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We have an exciting opportunity to work as an IT Support Apprentice for Sony! About the role: As an IT Support Apprentice, you will assist in delivering IT support services for game development specialists while gaining hands-on experience across desktop support, service desk operations, and IT infrastructure. Including game development kits, audio visual technology and telephony. You will work closely with experienced engineers, contributing to day-to-day support tasks and developing your technical and professional skills. Please note: Applicants must be 18 years old or over. Responsibilities: • Assist in providing IT support services to game development teams, • Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision, • Help maintain day-to-day IT desktop support, including workstations, cabling, telephony, and software, • Assist with desktop-related projects such as workstation upgrades, software deployments, and office moves, • Carry out installation and basic configuration of hardware and software, • Support the IT team in maintaining strong working relationships with the Development Studio, • Help monitor service performance against SLAs and report issues to senior team members, • Developing knowledge of desktop security and asset management processes, • Assisting with the management and distribution of IT peripherals, • Learning how to optimise desktop and workstation performance, • Gaining exposure to hardware and software selection processes, • Understanding IT and information security policies and how they are applied in practice, • A strong interest in IT support and technology, • Basic understanding of desktop hardware, software, and operating systems (Windows, macOS, or Linux), • Willingness to learn about service desk operations and support processes, • Good problem-solving skills and attention to detail, • Strong communication and interpersonal skills, • Ability to prioritise tasks and work effectively under guidance, • Exposure to IT environments or support roles (e.g., school, personal projects, or work experience), • Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP), • Interest in the gaming or creative industry, • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am to 5:30pm with a 1-hour unpaid lunch break Benefits: • PlayStation perks such as free 1 party games and free PlayStation Plus subscription, • Pension scheme, • Life assurance, • Income protection, • BUPA private medical & dental insurance, • 25 days annual leave per year, plus discretionary 3 day summer wellness break and discretionary shut down over Christmas, • Buy or sell up to 5 days holiday, • Flexible working hours, • Family friendly parental leave policies, • Up to 35% off Sony brand products, • Subsidised on-site café, • On-site gym, • Free eye test and glasses voucher, • Mental wellbeing programme 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Head of Operations - Fintech -Payments Overview We are hiring a Head of Operations to help professionalise, scale and stabilise the operations function within a fast-growing global payments business. The payments business is performing strongly and is now ready to move into its next stage of maturity. The current leadership team has built momentum, but there is a need for a senior operational leader who can take ownership of day-to-day operational performance, improve processes, ensure customers are onboarded properly, and create a more structured operating environment. This role will suit someone who has worked in payments, acquiring, PSPs or high-risk merchant operations and understands the realities of serving gaming, gambling and other complex global merchants. Role Purpose The Head of Operations will take responsibility for the operational side of the payments business, excluding sales and finance. The successful candidate will work closely with the wider leadership team to reduce operational pressure on senior leaders, bring structure to the function, monitor day-to-day performance, and ensure the business can scale without relying on informal processes. The business is still young, and processes are not yet fully mature. This role is about helping the organisation grow up operationally while maintaining the flexibility and commercial edge that has driven its success. Key Responsibilities • Own and manage the operational function across the payments business., • Ensure customer onboarding, implementation and ongoing service delivery are managed effectively., • Monitor operational performance and intervene quickly when issues arise., • Create, improve and embed operational processes across the business., • Ensure existing processes are followed consistently., • Work closely with integration, customer service, product, compliance, commercial and partner teams., • Oversee operational delivery for complex merchants and payment routes., • Support customers and internal teams where payment flows, routing or settlement issues arise., • Help build a more mature, scalable and well-ordered operations function., • Work with teams across multiple locations, including India and Dubai., • Support senior leadership in moving into a more strategic role focused on new markets, acquisitions and growth., • Take ownership of the operational detail so senior leadership can focus on expansion. Ideal Background The ideal candidate will have worked in a similar payments environment and will understand high-risk, grey-market or complex merchant operations. Relevant backgrounds may include: • Payments operations., • PSP operations., • Acquiring operations., • Merchant onboarding and implementation., • High-risk or gaming payments., • Director of Implementation / Head of Implementation roles with broader operational scope., • Operational leadership within businesses serving gaming, gambling, adult or other complex verticals., • Strong experience in payments, acquiring, PSPs or merchant services., • Experience operating in high-risk, grey-market or complex merchant environments., • Understanding of gaming / gambling payments would be highly advantageous., • Strong operational leadership experience., • Experience managing implementations, onboarding and ongoing service performance., • Ability to create structure and process in a young, fast-growing business., • Strong problem-solving capability when payment routes, integrations or customer issues arise., • Comfortable working with global teams and partners., • Able to operate without significant hand-holding., • Strong stakeholder management across commercial, technical, customer service and finance teams., • Willingness to travel where required. Indicative salary: • Base salary: approximately £100-£140k

About Us We are an international company who deliver end-to-end managed TV services to telecoms operators and ISPs — powering live TV, catch-up, VOD, and cloud gaming across set-top boxes, mobile, and web for some of the UK’s leading operators. Our latest consumer product has just launched in the UK and represents a major step in our direct-to-consumer ambitions. Uniquely within the Group, we operate both a managed service B2B model and a D2C business, selling directly to consumers through Amazon and eBay. We have big plans and this is just the beginning! Job Role This is a newly created position, built to raise the quality and responsiveness of customer and partner support across two channels: our B2B ISP operator partners, and our D2C customer base via Amazon and eBay. As Customer Experience Specialist, you sit between frontline support and our internal product, operations, and commercial teams. You own complex B2B escalations end-to-end, maintain structured support processes across our D2C channels, and keep a constant eye on service quality — monitoring CX metrics, flagging issues proactively, and acting as the voice of the customer by turning what you learn into clear, actionable input for the Product team. This role is deliberately broad. As we scale our brand portfolio and operator partnerships, the scope will grow with it. We want someone who brings structure and rigour to everything they touch — and who is energised, not unsettled, by a remit that evolves. We are known for retaining our people: average tenure exceeds 10 years. For the right person, this role is a genuine career platform — with the opportunity to grow within the UK business and, over time, across the wider Group. Key Responsibilities B2B - Telecoms & ISP Operator Support (Primary) • Act as the Level 2 escalation point for telecoms and ISP operator queries that cannot be resolved at frontline - owning each case from triage to closure, • Investigate technical and service issues in coordination with Product, QA, and Engineering; communicate clearly with partner ops contacts throughout, • Maintain structured records of all escalations, outcomes, and resolution times, • Identify recurring issues and feed them into the product and operations teams with clear documentation to drive upstream fixes, • Support onboarding of new operator partners and in-life service management as the business scales D2C - Amazon & eBay • Handle post-purchase customer enquiries, returns, and complaints escalated from Amazon and eBay marketplace platforms, • Monitor and actively manage seller account health: response rates, review scores, resolution centre cases, • Coordinate with hardware and logistics teams on fulfilment and returns issues, • Ensure all D2C SLAs are met consistently; flag risks early Qualifications & Experience: • 2-4 years in a customer support, technical support, or operations role - ideally within telecoms, consumer electronics, or a streaming/TV platform, • Proven ability to handle both B2B partner-facing and B2C consumer-facing support, whether in the same role or across consecutive ones, • Highly structured: you document everything, keep your tickets clean, and leave every process better than you found it, • Strong written and verbal communication - you can adjust your register between an ISP operations manager and a frustrated end consumer, • Comfortable with helpdesk tooling (Zendesk or equivalent) and standard productivity tools (Google Workspace, Notion, or similar), • Analytical: you use data to understand root causes, not just to report activity, • Calm under pressure, organised across multiple open cases, and clear-headed when priorities shift, • AI-fluent: you actively use AI tools in your day-to-day work - whether for drafting communications, synthesising feedback, building macros, or improving support workflows - and you look for opportunities to apply them practically rather than waiting to be told to Bonus Points • Experience with Amazon Seller Central, eBay Resolution Centre, Trustpilot, or other marketplace/reputation platforms, • Familiarity with IPTV, set-top box hardware, or managed TV/broadband services, • Experience working at or alongside an ISP, MVNO, or telco partner - including field or retail-facing roles transitioning to desk-based operations, • Experience running or contributing to structured user trials, beta programmes, or feedback collection initiatives Package and Location • Competitive base plus annual bonus, • BUPA private health insurance (including dental), • Pension contribution, • Transport support (nearly £100/month), • Access to our streaming device & gamepad + cloud gaming, • Tester access to major streaming services (Netflix, Disney+, and more), • Perkbox employee benefits, • Central London location - full-time, in-office

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence across Africa, GOAT represents one of the largest groups of gaming brands on the continent. Job Summary: We are seeking a dynamic and versatile Training Specialist to join our team. In this role, you will not only provide exceptional customer service but also travel to local offices to deliver training programs to our teams. The ideal candidate is a strong communicator, a problem-solver, and a passionate educator who can adapt to different environments and audiences. Key Responsibilities Customer Service: • Resolve complex or escalated customer issues that first-line agents cannot address, • Provide expert-level support for account related problems., • Maintain accurate records of customer interactions and transactions., • Collaborate with internal teams to escalate complex customer issues., • Communicate with Local CS Teams via email, and messaging applications to provide detailed explanations and resolutions. Quality Assurance: • Ensure that all customer interactions meet company standards and policies., • Monitor and evaluate the quality of service provided by first-line agents. Training Delivery: • Travel to local and regional offices to deliver training sessions to customer service teams and other staff., • Develop and update training materials, including presentations, handouts, and guides, to ensure they are relevant and effective., • Conduct needs assessments to identify knowledge gaps and tailor training programs accordingly., • Facilitate engaging and interactive training sessions, both in-person and virtually, to enhance team performance and customer service skills., • Monitor and evaluate the effectiveness of training programs, gathering feedback and making improvements as needed. Additional Responsibilities: • Stay up-to-date with company products, services, and policies to provide accurate information to local teams and trainees., • Build strong relationships with local teams to foster collaboration and knowledge sharing., • Assist in the onboarding process for new customer service agents, ensuring they are well-prepared for their roles., • Represent the company professionally during travel and training engagements. Qualifications Experience: • Minimum of 2 years of experience in customer service or a related field., • Proven experience in delivering training or presentations to groups. Skills: • Excellent verbal and written communication skills, fluent in both Portuguese and English., • Strong interpersonal and relationship-building abilities., • Ability to travel frequently and work flexible hours as needed., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (Salesforce Service Cloud a bonus)., • Organizational and time-management skills to balance customer service and training responsibilities., • Problem-solving skills and the ability to think on your feet. Key Attributes: • Self-motivated and proactive., • Adaptable to changing environments and schedules., • Passionate about helping others learn and grow., • Patient, empathetic, and customer-focused. If you are a customer service professional with a passion for teaching and a willingness to travel, we encourage you to apply for this exciting opportunity to make a meaningful impact on our teams and customers! Frequent travel to local and regional offices is required (Africa) If you are a customer service professional with a passion for teaching and a willingness to travel, we encourage you to apply for this exciting opportunity to make a meaningful impact on our teams and customers! * Please note that we operate a hybrid working model of 3 days in the office and 2 days working from home! Please make sure this works for you before applying *

About PvX Partners PvX Partners is a growth-stage financing company helping mobile gaming and consumer app companies scale. We provide UA financing and cohort intelligence tools, giving founders the capital and data to grow with confidence. We are a lean team of operators where every person owns a surface area that matters. About The Role We’re building PvX’s go-to-market function from scratch. You will own every demand and pipeline lever outside of direct sales across our full product suite. You’ll report to the CRO, start as a hands-on IC with outsourced and cross-functional support. We are looking for someone who is eager to design the modern GTM tech stack, enabling both sales and product teams to grow through enhanced demand generation. This person should have a bias towards building programs that can scale and have high accountability for business impact. Key Responsibilities • Own end-to-end GTM strategy and execution for product launches and feature releases across the PvX suite, including leading initiatives across product marketing, revenue operations and brand marketing, • Build and manage key demand generation programs such as product-led funnels, channel partnerships, lifecycle marketing, and customer feedback loops, • Architect the client progression experience, starting from early stage payment solutions to late stage credit solutions, with measurable conversion at each stage, • Develop segment-specific positioning and messaging by product, maturity stage, geography, and category, • Partner cross-functionally with Product, Engineering, Marketing, BD and Legal to maximize demand generation, • Build program-level KPIs, reporting dashboards, and repeatable launch playbooks Who You Are • 6–10+ years in product marketing or GTM at a high-growth B2B tech company, • Track record of building marketing/GTM programs from zero and driving measurable pipeline, • Can translate technical capabilities into compelling customer-facing narratives, • Data-driven, comfortable with funnel metrics, and experienced managing multi-product portfolios, • Builder mindset—you create structure in fast-moving environments and don’t wait for permission, • AI-fluent, comfortable leveraging tooling to multiply output and run a lean operation Nice to Have • Experience at a B2B fintech company, • Familiarity with mobile gaming/app ecosystems and UA economics (ROAS, LTV, CPI), • Background in product-led growth funnels or referral/partner program management Why Join PvX Partners • Build GTM from zero at a company with real products, revenue, and clients, • Report directly to the CRO and work alongside the Executive Team with a seat at the strategy table from day one, • Work at the intersection of fintech, data, and the mobile app economy, • Small, high-caliber team that values ownership, speed, and impact over hierarchy

Sensor Tower is hiring a Digital Marketing Strategy Analyst to join our Innovation & Strategy team in EMEA. Our team delivers bespoke, high-impact data solutions and consulting projects to our most strategic clients, helping them maximise the value of Sensor Tower data across mobile app + web performance, digital advertising, audience and gaming insights. Reporting to the Senior Manager of Business Strategy, you’ll manage existing client engagements, support new business opportunities, lead key team initiatives, and collaborate cross-functionally with technical and go-to-market teams. You’ll also have the opportunity to shape new ideas, refine our capabilities, and influence how we deliver value to clients. This role will suit someone with strong data capability and client facing experience, with a background in digital marketing or marketing technology, who thrives in a fast-paced, adaptable environment and is comfortable operating autonomously. Sensor Tower operates a hybrid working policy, and you’ll work from our London office two days a week. What you’ll do: • Partner with the Senior Manager of Business Strategy to deliver digital marketing data and insight solutions for strategic EMEA accounts, primarily Fortune 500 and FTSE 100 companies across the US and Europe., • Manage ongoing client engagements while supporting new business opportunities., • Lead specific project workstreams end-to-end, owning delivery, timelines and stakeholder coordination., • Conduct analysis of digital marketing, campaign performance and consumer data, alongside QA and proof-of-concept work., • Translate complex datasets into clear, insight-led recommendations that drive client decision-making., • Support new client implementations across verticals such as CPG, Luxury and Retail., • Collaborate closely with Technical and Go-To-Market teams to ensure high-quality, on-time delivery aligned to client needs. What you’ll bring: • 3+ years of experience in marketing strategy, ad-tech, mar-tech, consulting or related environments., • Hands-on experience with digital advertising, e-commerce or customer-level datasets., • Proven track record in client-facing roles with enterprise stakeholders., • Strong Excel-based data analysis and reporting skills. Familiarity with other analytical tools is a plus., • Ability to build clear, insight-led narratives in PowerPoint or Google Slides., • Confidence working with multiple datasets to generate actionable insights., • Strong communication skills, with the ability to simplify technical outputs for non-technical audiences., • High ownership and a proactive mindset.

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use our vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players. You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities • Analyze the performance of customer promotions, including bonusing, free bets, cashback, and other incentive schemes., • Evaluate VIP player activity, behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies., • Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making., • Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player segmentation., • Build and maintain strong relationships with internal stakeholders across marketing, product, VIP management, and finance., • Develop dashboards and visualizations using Looker (preferred) or other BI tools to make complex data easily digestible., • Identify patterns and trends in customer data to support strategic planning and forecasting., • Collaborate with the wider analytics team to continually improve reporting processes and data quality. Skills & Experience • Proven experience in a customer insight or analytical role, ideally within the online gambling, gaming, or e-commerce industry., • Strong knowledge of promotional mechanics (bonusing, free spins, cashback, etc.) and how to measure their effectiveness., • Understanding of VIP customer behavior and lifecycle within gambling or similar industries., • Hands-on experience with BI tools, ideally Looker., • Proficiency in Excel/Google Sheets for data manipulation and reporting., • Strong communication and presentation skills – able to translate data into business insight., • Comfortable working cross-functionally and engaging with stakeholders at all levels. * We operate a hybrid working model of 3 days per week at our office on Fenchurch Street, and 2 days working from home. Please ensure this works for you before applying *

Location: Marylebone London Hours: Full time in-office Salary banding: £35,000 – £40,000 Additional compensation: Target based bonuses About Smartech Retail Group At Smartech, we believe retail should never be boring. We’re the destination for discovery, where customers can explore, try, and play with the newest innovations in tech, gaming, and e-mobility. Our teams across London, New York, Rome, and Berlin bring the world’s most exciting brands to life through immersive, experience-led retail. The Role As an Account Manager, you will take ownership of key brand partnerships across our luxury retail concessions. This role is focused on driving long-term growth, commercial performance, and strategic alignment between Smartech and our brand partners. You will act as a senior point of contact, balancing commercial insight with exceptional relationship management. Key Responsibilities: Strategic Account Management • Own and develop a portfolio of established brand partners, acting as their primary day-to-day and strategic contact., • Build strong, trusted relationships with senior brand stakeholders to drive long-term commercial success., • Lead regular business reviews, presenting performance insights, trends, and recommendations to improve results., • Identify growth opportunities across existing accounts, including activations, space optimisation, and performance improvements. Brand Performance & Commercial Excellence • Monitor and analyse sales performance and consumer-based analytics, identifying key insights, risks, and opportunities for growth., • Work closely with internal teams to implement strategies that align brand objectives with company goals., • Ensure consistent delivery of premium brand representation and customer experience across all retail concessions., • Support the design and execution of innovative in-store activations tailored to luxury and technology-focused audiences. Onboarding & Partnership Development • Oversee the onboarding and integration of new brand partners, ensuring a seamless transition into the Smartech retail ecosystem., • Provide ongoing guidance and support to brands, ensuring expectations, processes, and commercial terms are clearly understood., • Act as a problem-solver and escalation point, resolving challenges efficiently while protecting partner relationships. Maximising Store Capacity & ROI • Partner with brand stakeholders to ensure optimal use of retail space, in line with commercial agreements and merchandising standards., • Conduct regular reviews of store layouts and capacity to ensure all contracted brands are appropriately represented., • Collaborate with operations teams to maintain accurate stock levels and product availability., • Support initiatives that optimise return on investment for brand partners without compromising customer flow or experience. What We’re Looking For • Proven experience in account management within retail, luxury, technology, or experience-led environments., • Strong commercial mindset with the ability to manage and grow long-term client relationships., • Confidence working with data and analytics to inform decision-making and performance improvements., • Excellent organisational and problem-solving skills, with the ability to manage multiple accounts and priorities., • Outstanding communication and stakeholder management skills., • Proficiency in Google Sheets, Monday.com (or similar tools), and HubSpot.

Head of Operations (Online Gaming) Location: London (Hybrid) Salary: Circa £85k DOE Job Summary: We are looking for a results-oriented, highly self-motivated, and commercially aware individual with a passion for Online Betting & Gaming to support and optimise operations across multiple African markets. The Head of Operations will act as a key link between regional teams and central functions (including Product, Payments, Marketing, and Customer Service), ensuring effective execution of operational strategies across markets. This role is responsible for overseeing multi-market performance, supporting regional teams, and ensuring that local operational needs are aligned with central direction. The position will play a critical role in maintaining operational efficiency, improving performance, and ensuring a consistent customer experience across all markets. Responsibilities: ● Oversee operational performance across multiple African markets, ensuring alignment with commercial and operational KPIs ● Work closely with Regional Operations Managers to monitor and improve performance across their respective markets ● Analyse data, reports, and market trends to identify opportunities for operational and commercial improvement ● Act as a key liaison between local teams and central functions, ensuring effective communication and execution ● Build and maintain strong relationships with internal stakeholders and regional teams to ensure smooth operational flow ● Support market entry and exit decisions by providing operational and performance insights ● Assist in adapting operations to local market conditions, including payments, infrastructure, and customer behaviour ● Collaborate with central teams to support product rollouts, operational initiatives, and campaign execution (non-marketing ownership) ● Ensure consistency in operational processes and customer experience across all markets ● Contribute to improving operational frameworks and efficiencies across the business ● Support budget awareness and contribute to commercial decision-making through performance insights ● Manage and develop Regional Operations Managers, ensuring alignment and effective execution across markets ● Maintain a strong understanding of market dynamics and ensure local insights are reflected in central decision-making ● Support cross-functional alignment to ensure smooth delivery of the overall online gaming experience Requirements: ● Experience in online gaming, betting ● Fluency in French langauge is preffered ● Experience in operations, commercial, or multi-market roles ● Proven ability to work in a fast-paced, dynamic environment with changing priorities ● Strong commercial awareness, with exposure to performance metrics and ideally good P&L understanding ● Experience working with data to support decision-making and performance improvement ● Strong stakeholder management and relationship-building skills across multiple teams and geographies ● Willingness and flexibility to occasionally travel across African markets when required ● Excellent written and spoken communication skills in English; French is a plus ● Experience in emerging markets or Africa is beneficial ● Exposure to digital/online business models Personal Competencies: ● Strong operational mindset with the ability to balance execution and commercial thinking ● Comfortable working in a fast-paced, evolving, and sometimes unstructured environment ● Ability to build and maintain strong relationships across distributed teams ● Adaptable and flexible, with a proactive and problem-solving approach ● Strong organisational and prioritisation skills ● Effective communicator with the ability to influence and align stakeholders ● High level of emotional intelligence and teamwork ● Ability to manage ambiguity and respond effectively to changing business needs ● Results-oriented with a focus on continuous improvement ● Entrepreneurial mindset with a willingness to take ownership and drive outcomes

Founded in 2002, AU10TIX is the global leader in AI-driven identity verification and management, protecting the world’s largest brands against advanced fraud. The company’s future-proof product portfolio helps businesses provide frictionless customer onboarding and verification in 4-8 seconds while staying ahead of emerging threats and evolving regulatory requirements. You will drive Au10TIX’s commercial growth and market expansion across the Local landscape. As a Sales Director, EMEA, you will be reporting directly to the General Manager, EMEA, you will own regional revenue generation, build and execute a focused go-to-market strategy, and close high-impact enterprise deals. You’ll collaborate closely with the EMEA leadership team, marketing, product, and customer success to position Au10TIX as the partner of choice for identity verification, compliance automation, and fraud prevention. The ideal candidate combines enterprise SaaS sales expertise, deep local market access, and strong solution-selling discipline, with a track record of building trusted relationships at the C-level and delivering consistent overachievement. You will: • Own new business generation, with a clear focus on acquiring new logos across - FinTech, banking, payments, gaming, and Travel., • Drive full-cycle enterprise sales, from outbound prospecting through negotiation and closure., • Execute high-volume outbound activity (email, LinkedIn, events, referrals) to consistently build a pipeline from scratch, • Develop and execute a focused territory plan aligned to quarterly and annual targets, • Run structured sales processes (MEDDPICC or equivalent) to improve win rates and deal predictability, • Lead multi-threaded engagement across stakeholders (risk, compliance, product, tech) to accelerate deal velocity., • Partner with SE, product, and delivery teams to support deal closure and solution alignment., • 7+ years of enterprise sales experience, including 3+ years selling SaaS to financial services, payments, or fraud/compliance-driven verticals., • Proven track record of closing complex multi-stakeholder deals and exceeding quota., • Demonstrated ability to generate a pipeline independently through outbound and strategic prospecting, • Experience with KYC, AML, fraud prevention, or RegTech solutions preferred., • Strong network within the tech and FinTech ecosystem., • Excellent written and verbal communication in English; additional European language is a plus., • Bachelor’s degree required; MBA or equivalent advanced degree preferred., • Highly driven self-starter with strong ownership, urgency, and execution discipline.

About us: We specialise in creating engaging, culturally relevant campaigns that connect brands and entertainment properties with audiences at the point of purchase and beyond. Across Consumer Brands (FMCG, Health & Beauty, Publishing) and Entertainment Retail (film, TV, gaming and licensed products), we develop creative work that drives engagement, builds brand love and delivers commercial impact. We work across the full shopper and fan journey, delivering projects such as: • POS and retail toolkits, • Promotional campaigns and on-pack activations, • Trade and shopper marketing, • Experiential activations and partnerships, • Licensed product and entertainment retail campaigns Our clients include leading Food, Drink and Health & Beauty brands, publishers and distributors, as well as major Entertainment brands and retail partners. About the role: This is a great opportunity for someone at the start of their career who’s excited about consumer brands, entertainment, and retail, and keen to learn how creative work is made - from initial idea through to final delivery. You’ll be supported by experienced account leads, creatives, and production teams as you help bring campaigns to life. You’ll be the kind of person who loves working collaboratively, thrives in a fast-paced environment, enjoys solving problems and keeping projects moving. Key responsibilities: • Supporting the day-to-day management of projects, from briefing to end delivery., • Prepare briefs clearly and accurately, ensuring brand, retailer and regulatory guidelines are understood., • Manage design and artwork amends, and approval rounds to client sign-off., • Building trusted relationships with clients and internal teams through clear communication and reliability., • General project admin including: 1. Setting up new projects, 2. Preparing client quotes, 3. Monitoring budget spend, 4. Raising draft invoices • Creation of project timelines and managing workflow to ensure deadlines are met., • Maintaining up-to-date project trackers and internal systems., • Working with our internal procurement team from production quoting through to end delivery., • Market research: store visits / online research / social research to keep up with industry news and present findings back to the team., • Assisting with brainstorms / presentation / proposals as required., • Admin support during live promotions including weekly redemption reports, monitoring mailboxes, responding to customer queries, and managing prize fulfilment., • Assisting with the creation of project wash-up reports & presentations. Key Requirements: • Around 1–2 years’ experience in B2C account management or client services within a creative agency, or marketing environment, preferably with some experience of working on shopper marketing projects., • Previous POS production experience preferential but not essential., • Strong organisational and communication skills - you’re proactive, reliable, and detail-oriented., • Strong attention to detail and financial acumen., • Comfortable managing multiple tasks and deadlines with a positive, solutions-focused attitude., • A genuine passion for consumer brands, shopper marketing, creativity, and learning how great work gets made., • Flexible and adaptable - comfortable stepping in to support other parts of the account when priorities shift or volume increases.

X-FLOW, a leading mobile game development company, is seeking a proactive Support Specialist to enhance their in-house support for the popular game, Happy Color. Ideal candidates should have over 2 years of customer support experience in the gaming industry and proficiency in Russian.

A global gaming technology company in the UK is looking for a Sales Enablement Support EMEA to enhance their sales division's execution and customer satisfaction.The ideal candidate will possess strong communication skills, a business-related qualification, and experience in managing sales opportuni

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: Role Summary / What You'll Bring: The Senior Director, UK & Europe is the regional leader for TransUnion's Global Fraud Solutions business, accountable for driving market adoption, product roadmap execution, revenue growth, and positive client outcomes by executing global product and commercialization strategy within the region leveraging our diverse range of identity, fraud, digital, analytical, and platform capabilities. The role is part of the International Fraud Solutions leadership team and, indirectly, the UK/Europe Solutions leadership team, with a broad influence across global and regional matrix structures. The UK & Europe Fraud business has high-growth aspirations and increasing levels of investment, linked to a foundational transformation strategy and well-defined roadmap. This role acts as the critical bridge between market, product, and clients-owning regional strategy execution, shaping market inputs into product development, and ensuring consistent, high‑quality solution delivery and customer success. Day to Day You'll Be: 1. Market & Product Alignment Define and own the regional market roadmap, including priority use cases, feature enhancements, regulatory and technology requirements, and adoption sequencing. Capture voice of customer, market trends, and competitive intelligence to inform global product strategy and investment priorities. Partner with Global Product and Strategy teams and Regional Solutions and other matrix teams to ensure solutions are relevant, differentiated, and scalable across UK & Europe. Contribute structured input into product roadmap prioritization and innovation. 2. Solution Consulting & Customer Success Lead the regional Solutions Consulting and domain expert teams, ensuring high-quality solution design and client outcomes. Drive solution adoption, value realization, and long-term client success across key accounts. Ensure consistency in solution standards, methodologies, and delivery excellence aligned to the global operating model. Support complex client engagements by connecting business needs with data, analytics, and technical capabilities. 3. Commercial Enablement & Growth Act as a key enabler to Sales and Sales Specialists, strengthening solution positioning, value articulation, and pipeline quality. Partner with Sales Leadership to improve pipeline conversion, deal quality, and strategic account growth. Provide executive-level support on priority opportunities, complex deals, and strategic clients. Drive adoption of new and strategic solutions within the regional portfolio. 4. Leadership & Execution Lead, develop, and inspire a high-performing regional team across product specialists, solution consultants, and the broader regional Fraud community Execute the Solutions and PDLC operating model in-region, ensuring alignment with global standards and identifying opportunities for improvement Drive disciplined execution, prioritization, and performance management across all regional activities. Act as the senior regional representative for Fraud Solutions with clients, partners, and internal stakeholders. You will also be accountable for: Market strategy and go-to-market localization. Regional revenue performance through adoption and execution. Product roadmap, execution, and delivery. Client engagement, solution effectiveness, and customer outcomes. Regional team leadership and delivery quality. Influencing global product road-map and life-cycle decisions, Investment prioritization and business cases and evolution of operating model and global standards. Essential Experience: Strong track-record in fraud, identity, financial crime, or related domains. Strong mix of product understanding, consulting leadership, and commercial acumen. Deep knowledge of UK & European regulatory and fraud landscape. Proven leader of high-performing, client-facing teams. Credible and influential with senior client stakeholders. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. TransUnion Job Title Sr Director, Product Management

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Senior Engagement Manager - Analytics Consulting Services (Banking, Fintech & Payments) to join our growing team. We are expanding our analytical consulting services and building a full end‑to‑end advisory capability. Think high-impact analytics manpower, customized solutions, and deep expertise, delivered at scale. You will lead analytics‑driven consulting engagements owning delivery, shaping solutions and serving as a trusted advisor to senior stakeholders. The role blends client leadership, problem‑solving and hands‑on delivery to unlock measurable value. You will operate independently of our data products business while leveraging TU assets where appropriate, ensuring objective advice and outcomes. Day to Day You'll Be: Client leadership & delivery ownership Serve as primary client contact; manage senior stakeholders and steer decision‑making Own delivery from problem framing to value realisation-hypothesis design, analytical approach, execution oversight and insight‑to‑action plans Orchestrate onshore/offshore teams; establish cadence, risk/issue management and quality controls Business development & commercial growth Lead opportunity creation and conversion: discovery, proposal and pitch development and statement of works Drive go-to-market strategy including, commercials, pricing, packaging, and partnerships Own pipeline health, win plans and account growth Analytics solutioning Shape the analytical approach across data extraction, modelling, experiment design, business analytics and visualization; ensure solutions are explainable and production‑viable Connect insights into P&L: growth, risk, fraud, collections & recoveries, pricing/optimisation and customer experience Consulting toolkit & IP Develop and maintain proposal shells, pitch narratives, case libraries, scoping templates, estimation models, delivery playbooks and quality gates Capture project IP (reusable assets/accelerators) and codify into repeatable offerings; drive knowledge‑sharing across the practice Team leadership & practice building Support practice head in bringing top talent across data science, consulting, and delivery roles Shape analysts into high performers via. mentoring, and skill development Collaborate with global teams to ensure consistent quality and knowledge sharing Build delivery systems - delivery processes, quality controls, client engagement models Essential Skills & Experience: Track record years of experience in analytics / consulting (incl. 5+ in financial services), leading multi‑stakeholder programs for UK banking/fintech/payments-preferably with card issuer exposure. Outstanding track record of shaping business outcomes via. data-driven solutions. Strong foundation in credit risk, regulatory frameworks, and portfolio management. Proficient in analytical tools and techniques Understand how to win trust, deliver value, and build long-term partnerships. Excellent communication and executive presence; comfortable with C‑suite. Demonstrated thought leadership and worked in global delivery set-ups. Commercially astute: pricing, margin management and account growth. Familiarity with modern data stacks (SQL/Python/cloud) and visualization tools is a plus. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Analytics Consulting

Our Client a global leader in gaming content and technology seeks an experienced Revenue Manager to join the business on an initial 6-month temporary assignment. Duties of the Revenue Manager include: Managing of the full cycle of the revenue function Manage a team of revenue accountants. Responsible for the revenue and customer-vendor calculations Reviewing of customer contracts for billing Reviewing of customer-vendor contracts Support the monthly reporting. Reconciling of sub-ledger to general ledger account balances Ability to implement internal controls and improve processes. Respond to internal and external inquiries related to billing and contracts, working cross-functionally with sales, legal and other teams. Report accurately on fluctuations. Participate in monthly closing process for assigned areas of responsibility. Assisting in the company's statutory and tax audits Working closely with Finance Manager and liaising directly with the Finance team Requirements for the Revenue Manager role: Prior experience in a Revenue Manager role, managing a team. Strong attention to detail Excellent communication skills Strong analytical and commercial skills Able to consult with other stakeholders within the business. Gaming sector experience is advantageous however not essential. Hybrid Working TPBN1_UKTJ

We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Enfield. This role is working full time, 40 hours per week. You must be flexible to work within the hours of the business. This role has a salary of up to £31,000 per year depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Assistant Manager also known as our Club Operations Manager, you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training – IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service #BB1 TPBN1_UKCT

You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. You'll be the friendly voice that customers rely on for support. We're committed to supporting your success in both your professional and personal life.

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. To join us in this role, you’ll have experience of working in a customer service environment and managing

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you mone

We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues wh

As a Customer Services Advisor, you will act as the first point of contact for customers, supporting them with a wide range of enquiries via phone and email. We are partnering with a leading property management organisation in London who are looking to recruit an additional Customer Services Advisor

This full-time role involves delivering excellent customer service, managing service bookings, and acting as a key point of contact between customers and technicians.

Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members. As a Customer Service Advisor, you will be responsible for delivering an exceptional in-store experience for every customer. Ability to work well as part of a team

Octane Recruitment Ltd is seeking a Service Advisor for Toyota Edgware, focusing on delivering exceptional customer experiences and maximizing upsell opportunities. Benefits include vehicle purchase discounts, bonus schemes, extensive annual leave, and wellness support.

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This is an excellent opportunity to join a supportive team, acting as a key point of contact for customers and ensuring a high level of service is delivered at all times. You will be responsible for managing customer enquiries, processing orders, and supporting the wider business to ensure smooth an

At Thrive Homes, we’re seeking a Customer Service Advisor to play a vital role in helping our customers access essential housing services. Using a variety of communication channels, you’ll ensure every customer feels listened to, supported, and confident in the service they receive. Providing a

Customer Service Advisor - Durham. The role of Customer Service Advisor:. Handling inbound and outbound calls, emails, and customer enquiries.

You will play a key part in retaining and supporting our customers, delivering an exceptional service experience by managing enquiries with care, confidence, and a customer‑centric mindset. Introducing appropriate solutions in a customer‑focused, compliant, and timely manner to support retention

Customer Service Advisor - Purfleet. In‑house training provided to support career progression. Meet and greet all customers on arrival in a professional and friendly manner.

A leading infrastructure company is seeking an Apprentice Customer Service Advisor to join their team in Worsley. This role offers hands-on training in customer service as you assist the team with inquiries via phone, email, and in-person. Key responsibilities include providing excellent customer se

Are you passionate about delivering high-quality, customer service and able to provide clear advice and guidance at the first point of contact, face to face, via telephone and digitally? Using a holistic and person-centred approach, we are seeking someone who can connect customers to the most approp

As the first point of contact for customers, you'll deliver top-tier service supporting our NHS Supply Chain contract. GXO Logistics is seeking a dedicated Customer Service Advisor at our Maidstone DC. Ideal candidates will possess excellent communication skills and a customer-focused mindset, ensur

Airbus is seeking a proactive Customer Service Advisor to join their London Depot team. In this essential role, you will be the first point of contact for customers, ensuring efficient order and delivery management. Key responsibilities include handling customer enquiries, processing orders, and man

In this role, you will take ownership of furniture calls and complaints, providing the support our customers rely on and solutions that ensure our customers always come first. Continued support: Once you have mastered the basics, you will move on to supporting our online customers with guidance from

Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members. As a Customer Service Advisor, you will be responsible for delivering an exceptional in-store experience for every customer. You will use your product knowledge an

A recruitment agency is looking for a Customer Service Advisor to handle inbound and outbound calls. Applicants should have experience in customer-facing roles, a professional telephone manner, and the ability to learn new IT systems quickly.

Jewson Partnership Solutions (JPS) is seeking a Customer Service Advisor in the United Kingdom. You will develop relationships with customers, providing proactive advice and solutions, while handling manual tasks and driving a 3. This role involves a commitment to delivering great customer service a

You’ll be joining our scale up journey as a Customer Service Advisor, where you’ll work closely with both the Collecting Cars and Watch Collecting businesses, providing excellent customer service locally and internationally, whilst helping us continue to shape and mature our support capabilities

This vital role involves managing customer relations, ensuring satisfaction during service processes, and upselling additional services. Ideal candidates should have prior customer service experience and excellent communication skills.

We are seeking two motivated, customer-focused individuals to deliver a high standard of reception services, ensuring that our students, staff, and visitors enjoy an excellent experience in line with our Commercial Services mission of delivering Inspirational Customer Service. Residential Customer S

We are looking for a Customer Service Advisor who will provide general and technical advice to customers as required either over the telephone, e‑mail or fax. Work well as part of the customer services team ensuring the department provides an unrivalled customer experience. Deal with a range of cu

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Strong skills in Customer Service and Customer Support. Ability to ensure Customer Satisfaction and maintain a customer-focused approach. We’re looking for a switched-on, motivated and adaptable Customer Service Advisor to join our small and friendly team.

Boots UK in Greater London is hiring a Customer Advisor to provide excellent service and support in-store. The role involves assisting customers, managing products, and working as part of a dedicated team. Candidates should excel in customer interactions and enjoy working in a lively environment.