JOB TODAY logo

Full time jobs in BroxbourneCreate job alerts

  • Customer Service Assistant
    Customer Service Assistant
    11 hours ago
    £24000–£26000 yearly
    Full-time
    Bulls Cross, Enfield

    About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

    Immediate start!
    Easy apply
  • Quality Assurance Manager / Supervisor
    Quality Assurance Manager / Supervisor
    7 days ago
    £33000–£35000 yearly
    Full-time
    Harlow

    About Us We are a newly established and rapidly growing food manufacturing business specialising in high-quality burger production. Operating from a state-of-the-art, highly automated facility, we are committed to delivering exceptional product quality while building a strong, forward-thinking food safety culture from day one. The Role We are seeking an experienced and detail-oriented Quality Control Supervisor / Manager to lead and develop our quality and food safety systems. This is a key leadership role responsible for ensuring our products consistently meet regulatory requirements, customer expectations, and internal standards within a high-risk meat processing environment. This role reports directly to the Operations Manager. This is a brilliant opportunity for an ambitious quality professional to make their mark, joining the business at the very start of its journey. You will play a pivotal role in shaping systems, standards, and culture within a modern, highly automated food manufacturing environment. Key Responsibilities • Develop, implement, and maintain the Quality Management System (QMS) and HACCP plan, • Ensure full compliance with UK food safety legislation, industry standards (e.g. BRCGS), and internal policies, • Oversee daily quality control activities across raw material intake, production, and finished product release, • Lead internal, external, and customer audits, including regulatory inspections, • Monitor Critical Control Points (CCPs) and ensure accurate, real-time record keeping, • Manage non-conformances, root cause analysis, and corrective and preventive actions (CAPA), • Analyse quality data, trends, and KPIs to drive continuous improvement, • Oversee supplier approval processes and ensure raw material and vendor compliance, • Maintain full traceability systems and lead mock recalls where required, • Ensure labelling compliance, including allergen control and current UK legislation, • Train, mentor, and support production teams on food safety, hygiene, and quality standards, • Collaborate cross-functionally with production, technical, and operations teams to improve processes and product quality Requirements • Minimum 5–10 years’ experience in a Quality Control/Quality Assurance role within the meat or food manufacturing industry, • Proven experience in a quality leadership or supervisory role, • Strong working knowledge of HACCP (Level 3 minimum; Level 4 desirable), • Relevant degree or professional qualification in Food Science, Quality, or a related field, • In-depth understanding of UK food safety legislation and retailer/industry standards (e.g. BRCGS), • Experience working in high-risk environments such as meat processing or burger manufacturing, • Strong audit experience, including customer and regulatory audits, • Excellent analytical and problem-solving skills, • Strong leadership, communication, and team management abilities, • Ability to manage multiple priorities and perform effectively under pressure, • Good IT skills, including Excel and digital systems for on-site data capture, • Knowledge of shelf-life testing and microbiological standards (required) Desirable • Internal Auditor qualification (BRCGS or equivalent), • Experience with retailer standards (e.g. Tesco, Aldi, Lidl), • Familiarity with CAD systems (where applicable to process/layout improvements) What We Offer • A unique opportunity to join at the start of an exciting growth journey, • The chance to shape and build quality systems from the ground up in a highly automated factory, • Competitive salary and benefits package, • Career progression opportunities as the company expands, • A dynamic, fast-paced, and supportive working environment

    Immediate start!
    Easy apply
12
right arrow icon