Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
About the job This position is full time, permanent working based in Sawbridgeworth Hertfordshire. Introduction Uniq Block Management are seeking a Trainee Property Manager, customer focused Property Manager to act for a range of clients and to Support the Senior Property Managers the management of prestigious and growing mixed use portfolios. ABOUT THE TEAM This role sits within the Property Management Team reporting directly to the Director and Senior PM’s Role Purpose You will be a key contact for residential leaseholders on all elements of the mixed-use services and budgets. You will ensure that management services delivered by UBM are safe, compliant, fairly and reasonably priced and in adherence to our management agreement. You will support the Director and other senior team members responsible for governing department-level strategies and you will make recommendations and reports into senior managers on any issues or opportunities arising, where a decision, action or change in strategy would benefit clients, customers or the organisation. Key Responsibilities Day to day operations, establishing and maintaining standards, goals, objectives and priorities, ensuring the property is always maintained within reasonable cost parameters, contributing to a quality, safe and healthy residential environment Ensure effective and active asset management of the residential elements (including any Registered Providers/Affordable Housing elements) to include financial performance e.g. cost control, revenue strategies, and debt control Where applicable, prepare building service charge budgets for presentation, in conjunction with estate, to Client and Leaseholders ensuring accuracy, robust apportionment reasoning and supporting benchmarking processes and data Work closely with UBM Commercial Surveyors, FMs and Procurement Teams to understand and advise on estate-wide service charge budgets ensuring these are prepared and issued in accordance with legislation and in a timely manner Ensure tight financial management of rents, service charges and insurance premiums ensuring all management and ad-hoc fee invoices are raised in accordance with contracts and paid promptly Review and where necessary produce building management strategies Monitor credit control and ensure best practices Landlord and Tenant liaison and management of lease obligations across the portfolio Work with Building Management team to support Community Investment strategy/delivery and day to day operations Attend Client and leaseholder meetings as required, with some attendance out of office hours where reasonably necessary Apply professionalism, accountability, and integrity in all dealings for and on behalf of clients and within UBM Maintain industry best practice and showcase Residential environment, carrying out tours to potential clients, industry, other external visitors Participate as directed in departmental strategies/projects and departmental business development activities Support and provide input into the Asset Management strategy for the Residential Mix Use Portfolios working closely with the senior team members Skills Required This is a trainee role so experience is not required. We are look for someone eager to learn this role and grow over many years within the company. Training/Courses will be provided. Computing skills with capabilities in using Microsoft Outlook, Word, Excel, and Power Point. Forward thinking and proactive Excellent presentation skills Person Specification Excellent interpersonal skills, verbal and written Ability to prioritise and meet deadlines Maintains positive attitude within themselves and their wider team Accurate with exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident and passionate team player who deals effectively with colleagues and clients Flexible approach to work, including the requirement to attend evening meetings with customers where necessary. Interpersonal and analytical skills including the ability to facilitate communication with a range of different stakeholder groups and to flex communication styles to yield positive interactions. Understands and appreciates the importance of using discretion and when confidentiality and other protective processes must be applied to written, verbal and electronic communications. We believe in dynamic and different approaches in building effective teams and excellent client
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands. Benefits & rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off- Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a General Manager: Understand the guest and how to efficiently manage their expectations. To have a great front-of-house presence, be a leader and inspire your team. Fully understand and be able to articulate the financial targets. Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively. To demonstrate an up-to-date and in-depth understanding of the industry Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand. Build and maintain strategic relationships with internal and external stakeholders. About you: You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stays as high as the standard of service at all times You have the confidence go the extra mile You love to wow guests with exceptional service You have excellent English language skills About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés. Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK. Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice. Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
Harlow Job Type: Part-time – 3 days per week Salary: From £16.00 per hour Expected hours: 24 per week Schedule: Flexitime Position Overview: We are seeking a proactive and detail-oriented Financial Controller to join our team. The successful candidate will be responsible for managing the company's financials, ensuring accuracy, efficiency, and compliance with regulatory & company standards. This role will play a pivotal part in driving financial decisions and optimizing our financial processes. Main Duties: VAT Submitting CIS Submission Depreciation Raising Client Invoices: Ensure accuracy and timeliness in generating client invoices. Payment Management: Oversee timely payments of both client and supplier invoices through supplier statement checks and an adept production of an aged payables list. Cashflow Monitoring: Keep a vigilant eye on company cash flow for optimal financial health. Budget Oversight: Play a crucial role in creating, monitoring and maintaining the company's budgets. Quarterly Financial Reports: Contribute to the production of comprehensive quarterly financial reports. Bank Reconciliations, ledger reconciliations, and Daily Bookkeeping: Maintain the accuracy of financial records through diligent bank and ledger reconciliations along with daily bookkeeping. Key Responsibilities: Oversee the timely and accurate closure of month-end ensuring all deadlines are met. Production of monthly Management Accounts (P & L/BS). Manage accounts receivable and accounts payable, ensuring timely collection of debts and payment to suppliers. Maintain accurate financial records and make quarterly adjustments to the accounts, including Work in Progress (WIP) and accrued costs. Collaborate with internal stakeholders to influence financial decisions, including charge rates, company budgets, and financial goals. Continuously improve financial processes and procedures to enhance efficiency and effectiveness. Provide regular financial reports and analysis to management, highlighting key insights and areas for improvement. Ensure compliance with regulatory requirements and financial best practices. Qualifications: AAT Level 4 Minimum Proven experience as a Financial Controller in construction In-depth knowledge of accounting principles and practices Excellent communication and leadership skills Attention to detail and accuracy in financial reporting Experience Accounting: 4 years (required)
Brew’s is a new coffee shop and bar located on Camden High Street and is in partnership with Camden Open Air Gallery. COAG is a platform champion budding artists, musicians, creatives, and entrepreneurs, crafting a dynamic and singular hub which focuses on propelling the careers of what we foresee as the next wave of high street innovators whilst shining a spotlight back on Camden. We want to make Camden epicentre for the next generation of creatives and out of the box thinkers to home their skills and launch their careers. At the heart of this is a focus on Community, A coffee shop can be the cornerstone of a community where you run into people, where you can come and relax and that’s what BREW’S is here to do for Camden high street. Job Overview: As the Coffee Residency Manager, you will oversee the daily operations from making the coffee through to the marketing and tik Tok pages. This role requires a dynamic leader who can manage coffee service excellence while integrating smoothly with gallery events and exhibitions. You will ensure operational efficiency, exceptional customer service, and align coffee operations with our artistic and cultural events. Key Responsibilities: Operations and Coffee Management: Manage daily operations ensuring integration with gallery activities. Supervise all aspects of coffee preparation and service, ensuring compliance with health standards. Develop and maintain systems for inventory and supply chain management. Staff Management: Coordinate staff scheduling, training, and manage all HR related activities. Build a team culture that supports BREW’s ethos and customer service standards. Financial Management: Oversee financial transactions and maintain accurate records. Prepare financial reports and analyses for internal use and compliance. Marketing and Customer Engagement: Develop and execute marketing strategies that complement the gallery’s themes and attract a diverse clientele. Engage customers through educational events like coffee tastings and workshops. Quality Control: Uphold BREW’s standards of coffee quality and customer service. Implement continuous improvement practices for product and service offerings. Supplier and Community Relations: Maintain robust relationships with suppliers, emphasizing sustainable and ethical sourcing. Work with local community groups to enhance the gallery’s community integration. Requirements: Proven experience in coffee shop management or similar roles. Strong leadership skills and the ability to manage teams effectively. Excellent organisational and multitasking abilities. A passion for coffee, with extensive knowledge of coffee brewing techniques. Experience in event management or working in a culturally vibrant environment is a plus. Financial literacy, with experience in budgeting and financial management. Excellent communication skills, both verbal and written. If you don't have all the above, but think you are still a good fit for the job please still apply! What We Offer: The opportunity to work in a unique, young, and diverse team in a dynamic environment where coffee, music, fashion and art intersect. A competitive salary and comprehensive benefits package. Opportunities for professional growth and development within the coffee and art sectors.
When you play the game of gourmet burgers, you flip or you fry – because we don’t do microwaves – our meals are freshly prepared by only the finest of grill champions. If you’re a talented chef with a passion for learning and a desire to succeed, we may have just what you need – a future... not just a job. What do we look for in a GBK Grill Chef (apart from a love for burgers)? A passion for all things burgers, fries, milkshakes and a love of cooking & constructing mouth watering dishes Pride in achieving the highest levels of cleanliness and health & safety throughout the kitchen in a team and individually Ability to work well under pressure and take control when needed, including experience of working in a high volume, fast paced kitchen environment. Finally, the ability to have fun at work and not take life too seriously - We're too casual for that! What’s in it for you (the important bit!)? A chance to build a career in an exciting industry where no two days are ever the same and if you would love to further your career with us we'll take you as far as you want to go with our on the job, continuous training and career development opportunities within any of our brands. Benefits 50% Discount off your total bill for you and 5 friends in all of our brands (T&C's apply) Exclusive access to discounts through our BRG Spark App on 1000's of online and high-street retailers, and restaurants 20% off at Carluccio’s retail gift shop & deli purchases Access to free Mortgage advice Wage stream – Access to advanced pay Access to our Financial & Wellbeing centre Access to our Healthcare Cashplan Employee Assistance Programme (EAP) Refer A Friend Bonus Scheme Excellent opportunities for career development across our group of diverse brands Flexible working opportunities If you want to join a team that celebrates individuality, rewards creativity and positively encourages ambition in every role, we'd love you to be a part of the team so apply today and we will be in touch! Location: London SE22
Company Information OneDome is the World's first Homebuying platform which enables home buyers and sellers to conduct an end-to-end property transaction online. From searching for properties to engaging with estate agents, conveyancers and mortgage brokers - everything is done on one centralised consumer-centric platform. OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK. In 2019, OneDome acquired Nethouseprices.com, one of the oldest and most trusted property search websites in the UK. OneDome's managed websites are among the most visited property websites in the UK, attracting nearly 3Mil monthly visits and generating 4 property enquiries from its customers every minute. In 2022, OneDome acquired CMME, one of the UK's largest directly authorised and specialist contractor mortgage brokerages in the UK, Providing mortgages, financial planning services, income protection, life and critical illness cover. This further strengthens our ability to deliver faster transactions with a greater degree of certainty and control. Roles and Responsibilities Due to the continued growth of our business, we are looking to expand our B2C TeleSales Team, engaging with consumers directly, to satisfy their home buying needs. We have an exciting opportunity for an enthusiastic and self-driven individual who is looking to join an Industry disruptor and revolutionise the property portal space. You’ll be joining the Sales team as a Telephone Sales Executive to focus on extending the range of services offered across the OneDome group of companies (Covering mortgages, conveyancing, protection policies and financial planning) securing appointments for our specialist brokers. Person Specification You have proven success of hitting your daily call targets and booked appointment / sales KPI's, Minimum of 3 years' telesales experience, Ability to demonstrate strong telephone sales skills with the ability to build rapport quickly, listen and alter your sales pitch to achieve the desired outcome. Ability to cope with challenges, objections and develop strategies to overcome and close the sales. Self-driven with a competitive edge and the ability to adapt to change within a fast-paced environment. Experience working within the residential property / financial services sector is advantageous but not essential.
Job description: Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hairdressing salons, beauty treatment and similar establishments. ** Position:** Hairdressing Manager ** Location:** SNW Hair Saloon, 788 High Road, Goodmayes, Ilford, Essex, IG3 8TH Job Type: Full-Time, Permanent Salary: Up to £26,000.00 - £28,000.00 depends on experience. Tasks required by this job include: · Determines staffing, financial, material and other short- and long-term needs; · Controls the allocation, training and remuneration of staff; · Provides clients with information and advice on styles and treatments, and resolves any complaints or problems; · Ensures clients records are maintained; · Undertakes and/or directs hair treatments and/or beauty therapy; · Checks and maintains any equipment, and ensures that all safety requirements are met; · Demonstrates, advises on and sells hair and/or beauty products; · Ensures financial accounts for the business are maintained. About you: · Previous Hair dressing managment experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with Hairdressing saloon · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team
Overview of the Role A bartender is responsible for providing a consistently high level of bar service and guest experience within the venue, including bar, dining and events space. A bartender uses their extensive product knowledge to create a personalised experience for every guest _____________________________________________________________________ Specifics of the role Hospitality Guest service Product Quality People Team welfare Training and Development HR Health and Safety Financials Labour cost Stock control Revenue driving Beverage Gross Profit Management _____________________________________________________________________ HOSPITALITY Guest Service Ensure adherence to service standards Enhance and maintain culture and practice of regular guest care Ensure guest complaints are followed up in an appropriate and timely manner Offer service in ethos of ‘above and beyond’ hospitality, including recommendation of products in line with ‘right product to right guest’ Drive spend per head without compromise of guest experience