About Us: Alma is a vibrant and cozy coffee shop located in Barnes village. We are passionate about serving high-quality coffee, delicious meals, and creating a welcoming atmosphere for our customers. We take pride in our commitment to excellent customer service and believe in providing an exceptional coffee experience. Job Description: Are you a coffee enthusiast with a friendly and customer-focused attitude? We are currently seeking a Barista/Waitress to join our team and contribute to our coffee shop's success. As a Barista/Waitress, you will be responsible for crafting and serving exquisite coffee beverages, maintaining a clean and organized workspace, and ensuring our customers have a memorable and enjoyable visit. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, lattes, and more. Take customer orders and provide attentive, friendly, and efficient service. Operate coffee machines, grinders, and other equipment with precision and care. Maintain a clean and tidy work area, including regular cleaning of equipment and surfaces. Handle and process payments accurately. Engage with customers to ensure their needs are met and provide a welcoming atmosphere. Communicate effectively with the team to ensure smooth operations. Requirements: Previous experience as a barista or waitress is preferred. Passion for coffee and a desire to learn and grow in the industry. Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks. Attention to detail and a commitment to cleanliness and hygiene. Positive and friendly demeanor. Flexibility to work various shifts, including weekends and holidays. Benefits: Competitive hourly wage with the potential for tips. Training and development opportunities to enhance your coffee-making skills. A friendly and supportive team environment. Free lunch/drinks whilst on shift. Opportunities for advancement within the coffee shop. If you're enthusiastic about coffee, enjoy interacting with customers, and want to be part of a passionate team, we would love to hear from you!
Key Responsibilities: Barista Duties: Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and other drinks. Maintain knowledge of all menu items, recipes, and brewing methods to ensure quality and consistency. Operate coffee machines, grinders, and other equipment safely and efficiently. Food Service: Take customer orders and process payments efficiently and accurately. Prepare and serve food items such as sandwiches, pastries, and salads according to the café's recipes and standards. Ensure food presentation meets the café's quality standards. Customer Interaction: Greet customers warmly, answer questions, and provide recommendations to enhance their experience. Address customer concerns promptly and professionally, ensuring satisfaction. Cleanliness and Maintenance: Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms. Follow health, safety, and sanitation guidelines for all products and work areas. Assist with inventory management, including stocking supplies and performing regular checks. Team Collaboration: Work collaboratively with other team members to ensure smooth operation and excellent customer service. Participate in staff meetings and training sessions as required.