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Company: Happio.io Join our dynamic and supportive team at Happio.io, where we merge technology and mental health expertise to make a meaningful impact. We’re looking for a highly skilled and experienced Paid advertising/Digital Marketing Professional to drive our mobile app marketing efforts, including ASA, ASO, Google Ads, and PPC campaigns across social media platforms. This is a fully remote position for an English-speaking professional with a professional level in English, as all meetings are conducted in English. You can be based anywhere in the world, with a passion for results and the flexibility to collaborate during daily meetings with our international team. Note: No agencies – this is a direct hire opportunity. Important: Applications must have a cover letter to be accepted. What You'll Do Plan, execute, and optimise paid advertising campaigns across mobile app marketing channels, including SEO, Google Ads, ASA/ASO, and social media platforms. Collaborate in daily morning meetings to review campaign performance, discuss reports, and contribute to design work. Analyse campaign data to provide actionable insights and recommend strategies for growth. Create compelling ad copy, design recommendations, and A/B testing strategies to maximise ROI. Stay current with the latest mobile app marketing trends, digital advertising, behavioural science, and mental health-related strategies. Bring creative solutions to challenges and think critically to solve problems effectively. What We’re Looking For 6+ years of experience in mobile app marketing, including SEO, ASA, ASO, Google Ads, and PPC campaigns on social media platforms. A self-starter with a team-playing mindset. A clear understanding of a sales process. A creative thinker with a passion for problem-solving and innovative approaches. Strong analytical skills and the ability to turn data into effective strategies. Professional level English (essential). Examples of successful campaigns and references to demonstrate expertise. A collaborative mindset with the flexibility to attend daily team meetings in English. Desirable: Knowledge of behavioural science and understanding of mental health and therapy topics. What We Offer A permanent freelance position with the flexibility of remote working. A supportive team of tech and mental health professionals. The opportunity to contribute to a company making a difference in mental health and wellbeing. Starting 5 hours a day Monday - Friday Competitive pay, with potential for long-term collaboration. How to Apply: Please submit your CV along with: Examples of mobile app marketing campaigns you have worked on. References. A brief description of your experience and typical working day. A cover letter explaining why you’re the perfect fit for this role.
About the job Company Description We have always done coworking... Since 2006 The Hoxton has been home to laptop savvy workers making use of super-fast Wi-Fi and comfy sofas as they hustle away in a place that feels like home. So, it feels only natural for us to take our love for great experiences and create a space that offers everything you need to do your (other) day job or take over the world, in our stylish and comfortable surroundings. Working From opened its doors in Feb 2020…. There’s something for everyone. Think hot-desking, open studios, dedicated offices, events & wellness spaces, a member café & bar and a stimulating events programme – all with stunning views over the Thames. Job Description What you will do… The General Manager is responsible for all aspects of maintaining an efficient, safe, and profitable Workspace whilst focusing member experience and engagement, leading the team to support in delivering on expectations. What you can expect as our GM : You will be responsible for the strategic overview of the business and be involved in the Brand and PR led initiatives. Oversee the operation on the ground and report directly into the Hotel General Manager. You will be the first point of contact with the key members of the team to ensure operational sales targets and retention levels are being achieved and assist in the process of membership sales as and when required. You be will responsible for achieving financial targets, forecasting monthly revenue, and reporting on month end performance. Attend Hotel Operational meetings as and when required and work closely with the Hotel team on crossover operations and building specific systems. Work closely with the Brand team to assist in developing and programming a social events calendar for our members. Lead by example by setting the standard for team members Monitor the team members and WF member satisfaction, taking action to correct and direct when needed Oversee the development and maintenance of quality service standards by conducting ongoing evaluations, working with the maintenance manager and team Ensure Standard Operating Procedures and encourage training and development for all team members Maintain an appropriate level of involvement with local arts and cultural communities to help cultivate relationships that are on brand and promote our mission. Develop accurate and aggressive short and long term financial objectives that are consistent with company goals. Prepare financial reports for management that clearly explain operational effectiveness, trends and variances. Establish and maintain a progressive culture with support of the People & Culture Team Keeping team members motivated and engaged. Oversite of day-to-day operations of the facility, ensuring that all departments are functioning at high level, ensuring 360 degrees of hospitality to all members. Identify and help establish and execute marketing, sales, and operational objectives producing results that exceed business expectations. Helps to plan and organizes the work of different departments within the space. Works with Senior Leadership Team to create new Strategies to promote and execute on brand objectives. Maintain a high member service focus by approaching your job with the needs of the members in mind. Qualifications What we are looking for … A well versed General Manager with minimum 2 years experience in the role or similar, to focus on revenue generation, profit and capital projects. You will need to have experience of managing a team including developing talent, with great people management and communication skills. For this position an awareness of financial processes including invoicing and P&L’s MS Office, in particular Word and Excel is required. Someone who will make a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both members and colleagues. You are decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done.) You are motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance You are flexible, responding quickly and positively to changing environments. You are ready to develop a profitable business that aims to design and deliver a series of experiences, spaces and amenities conceived to attract, inspire and support entrepreneurs Additional Information What’s in it for you… A competitive salary 25 days holiday (and bank holidays), eligibility to take part in the company discretionary bonus scheme, pension, private medical and life insurance. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!). Enjoy a night at The Hoxton and a meal for two when you first start with us Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s Ok not to be OK; Take care of your physical & mental wellbeing through a support help line, gym discounts, virtual GP surgeries and more. Treat yourself with lots of retail & hospitality perks through our partners. Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with Shelter From The Storm Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Management The company Honest & Flexible Since 2006 the comfy sofas at The Hoxton have been the unofficial workspace of choice. So, after years of welcoming laptoppers into the lobbies it made sense to take everything we’d learned, step it up a level and launch a co-working space. The idea was simple – offer a place with all the best bits of The Hoxton’s lobbies with a few more work-friendly factors and office features, for a relaxed workspace that feels like home.
Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Netflix's Million Pound Menu and most recently BBC's Masterchef the Professionals. As a company we currently have four sites with two planned for early 2023, and a further two at the end of the year. We're on a really great journey, and at this 'early' stage we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Kitchen manager, you'll be working closely with head office in leading your team from the front, drawing on previous chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role of kitchen manager: - Running the service element of the kitchen (cooking standards, prep levels, managing the team) - Hygeine and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.) - Stock Management (Ordering, minimising wastage, staying on top of rotation) - Management of the team (development and training, rotas, recruitment, maintaining great team culture) - Menu Development with the group head chef, designing specials. Systems Food Alertt (Due Dilligence), Supy (ordering and stock), Planday (Rotas), Flow(Training and development), Lightspeed/Deliverect/Deliveroo (Tills) Perks - 28 days holiday - Employee referral scheme (refer someone in and get £200) - Friends and Family Discount - Free staff meals + Swaps with other exciting businesses. - Top Staff Parties - Management Meals out. - The role is hourly paid and based on 45-48h/wk, £15 - Bonuses including £100 deliveroo based on sales paid fortnightly and potential 1k bonuses paid quarterly based on performance
About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Pizza Chef £11.45 – £17.25 Franco Manca, the Neapolitan sourdough pizza restaurant is looking for a Pizza Chef for our pizzeria in London. Since our 2008 opening in Brixton’s market, we have created an amazing reputation for producing the best Neapolitan sourdough Pizzas. We have restaurants all over the UK and plans for a further expansion with a huge possibility of career growth and personal development. We also offer our Pizza Chefs: Tronc Scheme 48 hours per week/28 paid holidays Paid Overtime Flexible Hours and shifts Employee referral bonus scheme 2-week initial training Ongoing personal growth and development with our Franco Academy to become a Head Pizza chef Free yummy pizzas and soft drinks on shift Free Sourdough bread to cook at home Uniforms provided and laundry service Pension Scheme Annual Social events 25% Staff discount when dining in any Franco Manca and group restaurants Team competitions and personal rewards Career opportunities all over the UK Fun & diverse working environment The Pizza chefs we are looking for will: Preferably having experience of working in a pizzeria or kitchen Be capable of maintaining high health & safety and hygiene standards Have the ability to clearly communicate with the Head Pizza Chef. Enjoys working in a busy, fast paced but fun and friendly environment If you have the skills and passion to become a Franco Manca Pizza Chef, then welcome to the pioneers of Sourdough Pizza!
We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills Sunday + Monday fixed weekly OFF Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers and markets regular visits
Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous Waiter/Waitress experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM
We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using resy is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of resy preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
Description We are seeking an experienced Senior Store Manager with a proven background in the food and beverage industry, specifically in high-quality, customer-focused environments. This role is critical in maintaining the essence of Italian craftsmanship and hospitality while driving team performance, enhancing customer loyalty, and improving store outcomes. As a Senior Store Manager, you will collaborate closely with our General Manager to uphold our brand's commitment to excellence, identify areas for improvement, and implement strategies that deliver measurable results. This is an opportunity to lead a team in celebrating Italian culinary traditions and contributing to the growth of a premium brand in the F&B sector. Responsibilities - Oversee daily operations of our Italian gelato, coffee, and pastries to ensure exceptional service and achievement of sales goals. - Lead by example, fostering a strong work ethic and a culture of authentic Italian hospitality. - Recruit, train, and develop team members, instilling a deep understanding of product knowledge, preparation techniques, and customer service standards. - Monitor and manage inventory levels, including perishable ingredients, to minimize waste and ensure availability of fresh products. - Collaborate on in-store marketing efforts to highlight seasonal specialties and signature items, attracting and retaining loyal customers. - Ensure full compliance with health, safety, and food handling regulations. - Analyze store performance, identify growth opportunities, and execute improvement plans aligned with the brand’s ethos. Qualifications - Minimum 3+ years of managerial experience in the food and beverage industry, preferably in artisan gelato, pastry, or specialty coffee shops. - Proven ability to lead, inspire, and motivate teams in a fast-paced, customer-centric environment. - Expertise in team development, customer engagement, and sales strategies specific to premium F&B businesses. - Strong understanding of inventory management, including the challenges of handling fresh and perishable goods. - Excellent leadership and communication skills, with a passion for delivering authentic Italian hospitality. - Strategic thinker with the ability to identify operational inefficiencies and implement effective solutions. This leadership role demands dedication, vision, and a passion for Italian culinary traditions. Annual Budget: £35.000 - £38.000
We are opening up our range to introduce coffee and are looking for a passionate, experienced barista to help us with the setup and day-to-day operations. This is an exciting opportunity to be part of a new venture and contribute to its success right from the beginning. Job Description: As a Bakery Assistant, you will play a crucial role in helping us set up and establish our new bakery. Your expertise in bakery operations, product preparation, and customer service will ensure the smooth launch and success of our store. We are seeking someone with strong knowledge of bakery items, operational processes, and food safety regulations. Key Responsibilities: Assist in setting up the bakery, including organizing kitchen equipment, inventory, and supplies. Help design and implement an efficient kitchen layout to maximize productivity. Prepare and bake a variety of baked goods such as bread, pastries, cakes, and other bakery items. Assist with menu planning and suggest new bakery products based on market trends and customer preferences. Ensure all products meet quality standards for taste, presentation, and freshness. Maintain a clean and organized workspace in accordance with health and safety regulations. Train and support new team members in baking techniques and operational procedures. Manage stock levels and coordinate with suppliers for ordering ingredients. Monitor inventory to ensure freshness and minimize waste. Provide excellent customer service and assist with front-of-house duties when needed. Collaborate with the management team to ensure the successful launch of the bakery. Qualifications and Skills: Proven experience working in a bakery or similar food production environment. Strong knowledge of baking techniques, ingredients, and equipment. Familiarity with food safety and sanitation regulations. Ability to follow recipes and produce high-quality baked goods consistently. Good organizational and time-management skills. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and teamwork skills. Creativity in developing new bakery products is a plus. What We Offer: Competitive salary based on experience. Opportunity to be a key part of the bakery’s launch and growth. A supportive and collaborative work environment. Potential for career advancement as the bakery expands.
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.
We are seeking a highly skilled IT Manager to lead our information technology department and ensure the efficient operation of our IT systems. As the IT Manager, you will play a pivotal role in developing and implementing our strategic technology initiatives, providing leadership to the IT team, and aligning technology with business goals. Your expertise will drive the implementation of technology solutions that enhance productivity, security, and service delivery across the organization. You will manage diverse IT projects, oversee the maintenance of hardware and software systems, and ensure that our technology infrastructure is resilient and responsive to the evolving needs of the business. Effective communication and collaboration with various departments will be key, as you work to identify technological improvements that contribute to operational efficiency. In addition, you will oversee budgeting, vendor management, and compliance with all regulatory and security standards. The ideal candidate will be an effective leader, possess excellent problem-solving skills, and have a strong technical background. If you are looking to make an impact within an innovative organization and support our employees with reliable and cutting-edge technology, we encourage you to apply for this exciting opportunity. Responsibilities Over all responsibility to develop a new software with the help of own or external expertise team. Lead and manage the IT department, including IT staff and related functions. Develop and implement IT policies, procedures, and best practices. Oversee the planning and implementation of technology projects and initiatives. Manage the organization's IT infrastructure, including servers, networks, and telecommunications. Monitor system performance and ensure optimal functionality and security. Collaborate with other departments to understand their technology needs and provide solutions. Maintain relationships with external vendors and service providers to ensure quality and cost-effective support. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an IT Manager or similar role in a corporate environment. Strong knowledge of IT systems, infrastructure, and cloud services. Experience with project management methodologies and tools. Excellent leadership and team management skills. Effective communication skills, both verbal and written. Ability to analyze complex problems and develop innovative solutions. Benefits Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Flexible work hours and remote work options Professional development opportunities and training Generous paid time off and holiday schedule
Job Overview: We are looking for an experienced Senior Treasury Associate to join our growing fintech payments company - Prune Payments. In this role, you will take a leadership position in managing liquidity, optimizing cash flow, overseeing trading operations, and implementing risk management strategies. The Senior Treasury Associate will work closely with senior leadership to drive strategic decision-making and ensure the company’s financial health in a fast-paced, dynamic environment. Key Responsibilities: Treasury Management: - Liquidity Management: Oversee daily cash positioning and ensure sufficient liquidity for operational and strategic needs across all regions. - Cash Flow Optimization: Lead efforts in optimizing cash flow and working capital, ensuring efficient use of the company’s resources. - Banking Relationships: Manage and deepen relationships with banks and financial institutions to secure favorable terms and services. - Foreign Exchange (FX) and Hedging: Lead FX transactions and implement hedging strategies to mitigate currency risks. - Investment Strategy: Assist in the development and execution of short-term investment strategies to maximize returns on excess liquidity. Trading & Risk Management: - Trading Execution: Execute complex trades, including FX, derivatives, and money markets, ensuring adherence to internal guidelines and market conditions. - Risk Management: Develop and implement risk management strategies to mitigate financial risks, including FX, interest rate, and liquidity risks. - Compliance: Ensure full compliance with internal policies, regulatory requirements, and external audits related to treasury and trading activities. - Market Monitoring: Stay updated on market conditions, economic trends, and geopolitical events to advise on trading and treasury strategies. Reporting & Analytics: - Financial Reporting: Prepare detailed reports on cash flow, liquidity, trading performance, and risk exposure for senior management and stakeholders. - KPI Monitoring: Track and analyze key performance indicators (KPIs) related to treasury activities and provide insights to optimize processes. - Treasury Systems Management: Lead the development and enhancement of treasury systems, automation tools, and processes to improve operational efficiency. Strategic Initiatives: - Policy Development: Contribute to the development and implementation of treasury policies, procedures, and controls to ensure compliance and operational efficiency. - Cross-functional Leadership: Work closely with teams across Finance, Risk, Legal, Compliance, and Technology to support treasury-related projects and company-wide initiatives. Mentoring & Leadership: - Team Development: Mentor and train junior treasury staff, providing guidance on complex treasury functions and professional growth. - Process Improvement: Lead efforts to identify and implement process improvements within treasury operations, focusing on automation, cost savings, and risk mitigation. Requirements: - Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field. CFA, CTP, or equivalent certifications are highly desirable. - Experience: 5-7 years of relevant experience in treasury, financial trading, or cash management, preferably in a fintech or financial services company. - Technical Skills: Advanced proficiency in treasury management systems, trading platforms, and financial modeling in Excel. Experience with risk management tools is a plus. - Analytical & Problem-Solving Skills: Strong ability to analyze market data, assess financial risks, and make data-driven decisions. - Attention to Detail: High level of accuracy and attention to detail, particularly in the execution of trades and preparation of financial reports. - Communication Skills: Excellent written and verbal communication skills, with the ability to present complex financial information to senior management and stakeholders. - Leadership: Proven ability to manage multiple projects, mentor junior team members, and work collaboratively with cross-functional teams. - Regulatory Knowledge: Strong understanding of regulatory requirements impacting treasury and trading operations. What We Offer: - Competitive salary with performance-based bonuses - Comprehensive health, dental, and vision insurance - Retirement savings plan with company match - Opportunities for growth and leadership development - Work in a cutting-edge fintech environment with exposure to global financial markets
Job Responsibilities: Assist in recruiting, training, retaining, and managing store staff, effectively assigning tasks to ensure team efficiency. Analyse sales data, forecast future trends, and develop appropriate staffing and inventory strategies to maximise profitability. Ensure strict compliance with operational policies and procedures, particularly in inventory management and cash security. Monitor inventory levels to ensure efficient execution of stock management processes. Achieve sales targets by developing marketing strategies and creating promotional materials. Support the management of all store areas to optimise overall operations. Handle customer complaints and enquiries professionally to enhance customer satisfaction. Collect customer feedback and analyse it to improve service quality. Ensure the store's image and services align with brand standards. Ensure the store complies with all health and safety regulations. Maintain store equipment by conducting regular inspections and coordinating repairs with professional service providers. What We’re Looking For: A minimum of a bachelor's degree is required, with preference given to relevant fields such as management or marketing. Candidates with experience in service industry management will be given preference. Excellent communication skills, with the ability to support colleagues and customers in a friendly and open manner. Strong ability to monitor, manage, and improve key performance indicators. Thrive in a fast-paced environment and efficiently manage multiple priorities.
Head Pizza Chef and Second Pizza Chef Up to £17.25 per hours Ciao! Franco Manca, the Neapolitan sourdough pizza restaurant is looking for a Head Pizza Chef for our pizzeria in Canterbury Our menu has just 10 pizzas but since our 2008 opening in Brixton’s market, we have created an amazing reputation for producing the best Neapolitan sourdough Pizzas. We have over 72 restaurants in the UK with plans for a further expansion with possibility of career growth and personal development. We also offer our Head Pizza Chefs: • Potential Bonus based on internal audits • 4-week initial training • 48 hours per week/28 paid holidays • Ongoing personal growth and development with our Franco Academy • Free yummy pizzas on shift • Uniforms provided and laundered • Pension Scheme • Annual Social events and Days out • Staff discount when dining in any Franco Manca and sister restaurants • Employee referral bonus scheme • Team competitions and personal rewards • Fun work environment The Head pizza chefs we are looking for will: • Have experience of leading a team of pizza chefs and working with a wood fire oven • Be capable of maintaining high health & safety and hygiene standards
We are on the lookout for an enthusiastic bartender to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. We need someone who is ORGANISED, WELL PRESENTED, PASSIONATE. Responsibilities. Routine maintenance of the bar area, including stock take, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the bar manager to keep out drinks offering fresh and competitive. Requirements. Previous experience in a similar environment. able to work by themselves We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Pay increase every year of service for up to five years. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
Do you have a passion for maintaining a safe and clean environment in the interest of the public? Westway Trust is looking for dedicated and reliable experienced Cleaning Attendants to provide supervised access to the new public toilets located on Acklam Road, next to Portobello Market. As a member of the Cleaning Attendant team, you will play a crucial role in maintaining a clean, safe, and hygienic environment at all times. The role requires someone with a good physical stamina who is friendly, confident with an energetic approach to work and will be fully committed to achieving a consistent standard of cleanliness and appearance throughout the facility. We welcome applications from those who would be interested in working either full-time or part-time hours. Key responsibilities of the role include but are not limited to: - To open and lock the facility and return the key to the Trust’s offices. - Effectively and efficiently manage the access control system. - To ensure that all toilet cubicles (toilets seats, pans, urinals, basins and door furniture) are clean and fit-for use. - Properly clean all sanitary appliances, fittings, and areas on a regular basis as directed. - Sweep, wet mop, and floor polish designated areas. - Replenish towels, soaps, and toilet rolls as and when required and maintain cleaning equipment and supplies. - Coordinate and work positively in collaboration with other members of the cleaning team. - Ensure that all health and safety regulations and sanitation guidelines are adhered to. - Clean glass surfaces, mirrors, and windows. - Carry out periodic checks of the facility to ensure cleanliness and safety. - Report repairs and replacements that are required when encountered while cleaning. - Empty waste bins and replacing liners. Essential Experience, Skills and Attributes: - A minimum of 3 years of proven experience as a cleaner in any institution or organisation. - Good communication skills as a general cleaner is required to possess the ability to accept, understand, and follow instructions and to deal with users and the public in a professional manner. - Confident and energetic approach to work. - Adequate knowledge of cleaning chemicals and supplies. - A willingness to learn. - Attention to detail to perform a thorough job. - Ability to complete physically demanding tasks. - Integrity, reliability, and trustworthiness to work independently. Benefits of working with us: - Great location in the heart of Portobello, North Kensington - Generous holiday entitlement of 25 days per year + statutory bank holidays - Sick pay scheme - Investor in People (IiP) employer - Free gym membership at health club one minute walk from Westway Trust office - Pension scheme - Life Assurance - Season ticket / bicycle loan - Free eye test voucher This a a role of 35 hours per week, Monday to Friday between 9am and 6.30pm, with evening, weekend and some shift work. There is a rolling deadline for this position. We encourage applicants to submit their application as soon as possible, as this vacancy may be withdrawn at any time. An early application is therefore strongly recommended. We welcome applications from those who would be interested in working part-time or full-time.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.00 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
We are on the lookout for an ENTHUSIASTIC & EXPERIENCED WAITER to join our team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar role is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. OMA is as dynamic as it is fast paced, ideal for those who thrive on bustling environments. Responsibilities. Represent our restaurant with pride and professionalism. Be a warm and welcoming to all guests. Facilitate a memorable dining experience for all guests. Be a supportive team member for wider floor and kitchen teams. Support with the upkeep of the restaurant aesthetics, and through routine tasks on site both in and out of service. Be an ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Requirements. Prior experience in a similar setting desirable but not essential. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Pay increase every year of service for up to five years. Access up to 50% of your pay early through wagestream. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!