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Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.

Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.

Hybrid 2 days in the office, London or Manchester Account Management Team Lead A little bit about us… The world’s leading student loyalty network and accredited ‘Great Place To Work’. Student Beans produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. Featured in The Sunday Times Tech Track 100 2020, a list of the fastest-growing private tech companies in Britain, we’re always innovating to offer new solutions that satisfy our consumers, drive ROI for our clients and create an empowering workplace for our employees. Equity, Diversity & Inclusion at Pion Because this part deserves a place at the top of the job ad… Here at Student Beans, we’re working hard to grow an inclusive, diverse and respectful group of people we’re proud of. Accountability plays a big role in our company values, and we’re totally honest, open and transparent about our ED&I efforts. This is why we’ve made our commitments and internal statistics visible for everyone to see here. Our ever-evolving culture is defined by our people, and it’s all part of #LifeAtPion. Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria. About the role As a result of our incredible success and growth, we are looking for an Account Management Team Lead to join us. Key Responsibilities: - Inspire and lead the Senior Account Management Team, fostering significant growth for both new brands and our established portfolio. - Build and maintain robust, long-lasting relationships with key clients, ensuring their expectations are not just met, but exceeded. - Motivate your team to consistently achieve and surpass revenue goals through strategic account management and proactive client engagement. - Utilize data and analytics to monitor performance, enhance strategies, and report on essential success metrics. - Take charge of forecasting and pipeline management to ensure ongoing business growth. - Work closely with senior stakeholders to shape the company's strategic direction and drive impactful initiatives. Requirements Tell us about yourself… We’d love to hear from you if you possess the following: - Experience in assisting a Senior or Key Account team in securing high-value deals that involve complex and intricate processes. - Background in a digital marketing or SaaS company, with a focus on direct sales to brands and agencies. - Exceptional stakeholder management skills. - Proficiency in data analysis to enhance deal optimization. Benefits Life at Pion Let’s take a look at just a few things that make Pion an amazing place to work… 💰 Competitive salary. 🌴30 days of annual leave, plus public holidays. 🏆 Accredited 'Great Place To Work’ company in three categories 👩🏽‍💻Hybrid working, the ability to collaborate with colleagues but also pick three days you'd prefer to work from home. 📅 Flexibility with working hours, if you like to take lunch a bit later to walk your dog or go to a gym class we’ve got you! ❤️ Focus on welfare, including gym memberships, wellness challenges, mental health first aider and health cash plan. 🛍️ Incredible partnership discounts for the biggest brands in the world. Google, Apple, Ted Baker, GymShark, Domino's and Uber to name a few! 🧠 Commitment to personal development and career growth. Think learning budgets, coaching workshops and progression plans. 💻 £200 work from home set up allowance to put towards your home office.

Are you an extroverted, talkative, and passionate individual who loves connecting with people? Do you thrive on making a positive impact and enjoy a bustling environment? If yes, we have the perfect role for you! 💼 Position: Patient Promoter/lead Generator 📍 Location: Harlesden High Street (a busy and lively high street!) 💰 Pay: £20+ hour What You’ll Do: • Stand outside our 5-star google rated optician practice. • Engage with people passing by, share the importance of regular eye exams, and invite them to book their eye exams. • Highlight our amazing offers: • Educate the public on the importance of regular eye examinations for the whole family, including kids, working individuals, and over 60s especially post Covid (increased screen time). • Free Eye Exam and Glasses for those on benefits such as Universal Credit, Job Seekers Allowance, or Employment Support Allowance and tax credits that is for the person receiving the benefit AND their spouse/partner. free eye exams for kids, over 60’s • Create excitement with a friendly smile, great eye contact, and an energetic approach to every interaction. What We Offer: • Warm Welcome: We treat our patients like family – offering coffee, drinks, and a 5-star experience. • Busy High Street Footfall: Harlesden High Street is buzzing with opportunities to connect with people. • Growth Potential: Be part of a team that’s helping the community and growing in success. What We’re Looking For: • Extroverts Only! If you love talking, interacting, and making connections, this is your calling. • Confidence & Charm: Smile, maintain eye contact, and keep the energy high! • Passion for People: Understand the value of health and care, and communicate that passionately to our patients. If you’re ready to be the face of Eyecloud Opticians in Harlesden and help us continue making a difference in people’s lives, apply now! Let’s make London see better—together. We’re hiring immediately—don’t miss your chance to join our enthusiastic, high-performing team! proficient in Portuguese to help with some translation

Phoenix Canoe Club Limited is looking to appoint a Centre Manager to run the Phoenix Outdoor Centre based on the Welsh Harp Reservoir in North London. The Centre was established in 2011 and provides adventurous activities to schools, higher and further education, SEND, Pupil Referral Units, youth & community groups and the public. Our activities include kayaking, canoeing, Bell boating, SUP boarding, improvised raft uilding, sailing, windsurfing, powerboat tuition, orienteering, team building, forest skills and first aid training. As well as our schools and groups, we also run “Camp Phoenix” school holiday courses and activities, Paddle Parties and Private Tuition. Key Responsibilities: The Centre Manager role is to take charge in the comprehensive management of the Outdoor Centre in the day-to-day running of activities and operational aspects. - Lead, motivate and manage a team of seasonal and sessional instructors and coaches to provide exceptional service to our participants and user groups - Maintain and enforce strict adherence to Health & Safety standards, making sure that the Centre operates in accordance with all relevant regulations and guidelines - Foster positive relations with our participants, user groups and other stakeholders to ensure high levels of satisfaction and repeat business - Administer Centre budget and allocate resources effectively - Collaborate with the Centre Development Director & Trustees to identify areas for improvement and innovation, working together to enhance our programs and services Qualifications & Experience: The successful candidate will have proven experience in a leadership role in outdoor education and adventurous activities and strong team management skills, as well as the following attributes: - Excellent organisational and financial management skills - In-depth knowledge of Health & Safety regulations and good practice - Exceptional communication and interpersonal skills - Ability to work collaboratively with the Centre Development Director & Trustees to identify areas for improvement and innovation to enhance our programs and services - A range of relevant NGB qualifications including paddle sports and sailing - Experience and input into the accreditation process for AALA, RYA Training Centre and Paddle UK Delivery Partner - Ability to use (or learn) a number of IT programs including MS Office, Google Suite, WebCollect,WordPress, Xero etc What we can offer you: We are looking for a candidate to be appointed on a long-term basis, as the ability to develop and nurture relationships is key to the role. It also allows us to work together on continually developing skills so that you are able to achieve the results necessary to maintain Phoenix Outdoor Centre’s position as a leading activity provider in North London. If you are a passionate and skilled leader with a commitment to providing exceptional outdoor experiences and a track record of successful management, we invite you to apply for the position of Centre Manager at Phoenix Outdoor Centre. Interested candidates should submit their CV’s and a cover letter outlining their qualifications and relevant experience to us. Join our team and help us continue to provide transformative outdoor adventures in North London.