About the job This is a full time permanent position, based in either London, United Kingdom (TAL UK Corporate Office) or Levallois Perret, Paris, France (TAL France Corporate Office). Due to the nature of the role across Europe, language proficiency in English and French is required. Additional European languages are highly desirable. The Ascott Limited's business in Europe is evolving and we are looking for a cluster level Food & Beverage Director covering the scope of our cluster operations in Europe. Our portfolio has a majority of serviced apartments and we are increasing the number of full service hotels within our operation. We are seeking an individual that thrives under constant change, has a diverse and strong F&B background (Europe and or Globally required) and has knowledge and eye for the details but has evolved to a more influence/leader. You will report to the Regional General Manager, Operations Europe, part of the business operations management team (Area and City Managers), alongside the Operations Excellence team driving the evolution of our F&B Offering across various brands and 3-, 4- and 5- star segments. The Food & Beverage Director, Europe will be responsible for: Development and implementation of strategic plans for F&B Operations aligned to Ascott's global goals & objectives Propose and steer the evolution of F&B offerings to meet the diverse requirements of the groups brands and property market segments Provide functional support to Property Managers (our Hotel General Manager's and Residence Manager's) with their day-to-day F&B operations, with focus on high standards of service, quality and efficiency, pushing for best practice Mentor and support the development of a high-performing F&B team fostering a culture of continuous improvement, working with stakeholders on learning & development plans for F&B staff Support with budgets, forecasts and financial performance, guiding revenue growth and cost efficiency Ensure F&B operations have compliance with local regulations, health & safety standards and company policies Lead with exceptional guest experiences by maintaining high standards of food quality service Establish and maintain strong relationships with vendors and suppliers, support with contract negotiating (lead by Procurement) and ensuring quality and cost-effectiveness Collaborate with cluster and global departments including Brand & Marketing, Sales, Human Resources and Operations to ensure cohesive and integrated strategies. Contribute to F&B group committee lead with global HQ To be successful in the role of Food & Beverage Director, Europe, we require: A minimum of 3 years in senior F&B management roles, preferably within a multi-country or regional context Experience with multiple brand segments (3-star, 4-star, 5-star, lifestyle) is highly desirable Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree or relevant certifications are a plus In-depth knowledge of the European F&B market, including trends, regulations, and consumer preferences Possesses a creative and innovative mindset with a demonstrated understanding of brand differentiation and positioning. Strong leadership, communication, and interpersonal skills that align to a global business with proven ability to support complex operations and drive performance Proficiency in English and French is required. Additional European languages are highly desirable Flexibility for frequent business travel across Europe Working with us (if you will be based in London) provides the following benefits to you: Genuine career opportunities within our business with valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work at the office to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme to support your wellbeing Employee Recognition Awards and company/team events Following the probation period, access to Private Medical Insurance and our Europe staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited UK Corporate Office is a management company/support office for The Ascott Limited’s portfolio in Europe. At , we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Employer: Ascott Hospitality Management (UK) Limited Required skills: POS Systems, Inventory Management, Training Experience, Fast-Paced Experience, Fluent in English, Food Safety, Microsoft Office, Fluent in French, Point of Sale, Social Media, Culinary Degree/Training, Training in Mixology, Temperature Control Discussed at venue Department: F&B Management About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Payroll Officer - JKS Head Office Salary - up to £45,000 per annum Schedule - Full Time Experience - Previous experience as a Payroll Officer/ Assistant within Hospitality JKS Restaurants are seeking a Payroll Officer to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Payroll Officer looking for a new role in an award winning, critically acclaimed group. The Role Reporting to the Financial Controller, the Payroll Officer will be responsible for overseeing all aspects of payroll processing, ensuring accuracy, compliance, and efficiency so every employee gets paid correctly and in a timely manner. This role requires strong analytical skills, a deep understanding of payroll principles, and exceptional attention to detail. The ideal candidate will have a strong background in payroll administration, hospitality experience and excellent communication skills. Key Responsibilities: Payroll Processing Execute end-to-end monthly payroll processing. Ensure all payroll changes in salaries and tronc are up to date. Prepare and analyse tronc notes and spreadsheets. Assist with end of payroll reporting. Process court orders and make corresponding deductions. Ensure accurate recording and management of holidays and absences. Reporting and Analysis Ensure rotas are completed on a weekly basis and help prepare weekly staff costs reports. Reconcile monthly payroll to weekly rotas, providing analysis behind the variances to the Finance Team for monthly management reporting. Report to management on payroll issues and changes. Prepare and maintain monthly tronc reports. Liaise with HR and Operations teams regarding any ad hoc payroll changes and deductions. Ensure accurate generation of reports such as P60s, P45s, etc. Audit and Reconciliation Work with the Financial Controller to first design and implement, then conduct regular internal audits to ensure accuracy in payroll records. Reconcile discrepancies and collaborate with relevant departments to resolve issues promptly. Compliance Management Ensure statutory payments are processed correctly and compliance with all payroll tax regulations. Stay up-to-date on UK payroll and tax law changes. Help implement the new tronc legislation policy and assist with monthly reports and queries from employees. Assist with preparation of P11Ds. Assist with ONS surveys and HMRC queries. Maintain compliance with National Minimum Wage Legislation. Maintain records to comply with auditors and government legislation. Communication and Support Serve as the key point of contact for payroll-related queries from employees. Offer managers guidance and assistance in understanding payroll policies and procedures. Administer S4 and Paycircle HR and Payroll systems. Liaise with external providers to maintain positive relationships The ideal candidate will have: Proven experience as Payroll Officer/ Assistant or similar role in hospitality. In-depth knowledge of payroll processes, regulations and compliance standards. Essential understanding of HR policies and processes related to Payroll. Great attention to detail and able to maintain high level of accuracy in their work. Strong analytical and problem-solving skills. Proven ability to work in a fast-paced environment. Proficient Excel skills. Excellent communication and interpersonal skills with the ability to collaborate effectively across departments. High level of integrity and ability to handle confidential information with discretion
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Bar Manager at Roe, you will take full responsibility for the bar’s operations, ensuring a seamless guest experience, high standards of service, and strong financial performance. You will lead and inspire the bar team, curate an innovative drinks menu, and uphold our commitment to sustainability and excellence. Key Responsibilities: - Train, mentor, and manage a passionate team, fostering a culture of excellence and hospitality. - Develop creative and seasonally inspired cocktails, sourcing unique and sustainable ingredients in line with Fallow’s ethos. - Showcase expert knowledge of cocktails, wines, and spirits to engage guests with thoughtful recommendations and pairings. - Oversee daily bar operations, ensuring efficiency, compliance with health and safety regulations, and exceptional quality standards. - Manage inventory, implement cost control measures, and optimize stock rotation to maintain profitability. - Build relationships with suppliers to secure high-quality and ethically sourced ingredients and beverages. - Partner with the front-of-house and kitchen teams to create a seamless and cohesive guest experience. About You: - Proven experience as a Bar Manager in a high-quality, fast-paced environment. - Strong expertise in mixology, wines, and spirits, with a passion for innovation and sustainability. - Excellent leadership and communication skills, with the ability to train and inspire a team. - Strong organizational and time management abilities to oversee all aspects of bar operations. - A collaborative spirit and dedication to fostering a positive work culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.