout, equipment, member flow and capacity planning, • Experience building systems for scale The Opportunity: • Step into a scaling performance brand early, • Progress into Group Operations Director as the business expands, • Build the operational backbone of a multi-site fitness business, • Work directly with a driven founder and senior leadership team The Package: • Senior salary (DOE), • Performance-linked bonus, • Potential long-term incentive structure, • Full access to facilities, • Real leadership scope Your recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘easy apply’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

Job Title: Sales and Events Manager Location: 1 Lombard Street Restaurant Reports To: Head of Sales and Events Role Overview This role is ideal for a seasoned professional with a passion for event sales, event execution, and hospitality, who thrives in a dynamic, results-oriented environment and is committed to delivering exceptional client experiences and driving business success. Key Responsibilities • Sales and Revenue Growth: Drive sales and revenue through identifying business opportunities, creating bespoke event packages, and building long-term relationships with clients., • Client Relationship Management: Cultivate and maintain strong relationships with key clients, ensuring a tailored approach to their event needs and providing an exceptional level of service., • Event Oversight: Oversee the planning, coordination, and execution of both private dining and high-profile events, ensuring they align with client expectations and company standards. Provide the best 360 planning experience for full venue hires., • Collaboration: Work closely with the Head of Sales and Events, front-of-house teams, kitchen, and other departments to ensure seamless event execution., • Market Insights: Stay ahead of industry trends, competitor offerings, and emerging opportunities, using this knowledge to refine strategies and deliver a competitive edge., • Reporting and Analysis: Assist the Head of Sales and Events with provide regular reports on sales performance, event outcomes, and market trends to senior management, ensuring continuous improvement., • Problem Solving: Resolve any client concerns or operational issues promptly, ensuring a positive outcome for both the client and the business. Qualifications • Experience: Experience in sales and event management within the hospitality or events industry, with a proven track record of success in driving revenue and leading teams., • Skills: Strong leadership, negotiation, and communication skills, with the ability to manage multiple projects in a fast-paced environment., • Customer Focus: A passion for delivering exceptional client experiences and a deep understanding of their needs and expectations., • Team Leadership: Proven ability to inspire and motivate a team, foster a positive work culture, and drive individual and team performance., • Attention to Detail: Exceptional organisational skills, with an eye for detail to ensure flawless event execution., • Strategic Thinking: Ability to think strategically and develop innovative solutions to meet client needs and achieve business objectives., • Knowledge: Familiarity with event planning software, CRM systems like SevenRooms, and a strong understanding of hospitality operations, including food and beverage. Salary 36k - 40k DOE

An exciting opportunity has arisen for an experienced Restaurant Manager to lead the front-of-house operation at this wonderful teaching restaurant in Brixton.

This is a front facing role, where you will be managing a team of 4 Customer Service Managers ensuring delivery of a world class, five star customer experience to a diverse range of stakeholders across multiple school sites. This is more of an operational role rather than a standard 'Front of House'

Previous experience as a Reception Manager or Front of House supervisor in the hotel industry. We are now recruiting a Reception Manager at. Ensure that there is adequate cover across the reception through scheduling staff rotas and providing cover as needed.

Waiter | Minimum 35 Hours | Up to 17. We are looking for a confident Waiter to join The Roof Gardens as a member of our busy front of house team. Responsible for day-to-day restaurant operations under direction of Restaurant Manager and Section Head Waiter to ensure members are cared for during the

Food & Beverage, FOH, Front of House, Hospitality Team Member, Hospitality, Cocktail Waiter, F&B Waiter/Waitress, Bartender, Cocktail Bartender, Barista, Bar Staff, Senior Bartender, Head Bartender, Shift Leader, Bar Manager. Cocktail Bartender - Kensington, London. We're looking for talented and de

The Deputy Customer Experience Manager is responsible for supporting the Customer Experience Manager to lead a strong Front of House operation, ensuring that a cost effective and customer focused range of services are consistently provided to the highest standards:. Deputy Customer Experience Manage

The Customer Experience Team Member Role Part of the Customer Experience team, you will report to the Customer Experience Manager, Deputy Customer Experience Managers, Assistants, Duty Managers and Supervisors on shift. You will work alongside Security and Box Office Staff at the entrance to the venues, some of your tasks may overlap and we always work together to ensure the customers experience is the best it can be. This is a varied role which involves working in all areas of Front of House including welcoming customers, scanning tickets, serving drinks and snacks behind the bars and Merchandise, selling ice cream and programmes in the auditorium, and showing people to their seats. Evening and weekend availability is essential for this role. Your skills, qualities, and experience. If you have most of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. All relevant training will be provided. The essential criteria of a great member of the team are: • Understand the impact of the role on the customer experience and its importance to the company., • Have a great work ethic and care about quality., • Be observant and focussed on the customer., • Relate well to others., • Communicate effectively., • Be proactive, decisive and get things done., • Think creatively., • Have ambition and drive. ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. • THRIVE doing what we love (with passion and dynamism), • CONNECT through every act (with collaboration and kindness), • DARE to do different (with curiosity and courage) Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being., • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please email for a confidential discussion. Salary: £13.10 p/hClosing Date:

The front of house team are currently looking for a passionate Overnight Floor Manager to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by, friendly, efficient and flaw

Guest Relations Manager Candidate Requirements:. Experience in guest relations manager, front-of-house management, or hospitality leadership roles.

Salary: Competitive salary & benefits As Assistant Manager, you'll support the Manager in leading the team to deliver an exceptional guest experience, you'll ensure the smooth running of a busy pub. From the moment you step through the door, you will lead by example making sure our guests, and teams, have a great time. Key Responsibilities: • Lead and support the pub team, including front of house and ... TLNT1_UKCT

SAMBA Heron Tower's front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dinin

Floor Manager | Barrafina Restaurant | London Bridge, London Barrafina is a highly awarded Modern Spanish bar Restaurant in London, serving the highest quality seasonal ingredients. The guests eat and drink on a beautiful marble-topped bar where and watch the chefs at work. The front of house teams work around the bar, creating an energetic and uniquely enjoyable service. The cuisine is authentic an... TLNT1_UKCT

Our front of house management team is currently looking for an excellent Assistant General Manager to assist in leading the team.

Entry Level Sales Assistant – (No Industry Experience Required) Immediate start opportunity in Croydon for motivated individuals ready to begin right away. With no industry experience required, this role is designed for those eager to learn, develop, and grow quickly in a customer-focused environment. Our client in Croydon is looking for enthusiastic, ambitious, and friendly individuals to join their fantastic sales and customer service network. They need your help to expand even further and meet growing client demand. What’s involved: • Act as the front-line representative within a dynamic sales and customer service network, • Engage directly with customers while representing prominent UK brands, • Deliver exceptional customer service, setting the standard for quality face-to-face interactions Some of the advantages they can provide you with: • Opportunities for national and international travel, • Great social calendar, • Access to coaching in customer service, Sales, Marketing, and progression opportunities, • Full product and client guidance, • The opportunity to build your skills and experience from the ground up The key attributes they are looking for are: • Positive and proactive attitude, • Professional manner and appearance, • Commitment to high customer service standards, • Strong English-speaking skills and the ability to hold engaging conversations, • Full-time equivalent availability – must be eligible for full-time work within the UK (4/5 days Mon–Fri, optional Saturday also possible) These are field-based/residential environments sales opportunities within the London area, and this company is keen for you to make a real success of your new self-employed career. This is an immediate start opportunity, with all income earned through a commission-based structure plus exciting incentives. Don’t miss out. Apply online now! If you have experience in sales, customer service, marketing, promotions, or customer-facing roles such as sales assistant, retail manager, direct sales, field sales, call centre, events coordinator, or backgrounds including hotel work, receptionist roles, Front of House, bar work, hospitality or catering, this may give you a head start. Applicants with no experience are strongly encouraged to apply, as full training and support in transferable skills are provided. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that are available 4/5 full days per week. Roles are based in the London area. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

An exciting opportunity has arisen for an experienced full-time.House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park.Monday to Saturday with 2 days off - flexible shifts.The restaurant is closed on Saturday lunches, Sundays, 10 days over Christmas, 4 days

Food & Beverage, FOH, Front of House, Hospitality Team Member, Waiter, Waitress, Head Waiter, Senior Waiter, Hospitality, Front of House Supervisor, Section Waiter, Floor Supervisor. A desire to to grow - we only promote our Head Waiters from within, plus our award-winning Babu (Manager) Masterclass

The Gate brings people together from across the world to engage with theatre, performance, art and ideas. Founded in 1979 to stage ground-breaking international plays, the Gate has become a platform for radical artists, writers and directors from across the globe: known for its transformative ability to push the boundaries of what theatre is and could be. It is a place where creatives have been gathering to imagine storytelling differently, and where experimental thinking is front and centre. At a time when the world and our own nation grow increasingly insular, we believe it is important to foster communication and understanding across borders, across languages, across cultures. The Gate works with artists in the UK to tell stories from beyond our borders, celebrating the multiplicity of identity within our artists and our audiences through the power of theatre. As a home for new voices and new ideas, we also have a reputation as a training theatre. Gate shows enable artists to take risks and to develop and advance their own talent, and their own professional journey, by making high quality work that moves the artform and the sector forward. The monumental events of the pandemic have drastically changed the theatre landscape and ecology, with its effects being keenly felt through unpredictable audience behaviour, and rising costs. As the nation navigates the cost-of-living crisis, the arts continue to face devastating funding cuts and challenges, including the withdrawal of much local council arts provision and the increasing competition for resources across trusts and foundations At the Gate, we have used this moment of transition to interrogate both our founding mission and what the needs of the sector are today. The Gate is now operating as a theatre producer as opposed to a venue, and seeks collaborations and partnerships in a variety of places to continue championing international voices through theatre. The Executive Director is also the Chief Executive, with responsibility for the organisational and financial health of the Gate, securing funding for programme and working closely with the Artistic team to ensure the art is kept at the heart of our strategy. Please note the Gate will be exploring succession planning for artistic leadership in the coming months and the incoming Executive Director will be involved in this Artistic Director recruitment process. The Gate is seeking a confident, collaborative and compassionate leader, with deep understanding of income generation and experience in securing funding for the arts. Job Description Leadership, Strategy and Planning: • With the Artistic Lead and incoming Artistic Director, develop and lead the Gate’s vision, mission and values, • Oversee the delivery of the company’s Business Plan, ensuring that objectives are met and revising the plan annually to ensure that it remains fit for purpose and in line with the company’s long-term vision, • Lead on income generation for the company, developing strategy for multi-year funder partnerships including future NPO bids, and ensuring the organisation is financially stable, • Create a working environment and culture that enables the Gate to realise its creative ambition whilst recognising the limitations of its financial, time and human resources, ensuring the long-term sustainability of the organisation and adherence with employment and health and safety legislation, • Be responsible for all major stakeholder relationships, including The Albany, Arts Council England and Big Issue Invest., • Lead on the planning and delivery of the organisation’s venue ambitions; in the short term developing relationships with co-producers and receiving houses., • In collaboration with the Communications Manager, lead on the development and implementation of the Gate’s Communications Strategy, seizing opportunities to raise the Gate’s profile in the theatre sector both in London, nationally and internationally, • Seek exciting and like-minded partner organisations and charities in our local community, and beyond, to create shared activities which strengthen the Gate’s mission, • Develop the company’s ACE core funding applications, working with the Artistic Director, and associated reporting and evaluation, • Manage the relationship with Big Issue Invest, ensuring responsible repayment of social investment and timely updates on forward plans, • Cultivate relationships with potential funders, taking a hands-on approach at events and meetings with donors and overseeing all funding applications to Trusts and Foundations, • Oversee the Development Manager in creating a long-term fundraising strategy and case for support, and support them in meeting the ambitious annual targets for Individual and Trust fundraising, • Set and monitor the annual budget for the company and productions, working closely with the Senior Producer on programme expenditure, • Work closely with the Board’s Finance Trustee in annual budget setting and quarterly reporting, and ensure the continued financial viability and strength of the organisation, • Create and present quarterly management accounts and cashflows to the Board and funders as required, • Work with the Accountant on the annual audit process, • Build strong relationships with the Chair and Board members, • Oversee the preparation and distribution of board papers, ensuring that the Board receives accurate and timely information, • Arrange and attend Board Meetings and ensure Board members are kept fully informed on artistic, finance, legal and HR issues, • Act as Company Secretary, including submitting relevant paperwork to Companies House and the Charities Commission, • Proactively manage the Risk Register for the Gate, • Ensure implementation of and compliance with all policies, procedures and legal requirements, including employment law and GDPR, • Work with the Communications Manager to ensure the effective delivery of sales campaigns and a sustained programme of audience development, • Explore opportunities for the Gate to take its work elsewhere including on tour and within its local community, • Oversee the Senior Producer in their delivery of the day to day activities of the theatre and their budgets, • Negotiate with co-producing and partner companies, • Work with the Senior Producer to negotiate authors’ rights and commissioning contracts, • Negotiate terms for premises agreements and maintain stakeholder relationships regarding all property related issues, • Lead on all HR matters to include: recruitment; employment contracts; day to day positive people management, and ensuring all HR policies and procedures are maintained and implemented, • Uphold and promote the Gate’s values in everything we do, • Promote the work of the Gate both within the industry and to all potential audience members. Essential: • Demonstrable affinity with and commitment to the Gate’s mission and values, • Strategic leadership experience at SMT level in an arts organisation, • Significant fundraising experience, securing gifts of over £50,000 and a comprehensive understanding of the fundraising climate, • Understanding of the business planning process, • Ability to collaborate with creative practitioners to translate an artistic vision into an annual programme within defined parameters of time and budget, • Experience in managing relationships with funders and other key partners, • Understanding of the London and national theatre ecology, • Experience of financial responsibility for multiple projects/productions, including setting and managing annual budgets, • A personal drive to create an inclusive, diverse and accessible world, • Experience of HR and positive people management, • Experience of a range of contract negotiations, • A confident leader and collaborative team member, • A clear decision maker with strong communication and presentation skills, • Experience of leading an organisation, • Experience of co-production and creative team contracting, • Experience of developing and implementing business plans, • Knowledge of audience development and marketing, • Knowledge of a range of theatre practices from live art to new writing, • Understanding of the role of a Board, • Experience in reporting to ACE or other major funders, • An understanding of how a theatre company operates day to day and the production process, • Knowledge of capital project planning and implementation Responsible to: Chair of Board of Trustees. Working closely with: Chair of Board of Trustees, Artistic Lead, Senior Producer, Development Manager, Communications Manager and additional staff as relevant. Contract: Permanent Salary: £45,000 per annum Hours of work: Full time, 40 hours per week. Core hours 10am–6pm. We operate Time Off in Lieu for additional hours required, which may include evenings and weekends. Place of work: The Albany, Douglas Way, London SE8 4AG. This role will include a combination of in-person and remote working. Annual Leave: 22 days plus bank holidays, and additional gifted days around our winter break The Gate Theatre is an equal opportunities employer. We are committed to creating a workforce which is representative of our society and to bringing together those with a variety of skills and experience, to help shape what we do and how we work. We are particularly keen to hear from candidates from Global Majority or Migrant backgrounds, candidates with disabilities those from socio-economic backgrounds or those who identify as Trans, Non-Binary and Gender Queer. To apply please email a covering letter (no longer than 2 sides of A4) and your CV/Portfolio explaining why you would be suited to the role by an email via the button below. The link to our anonymous Equal Opportunities monitoring form is available through our Job Pack. If you would like an informal chat with the outgoing Executive Director & CEO before applying, please contact the same email to arrange. Deadline for applications: 6th April 2026, 6pm. Round 1 Interviews will take place online on Thursday 16th and Friday 17th April. Round 2 Interviews will take place in person at The Albany on Friday 24th April.

We welcome applications for this Retail & Bar Manager role from candidates with any of the following skills or experience: Bar, Retail, Hospitality, Events, Front of House, Bar Tender, Retail. Experience as a Bar Manager or similar role. By joining our award winning Food & Beverage team, you

Wise May are looking for a proactive Workplace Services Manager to join a London Law Firm and manage the day-to-day and operational strategy for workplace services including floor support, health & safety compliance, records management, mail & logistics and property services. This is a full time, permanent, office based position. Workplace Services Manager duties and responsibilities: Reporting in to the Head of Front of House & Workplace Services you will be responsible for driving continuous improvement in service delivery to support the organisations strategic objectives. Your key areas of responsibility will include: • Strategic Leadership & Service Excellence - Deliver continuous improvement and operational strategy for workplace services., • Operational Leadership and Management - Oversee all aspects of workplace services, maintain oversight of health & safety compliance, provide effective resource planning and support building maintenance projects., • People Leadership and Development - Build, develop and manage a high-performing, multi-skilled team., • Financial and Supplier Management - Support budget management for workplace services, monitor and report on service usage and assist with supplier engagement and contract negotiations., • Change and Project Management - Assist with workplace transformation projects i.e. office moves, refurbishments and implementing new technologies., • Proven experience in workplace services, facilities and operational leadership within the legal industry is required., • Strong track record managing both in-house teams and outsourced service providers, • Experience overseeing services such as mailroom, reprographics, records management, and floor support, • Demonstrated ability to manage supplier relationships, contracts, and service level agreements, • Solid knowledge of health & safety, compliance, and business continuity (IOSH/NEBOSH or equivalent), • Experience supporting workplace projects, • Excellent organisational skills with the ability to manage multiple priorities and deadlines, • Strong stakeholder management and communication skills, • Experience with budgeting, cost control, and identifying service improvements

Facilities Assistant - Part Time City, London.We are looking for a proactive.Facilities Manager and ensure the smooth running of our Client's facilities and front-of-house operations on a part time basis.You'll work closely with both the facilities and hospitality teams to deliver a high standard of

We're recruiting a Restaurant Manager and Trainer to lead front-of-house operations for a Events Catering Company in London. This is not a typical Restaurant Manager role. It's a unique leadership opportunity where premium hospitality meets purpose. You'll work alongside the General Manager and Head Chef to deliver an award-winning fine-dining experience, while training and mentoring students. If yo... TLNT1_UKCT

Assistant Manager Prezzo Italian Put Your Heart into It £29,400 £31,000 per year, depending on experience plus tronc/tips, bonus, commission & perks! Are you ready to take the next step in your hospitality career and play a vital role in leading a passionate restaurant team? At Prezzo Italian, were looking for an Assistant Manager who thrives on teamwork, leadership, and guest experience. This is more than a job its a chance to shape the guest journey, inspire your team, and grow into a future leader. As Assistant Manager, youll support the General Manager in running smooth shifts, championing our HEART culture, and making every guest feel special. What Youll Do • Lead shifts with confidence, energy, and purpose., • Deliver exceptional guest experiences that embody ourHospitality Magic., • Support the GM with day-to-day operations including staffing, scheduling, and stock control., • Drive sales, upselling, and promotions to achieve KPIs., • Ensure full compliance with health & safety, licensing, and company policies., • Coach, mentor, and develop team members to grow their confidence and skills., • Collaborate across kitchen and front-of-house for seamless service., • React to ...

Freelance Senior Quantity Surveyor – Commercial Fit Out (Cat A to Cat B) City of London Kenna Recruitment is currently working with a leading Tier 1 contractor to source a Freelance Senior Quantity Surveyor for a high-profile commercial fit out project in the City of London. This is an exciting opportunity to join a flagship £30m Cat A to Cat B fit out for a blue-chip international banking client, delivering a premium, high-spec workspace, front of house areas, break out rooms, high end board room built with high quality finishes and leading built in technology. The Role Reporting into an experienced Commercial Manager, you will play a key role in the commercial delivery of the project from pre-construction through to final account. Key responsibilities include: * Managing packages from procurement through to final account * Subcontractor procurement, negotiation, and appointment * Cost reporting and forecasting * Valuations, variations, and change control * Supporting the Commercial Manager with overall project financial performance * Ensuring compliance with contract terms and risk management Project Details * Value: £30m * Sector: Commercial Office Fit Out * Scope: Cat A to Cat B * Contract: JCT (Design & Build) * Client: Blue-chip international bank * Location: City of London (site-based) Requirements * Proven experience as a Senior Quantity ...

Grazing – Operations Manager Bermondsey, London £60,000 to £65,000 + benefits This isn’t your average role and we’re not your average caterer! We’re Grazing — a sharp, agile London-based contract caterer with big ambitions and even bigger flavour. We’ve got a killer 3-year growth plan, brilliant client sites across central London, and a reputation for doing things differently. We need an Operations Manager who’s ready to own the brief, shake things up, and help drive us into our next chapter! You’ll be responsible for planning, directing and developing catering services across multiple client sites and events, ensuring every experience is slick, seamless and memorable. If you love leading from the front, inspiring teams and combining creativity with commercial thinking, this role has your name on it! Main Responsibilities • Be the conductor of the catering orchestra, keeping multiple sites and events running smoothly and on beat, • Make sure every plate and every interaction hits the “wow” factor and keeps clients coming back for more, • Lead, coach and champion chefs, kitchen teams and front-of-house stars — bringing out their very best, • Set clear goals, give great feedback and inspire high performance through hands-on leadership, • Take charge of budgets and financial performance, making smart decisions that drive profitability, • Keep food and labour costs in check while spotting clever opportunities to work smarter, not harder, • 3–5 years’ experience in operations or senior management within contract catering, • A natural leader, a foodie at heart – people trust you, follow you and grow with you!, • Highly organised with excellent communication and relationship-building skills, • Calm under pressure, proactive and solutions-focused, • Casual dress, • Company events, • Free food, • Health & wellbeing programme As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1803/43030001/52789659/R/SU #Grazing Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Exciting Opportunity Alert! Join Rendall & Rittner as a Day Duty Manager Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Day Duty Manager. This is an incredible career opportunity with a fantastic package. Position: Day Duty Manager Location: Chelsea Barracks, London, SW1W 8BT Working Hours: 5 days a week initially, and then Pitman Rota – 2 days on, 2 days off, 3 days on, 2 days off etc. Salary: up to £41,500 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 24 days of holiday inclusive of national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at the iconic Chelsea Barracks, an ultra-high-end prime residential development in Belgravia compromising of a collection of apartments, penthouses and townhouses, set around seven garden squares. Resident’s amenities include a private residents club, state of the art spa and gym facilities, private cinema, billiards room, residents' lounge, and business suites. Key Responsibilities and Requirements: As a Day Duty Manager at Rendall & Rittner, you will: • You will have a prime luxury residential or hotel background working in a similar managerial role, responsible for the of front of house operations while delivering world class excellence in customer service standards., • Responsible for ensuring delivery of high-end quality customer service for residents, tenants and guests, and handle day-to-day matters in a prompt and professional manner., • You will have experience working closely with management to ensure SOPs are adhered to and improve policies and procedures., • You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems, • As a leader you will be responsible for managing your team’s performance, appraisals, training, development, rotas (holiday, sickness) and any ER related matters in conjunction with the required parties., • You will bring strong experience in delivering outstanding customer service, managing complaints effectively, and leading teams in a professional and supportive environment, inspiring and engaging those around you., • Responsible for managing the work permits and supervising contractors whilst they are on site., • You will thrive in a fast-paced and dynamic environment, demonstrating strong organisational skills, the ability to multitask, and sound decision-making under pressure., • You will act as the main point of contact for queries and feedback, handling situations confidently and resolving issues efficiently in the moment. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1" Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club.

Exciting Opportunity Alert! Join Rendall & Rittner as a Duty Manager Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Duty Manager. This is an incredible career opportunity with a fantastic package. Position: Duty Manager Location: 375 Kensington High Street, London, W14 8QA Working Hours: 4 days on, 4 days off 0700-1900 Salary: up to £35,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 24 days of holiday inclusive of national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at 375 Kensington High Street, a landmark residential development in the Royal Borough of Kensington and Chelsea, comprising 521 high-quality homes set within landscaped communal gardens. Ideally located just minutes from Kensington Olympia station, the development offers excellent transport connections alongside premium resident amenities including a 24-hour concierge, leisure facilities and secure parking. Key Responsibilities and Requirements: As a Duty Manager at Rendall & Rittner, you will: • You will have a prime luxury residential or hotel background working in a similar managerial role responsible for managing the front of house operations, ensuring high customer service standards and leading an onsite team., • As a leader you will be responsible for managing your team’s performance, appraisals, training, development, rotas (holiday, sickness) and any ER related matters in conjunction with the required parties., • You will have experience working closely with management to ensure SOPs are adhered to and improve policies and procedures., • Responsible for ensuring delivery of high-end quality customer service for residents, tenants and guests, and handle day-to-day matters in a prompt and professional manner., • You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems, • You’ll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You’ll lead, engage and inspire others., • Responsible for managing the work permits and supervising contractors whilst they are on site., • You are able to work in a fast paced and dynamic working environment, multitasking, organised and able to think on your feet., • You know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1" Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Maintenance Manager The role offers a salary of £44,000 plus tronc (approximately £3,000–£4,000 additional). It operates on a 4 on, 4 off shift pattern and involves managing two shift engineers and a painter. Job Description Job Title: Maintenance Manager Department: Engineering Reports to: General Manager Responsible for: Shift Engineer This hotel delivers a personal, tactful and friendly service, anticipating guest need, creating a homely ambiance in a sophisticated environment to achieve an elegant and comfortable experience. Our 7 Hospitality Values • Entrepreneurship, • Agility, • Well-being, • Competence, • Rethinking luxury, • Tailor-made, • Emotion Job Overview To be responsible for all maintenance issues within the hotel, performing maintenance checks, and overseeing the engineering team to deliver an excellent guests’ experience. To manage renovation projects, develop emergency programs and take on special projects as assigned. Objectives and Goals • To maintain the hotel maintenance to the highest possible standards and ensure the hotel is fully operational with full statutory and legal compliance., • To support effective communication across the business, • To support the business through targeted support for specific maintenance projects, • To drives business performance through proactive engineering efforts to limit costs and increase guest and employee satisfaction through effective communications and trainin Key Duties and Responsibilities • Responsible for all maintenance issues within the hotel, • Manage budget, capital expenditures, preventative maintenance and energy conservation., • Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection., • Perform daily checks around the hotel, • Conduct lift emergency release procedures as required, • Diagnose, maintain, and repair mechanical equipment within the hotel, • Ensure good relationships are built with internal and external customers, • Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise, • Develop, implement, and direct all emergency programs, • Develop, implement and manage energy conservation programs for the property to minimize expenses, • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively, • Perform special projects and other responsibilities as assigned, • Responsible for the health and safety of the hotel, • To manage hotel’s health and safety calendar, • To review risk assessments periodically as per health and safety regulations, • Ensure monthly safety inspections take place and employees are trained accordingly, • To work from maintenance fault log to ensure all bedrooms and meeting rooms are available to let daily ensuring close communication with both housekeeping and front of house manager., • Implement and operate planned preventative maintenance scheme for the hotel, • To deliver projects in line with organisational need., • To maintain all plant and machinery., • To manage, schedule and complete project work in a timely and efficient manner., • Control departmental costs through correct storage and distribution of supplies., • To maintain heating, ventilating, air conditioning equipment in optimal operating condition by performing routine maintenance and repairs, • Ability to prevent costly machine breakdowns by reviewing equipment as needed, • Maintaining and updating information on the internal maintenance BMS, • Sourcing and managing suppliers and subcontractors, • Ensure that all maintenance contracts are up to date and cover all relevant machinery, • All repairs are logged and recorded to show due diligence, • Ensure machinery records are kept in order to not lose warranty cover, • Set up a help desk/job center to receive jobs, track jobs and close and record jobs and ensure this will be communicated with the engineers., • Set up specialist contractors or M&E Maintenance contractor prior to opening for the lifts, boilers, chillers, BMS, CHP, water treatment, catering equipment, fire alarm and panel, fire suppression (hood) etc. People Development • Develop a positive and direct relationship with all colleagues, HODS and external links, • To build and maintain an efficient team of employees, driving the team towards the objectives of the business., • To recruit and select employees to the agreed staffing levels using cost effective recruitment methods., • Ensure professional departmental induction is completed consistently and its effectiveness reviewed., • Stimulate a positive ‘learning’ culture, • Develop a departmental calendar of all key training, identifying training needs and capability gaps within the team working with Human Resources for further training., • Maintain and update training records, ensuring team and regularly developed and trained, • To manage all employees’ performance in line with job descriptions, giving regular feedback and appraisals., • To manage all disciplinary and grievance issues within the department in consultation with the Human Resources team, • Audit holiday and sickness administration to ensure consistency and accuracy, • Ensure all staff complete an exit interview, • Be pro-active in updating self and colleagues on industry knowledg, • Previous experience of facilities management or in a similar quality operation, • Advance knowledge of building management/engineering, • Qualification in an engineering field, preferably Mechanical engineering, • Knowledge of general building maintenance essential, • Certification in advanced health and safety, fire safety and food hygiene ideal, • Proven experience in managing a team, • Good knowledge of Microsoft Office, Opera,