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Overview We are seeking a dynamic and experienced Commercial Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a proven track record in managing commercial activities. This role requires a strategic thinker who can drive sales, enhance customer service, and ensure operational efficiency. The Commercial Manager will be responsible for leading a team, managing inventory, and optimizing store performance while maintaining high standards of merchandising and customer satisfaction. Duties • Lead and manage daily operations of the retail store, ensuring compliance with company policies and procedures., • Oversee inventory management, including ordering, stocking, and controlling inventory levels to maximize profitability., • Develop and implement sales strategies to achieve revenue targets while enhancing customer experience., • Conduct employee orientation, training & development programs to foster a knowledgeable and motivated team., • Manage payroll processes, ensuring accuracy in employee compensation and compliance with labor regulations., • Supervise staff performance through effective coaching, mentoring, and conducting regular performance evaluations., • Handle recruiting processes including interviewing potential candidates to build a strong team., • Maintain effective communication with team members to ensure alignment on goals and expectations., • Utilize retail math for pricing strategies, budgeting, and financial reporting to optimize store performance., • Ensure excellent customer service by addressing customer inquiries and resolving issues promptly., • Experience, • The successful candidate will have:, • Proven experience in retail management or a similar supervisory role within the commercial sector., • Strong negotiation skills with the ability to influence outcomes positively., • Bilingual or multilingual abilities are preferred for effective communication with diverse clientele., • Familiarity with POS systems and cash handling procedures., • Experience in merchandising, marketing strategies, and sales management., • Exceptional organizational skills with the ability to manage multiple tasks efficiently., • Strong time management skills to prioritize responsibilities effectively., • A background in grocery store operations is advantageous but not mandatory. If you are passionate about retail management and possess the necessary skills to lead a successful team while driving business growth, we encourage you to apply for this exciting opportunity as a Commercial Manager.
Duty Manager – Londis Overview We are seeking a dedicated and experienced Duty Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for delivering excellent customer service, driving sales, and ensuring smooth store operations. This role requires a proactive individual who can effectively manage staff, support customers, and maintain high operational and compliance standards. Key Responsibilities Supervise and coordinate daily store operations to ensure efficiency and excellent service. Lead, motivate, and support team members, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally to drive customer satisfaction. Support and coordinate with different departments (fresh food, grocery, checkout, warehouse) to ensure smooth service delivery. Monitor staff performance, providing coaching and training where necessary. Drive sales performance, monitor KPIs, and implement strategies to increase sales and profitability. Oversee stock control and replenishment, ensuring products are handled with care and presented in the best condition for customers. Maintain high store standards by keeping the shop floor and back areas clean, organised, and safe. Ensure colleagues follow department routines and processes through effective training and guidance. Enforce company policies while upholding health, safety, and food safety standards across the store. Assist with HR functions, including staff scheduling, recruitment, and onboarding. Take responsibility for the store in the absence of senior management. Experience & Skills Proven supervisory experience in a retail or supermarket environment (essential). Strong background in customer service with a focus on retail excellence. Demonstrated leadership skills with the ability to manage and inspire teams. Good understanding of retail operations, sales performance, and store standards. Excellent problem-solving, communication, and organisational skills. Flexibility to work varied shifts, including evenings, weekends, and bank holidays. Benefits Annual Holiday Allowance Performance Bonus Scheme Pension Scheme Employee Discount Why Join Us? This is an exciting opportunity to play a key role in the smooth running of our supermarket while contributing to an outstanding shopping experience for our customers. As part of our team, you’ll not only make an impact day-to-day but also benefit from clear opportunities for career growth and progression within the business. If you are passionate about retail, sales growth, and leadership, we encourage you to apply for the position of Duty Manager
We are currently looking to recruit an experienced Shop assistant for our new Wholefoods focused store in Tottenham Hale. FULL TIME ONLY . Requirements: • Motivated to progress in career and a responsible/reliable character., • 4+yrs working in a grocery store., • Experienced working as a cashier. Thus knowledge in all products sold behind the till ie vapes/Spirits/medication etc., • Familiar with Wholefoods/organic/FMCG etc product range and stocking shelves., • Familiar with suppliers and ordering process., • Keeping track of expiries, • Great communicator., • Alert, minimising theft., • Team player with a positive attitude to work ensuring we preserve good working ethics at our store whilst having positive workplace., • Responsible person., • Good English To conclude we are opening a new store in Tottenham Hale and need experienced shop staff of whom is responsible and wishes to take initiative with all tasks looking for ways to improve.
Job Purpose To provide excellent customer service by assisting shoppers, maintaining fully stocked shelves, and ensuring the shop floor is clean, safe, and well-presented at all times. Key Responsibilities Greet and assist customers with inquiries, product locations, and general support. Restock shelves, displays, and chillers/freezers to ensure product availability. Rotate stock to maintain freshness and reduce waste (FIFO method). Check and maintain accurate pricing and promotional signage. Ensure the shop floor is clean, tidy, and safe, including spillages and obstacles. Assist in receiving, unpacking, and sorting deliveries. Support checkout staff when required (bagging items, queue management, etc.). Report low stock, damages, or discrepancies to supervisors. Follow health and safety, food hygiene, and store security procedures. Skills & Qualities Good communication and customer service skills. Ability to work well in a team and under pressure. Attention to detail and organizational skills. Basic numeracy and literacy skills. Friendly, approachable, and reliable. Working Conditions Standing and walking for long periods. Lifting and carrying products (within safe manual handling limits). Flexible shifts, including evenings, weekends, and holidays.
We’re a small, community-focused grocery store specialising in local beers, natural wines, fresh fruit and veg, and unique, niche products. What We're Looking For: -Experience in retail and coffee making. -A positive, can-do attitude -Passion for local and sustainable products. -Ability to work well in a small team and engage with customers. -Flexibility to work weekends and holidays What we offer is -11.95 per hour -20/25 -20% staff discount on every products -Free coffees -Tasting event Pop in and say hi! If you’re excited about working in a welcoming, independent shop, love supporting local producers, and can offer flexibility during busy periods, we’d love to hear from you!
we are an award winning indie grocery retailer based in Walthamstow London. We are keen to up our game with in store marketing (point of sale) including adding new advertising screens to celebrate the amazing local food heroes and challenger brands we work with. We are looking for someone who is strong with design and able to coordinate communications eg organising videos with suppliers and getting them on our screens in store. look forward to hearing from you thanks Chris