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New Product Development Technologist \n Location: Bradford \n Salary: £27,500 per annum - £29,500 per annum \n Contract Type: Permanent \n Holidays: 20 days + 5 Flexible Bank Holidays + 3 Bank Holidays \n Hours of Work: Monday to Thursday - 8.30am to 5pm, Friday - 8.30am to 4.30pm. 30 minutes unpaid lunch. \n We are looking for a motivated and detail-oriented New Product Development Technologist to join our team at The Dalesman Group in Bradford. \n This is an exciting opportunity for someone with a passion for food innovation, product development, and flavour creation to contribute to the development of bespoke, high-quality seasonings, food ingredients, and functional blends. Working across the full product development process, from initial concept through to launch, you will collaborate closely with our Commercial team, customers, and Operations to turn product briefs into innovative, commercially viable solutions. \n The role combines creativity with technical expertise, offering the opportunity to contribute to new product concepts, formulation development, product testing, and technical support while helping maintain the highest standards of quality, safety, and compliance. \n Core Principles \n You will be expected to contribute to our mission and vision by upholding our commitment to product quality, technical excellence, innovation, customer satisfaction, and continuous improvement. \n Our Mission Statement \n To craft bespoke, high-quality seasonings, food ingredients, and functional blends that inspire taste and innovation across the food industry. We are committed to providing expert technical support and ensuring consistency, safety, and traceability throughout our production process to exceed customer expectations. \n Our Vision \n To be the premier partner in flavour innovation, leading the food industry with sustainable practices, cutting-edge solutions, and exceptional customer service. \n Main Responsibilities \n General \n\n • Complete administrative tasks and ensure company databases are maintained and updated accurately.\n, • Follow company policies and procedures, including maintaining a strong working knowledge of BRC requirements.\n, • Collaborate with all departments to support the smooth running of the NPD function.\n, • Manage competing priorities, multitask effectively, and meet deadlines.\n\n Product Design and Development \n\n • Manage assigned NPD projects from research, sourcing, and development through to marketing and sales.\n, • Work closely with customers to understand and fulfil product briefs.\n, • Develop recipe blends and formulations, ensuring additives and preservatives comply with applicable UK and EU legislation.\n, • Support raw material sourcing, data handling, application development, process technology, and product costing.\n, • Maintain relevant NPD documentation and KPI records.\n, • Liaise with customers regarding samples, complaints, returns, and problem-solving.\n, • Create recipe application guides and prepare, organise, and distribute customer samples.\n, • Prepare finished product samples, including handling meat proteins, for internal and external taste panels.\n, • Support concept and innovation development, market and trend reviews, benchmarking, and product matching.\n, • Communicate NPD project progress and provide technical and development support to Production, Sales, representatives, and customers.\n, • Assist with technical reports, exhibition organisation, and keeping up to date with food legislation and process technology.\n, • Maintain the cleanliness and upkeep of development kitchen equipment.\n\n BRC Compliance and Risk Management \n\n • Complete the paperwork and records required to maintain the BRC quality management system.\n, • Support the NPD Manager in implementing procedures relating to the BRC Quality Manual and product design and development.\n, • Follow the company Health & Safety Policy and promote a strong safety culture.\n, • Support HACCP/TACCP/VACCP, Allergen, CIN Review, Supplier Approval, and Product Review teams as required.\n\n Experience Required: \n\n • Degree level qualification (or equivalent) and / or relevant experience in a technical discipline preferably in food technology or development\n, • Full, clean driving licence preferred.\n, • Experience in Food NPD\n\n To Apply \n If you feel you are a suitable candidate and would like to work for The Dalesman Group, please do not hesitate to apply.

Job title Before applying for this role, please read the following information about this opportunity found below. Installations & Deliveries Director Function COO Location Ripponden with regular UK travel Reports to COO Responsible for staff c.50 Colleagues located in Ripponden and home based across the UK About our business JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview The Installations & Deliveries director will be accountable for processing and delivery of all new business orders across Total Care, Machine Sales, Vend Share and Service Contracts across JLA's Laundry and Catering business lines in the UK. In this role, you will be our technical authority across Laundry & Catering installations processes, providing expert guidance on installations, specifications and customer solutions. Working closely with Sales, Product, L&C Field Operations and senior leadership teams, you will help deliver solutions for installation projects that minimise time to deliver and maximise On Time In Full delivery. This role is critical to achieving JLA's growth objectives, being responsible for ensuring all new orders are processed and delivered in a timely manner and to the highest quality, enabling our continued growth. You will lead c.50 colleagues including office-based installation coordinators and field based project managers and installers, as well as managing a network of subcontractors. You will be responsible for driving operational excellence both in order processing and the quality of technical installations. You will support our commercial teams in providing technical installation solutions for our customer requirements, ensuring that all new orders can be delivered and our annual growth objectives achieved. The role holder is likely to have a technical background, with the credibility to lead a team of field based installers, whilst also having a good understanding of operational processes and operational excellence. Key Accountabilities Full accountability for delivering new customer orders, including new order processing and delivery of installations Lead teams to: Achieve order processing and installation KPIs including time to deliver and weekly / monthly delivery objectives Efficiently plan and schedule installations, utilising sub-contractors where needed to supplement the employed installation teams Support Commercial teams with practical installation designs and solutions to allow installations to proceed as fast as possible whilst meeting the requirements of customer sites Maximise On Time In Full delivery and minimise Time To Deliver Lead collaboration between operational and sales team, building a culture of operational support to achieve commercial objectives, whilst building technical skills in sales teams. Develop lead and office based and field technical teams to achieve commercial and productivity KPIs, maximising quality, efficiency and customer delivery Drive operational and technical best practice to ensure minimal order drop-out and minimal time to install Drive installation forecasting, with weekly data led delivery forecasts that accurately predict delivery value and volume across all key lines of business. Drive ‘right first time' installation performance, minimise installation fails and commissioning delays Set and control budgets and associated performance metrics to achieve financial, customer service and efficiency objectives, whilst managing install cost per machine through efficient use of resources and appropriate control processes Maintain rigorous Health & Safety standards across all teams, in line with JLA policies and industry regulation Act as JLA's thought leader and industry expert in delivery and installations excellence, driving continuous improvement and best practice to support the commercial growth plan with customer orientated installation solutions. Lead and mentor a high-performing team, creating a culture of accountability, continuous improvement and professional development that enables individuals and teams to perform at their best. Be an ambassador for continuous improvement, empowering the team and building capabilities to challenge established working practices and continuously drive improved effectiveness Criteria Essential Desirable Knowledge and Skills (what you know and what you can do) Detailed understanding of technical installation of Commercial Laundry and Catering equipment, including all enabling requirements across various market sectors Understanding of technical requirements for laundry and catering installations, including regulatory and legal framework surrounding gas, electrics, ventilation, etc Analytical skills identify operational performance from data, including performance trends across operational KPIs Background as Laundry or Catering installer Understanding of continuous improvement techniques e.g. Lean Experience (what you have done) Demonstrable 5yrs+ experience leading the delivery of commercial installations, solving for customer requirements and supporting commercial growth. xrnqpay Experience leading field and office based teams, driving a culture of collaboration and building high performance. Experience driving technical standards, processes, and continuous improvement Experience managing budgets with P&L responsibility and accountability for achieving targets Demonstrable experience in process improvement Personal qualities (the way you think and act) Ability to provide visible and inclusive leadership, creating a culture of accountability, collaboration and continuous improvement Strong communicator to both operational colleagues and up to executive level Strong influencer and cross functional collaborator, able to navigate complex multi-stakeholder relationships to achieve our objectives Results focused with strong commercial awareness and manages to performance metrics Innovator who challenges the status quo Strategic thinker with a data driven approach to decision Qualifications Technical qualifications in Gas and / or Electric

Are you passionate about turning data into business growth? Do you thrive at the intersection of commercial strategy, analytics, pricing, and stakeholder management?We are looking for a PRGM Manager to lead and accelerate our Profitable Revenue Growth Management (PRGM) agenda across the EMEA region. Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. In this highly visible role, you will partner with commercial, finance, sales, and marketing leaders to unlock profitable growth opportunities, optimize pricing strategies, and drive impactful business decisions across multiple markets.This is an exciting opportunity for an experienced professional who enjoys working strategically while also leading hands-on implementation of transformative initiatives.Location: EMEAWork Model: HybridTravel: Approximately 25-30%Reporting to: Commercial Excellence & PRGM Director, AC EMEAResponsibilities:As the PRGM Manager, you will be the driving force behind the development and execution of our regional revenue growth strategy. Your key responsibilities will include:1. Strategic Leadershipo Develop and drive the AC EMEA Profitable Revenue Growth Management strategy.o Lead initiatives focused on: Pricing StrategyTrade Terms OptimizationPromotional and Project PricingProduct and Customer Mix Managemento Identify opportunities to improve profitability and support sustainable business growth.2. Revenue & Pricing Excellenceo Analyze pricing performance, margins, and market dynamics to uncover growth opportunities.o Develop actionable recommendations based on pricing analytics and competitive insights.o Drive data-led decision making across the organization.3. Digital Transformation & Analyticso Lead the implementation and adoption of price management toolo Drive the utilization of advanced analytics and AI-powered tools to support future pricing optimization.o Establish KPIs and reporting frameworks to monitor progress and business impact.4. Stakeholder & Network Managemento Build and lead a network of PRGM Leads across EMEA Market Units.o Facilitate best-practice sharing and capability development throughout the region.o Partner closely with General Managers, Commercial Directors, Sales Leaders, Marketing, Finance, and Commercial Excellence teams.5. Change Management & Capability Buildingo Design and implement business processes that deliver measurable value.o Deliver workshops and training programs to strengthen pricing and commercial capabilities.o Lead PRGM governance activities and ensure leadership alignment and engagement.What we are looking for:Master’s degree in business administration, Economics, Finance, or a related field.10+ years of relevant professional experience.Proven experience in Pricing Management, Commercial Excellence, Revenue Growth Management, Finance, Sales, Marketing, or related fields.Strong track record of delivering business growth through pricing and margin optimization initiatives.Experience managing complex, cross-functional projects and influencing senior stakeholders.Strong analytical and quantitative capabilities.Ability to translate complex data into clear commercial recommendations.Expertise in pricing analysis and profitability management.Competitive intelligence and market analysis skills.Exceptional communication and change leadership capabilities.Advanced financial analysis and business acumen.Strong systems and reporting expertise, with experience using analytical tools and business intelligence platforms.How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.About us:PPG: WE PROTECT AND BEAUTIFY THE WORLDThrough leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @PPG on X. The PPG Way 2030 We are customer championsProactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speedAgile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.We are excellent operatorsProductive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to winFuture-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proudStrong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. xrnqpay We encourage you to visit and provide feedback on the process, so that we can do better today than yesterday.Job SummaryJob number: JR2612041Profession: Sales & Retail

Dispensary Technician (Manufacturing) Early shift, 0530 – 1400 hrs, Mon-Fri (with every second Friday off) Site-based, Skipton A little about us Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high-quality products exclusively for veterinarians worldwide. It's a great time to join our modern Skipton facility, and further investment for the Skipton site means that we're in an exciting period of positive change for the business. Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business. Why you'll love it here We provide veterinary professionals with the tools to support the welfare of animals worldwide. A true career with real purpose, that's something you can proudly shout about. We work across a 9-day fortnight at our Skipton site. This means every second Friday will be your day off, allowing for those longer weekends so you can spend more time with family and friends, offering a great work-life balance. We also care deeply about our employees, you'll have full access to our Employee Assistance programme (EAP) which ensures you have confidential emotional, physical and financial wellbeing support 24/7 365. This ensures that you are well-equipped to deal with life's many challenges. In addition to this, we also offer: Healthcare Cash plan (covers the cost of dental, prescriptions, therapies) Headspace App (positive mental wellbeing app, up to 5 users per account) Discounted Gym Membership Cycle to work scheme Discount on pet food Free fruit on Mondays Free on-site parking (including free electric charging) 22 days annual leave + Bank Holidays Option to buy a week's holiday each year 8% Employer pension contribution Your next adventure As a Dispensary Technician, you'll play a vital role in achieving planned production for the site on a daily basis. You're at the very start of the production process, dispensing raw materials, both solid dose and liquid format, allowing the rest of Manufacturing to have what they need to create the products for our vets and pets. Think of it like baking a cake, you're following a set recipe of work instructions and what we call standard operating procedures or SOPs. The raw materials are the ingredients, and we need to make sure they're the correct weight, volume, etc. We work to a high standard and in what we call ‘Right First Time' culture. If we get things wrong at the start of the process, then everything else after is negatively impacted, so it's key that we don't deviate or go out of process. The Dispensary Team sit within the Manufacturing arm of the Skipton site and is located within our goods-in warehouse. So, what will you be doing? You'll be joining a team of 6, including 2 senior staff members. Working in teams of two, you'll be tasked with initial prep of the dispensing bay, which includes full clean downs to ensure the equipment is fit for purpose. You'll work from batch documentation, picking anywhere from 5 to 20 different raw materials. Weighing out specific amounts for various types of batches and dispensing, safely securing solid dose and liquid form materials in tamper-proof cages, ready for manufacturing to use ahead of their shift. Some of the raw materials used to create our products can be hazardous, so you'll need to be comfortable wearing the correct PPE, which includes full overalls/suit, air hood and filtration pack. You'll be required to cross-check your colleagues' work and vice versa to ensure a ‘Right First Time' approach is consistently achieved. We have digital processes in some areas of the business, but still have a lot of paper-based manual processes when it comes to batch documentation. Attention to detail and confidence to raise any issues or concerns are a key part of what makes this function run smoothly. What makes you awesome If you've worked within Pharmaceuticals before or other heavily regulated industries, then great! Equally, we'd still love to hear from you if you're looking to gain more experience in this area. You'll need to be well organised, ideally with some experience of working within a GMP environment and comfortable working with batch documentation An appreciation of weighing out different types of materials will stand you in good stead. Planning is key. Before you head into the dispensary area, you'll need to make sure you have all the equipment you need. We'll look to you to have a proactive mindset and flag any concerns to the correct teams. Honesty really is the best policy, and it's also one of our core values. If you are unsure or have made a mistake, we expect you to be open and honest. We have a healthy culture, we don't point the finger, we're all human, we learn from our mistakes, and continually look to improve processes and SOPs. Health and safety are the most important things across the site; we expect you to look after yourself and those around you. What's next? We'll take care of you from here on. Firstly, thank you for taking the time to express interest in this opportunity and Dechra. If you're interested, please apply in the first instance. We take pride in ensuring you have a positive experience with Dechra and the recruitment process. Our team are friendly and approachable. We won't ghost you…..we'll always provide updates and feedback regardless of the outcome, even if the update is, “there's no update”. What's the interview process? Typically, you'll receive an initial phone call from the recruitment team to understand more about you and your current work situation. Most of our roles have a two-stage interview process (MS Teams and a face-to-face interview). We may ask you to complete a personality questionnaire ahead of time so that we can learn a little more about you ahead of the interview. Our interview style is conversational and friendly. In addition to this, we always look for competency-based, structured answers to our questions, so feel free to prepare ahead of the interview. TPBN1_UKTJ

The Opportunity: Area Sales Manager Contract: Permanent Location: Dewsbury Forkway is one of the UK's leading materials handling solutions providers, employing around 100 people across three Handling Centres and a nationwide network of strategically located service centres. As an Area Sales Manager , you will be responsible for driving equipment sales across a designated territory, developing strong relationships with both existing and prospective customers to increase market share, revenue and profitability. You will proactively identify new business opportunities, manage contract renewals, and maintain a robust pipeline of customers and prospects within your region. The role requires effective territory management, with responsibility for developing sales opportunities across designated postcode areas and delivering against agreed revenue and unit sales targets. By understanding customer needs and providing tailored materials handling solutions, you will play a key role in supporting the continued growth and success of the business. The Impact you will have: Champion and promote all aspects of Health & Safety, ensuring compliance with company policies, procedures, and initiatives at all times. Drive sales of the full range of new and used materials handling equipment, alongside non-core products and other company services. Develop and implement an effective territory sales and marketing plan to maximise market coverage and identify growth opportunities. Maintain accurate customer records and ensure all relevant information is recorded within company systems. Utilise and maintain the CRM system effectively to support territory management, reporting accuracy, pipeline visibility, and data integrity. Work closely with customers, suppliers, and internal departments to deliver an exceptional level of customer service. Prepare and process customer quotations and equipment orders accurately and efficiently. Make sound commercial decisions that support long-term customer relationships while delivering sustainable and profitable business growth. Manage a structured programme of customer and prospect visits, providing expert support and ensuring a market-leading customer experience. Execute a proactive business development strategy to strengthen customer relationships, identify new opportunities, and promote the full portfolio of company products and services. Undertake any additional duties reasonably requested by the Regional Sales Director in support of business objectives. What will help you to excel in this role: Degree educated or qualified through equivalent professional experience. Previous experience within a similar sales or account management role is desirable. Proven ability to influence, negotiate and build credibility with customers at all levels. Demonstrable direct sales experience, ideally within capital equipment, logistics, materials handling, or a related industry. Strong commercial awareness with a good understanding of market trends, customer requirements, and business objectives. Knowledge of warehousing, storage and logistics solutions would be advantageous. Experience of developing and implementing effective account plans to drive customer growth and retention. Excellent communication and presentation skills, with the ability to engage confidently both verbally and in writing. Proficient in the use of Microsoft Office applications and CRM systems. Experience selling equipment, service agreements, and long-term commercial contracts. Strong organisational skills with the ability to manage and prioritise a busy and varied workload. Good understanding of different contract types and commercial agreements. Ability to build rapport quickly and develop strong, long-lasting customer relationships. Self-motivated, results-driven, and capable of working independently while contributing effectively as part of a wider team. Professional, customer-focused approach with a commitment to delivering exceptional service. What you can expect from us: Negotiable base salary Future development and career opportunities Contributory pension scheme with employer contributions Paycare and eyecare health scheme High street discounts What's next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met TPBN1_UKTJ

Role Overview We are looking for an experienced Head of Creative to join us at a pivotal moment of growth and transformation. This role will strengthen and evolve the Mamas & Papas brand to drive greater consumer relevance, emotional resonance, and market salience — not through reinvention, but through elevating and sharpening how we show up across every touchpoint. This is a dual pillar leadership role: • Brand Building & Creative Direction — defining, elevating, and embedding a cohesive, distinctive brand expression and delivering high impact omni channel brand campaigns and content., • Creative Capability & Content Operations — assessing, shaping, and building an in house creative function that increases speed, quality, and cost efficiency across the business. You will partner closely with the Marketing Director and cross functional teams to set a clear creative vision, modernise our approach to brand storytelling, and build a scalable content engine that supports our omni channel strategy. This is a hands on senior role with the opportunity to drive meaningful, long term impact within a household name brand. • Shape and evolve the brand's creative vision, ensuring a distinctive and consistent experience across all customer touchpoints., • Lead the development of impactful brand and product campaigns that drive awareness, engagement, and commercial performance., • Create compelling creative concepts and storytelling that bring product propositions and category strategies to life., • Build and lead an in-house creative and content function, introducing scalable processes, tools, and ways of working., • Champion creative excellence and brand consistency across digital, retail, CRM, social, wholesale, and marketing channels., • Direct external agencies, campaign shoots, and content production to deliver high-quality, on-brand creative., • Use customer insight and performance data to continually optimise creative effectiveness and campaign outcomes., • Collaborate closely with Product, Marketing, Digital, Retail, and Commercial teams to ensure creative supports business priorities and customer needs., • Act as the guardian of the brand, setting standards and inspiring best-in-class creative execution across the business., • Proven experience as a senior creative leader (Creative Director, Head of Creative, Brand Creative Lead)., • Proven experience as a senior creative leader (Creative Director, Head of Creative, Brand Creative Lead)., • Strong background in brand led, lifestyle, or product driven businesses with a physical retail presence., • Demonstrated ability to build and maintain a consistent brand across multiple touchpoints., • Proven experience creating effective content for Organic Social, Paid Social, Digital, Retail, and omni channel environments., • Expertise in art direction, photography, and visual storytelling., • Ability to translate brand and commercial strategy into high quality creative output., • Experience working cross functionally with marketing, brand, product, and channel teams., • Confident leading and directing external agencies and creative partners., • Experience building or evolving in house creative or content teams (highly advantageous)., • 33 days holiday, increasing up to 40 with service., • Buy & Sell holiday schemes, • Company Bonus Schemes, • Employer pension contribution from day 1 enrolment., • Significant staff discounts for family & friends from our shops & online, • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub, • Subsidised health & critical illness cover and insurances, • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave), • At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope. …Oh, and a great bunch of people to work with too. • Hybrid flexi office working with 2 days working from home, • Flexi-time schemes based around core working hours whether in the office, or working from home (NB*: All benefits subject to individual schemes criteria & terms) #J-18808-Ljbffr

The last few years has shown more than ever how we’re not afraid to try new things to make sure we put our customers & community of new & expectant parents first. Our online experience has led the way through those times & now beyond with the look, feel, content & support within our website shining through. Our Digital / eCommerce Team is expanding; Due to record breaking growth of Mamas & Papas both UK & Internationally we are looking to recruit a Senior Digital UX & Design Manager to join our Digital / Ecommerce team as we continue to take consumer online buying experiences to the next level. The role of Snr UX Digital & Design Manager; This is a unique hands on role for a UX Design Manager / Senior UX Designer where making sure that buying that first pram, baby changing table, cot, or cute little baby grow online, whatever it may be, is a magical, memorable & seamless online experience that our customers can cherish forever as part of own their amazing and unique parenting journeys. Your role being the ambassador of that online customer experience & accessibility, through diligent A/B/MV testing, design initiatives, collaboration with wider Digital and Marketing teams well as Product designers, in promoting both Mamas & Papas brand and award winning products & services. With some ground breaking projects in the pipeline, and a working culture that’s not afraid to try new things, this is an amazing time to join a unique business that really does make a difference in UX and Design. If you come from a consumer led UX design background, where you put the customer first. A background and way of thinking, that creates a unique and inclusive online journey through discovery & education, then we would love to hear from you. We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and in celebrating diversity in all its forms through our campaigns, recruitment and our actions. We strongly believe in the power of inclusivity to help us all move forward in life. We're a business that cares. Here's just some of our benefits on offer; • 33 days holiday, increasing up to 40 with service., • Buy & Sell holiday schemes, • Company Bonus Schemes, • Employer pension contribution from day 1 enrolment., • Significant staff discounts for family & friends from our shops & online, • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub, • Subsidised health & critical illness cover and insurances, • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave), • Supportive Foster Care & Carers Leave offering, • Support for Loss and Bereavement, • A Menopause Friendly Employer, • Employee Recognition and Appreciation Schemes, • At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world’s sustainable - one that’s full of opportunity and hope. ...Oh, and a great bunch of people to work with too. We also operate at Head Office: • Hybrid flexi office working with 2 days working from home, • Flexi-time schemes based around core working hours whether in the office, or working from home, • Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more. (NB*: All benefits subject to individual schemes criteria & terms) #J-18808-Ljbffr

Job title Check out the role overview below If you are confident you have got the right skills and experience, apply today. Inside Sales Executive Function Sales Location Ripponden Reports to Sales Manager Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Inside Sales Executives are absolutely pivotal to our continued growth and success. As a rapidly growing business both in size and turnover, we're looking for new people to join our Inside Sales team and help us grow even further, acting as a Trusted Partner to JLA's customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. xrnqpay This is transactional telesales where you will be authorising costs, booking engineer visits in and contracting customers over the phone and via email. Key tasks Making outbound sales calls using leads generated through our digital marketing team and also developing your own pipeline of customers Managing new and existing customer accounts Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPI's set within the contact centre Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Collaborative and Positive outlook Knowledge of all Microsoft office applications Knowledge of what JLA has to offer on compliance Experience (what you have done) Experience of outbound lead generation / telesales Experience of transactional sales, closing/winning sales (preferably on the phone) Experience of working in a customer-centric position over the phone Experience in account management Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated Driven by your own results A curious mind, interested in our customers, our markets and our business Ability to speak to a varied range of people Eager to learn and build a career in a dynamic sales organisation

The Company: • PE-backed Regulatory Technology business approaching £45M ARR, with ambitious plans to reach £100M ARR by 2030., • Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance., • A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services., • Significant investment into the customer technology stack, including Salesforce, Gong and Hook, creating a genuinely data-driven Customer Success function., • A business that believes Customer Success should drive commercial outcomes, not just customer happiness. The Opportunity: Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates, leading two Customer Success Managers whilst remaining a highly visible, customer-facing leader. You'll be just as comfortable coaching your team as you are stepping into executive customer conversations, driving adoption, challenging stakeholders and influencing commercial outcomes across a £4-5M ARR portfolio of almost 1,000 customers. This isn't a role for someone who wants to manage from behind a dashboard. They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. What You'll Be Doing: • Leading, coaching and developing two Customer Success Managers., • Owning the strategy, health and performance of a scaled customer portfolio worth approximately £4-5M ARR., • Delivering executive customer meetings, webinars and strategic business reviews., • Partnering closely with Account Management to maximise customer retention and renewal success., • Using customer health, engagement and product usage data to proactively identify risk and opportunity., • Working alongside Customer Marketing, Digital CS and Data & Analytics to continually improve the scaled customer journey., • Acting as the senior escalation point for complex customer situations, leading by example through your own customer interactions. About You: You'll bring: • Experience leading Customer Success teams within a SaaS environment., • A proven track record managing scaled or high-volume customer portfolios., • A commercial mindset, understanding that Customer Success exists to deliver customer outcomes that protect and grow revenue., • The confidence and credibility to influence senior stakeholders and challenge customers constructively when required., • A data-led approach, using customer health, engagement and product adoption to prioritise activity., • A coaching mentality, developing those around you whilst setting the standard through your own customer interactions. Most importantly... You understand that Customer Success isn't about keeping customers happy. It's about understanding why customers invested in your platform, aligning around the outcomes they're trying to achieve and ensuring those outcomes are realised. You'll be comfortable having difficult conversations, influencing senior stakeholders and acting as the commercial partner who keeps customer value, adoption and retention firmly aligned. #J-18808-Ljbffr