Senior Customer Account Manager 3686
hace 12 días
Kingston upon Thames
Manpower are currently seeking an interim Senior Account Manager (FMCG) to work with our global FMCG client and become an integral part of their fast-paced FMCG environment.The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end of December 2026 with strong possibility of extension, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying £61,600 - £77,000 per annum, pro rata, depending upon experience.The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.JOB PURPOSEThis is an exciting opportunity to join the UK&I Ice Cream customer team, supporting one of the largest ice cream markets in Europe across Retail, Out-of-Home and D-COMM channels. The role sits within the In-Home Customer Development team, managing over 70% of the total business.The Controller will be the first point of contact for customers, responsible for end-to-end customer execution, OMNI channel performance, and building strong standalone customer relationships during and beyond the de-merger process.KEY RESPONSIBILITIESBuild strong and sustainable customer relationshipsDevelop and execute customer business plans delivering growth, market share and profitabilityManage day-to-day contact with customer buyers, supply chain, shopper marketing and internal commercial/brand teamsNegotiate trade terms, funding and agreements in line with company strategyManage customer events including product launches, pricing changes and trade term resolutionsDevelop strategic customer business plans alongside Category Managers and Shopper MarketingDeliver integrated category promotional plans and sell plans into customersManage promotional and non-promotional customer investment, ensuring agreements are documented correctlyWork with Commercial Executives to complete promotional administrationSupport new product launches including customer sell-in and sample managementEnsure effective in-store activation of promotions and range reviewsManage customer P&L, investments, accruals and pricingMonitor in-month performance versus forecast with Customer Business Managers and Customer OperationsEnsure compliance with agreed trade terms and resolve breaches where requiredDeliver turnover and Business Building Terms targetsSupport S&OP forecasting, business planning, sales updates, in-store tracking and price claim managementManage customer administration including pricing, rebates, promo proposals, contracts and trade termsSKILLS, EXPERIENCE & QUALIFICATIONSExperience managing customer accounts and promotional plans- Minimum 5 Years Experience in a Top 4/5 Grocery AccountPrevious customer/account management experience within a CAM role with strong commercial experience with P&L managementStrong commercial acumen and ownership of account performance. Must have a good grip of P&L.Ability to manage commercial and promotional plansStrong communication skills and the ability to quickly build rapport internally and externallyProven negotiation skillsStrategic thinking and a forward-looking, visionary mindsetThe successful candidate will take ownership of the account, including planning and execution, with some administrative support available.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ