Gaming customer support jobs in London

Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?

About us Ria’s is a relaxed neighbourhood spot that brings together the simple pleasures of deep-pan pizza and natural wine. Our exciting journey started in Sept 2023 and we’re now looking for an AM to help lead the FOH team and level up our natural wine game. Driven by a belief in the power of in person connections, great hospitality, and businesses that actually care about their employees, we decided to build Ria’s. Our purpose is to build homely neighbourhood spaces for the good of the community and those that work in them. Description At Ria's, we believe that great service, a saucy slice and a glass of wine can brighten anyone’s day and we need someone to play a key role in creating that experience for our customers. We’re looking for an ambitious assistant manager who has strong wine knowledge, or an eagerness to learn, to work alongside Ria herself being our customer champion and having fun in the process! Potential for the right candidate to be managing the site within 12 months. Responsibilities As Assistant Manager, you will support Ria in cultivating the customer experience at Ria’s, and be responsible for the smooth running of service. You will: - Be a great example: you’re a superstar on the floor, and set the standard for warm, efficient and knowledgeable service, and never let anyone on the team move that standard - Problem-solve issues for staff and be a great, inspiring manager - Assume responsibility for FOH operations in the absence of Ria - Work with Ria to manage a dynamic by the glass wine selection, working closely with suppliers - Leading & running services as well as taking the lead on wine briefings & training - Assist in training and mentoring FOH staff on product knowledge and wine service - Assisting Ria with the day to day operations of the restaurant, opening & closing of the restaurant - Supporting Ria with staff training on shift - Fostering a positive work environment built on mutual respect and teamwork - Stock management and ordering support (stock counts) - Manage reservations, collections and takeaway while on shift - Contribute new ideas and opportunities to help take Ria’s to the next level Experience / Requirements - Ability to work effectively in a fast-paced environment, both independently and as part of a team - Previous experience in restaurant management or supervisory role is a plus - You love a cheeky slice of pizza (or 4) and wine, and have a desire to level up your knowledge (WSET level 2 qualifications in wine is a plus) - Experience with team leading and managing - We are a small company and value a strong work ethic. You’ll be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas. - Ready to roll up your sleeves and get stuck in to an exciting start up. Benefits - £38k-£42k pa including tronc - 40-45 hours per week - 28 days holiday + public holidays - 1 mental health day per quarter - Team socials and events - Have opportunities for career progression in a diverse and growing organisation with ambitions - Free staff food, and coffee every day - Cost price wine - Regular career progression and appraisals to develop person-specific career goals and potential training opportunities (WSET level 3)

Waxy O'Connor's, 14-16 Rupert Street, W1D 6DD London Full-time Chef de Partie WRITE YOUR NEXT CHAPTER AT WAXY O'CONNOR'S & WAXY'S LITTLE SISTER IN LONDON'S WEST END London's biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So the vibe is laid back – except when we're watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you'll be made most welcome too. ABOUT THE ROLE Helping the Kitchen Manager to deliver exciting menus, you’ll be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: Some of the best Career Growth Opportunities in the industry. Flexible Shift Patterns – to fit around the other important things in life. A Competitive and Progressive salary A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. Wage Stream – giving you direct access to your wages when you need them. Private Medical Cover on completion of one years’ service. Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. 28 days paid Holiday per annum, inclusive of Bank Holidays. 25% Discount at all Glendola Leisure Venues. Annual Staff Events Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.

WAXY O'CONNOR'S & WAXY'S LITTLE SISTER W1D 6DD Full time Bartender; experience required; evenings and weekends availability. WRITE YOUR NEXT CHAPTER AT WAXY O'CONNOR'S & WAXY'S LITTLE SISTER IN LONDON'S WEST END ABOUT THE VENUE London's biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So the vibe is laid back – except when we're watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you'll be made most welcome too. ABOUT THE ROLE Our bar tenders do whatever they can to make a customer’s experience with us a truly memorable one. So, you’ll be joining a fun but professional team who support each other and thrive on getting to know our customers’ needs and exceeding their expectations. Part of that is running an efficient bar, ensuring stocks are maintained, the customer environment is clean, and our products are up to scratch. You’ll also look out for further sales opportunities whenever possible and take advantage of on-going training to keep your skills and knowledge up to date. If you want to bring your personality to work and be part of a small team supported by our national network and all the opportunities that entails, it’s time to get your story straight. It’s time to apply. ABOUT GLENDOLA LEISURE Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. What We Are Proud to Offer: - Some of the best Career Growth opportunities in the industry - Flexible shift patterns – to fit around the other important things in life - A competitive and progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. - Wage Stream – giving you direct access to your wages when you need them - Access to professional mental health resources and an employee assistance programme on completion of one years' service - Private Medical cover available on completion of one years’ service - 28 days paid holiday per annum inclusive of bank holidays. - Annual staff events - 25% Discount at all Glendola Leisure Venues - Opportunities to innovate and contribute to the growth of your business Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.