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The Job Hancock Gallery is Newcastle’s leading internationally focused art gallery. Based in Newcastle upon Tyne and operating within the global art market, we offer clients a highly personal and rewarding experience when purchasing and investing in art. Working with both emerging and established artists, we specialise in contemporary collections as well as 20th Century Masters, offering expert guidance to collectors and investors alike. Our gallery showcases a diverse range of artwork, including original paintings, limited editions, and sculpture from the UK and beyond. We are now looking for a Sales Assistant to join our team. This is a client-facing, sales driven role where building relationships and delivering exceptional customer experiences are at the heart of everything you do. The Role As a Sales Assistant at Hancock Gallery, you’ll provide a welcoming, consultative experience for every visitor, getting to know their tastes and guiding them through our collections in a friendly, confident way. You’ll play an important role in supporting sales by presenting artwork, answering enquiries, and helping clients make informed decisions. Our marketing team generates inbound interest, so you’ll follow up on leads, respond to enquiries, and help move conversations through to a sale, without the pressure of cold outreach. Building relationships is key, and you’ll help create a positive, personalised experience that encourages repeat visits. You’ll also develop a good understanding of our artists and artwork so you can speak confidently about each piece. Alongside this, you’ll support exhibitions and events, handle artwork with care, assist with packing and coordinating deliveries, and help keep everything running smoothly, from maintaining records to ensuring the gallery is always presented at its best. Requirements • Experience in sales or retail, • Strong communication skills, • Confident with customers in person, on the phone, and online, • Well organised, proactive, and able to work independently, • Positive, professional, and a team player, • Comfortable handling and preparing artwork, • Confident packing artwork for UK and international delivery, • Able to liaise with artists on collections, returns, and commissions, • Flexible to work weekends and evenings for events, • Full driving licence preferred, • Comfortable handling payments and online orders, • Knowledge of Shopfiy is desirable There are also opportunities for our team members to invest in the very artwork they sell and build their own art collection, as well as a private pension scheme and comprehensive health cover.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in Fenwick, Newcastle. It is a full-time position, and the successful candidate will manage a part-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

About Helapet Ltd: Helapet stands as a leading UK manufacturer and distributor of medical and cleanroom consumables. Our range of sterile and non-sterile products are used to support healthcare provision and aseptic production within hospitals, pharmaceutical manufacturing, laboratories, and veterinary practice. We are the part of Clinimed Holdings Limited, a group of companies established in 1982 through the acquisition and formation of various entities within the group. Job Summary: Reporting to the Sales and Marketing Manager, you will drive the promotion and adoption of Helapet’s product range across hospitals, pharmacies, veterinary clinics, and cleanroom organizations within your assigned territory. You will manage your territory effectively, ensuring smooth operations and achieving key performance indicators (KPIs) such as sales targets and customer engagement goals, as agreed with your Line Manager. You will actively identify and pursue opportunities to expand market share, while providing regular reports on territory performance, competitor activity, and promotional initiatives in a timely manner. Always maintaining a professional demeanor, you will cultivate strong, lasting relationships with customers, enhancing the company’s reputation for quality and service excellence. Benefits: • Company Car/Car Allowance, • Incentive Scheme, • Contributory Pension Scheme (5% employer contribution, increasing to 10% with length of service), • Medical Cash Back Plan (Simply Health), • Life Assurance (4 x Annual Gross), • Annual Performance Bonus, • Annual Pay Review, • Cycle to Work Scheme, • Employee Referral Scheme, • Discounts on Selected Products and Services, • Employee Assistance Programme – Health, • 25 annual holiday days, plus 8 bank holidays and one company day, • Additional Holiday purchase scheme (purchase up to an additional 3-days per holiday year) Job Responsibilities: • Drive product usage and grow market share within your assigned territory., • Achieve monthly sales targets and quarterly reviews as agreed with the Sales and Marketing Manager., • Identify and develop opportunities to expand market presence., • Meet quarterly metrics related to activity, reporting, and customer engagement., • Sell products and services professionally and strategically, delivering effective presentations highlighting key features and benefits., • Build and maintain strong, professional relationships with customers to enhance the Company’s reputation., • Plan and manage your territory efficiently to maximize customer-facing time and minimize travel., • Execute strategic initiatives and maintain business plans in alignment with guidance from the Sales and Marketing Manager., • Maintain accurate records, ensure timely completion of administrative tasks, and provide actionable market insights., • Stay informed about competitors’ products and implement effective sales strategies to maintain a competitive advantage., • Develop and follow a journey plan ensuring regular customer visit and delivering the highest standard of service., • Promote the Company ethically and professionally in all interactions., • Uphold a high standard of personal presentation and maintain Company equipment in excellent condition., • Treat all colleagues, clients, and stakeholders with dignity, respect, and professionalism. Personal Specifications: • The candidate must reside within the assigned territory., • Proven experience in hospital sales, demonstrating the ability to meet and exceed targets., • Demonstrated experience in managing and developing a large territory effectively., • Strong IT skills, with the ability to utilize software and tools to support sales and reporting activities., • Excellent written and verbal communication skills, with the ability to engage professionally with a wide range of stakeholders., • Demonstrated commercial acumen and the ability to identify opportunities that drive business growth., • Ability to work independently, taking initiative to meet customer needs and develop the territory further., • Proven ability to rapidly build and maintain strong, long-lasting customer relationships., • Possession of a full UK driving licence, with the ability to travel across the territory as required.

Bettervits is one of the UK's fastest growing nutrition brands and our mission is to be the biggest. We are a fast-growing digital brand operating in the health and wellness e-commerce space. We move fast, we think creatively, and we scale what performs. Our team is built on ownership, trust and results - no micromanagement, just high standards and big energy. If you are passionate about people and in pushing them to their fullest potential - this role is for you. Location: Remote Type: Full-Time / Contractor Start Date: ASAP 🚨 Important - Applications without a portfolio or relevant examples of work will not be considered. (Details on how to apply are at the bottom of this description.) About Us We are a fast-growing ecommerce brand operating in the health and wellness and pet space. We move fast, we think creatively, and we scale what performs. Our team is built on ownership, trust and results - no micromanagement, just high standards and big energy. If you live and breathe nutrition and have the confident and energy for content creation - this role is for you. Role Overview We are looking for a Social Media Content Creator who is confident on camera and excited about creating short-form content for social media. You will help us translate complex nutrition concepts into engaging TikToks, Reels, and YouTube Shorts. Your role blends clinical credibility with creative storytelling to produce content that is accurate, high-retention, and viral-ready. This role is ideal for someone who wants to influence millions of people, shape a fast-growing wellness brand, and become a trusted health educator online. What You’ll Do: Content Creation • Film, script, and present short-form video content for TikTok, Instagram Reels, and YouTube Shorts, • Break down complex nutrition, wellness, and supplement topics into simple, engaging content, • Create educational, entertaining, high-retention videos around Bettervits products, ingredients, and health concepts, • Work with our product, brand, and marketing teams to align messaging and content angles, • Develop content frameworks and recurring formats for scalable production, • Edit or collaborate with editors to produce polished short-form content, • Track performance, retention, and engagement to refine future content, • Identify new opportunities for storytelling, product education, and viral moments What We’re Looking For • Professional background in nutrition a big plus (Clinical Nutritionist, Registered Nutritionist, Dietitian, or equivalent experience), • Strong on-camera presence — confident, charismatic, and clear, • A portfolio of short-form video content, • Ability to simplify scientific/clinical concepts without losing accuracy, • Deep interest in supplements, wellness, biohacking, and modern nutrition, • Ability to film and create content independently, • High creative energy with fast execution speed, • Understanding of TikTok, IG Reels, and YouTube Shorts trends & algorithms Why Work With Us • Fully remote – work from anywhere, • Competitive Compensation Package, • Flexible working environment – results > hours, • No micromanagement – full ownership and trust, • Creative freedom and room to experiment, • Fast-paced, ambitious team culture, • Growth opportunities as we scale How to Apply To be considered, you must include: ✅ Your CV or LinkedIn

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Interim Marketing Consultant Our client, a successful tech scale-up and cash generative SME, with a £10m turnover and employing 100 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven Founder and executive team. Their B2C Health & Fitness platform provides individualised coaching to deliver xrnqpay cutting-edge support for nutrition Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Please click on the apply button to read the full job description

Telesales Executive Red Recruitment is recruiting driven and resilient Telesales Executives to join our clients sales team in Boldon If you enjoy working towards targets, thrive in a high-volume environment, and have a confident phone manner, this is a great opportunity to develop your sales career. This is a permanent role with a salary of up to £30,096 with commission opportunities. Benefits and Package for Telesales Executive: Salary: Up to £30,096 per Annum with Commission Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends). Contract: Permanent Location: Boldon, Sunderland Start Date: ASAP Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Key Responsibilities of Telesales Executive: Generate qualified appointments for the New Business team Identify and engage decision-makers within target organisations Qualify prospects and update CRM systems with accurate information Follow up on marketing campaigns and inbound leads Source and pre-qualify new leads when required Maintain a high-quality, up-to-date cus...

Commissioning Operations Manager North East Region | £65,000 per annum + £4,200 car allowance Are you an experienced care home operations leader with a strong background in dementia & mental health care, commissioning, and operational excellence? We are seeking a Commissioning Operations Manager to join a growing specialist care provider supporting homes across the Yorkshire & North East region. This is a pivotal leadership role, combining commissioning, operational oversight, quality assurance, and business growth. You’ll play a key part in supporting new service developments, ensuring homes are ready to open, compliant, and delivering outstanding care from day one. You will also provide support to home management teams, stepping in when needed to maintain continuity and high standards. The Role As Commissioning Operations Manager, you will: Lead and support the commissioning and mobilisation of new services Support the setup of specialist services including complex care, dementia care, and mental health pathways Build and maintain strong relationships with stakeholders, referrers, and local partners Provide operational leadership across homes in the region Support Home Managers to maintain regulatory compliance, quality standards, and person-centred care Step in to lead a service during periods of Home Manager absence About You We’re looking for someone who brings strong leadership, operational credibility, and a passion for high-quality care. Essential / Desirable Criteria: Minimum 2 years’ experience as a Commissioning Care Home Manager within a dementia care or mental health environment Strong working knowledge of CQC standards Proven track record of achieving Good or Outstanding ratings Experience in marketing, relationship building, or business development within the private care sector Qualifications: Nursing qualification and active NMC PIN is desirable but not essential Level 5 in Adult Social Care is preferred Level 4 Registered Managers Award will be considered if you are willing to complete Level 5 What’s on Offer Salary: £60,000–£65,000 DOE £4,200 car allowance Clear career development and progression from day one Discounts across shopping, travel, dining, tech, and more Recognition schemes including long service and achievement awardsWhy Join? This is an exciting opportunity to join an ambitious, values-led care provider that is investing in specialist care and service expansion. You’ll be part of a forward-thinking team committed to quality, innovation, and making a real difference to residents’ lives. If you’re an experienced care leader ready to take the next step in your career, we’d love to hear from you. Apply today to find out more. LICMT

Our client is looking to recruit an experienced Head of Curriculum - English. The role is to effectively lead the department providing inspiration, vision, and direction. Working effectively with a range of external and internal stakeholders to ensure that the curriculum/service evolves and develops and is aligned to local need. Purpose of Role: To respond to regional skills gaps, deliver on objectives set out within the College Accountability Statements and College Strategic Plan. To set the necessary conditions to deliver excellence, progressing our ambition to be outstanding in all that we do. To demonstrate a relentless focus on the quality of teaching, learning and assessment and enhancement opportunities within the department, ensuring that learners achieve their full potential and benefit from a fully articulated and embedded Guarantee. To create and deliver cost effective curriculum plans through management of the departmental budget. Effectively line manage colleagues to promote an inclusive, supportive, and collaborative working environment. As a key member of the college management team, act as an ambassador and positive role model, engaging fully in College wide activities and initiatives to further the strategic objectives of the organisation. To take ownership of a cross college, operational management portfolio, aligned with College strategy and relative to skills and expertise. Curriculum Leadership To continually review and develop the departmental curriculum and overarching rationale to ensure it meets the needs of local stakeholders including students, employers, and the local community. Respond to skills priorities and challenges set out within local and national policy in an agile and responsive manner, ensuring associated business planning strategies clearly articulate ambitious growth plans and contribute to the College’s influence across the region. To ensure that department colleagues at all levels understand the rationale of the curriculum and can clearly articulate how the curriculum has been designed and developed to realise that Intent. To lead the department in the development and delivery of high-quality teaching and training that is curriculum specific, inspirational, and aspirational. Ensure that colleagues within the department develop highly effective subject specific pedagogy and engage with NCG Communities of Practice, and, industrial updating, demonstrating continuous improvement. To proactively tackle any underperformance in relation to TLA (Teaching, Learning and Assessment), quality metrics and compliance expectations in line with NCG People strategies, setting and reinforcing clear expectations within regular and purposeful team meetings. To develop programmes for all ages and provision types that are responsive to government funding priorities and initiatives, maximises income opportunities and delivers against agreed financial contribution targets. To ensure that students benefit from a broad curriculum that prepares them well for their next steps and contributes to positive destinations. External Engagement and Civic Commitment Develop and maintain a broad range of curriculum specific external partners including, but not limited to, local businesses and employers. Ensure colleagues across the department are engaged in stakeholder engagement activity and update their vocational and technical knowledge to ensure currency and relevance of the curriculum. Engage with local schools and work closely with Marketing and Schools Liaison teams to create and deliver an ambitious programme of school liaison activities, taking ownership of subject specific activities and incorporating plans into an overarching departmental Customer Relationship strategy. Engage with local community organisations and maximise opportunities for students to engage in community and social enterprise focused projects. Resource Management and Departmental Oversight To work within the College annual planning cycle to develop and deliver a cost-effective curriculum plan. To instil an ethos of Customer Relationship Management within the department, ensuring colleagues work in partnership with College Marketing and Recruitment to drive growth and successfully achieve both external and internal recruitment targets for their curriculum area. To work with finance colleagues to plan and monitor departmental pay and non-pay budgets and make in year and cross-year adjustments as required to ensure a balanced budget that achieves agreed key performance indicators. To drive a culture of compliance across the department with College and ESFA and OfS policies, regulations, and contracts to optimise funding and mitigate against risk of financial claw-back. Ensure that all resources are fully utilised in a cost effective and efficient manner and that timetabling is aligned to the College guidance and principles. Safeguarding and Prevent To have a thorough working understanding of the policies and College procedures associated with Safeguarding and Prevent and embed sound safeguarding practices throughout the department. Ensure all colleagues within the department complete all mandatory training, with the expectation of 100% compliance at any point during the year. Ensure appropriate representation on the College Safeguarding Group. Take responsibility for ensuring the health and safety of self and others and embed good practice in relation to health and safety across the department

We’re looking for a driven and resilient Telesales Executive to join Whistl’s sales team in Boldon. This is a fast-paced, target-driven role focused on generating high-quality appointments for the New Business team. You’ll be speaking with decision-makers, qualifying opportunities, and building a strong pipeline, all while playing a key role in driving sales growth. If you enjoy working towards targets, thrive in a high-volume environment, and have a confident phone manner, this is a great opportunity to develop your sales career. Plus, enjoy the opportunity to earn up to 40% of your salary in commission and Bonus. About the RoleAs a Telesales Executive, your primary focus will be lead generation, prospect qualification, and ensuring accurate database management. You will be responsible for: Key Responsibilities Generate qualified appointments for the New Business team Identify and engage decision-makers within target organisations Qualify prospects and update CRM systems with accurate information Follow up on marketing campaigns and inbound leads Source and pre-qualify new leads when required Maintain a high-quality, up-to-date customer database Schedule meetings effectively, considering team availability and location Represent the business professionally in all interactions Complete daily, weekly, and monthly reporting Share market and competitor insights with the wider team Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements We are looking for motivated individuals who possess the following skills and experience: Previous experience in telesales, lead generation, or a sales environment Confident communicator with strong listening and questioning skills Target-driven with a positive, resilient attitude Able to manage time effectively and work independently Strong organisational skills and attention to detail Comfortable working in a high-volume, results-focused environment Good working knowledge of CRM systems and Microsoft Office Good standard of English and numeracy GCSEs (or equivalent) preferred Previous experience in postal, package, or direct marketing services is an advantage but not essential. Ready to take the next step in your sales career? Apply for this Telesales Executive role now and be a key player in Whistl’s success

Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit TPBN1_UKTJ

Job title Carpenter Function Fire (Passive) Location Field Based Reports to National Operations Manager (Passive) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview To install fire doors and frames at a variety of customer premises. Ensuring current fire regulations are adhered to and quality of work is of a high standard. Key tasks Installation of new BM Trada Q Mark Fire Doors and frames To be familiar with and understand the current Fire regulations to ensure the doors are fully compliant. To be able to identify labels, CE marks and Plugs to show that a door is certified. Fire Door Maintenance / Remedial Works Fire Stopping/Compartmentalisation. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and lead a team where service is central to good performance. To set clearly defined service level agreements for your team. Contribute to the service training across the business. Monitor and report on the KPIs on a daily basis to track progress and backlog for all customers, not exhaustive: Maintenance(PPM), Reactive, Small works Monitor and report job status to ensure all customers SLA and Regulatory (BAFE/NSI) requirements are met and exceeded. People Management Set clear objectives for your team members providing regular feedback on performance. Manage performance across the team to ensure the achievement of service delivery targets in line with Service Level Agreements Manage any employee relations issues in line with the policies set out by the business Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products Address any training and development needs and ensure teams have a personal development plan. Maintain ongoing communication with employees regarding their wellbeing Managing Risk Awareness of your operational and regulation risks which may impact on your operations. Responsibility for reporting to your line manager any risk which may impact the business. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Familiar with the BM Trada Q Mark Scheme Install/maintaining fire doors. Experience (what you have done) Proven track record in installing fire doors and/or fire door maintenance. Some fire stopping experience would be beneficial. Personal qualities (the way you think and act) Self-motivated, reliable, punctual and take pride in the quality of your work. Willingness to travel/work away when required. Able to act in a professional manner. Good communication Skills. Qualifications Minimum Level 2 Qualification in Joinery or relevant experience. Full UK Driving license CSCS Card Joinery (Blue) TPBN1_UKTJ

Lecturer in Social Science (ability to teach Criminology) Location: Newcastle-under-Lyme and Stafford College Hours: Full Time, Permanent Salary: £32,136 - £42,848 per annum Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College’s provision and acknowledged NSCG’s ‘staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners’ ‘teachers improve their practice based upon the support they receive’ and ‘teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive’.‘ In summary, NSCG is a great place to work and study. To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are looking for a Lecturer of Social Science within our Academic Studies (A Level) Department who has the ability to teach L3 Criminology. Our ideal candidate will be an inspiring lecturer who has a proven record of innovation and a pro-active approach to delivery. You will have also demonstrated an understanding and sensitivity towards the needs of your learners and used this to help them reach their true potential. Ideally, you will have experience of and/or the ability to teach across the A Level Social Science curriculum specifically with an ability to teach L3 Criminology. We are looking for individuals who are enthusiastic, self-motivated and a team player. As well as relevant experience, you will be qualified with Social Science related degree. Main Duties and Responsibilities: Play an active role in the delivery of the departments Social Science curriculum including L3 Criminology. • Deliver excellent standards of teaching and learning across all areas within the curriculum area • Engage in core duties including preparation, marking, monitoring student progress, preparing reports, setting and marking of examination papers, developing and preparing flexible learning materials. • To be involved in marketing of the College, Faculty and Department. Required Skills and Experience: Has a degree (or equivalent) in a relevant discipline. • Teaching qualification (PGCE or DTTLS) or willingness to obtain • Has teaching experience, ideally within the FE Sector • Is well organised and able to manage the peaks and troughs of a varied workload. • Able to communicate effectively with students and peers. What’s in it for you? The college offers an excellent benefits package which includes: Employer Pension contributions (Teachers’ Pension Scheme). • 52 Days Annual Leave (including Bank Holidays & Christmas Closure). • Subsidised Gym Membership. • Health-related benefits including a subsidised Health Scheme. • Excellent Training and Development Opportunities (supported with a dedicated budget). • Dedicated Teaching & Learning Coaches for New Staff. • Free Parking • On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Lecturer in Social Science, please click ‘Apply Now’ to complete an online application form. It would be appreciated, if on your supporting statement, you could indicate which College site would be your preference as your place of work. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 10th May 2026 with interviews to be held w/c 18th May 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community

About MTrec Recruitment MTrec Recruitment, who is part of the Japanese owned global staffing group – Openup Group, is one of the leading recruitment organisations in the North-East. The business was established in 2006 and has experienced exponential growth and expansion over the past 20 years, which is continuing an upward trend for the foreseeable future. We provide the North-East manufacturing/engineering and commercial sectors with high quality recruitment solutions, which includes temporary and permanent placement services. We believe we are an employer of choice in this sector; we operate a highly cohesive team-based structure which ensures all of our customers and candidates receive the best service possible. We have been awarded the highly prestigious Investors in People Award - Gold accreditation, which is a highly acclaimed business award for training, development, and involvement of staff. We are a corporate member of the REC - the governing body for recruitment in the UK, for best practice, ethics, and advice - all of our staff are trained in the Certificate of Recruitment Practice which is part of their on-going professional development and ensures a quality driven level of service is provided to everyone we deal with. Due to the continued growth of the business, we are now looking to strengthen our sales/business development teams and recruit an experience sales professional to develop new business sales opportunities for the technical, commercial and industrial recruitment teams. You may have previously worked in sales and business development, and you are looking for a new and challenging career opportunity. You may have also worked in the recruitment industry for a number of years, and you are now looking for an opportunity to just focus on the client side and generate new opportunities and vacancies for the recruitment teams to service and work on. Main Duties and Responsibilities • Working with the internal recruitment teams on identifying new commercial opportunities and clients., • Able to focus and concentrate on making calls, with a target of 50 calls per day., • Focus on new business sales activities., • Conduct extensive marketing research to target existing and new sectors., • Ensure high level and consistent business development activities are completed daily., • Attend sales meetings to deliver company presentations., • Complete daily and weekly management reports., • Develop and implement innovative ideas to support the growth of the business., • Develop your client base across a variety of commercial vertical markets. Person Specification • Experience of working in business-to-business sales is essential., • A proven track record of winning new business., • A genuine desire to work in a business development role is essential. You must be motivated by achievement, winning new business and developing new clients for yourself and the business. These must be your driving motivators., • Ideally you will have previous experience of working in the recruitment industry, and you are now looking for an opportunity to focus just on the client side and help more junior recruiters work on more vacancies., • You will enjoy making cold calls, attending client visits and generating new business., • Able to demonstrate excellent listening skills. Rewards and Benefits on Offer. • A very attractive basic salary and bonus scheme., • Membership to a premium gym and health club in Newcastle, • Staff social events, • You will be working in a fast-moving dynamic environment., • As part of your role, you will be representing a number of the region’s leading multi-national and SME companies., • You will receive full training and continuous development to ensure you are fully supported at all times., • The culture within MTrec is a major strength. You will be working in a very close knit, team orientated environment. Every single staff member is fully supported in all areas of their role., • MTrec is part of a global staffing group, which is expanding its operations on a continuous basis., • MTrec is a fully accredited Investors in People organisation to Gold Standard. You will receive the rewards, training and progression for you to enjoy a long-term and highly motivating career., • You will receive exceptional rewards for achieving key business results

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