Gaming customer support jobs in United Kingdom

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

At Farmer J we care, we care where our ingredients come from and how our food is prepared. That’s why we are trying to change the game. Serving honest food, that rolls with the seasons, is mindfully sourced (from as many, high-welfare British farms as possible), is bursting with flavour and most importantly, is scratch cooked on-site. We also care about our amazing people (our Farmers). We wouldn’t be anywhere without them! As we grow, we are looking for bold but humble people who are willing to learn and share our values, to join the Farm-ily. What can you expect from this role in Farmer J · Working fixed hours, Monday to Friday 8am to 10.30am (12,5h a week) · Fresh food preparation of our forkin’ good food using awesome ingredients and industry standard equipment · Serving our customers from our make line and delivering an unforgettable experience What We Offer: Most delicious free food on a shift think: Mac and cheese, shakshuka, harrisa chicken and much more! Healthcare cash plan Unlimited coffee by Origin Roasters 50% discount across all our restaurants when off duty Discount on our Pantry selection like a tahini chocolate spread You will never work on your Birthday and be paid for it Monthly team socials and annual parties Opportunity to grow in the company Strong Training Programmes Green Commute – Cycle Scheme Employee Assistance program supporting mental health and well-being Farmer of the Quarter Awards and more We work in a fast-paced environment, simply put we serve forkin’ good food forkin’ fast! No two days are the same, you could be serving Shakshuka, prepping Mac and Cheese or marinading Salmon and we want you to be you – and do what comes natural. If you want to be the newest member of a fun, multicultural, and energetic team, apply ASAP WE GIVE A FORK

Brilliant barista wanted About Us: Wakey Wakey cafe, a cherished garden café and weekend brunch destination for 5 years is set to embark on new adventures! With Instagram live pop ups just around the corner (think delicious Supper Clubs, Music jams, Tribute nights, Watch parties, Game nights, etc...) Wakey wakey is set to become one of the most fun food spot in New Cross. We are proud of our friendly atmosphere and we now wants to become the best espresso bar in New Cross. Position Overview: We are seeking a dedicated and enthusiastic barista who is not only skilled in crafting exceptional coffee but also possesses a deep passion for the art of coffee-making. If you’re someone who loves to share your knowledge about coffee specials and engage with customers, we want to hear from you! Key Responsibilities: - Prepare and serve high-quality coffee beverages with precision and flair. - Engage with customers to share your knowledge of coffee specials, brewing techniques, and flavor profiles. - Maintain a clean and organized workspace, ensuring all equipment is in top condition. - Collaborate with team members to create a positive and efficient work environment. - Stay updated on industry trends and new coffee offerings to enhance the customer experience. - Assist in inventory management and ordering supplies as needed. Qualifications: - Ability to work in a fast-paced environment while maintaining attention to detail. - Strong knowledge of coffee, brewing methods, and equipment. - Excellent communication skills with a friendly demeanor. - A genuine passion for coffee and a desire to share that passion with others. Why Join Us? - Be part of a supportive and passionate team that values creativity and quality. - Opportunities for professional development and training in coffee craftsmanship. - Enjoy employee discounts on our delicious offerings. If you’re ready to share your love for coffee with our community, you will be ask to send your drinks pictures and to produce the drinks on the spot! We can't wait to meet you!

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.00 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Wakey Wakey cafe, a cherished garden café and weekend brunch destination for 5 years is set to embark on new adventures! With Instagram live pop ups just around the corner (think delicious Supper Clubs, Music jams, Tribute nights, Watch parties, Game nights, etc...) Wakey wakey is set to become one of the most fun food spot in New Cross. We are proud of our friendly atmosphere and of our professional working environment. Responsibilities Prepare and grill brunch menu to order efficiently. Maintaining high food service standards. Ensure food safety protocols are strictly followed. Support and develop the kitchen assistants to become fully trained salad and sandwich commis. Demonstrate helpfulness and excellent service to customers Qualifications: - Proven chef experience - Health and safety certificate - Excellent communication skills with a friendly demeanor. - Ability to work in a fast-paced environment while maintaining attention to detail. Why Join Us? - Be part of a supportive and passionate team that values creativity and quality. - Enjoy employee discounts on our delicious offerings. We are looking forward to meet you.

Location: Our brand new Boulebar in Spitalfields! About Us: Boulebar is a unique competitive socialising bar inspired by the classic game of pétanque. We offer an exciting and social atmosphere where guests can enjoy games, drinks, and delicious food. We are currently seeking passionate and outgoing bartenders to join our dream team! Position Overview: As a Head Bartender at Boulebar, you will be the face of our establishment, responsible for ensuring an exceptional experience for our guests. Your primary focus will be on interacting with customers in our upstairs cocktail bar, where you will be the first person all of our guests meet. Your other key roles include bringing our amazing drinks menu to life, stock inventory management and ensure the overall satisfaction of our guests and groups. Key Responsibilities: Guest Interaction: Greet guests warmly, engage in conversations, and create a welcoming atmosphere. Provide information about our games, drinks, and food options. Group Coordination: Assist in coordinating group events, including reservations, game scheduling, and ensuring groups have everything they need for an enjoyable visit. Customer Service: Address guest inquiries, allergies, and requests promptly and professionally. Be attentive to guest needs throughout their visit. Bar Service & Management: Be that key player within the bar team to ensure efficient service, including taking drinks orders, delivering orders to tables, and maintaining a clean and organized bar space. In addition, you will support the bar manager in creating a dream team as well as creating training and incentive programmes. Safety and Compliance: Maintain a safe environment by following all safety protocols and guidelines. Ensure guests follow safety rules during their stay. Event Promotion: Assist in promoting special events, promotions, and activities happening at the bar to encourage guest participation. Menu Execution: Bring our cocktail menu to life. You will be given a bar manual with recipes and notes on our brand ethos to help you understand the Jack & Boule way Qualifications: Excellent interpersonal and communication skills. Enthusiasm for social activities and games like pétanque. Strong customer service. Ability to work in a fast-paced and dynamic environment. Team player with a positive attitude. Prior experience in a similar role or hospitality industry is a must. Must be of legal drinking age and able to serve alcohol responsibly if required. Benefits: Competitive hourly wage. Opportunity to work in a fun and social environment. Training and development opportunities. Discounts on food, drinks, and activities. Flexible scheduling options (part-time or full-time). If you are a friendly and outgoing individual who enjoys creating memorable experiences for guests, shaking up delicious cocktails and want the best chance to make a career in hospitality, we would love to have you join our team at Boulebar. Apply today ! We look forward to welcoming you to our team!

Are you ready to kickstart an exciting career? Join our vibrant and energetic team as we expand in 2025! Our Dartford client is on the lookout for enthusiastic individuals to take on Sales Assistant roles in their growing offices. Whether you’re new to the game or looking to advance your customer service skills, this opportunity is perfect for you! Why You’ll Love This Role: No Experience Needed! We provide comprehensive training and mentoring, so you’ll have all the tools to succeed as a Sales Assistant. What We’re Looking For: Self-Motivation and Drive: A strong desire to grow your career. Customer Interaction: Enjoy face-to-face engagement with customers. Problem-Solving Skills: Quick thinking on your feet. Team Player: Work well in a collaborative environment. What’s In It For You: Free National and International Travel: Exciting opportunities await across the UK and beyond! Fantastic Incentives: Get recognized and rewarded for your hard work. 100% Commission-Based Earnings: Unlimited potential with average weekly earnings of £350-£550, paid per acquisition. Exclusive Events: Invitations to company-paid social and work events. Vibrant Environment: Join a lively, supportive team that celebrates fun and success. Flexibility: Work in a schedule that fits your life—office hours are Monday to Saturday, with availability for at least 4 days a week. The Role: As a Sales Assistant, you’ll represent some of the UK’s biggest brands through residential campaigns, onboard new supporters, and build positive customer relationships. We value a positive attitude and the ability to work independently. Perks: Weekly Pay: Get rewarded for your efforts on a weekly basis. Recognition: Regular rewards for your achievements. National & International Company Events: Experience the fun of company-paid events and travel. Free Parking: Enjoy the convenience of free on-site parking. Ready to Get Started? If you’re eager to dive into a Sales Assistant role and want to build a rewarding career, apply now! Our client’s recruitment team will reach out ASAP. Don’t miss out on the chance to be part of a dynamic team where hard work is celebrated and your potential is limitless! Apply today and start your exciting new journey as a Sales Assistant!

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.